Sân vườn

Nhận xét về Furama Resort Đà Nẵng

5 out of 5
Furama Resort Đà Nẵng
105 Võ Nguyên Giáp, P.Khuê Mỹ, Q.Ngũ Hành Sơn, Đà Nẵng

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 602/1005 nhận xét" "
Đánh giá 8 - Tốt. 296/1005 nhận xét" "
Đánh giá 6 - Được. 55/1005 nhận xét" "
Đánh giá 4 - Kém. 24/1005 nhận xét" "
Đánh giá 2 - Tồi. 28/1005 nhận xét" "

9,0/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Eshwer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall, our stay at the hotel in Da Nang was memorable, albeit with a challenging check-in experience. Despite having emailed the hotel beforehand about the possibility of an extra bed for our daughter without receiving a response, we arrived only to find that we weren't given the option, and there was an additional cost involved. This departure from the standard practice we encountered at other hotels during our two and a half weeks in Vietnam was disappointing and left us feeling uninformed. However, the hotel itself was exceptional in many ways. The staff members were fantastic, going above and beyond to ensure our comfort throughout our stay. The amenities provided were great, and the surroundings were truly wonderful. One standout moment was meeting the general manager, Andre, who impressed us with his thoughtfulness and excellent representation of the company. His responsiveness to our concerns was commendable and added to the positive impression we had of the hotel. Despite the initial hiccup with the check-in process, I would still highly recommend this hotel to anyone visiting Da Nang.
Lưu trú 5 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Chu

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thoroughly enjoyed my stay at Furama Resort. Nice, quiet annd relaxing resort away from all the noise around My Khe beach. And the staff is amazing!
Lưu trú 2 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Henry

Lưu trú 2 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 18/04/2024
Xin Chao Mr. Henry from the culinary heritage Furama Resort and Spa Danang!Your excellent review speaks volumes, and we're truly grateful for your feedback. It's been a pleasure hosting you at Furama Resort Da Nang, and we're thrilled to know that you had a fantastic experience with us. We can't wait to welcome you back for another exceptional stay in the future!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

10/10 - Xuất sắc

bongyun, Seongnam-si

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I went on a family trip with my kid, and he loved it. I want to visit again next time
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relation Manager trả lời vào 14/04/2024
Xin Chao Mr. Bongyun from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your family trip! We're thrilled to hear that you and your kid had a wonderful time during your stay with us.It brings us immense joy to know that your child enjoyed their time at our resort. Creating memorable experiences for families is something we take great pride in.We can't wait to welcome you back for another unforgettable visit in the future! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Sean, surrey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pretty resort and close to walking options within 10 minutes to nightlife. Beautiful beach but they wouldn’t let me use body board when everyone was surfing 100meters down the beach.
Lưu trú 4 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 27/03/2024
Xin Chao Mr. Sean from the culinary heritage Furama Resort and Spa Danang!We appreciate you sharing your experience at Furama Resort Da Nang with us. It's wonderful to hear that you found our resort to be pretty and enjoyed its convenient location close to walking options and nightlife.Regarding the use of the bodyboard, we regret any inconvenience caused. Our primary concern is the safety and well-being of all our guests. In some cases, restrictions on water activities are in place to ensure the safety of individuals, especially when there are surfers in the vicinity. We sincerely apologize for any disappointment this may have caused, but please know it's for the safety of everyone involved.We hope to have the pleasure of welcoming you back for another stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Go

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
とても居心地の良いホテルでした。 シャワーの水圧が弱めでした。その事以外は何も問題ありません。
Lưu trú 3 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 27/03/2024
Xin Chao Mr/Ms. Go from the culinary heritage Furama Resort and Spa Danang!We deeply appreciate for choosing Furama Resort Da Nang and for taking the time to share your feedback with us. We're delighted to hear that you found your stay to be very comfortable overall.We apologize for any inconvenience you experienced with the water pressure in the shower. Your feedback is valuable, and we will address this issue to ensure that all our guests enjoy a satisfactory experience.We appreciate your understanding and hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Donn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had not been to Furama for 20 years and was so happy to see how well maintained and excellent the staff still are. A real gem in Vietnam. Couldn't have been happier with our experience.
Lưu trú 2 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 28/03/2024
Xin Chao Mr. Donn from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience after returning to Furama Resort Da Nang after 20 years. We're thrilled to hear that you were pleasantly surprised by how well-maintained the resort is and that our staff still provided excellent service. It's heartening to know that we've been able to maintain our standards over the years.We're delighted that your experience with us was excellent, and we truly appreciate your kind words. It's our aim to provide memorable experiences for all our guests, and we're glad to have achieved this during your stay.We can't wait to welcome you back for another wonderful experience in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Masahiro

