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"Excellent accommodation. Great service."

"Best hotel I’ve ever stayed at. Everything was so clean and the hotel is gorgeous. The staff was super friendly and even recommended places nearby to visit. 10/10 "

"Great staff, room was spacious and well appointed. Subway station in the same building was very convenient. "

"Central location in Ginza, walking distance to shopping area but in a more peaceful and quiet area which we prefer. It's also walking distance to the Tsukiji Market. We got a Shiatsu massage that was a stone throw away. Room was comfortable and we got a fantastic view of the city on the top floor."

"Fantastic property, great location, 5 star service, lasting memories."

"Excellent environment and facilities for onsen plus relaxation. Staff is friendly from front desk to concierge to dining! Marvellous feeling of being respected as a family!"

"Spent four days at Gagakuan, satisfied, although unexpected cold weather even in spring. Late sakura blooming, still managed to view some. Did not follow tour, rather venture on our own. Visited places of interest but unable to cover all due to insufficient time, maybe next time would to come again. "

"期待通りの建物、設備、インテリアでした。表面的に形を整えるだけのホテルも多い中、きちんと本物を揃えて品がよく、お料理も最高です。接客が不親切みたいなレビューがありましたが、押し付けがましくないサービスなだけで、客が求めれば気持ちよく対応してくれました。確かに接客要員全員がホテルマンとして同じレベルかというと、そこまでではないかもですが、でもそれはそれで人間味もあり、ホテルというより別荘的に考えると全然気になりません。 あちこち移動せず、ここを拠点に自然の中でのんびりする旅を季節毎に楽しみたくなる素晴らしい、日本には滅多にないホテルだと思います。この機会に狩猟かフライフィッシング始めようかと思ってしまいました。"

"The hotel staff was amazing, especially the concierge Mimi. Mimi was able to help us plan sightseeing, dinners and travel. The garden is worth going to by itself. The hotel was very nice, and our room - an executive suite, was fantastic."

"Very nice hotel and facilities are new"