Điểm đánh giá dựa trên 11 nhận xét đã được xác minh

3,9 / 5
88% khách giới thiệu
4,0 Mức độ sạch sẽ của phòng
3,8 Dịch vụ & Nhân viên
4,0 Tiện nghi phòng
3,5 Tình trạng khách sạn
Nhận xét đã được xác minh của Expedia
4 / 5
từ một khách đã được xác nhận

Đăng vào 01-08-2018 tại Hotels
Guide and boat staff were very helpful and made us very welcome
Ý kiến từ Quản lý khách sạn
14-09-2018, do David, Quản lý khách sạn
Thank you so much for your compliment review
4 / 5
từ một khách đã được xác nhận

Flotte omgivelser i Halong Bay

Đăng vào 01-08-2018 tại Hotels
Omgivelserne er smukke i Halong Bay og kan derfor klart anbefale at tage en Cruise i området. Båden var fin og maden god.
Ý kiến từ Quản lý khách sạn
14-09-2018, do David, Quản lý khách sạn
Thank you so much for your compliment review
5 / 5
từ một khách đã được xác nhận từ 東京

型は古いが時化にはつよい

Đăng vào 22-05-2018
夫婦で一泊のクルーズに参加。客層はやはり欧米系が多い。カヌー体験。ビーチ遊び。洞窟探検。料理教室。一通りのアクティビティはあります。英語に堪能でフレンドリーでないときついかも。 思ったよりも停泊がおおかった。 船は古めだけど、これで標準。
4 / 5
từ một khách đã được xác nhận

Khách này chỉ cho điểm Đăng vào 01-04-2018 tại Hotels
5 / 5
từ một khách đã được xác nhận

Super croisiere ambiance familliale guide tres p

Đăng vào 24-03-2018 tại Hotels
Vue les differents commentaires sur des sites d hotels et forum on a ete agreablement surpris par la quanite des prestations. Acceuille coupe de fruit dans la cabine, les repas etaient sublimes cuisine vietnamienne rafinnee copieux poissons viande crevette calamar a caque repas.. vraiement rien dire je
4 / 5
Được đề nghị
cho Sự kiện cá nhân
từ một khách đã được xác nhận

Pleasant

Đăng vào 09-02-2018 tại Hotels
A pleasant 2 day one night trip Ha long bay is beautiful
Ý kiến từ Quản lý khách sạn
10-02-2018, do Victor Lai, Quản lý khách sạn
Dear Ms Elizabeth, Thank you so much for giving a good review on our cruise services. It will help us a lot to improve the services better and better. We look forward to seeing you again in the near future. Best regards!
4 / 5
Được đề nghị
cho Mọi người
từ một khách đã được xác nhận từ Kuala Lumpur, Malaysia

Cruise around Ha Long bay

Đăng vào 02-01-2018
Ưu điểm: Stay by the bay to enjoy the view
Khuyết điểm: Toilet can be improved as the water is unable to
Địa điểm: You are on the boat so most of the activities are on the boat at night. Star gazing at the top deck Happy hour at the restaurant deck, middle deck
The cruise was a good experience as we stayed on the boat by the bay for 1 night. The room was okay with fruits and bottled water provided in the room. The hot water and air conditioning will only turn on at certain period of time. The toilet shower area will flood as the boat slants to the other direction of the floor trap. The cruise provided scrumptious meals while on the boat which will feed everyone at your table generously. Drinks are billed separately and paid in total when we checkout. Price wise is quite reasonable. There are activities like Squid fishing, karaoke, board games and happy hour at night and we can spend the night looking at Ha Long bay at the top deck which is an open area with pool chairs. The cruise included the tour to the Pearl farm with kayaking, Ti-top island and the Amazing Cave. This package also include hotel transfer to and fro ha long bay to your hotel in Old Quarter which is good. Our guide Linda is amazing as she can explain most of the tour in detail. A side note, she looks quite serious even when she is telling a joke.
Ý kiến từ Quản lý khách sạn
16-01-2018, do Victor Lai, Quản lý khách sạn
Dear Mr Ray, Thank you so much for giving a good review on our cruise services. Your satisfaction is our happiness and encouragement to our staffs to boost the services better and better. Look forward to seeing you again in the near future. Best wishes!
4 / 5
từ một khách đã được xác nhận từ Ha Long Bay

Great service

Đăng vào 01-03-2017 tại Hotels
The stay was comfortable and crew members took good care. The tour guide 'TU' is a nice guy and he entertains a lot.
Ý kiến từ Quản lý khách sạn
20-04-2017
Dear Mr/Ms , Seasun cruise thank you for pointing out our helpful and luxury services throughout your trip to Ha Long Bay on the Seasun cruise. We are happy to know that you fully enjoyed the time and the onboard service. This will definitely motivate our team to work more passionately and to continuously strive for perfection. Once again, our most sincere thanks for your feedback and recommendation. We look forward to have another opportunity to serve you again. Best regards, SeaSun Team.
2 / 5
do Irene

Expensive and rushed

Đăng vào 16-01-2017 tại Hotels
Our room was nice and spacious, the staff were mostly friendly and helpful and the view is beautiful. However, the whole cruise was very rushed, we were herded around like cattle, along with dozens of other tour groups to the same tourist spots, with very little time to relax. Very little time to spend in our room and then we were kicked out before 10am and so had a couple of hours to wait on the boat where we couldn't enjoy our room and had to squish into the communal areas. Weather was rainy and there was no covered area outside. Have to pay for ALL drinks including coffee, juice, which were expensive and the staff serve drinks at meals as though they are included. Food was ok, plenty of it but definitely not to the standard that you can usually get in Vietnam - lots of fried food and not really traditional Vietnamese. Also, at the beginning the staff tried to take my son's passport off the boat without explaining what they were doing. They said it was for a ticket or insurance or something but it seemed suspicious to me. My husband and I refused to leave without it and demanded it back. They also tried to put us in a regular double room at first when we paid (handsomely) for a triple and it was only after some very firm statements from us that we wouldn't accept less than what we paid for that they moved us to our correct room. Company of other tourists was good and while there were some enjoyable aspects overall it was expensive and not relaxing. I will not go again.
4 / 5
từ một khách đã được xác nhận

Great seafood

Đăng vào 21-12-2016 tại Hotels
The boat was a bit old, nice room, extremely hard bed (almost impossible to sleep on), size of room was good for a boat. There was nothing to put our things on in the cabin (even one chair). The worst thing was that the bed was big, but with inly one small covering (suitable for one person). The food was plentyful and excellent.