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
設備、ロケーション、プライベートビーチのクオリティ、オーシャンビューのクオリティ、ジムの設備の豊富さとメンテナンスの優良さ、全て申し分なし。 唯一スパのサウナの温度低すぎてサウナとして機能していない点だけが問題点
Lưu trú 2 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 27/03/2024
Xin Chao Mr/Ms. Masahiro from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your recent stay, and for taking the time to share your feedback with us. We're thrilled to hear that you found our facilities, location, private beach quality, ocean view, and gym equipment to be perfect. Your satisfaction is our top priority, and we're glad to have met your expectations in these areas.However, we apologize for any inconvenience you experienced with the temperature of the spa's sauna. Please rest assured that we take your feedback seriously, and we will address this issue promptly to ensure that all our facilities meet the highest standards of quality and comfort.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

MICHIKO

Lưu trú 2 đêm vào Tháng 3, 2024
Guest Relation Manager trả lời vào 24/03/2024
Xin Chao Ms. Michiko from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to rate your recent stay with us.We truly appreciate your 5-star rating and are delighted that you had an excellent experience at our resort.If you have any specific feedback or requests for your future visits, please don't hesitate to reach out. We're here to ensure that every stay with us is nothing short of exceptional.We hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Tae

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ホテルスタッフのホスピタリティが素晴らしい
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 02/03/2024
Xin Chao Mr/Ms. Tae from the culinary heritage Furama Resort and Spa Danang!Thank you for your kind words regarding the hospitality of our staff at Furama Resort Da Nang. We are delighted to hear that you had an excellent experience during your stay with us.Being a five star resort in Da Nang, providing exceptional service and ensuring our guests feel welcomed and cared for is our top priority. Your appreciation motivates us to continue delivering outstanding hospitality to all our guests.We look forward to the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

TAKURO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 23/02/2024
Xin Chao Mr. Takuro from the culinary heritage Furama Resort and Spa Danang!Thank you immensely for awarding us with a stellar rating! Your feedback is invaluable to us and serves as a testament to our commitment to excellence in hospitality.We are truly honored to have been a part of your experience at Furama Resort Da Nang and are thrilled that we were able to meet your expectations during your stay.Should your travels bring you back to our region, it would be our utmost pleasure to welcome you once again for another unforgettable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 - Tốt

Monita

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice family oriented property. A bit far from restaurants and nightlife or any food options. 24 hour pool is neat. Staff very friendly
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 21/02/2024
Xin Chao ( Guest’s name) from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience with us. We're delighted to hear that you found Furama Resort Da Nang to be a very nice family-oriented property. Your feedback about our 24-hour pool and friendly staff is greatly appreciated.Being a five star culinary and heritage resort, we also strive to enhance our service to ensure exceeding guest satisfaction. Your comment is greatly appreciated and inspires us to continue improving our service in the future.We hope to have the pleasure of welcoming you and your family back for another enjoyable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

YIFAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pretty chill and cool place to stay.
Lưu trú 4 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 21/02/2024
Xin Chao YIFAN from the culinary heritage Furama Resort and Spa Danang!Thank you for your feedback. We're delighted to hear that you found Furama Resort Da Nang to be a "pretty chill and cool" place to stay. We aim to provide a relaxing and enjoyable atmosphere for all our guests, and we're thrilled that we could achieve that during your visit. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

MARIKO

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ゆっくり過ごせたし、朝食もホテルのレストランもとても美味しかったです。繁華街からは少し離れているので静かでした。 お部屋も広く、オーシャンビューのバルコニーも広くて快適でした!
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 15/02/2024
Dear Ms. Mariko,Thank you for sharing your experience at Furama Resort Da Nang. We're delighted to hear that you had a relaxing time and enjoyed our delicious breakfast and restaurant offerings.Our tranquil location, though slightly removed from the downtown area, aims to provide a peaceful retreat for our guests, and we're glad you appreciated the quiet atmosphere.It's wonderful to know that you found your room spacious and the balcony with an ocean view comfortable. We hope it provided the perfect setting for relaxation and enjoyment during your stay.We look forward to welcoming you back for another relaxing retreat at Furama Resort Da Nang in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

??

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
즐거운 시간이었습니다. 신축은 아니지만 나름의 멋이 있습니다.
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 15/02/2024
Dear Guest,Thank you for choosing Furama Resort Da Nang for your recent stay. We're delighted to hear that you had a fun time with us.As a heritage resort, we take pride in our rich history and unique charm. While we may not be newly built, we strive to provide an experience that captures the essence of our heritage and leaves guests with a lasting impression of charm and warmth.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

JUNGWOO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 15/02/2024
Dear Mr. Jungwoo,Your amazing rating for your stay at Furama Resort Da Nang is truly appreciated. Thank you for taking the time to share your positive experience with us.We eagerly await the opportunity to welcome you back for another wonderful stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

JOON MO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beach was excellent and the villas were great! Our stay at S45 was spectacular. Villa pool was very clean and the a/c worked perfectly. Re eptionist Dang Coung was the best receptionist ever!
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 10/02/2024
Dear Mr. Joon Mo,Thank you so much for your glowing review! We're thrilled to hear that you had a spectacular stay at Villa S45 and enjoyed the excellent beach and villa amenities. It's fantastic to know that our team member, Receptionist Dang Cuong, provided exceptional service to enhance your experience. We'll be sure to pass along your kind words to him. Your satisfaction is our utmost priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back to Furama Resort Da Nang for another memorable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Danielle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Un resort à dimension humaine et un très bel aménagement paysager. Personnel très attentionné et courtois.
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relation Manager trả lời vào 07/02/2024
Dear Ms. Danielle,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the intimate atmosphere and stunning landscaping of our resort. Our team takes great pride in providing attentive and courteous service to all our guests, and we are delighted that you felt well taken care of during your stay. Your kind words serve as motivation for us to continue delivering exceptional hospitality. We hope to have the pleasure of welcoming you back for another memorable stay soon.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 - Tốt

Joanne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Lưu trú 6 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 07/02/2024
Dear Ms. Joanne,Thank you for choosing our resort for your recent stay. We're delighted to receive your positive feedback and are pleased to hear that you had a good experience overall. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

2/10 - Tồi

Stacy

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sorry pool, no service by the beach or lagoon. Buffet meat was very dry and steak was raw. Seafood was overcooked and chewy. Show was not entertaining. No buggy available to see the resort. Bed in the room was very hard to sleep on.
Lưu trú 1 đêm vào Tháng 1, 2024
The General Manager trả lời vào 01/02/2024
Dear Ms. Stacey,Thank you for your feedback.We pride ourselves of taking care of our guest and giving them a lasting, positive memory. This is usually the case as you can see from many positive comments.However, some things have not been done for you according to our own expectations and I wish to assure you that I am personally following up in rectifying this.The General Manager

10/10 - Xuất sắc

CHANGSOON

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
시내와 가깝고 인근에 편의시설이 많고 해변이 깨끗하며 쾌적하고 조용합니다
Lưu trú 5 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 29/01/2024
Dear Mr. Changsoon,We're delighted to hear you had a wonderful stay at Furama Resort Da Nang! Your appreciation of our convenient location near downtown, proximity to amenities, clean beach, and the overall comfort and tranquility is truly gratifying.It's our pleasure to offer you a serene and enjoyable experience. We look forward to hosting you again for another delightful visit.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

JISUN

Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 22/01/2024
Dear Mr/Ms. Jisun,A resounding thank you for your stellar 5-star vote! We are overjoyed to learn that your experience at Furama Resort Da Nang lived up to your expectations. Your positive feedback inspires us to continue delivering exceptional service and creating memorable moments for our valued guests.Welcoming you back for another extraordinary stay. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Jennifer

Lưu trú 5 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 21/01/2024
Dear Ms. Jennifer,Thank you for awarding us a perfect rating! We are truly honored by your generous evaluation of Furama Resort Da Nang. Your positive feedback encourages and motivates our team to continually strive for excellence in providing exceptional service and experiences.It was a pleasure hosting you, and we sincerely look forward to the pleasure of welcoming you back for another outstanding stay. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Hideyuki

Lưu trú 6 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 21/01/2024
Dear Mr/Ms. Hideyuki,Thank you for your wonderful rating! We are thrilled to learn that your experience at Furama Resort Da Nang exceeded your expectations. Your satisfaction is our utmost priority, and we are delighted that you found our services and facilities worthy of a perfect score.It was a pleasure hosting you, and we look forward to welcoming you back for another outstanding stay in the future. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 - Tốt

Marco

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Approvato su tutta la linea !
Lưu trú 2 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 13/01/2024
Dear Mr. Marco,Thank you for choosing Furama Resort Da Nang and for taking the time to share your feedback. We appreciate your positive mention.Your insights are valuable to us, and we always strive to enhance the guest experience. If there are specific details or areas where you believe we could improve, please feel free to share your thoughts.We hope to have the pleasure of welcoming you back to Furama Resort Da Nang for another delightful stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 - Tốt

GENTA

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
素敵なヴィラでした!
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 12/01/2024
Dear cherished guest,We are thrilled to learn that you enjoyed your stay in one of our villas at Furama Resort Da Nang. Your description of it being a "lovely villa" warms our hearts, and we appreciate your kind words.Your satisfaction is our utmost priority, and we hope to continue providing you with exceptional experiences on your future visits. If there are specific features of the villa or aspects of your stay that you would like to highlight, or if there's anything you believe we could enhance further, please feel free to share your insights.Thank you for choosing Furama Resort Da Nang, and we look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Shinichi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフのホスピタリティが高く、とても素晴らしい時間を過ごす事が出来ました。またダナンに行く際は利用したいと思います。 ありがとう。
Lưu trú 8 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 12/01/2024
Dear Mr/Ms. ShinichiThank you for choosing Furama Resort Da Nang and for taking the time to share your positive experience with us. We are delighted to hear that our staff's hospitality contributed to a wonderful time during your stay.Your intention to choose Furama Resort Da Nang again for your future visits is truly appreciated, and we look forward to welcoming you back for another memorable stay.If there are specific aspects of your stay that stood out or if there's anything you believe we could improve upon, please feel free to share your insights.Thank you for being our valued guest.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

JONG CHUL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 12/01/2024
Dear Mr. Jong Chul,Thank you for choosing Furama Resort Da Nang and for bestowing upon us a perfect score. Your positive feedback is genuinely appreciated, and we are delighted to hear that your experience with us exceeded expectations.If there are specific aspects of your stay that left a lasting impression, or if there's anything you believe we could improve upon, please feel free to share your insights. Your feedback is invaluable as we strive to continually enhance our guests' experiences.We eagerly anticipate the pleasure of welcoming you back for another remarkable stay at Furama Resort Da Nang.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

MIYUKI

Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 25/01/2024
Dear Mrs. Miyuki,Thank you for choosing Furama Resort Da Nang and for the 5-star rating! We are delighted to know that you had a wonderful experience during your stay. If there's anything specific you loved or if there are ways we can further enhance your future visits, please feel free to share your thoughts. We look forward to welcoming you back for another fantastic stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Takumi

Lưu trú 2 đêm vào Tháng 1, 2024
Guest Relation Manager trả lời vào 24/01/2024
Dear Mr/Ms. Takumi,Thank you for your perfect score! We're thrilled to know that your stay at our Furama Resort Da Nang met your expectations. Your feedback is greatly appreciated. We hope to have the pleasure of welcoming you back for another outstanding experience in the future.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 - Tốt

Renaud-Louis

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 08/01/2024
Dear Mr. Renaud-Louis,Thank you for choosing Furama Resort Da Nang for your recent stay, and for taking the time to leave a review. Your feedback is important to us, and we appreciate your honest evaluation.We hope you had an enjoyable experience during your time with us. If there are any specific aspects of your stay that stood out positively or areas where we can improve, please feel free to share your thoughts. Your feedback helps us enhance our services to better meet the expectations of our valued guests.We look forward to the opportunity to welcome you back to Furama Resort Da Nang in the future and provide you with an even more exceptional stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

10/10 - Xuất sắc

Shinichi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 08/01/2024
Dear Mr/Ms. Shinichi,Thank you for choosing Furama Resort Da Nang and for the fantastic 5-star rating! Your feedback is invaluable to us.We're delighted to know that your experience lived up to your expectations. If there are any specific highlights you'd like to share or any areas where we can further enhance your future stays, please feel free to let us know. Your insights are crucial in helping us provide the best possible service.We appreciate your support and look forward to welcoming you back to Furama Resort Da Nang for another wonderful experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

10/10 - Xuất sắc

ITOKAWA

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 02/01/2024
Dear valued guest,Thank you so much for awarding Furama Resort Da Nang a perfect rating! We're thrilled to learn that your experience with us exceeded your expectations. Your satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another fantastic experience.Warm regards.Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

4/10 - Kém

HAYATO

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
あまり、清潔ではありませんし、全体的に暗い印象
Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 02/01/2024
Dear Mr. Hayato Sugo,Thank you for sharing your feedback with us about Furama Resort Da Nang. We sincerely apologize for any inconvenience you experienced during your stay. We take cleanliness seriously, and we regret that we fell short of your expectations in this regard. Your comment about the overall impression being dark is duly noted, and we will work towards creating a brighter and more welcoming atmosphere for our guests.Your insights are invaluable, and we are committed to addressing the issues you've raised to improve our services. We appreciate your honesty and hope for the opportunity to welcome you back in the future, providing you with a more positive and enjoyable experience.Warm regards.Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
건물과 정글에 가까운 넓은 정원이 멋스러웠어요. 건물이나 룸 간에 거리가 있어 조용하고 가든풀이 이쁘고 좋았어요. 조식 재료가 모두 신선해서 좋았습니다. 방넓이는 다른 호텔과 가격에 비해 좁은 편이었고 정글같은 정원때문인지 실내습도가 많이 높습니다. 비어있던 방은 곰팡이 냄새가 좀 있어요. 침구는 굉장히 물렁한 스타일의 침구입니다. 방상태보다 해변 수영장 이쁜건물을 선호하는 분이라면 잘 맞으실 것 같아요
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 02/01/2024
Dear valued guest,Thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you enjoyed the charm of our building and the expansive garden near the jungle, creating a serene and quiet atmosphere. It's wonderful that you found the garden pool to be both pretty and pleasant.We appreciate your feedback regarding the freshness of breakfast ingredients. However, we apologize for any inconvenience caused by indoor humidity. Your insights are valuable, and we will take them into consideration for future improvements.We look forward to the opportunity to welcome you back and offer an even more enjoyable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Hangkyu

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 03/01/2024
Dear Mr/Ms. Hangkyu,Thank you so much for taking the time to rate Furama Resort Da Nang with a perfect score. We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience during your stay.At Furama, we strive to provide exceptional service and create unforgettable moments for our guests. Your support and positive rating motivate us to continue delivering the highest standards of hospitality.We look forward to welcoming you back to Furama Resort Da Nang in the future for another wonderful experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

10/10 - Xuất sắc

Kuniko

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 12/01/2024
Dear valued guest,Thank you for choosing Furama Resort Da Nang and for graciously awarding us a perfect 5-star rating. Your positive endorsement is truly appreciated, and we are delighted to have had the opportunity to host you.If there are specific moments or features of your stay that you would like to highlight, or if there's anything you believe we could enhance further, please feel free to share your insights.We look forward to the pleasure of welcoming you back to Furama Resort Da Nang for another exceptional stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - Xuất sắc

Wai Yan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 17/12/2023
Dear Mr/Ms. Wai Yan,A heartfelt thank you for your perfect rating! We're thrilled to know you had an outstanding experience at The Culinary Heritage Furama Resort Da Nang. Your positive feedback inspires us to continue exceeding expectations. We're dedicated to providing exceptional service and creating memorable moments for our guests. If there's anything specific that stood out to you or any preferences you'd like us to remember for your future visits, please share them with us. We can't wait to welcome you back for another incredible stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - Xuất sắc

KYUNGWOOK

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 17/12/2023
Xin Chao from the Furama Resort & Spa, Mr. Kyungwook!We are so happy to hear from you in such a positive way. Thank you for this feedback.Being a heritage hotel brings a responsibility to share the best Vietnamese hospitality available. In this regard, it is great to have met your requirements, especially XXX staff name /OR/ subject.Please allow us to invite you to come back – we always take especially care of returning guest.Sincerely on behalf of the Team, Ms. Nguyen Hoang Minh TrucGuest Relations ManagerFrom the Furama Resort & Spa – not only a popular beach hotel but also with a famous convention center.

10/10 - Xuất sắc

JIHYE

Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 14/12/2023
Dear Ms. JihyeThank you for your perfect rating! We are delighted to learn that your experience at Furama Resort Da Nang met your expectations.Your satisfaction is our utmost priority, and we appreciate your positive feedback. We look forward to the pleasure of welcoming you back for another outstanding experience at Furama Resort Da Nang.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerFurama Resort Da Nang

10/10 - Xuất sắc

KICHUL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
깨끗하고 친절해요. 아주 좋았습니다.
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 12/12/2023
Dear Mr. Kichul,Thank you for sharing your positive feedback about Furama Resort Da Nang. We are delighted to hear that you found our resort clean and the staff friendly, providing you with a very good experience.Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back for another pleasant stay.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerFurama Resort Da Nang

10/10 - Xuất sắc

Hiroshi

Thích: Sạch sẽ, nhân viên & dịch vụ
別世界を味わえる
Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 10/12/2023
Dear Mr/Ms. Hiroshi,Thank you for choosing Furama Resort Da Nang and for sharing your positive experience with us. We are thrilled to receive your rating and are delighted to hear that you enjoyed a different world during your stay with us.Creating memorable and unique experiences is our goal, and we are pleased to have achieved that for you. If there is anything specific that stood out to you or any areas where we can further improve, we would appreciate your insights.We look forward to welcoming you back to Furama Resort Da Nang for another exceptional stay. Should you have any special requests or preferences for your next visit, please do not hesitate to let us know.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerFurama Resort Da Nang

10/10 - Xuất sắc

??

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
저희는 풀빌라를 이용했어요. 주변 환경은 잘 가꾼 정원에 있는 느낌과 마주하는 직원들이 친절하고 조식도 맛이 있었어요. 한시장, 롯데마트, 공항이 가까이 있어서 좋았고 다음 기회에 또 다낭에 간다면 좀 더 길게 여유를 갖고 같은 숙소에 묵고 싶네요.
Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relation Manager trả lời vào 06/12/2023
Dear Valued Guest,We extend our heartfelt gratitude for selecting the Pool Villa experience at Furama Resort Da Nang and for taking the time to express your positive sentiments. It brings us immense joy to learn that the tranquil surroundings, amiable staff, and delectable breakfast enhanced your overall satisfaction during your stay.Your feedback highlights the convenience our prime location offers, facilitating easy access to various attractions for sightseeing and exploration. We are pleased to hear that you experienced this convenience firsthand.Your loyalty is greatly appreciated, and we eagerly anticipate the opportunity to host you again for an extended stay, ensuring another delightful experience when you next visit Da Nang.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relations ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - Xuất sắc

YOUNGMEE

Lưu trú 3 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 07/12/2023
Dear Ms. Youngmee,Thank you for your outstanding rating! We truly appreciate your perfect score and are thrilled to hear that you had such a wonderful experience at Furama Resort Da Nang. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back for another fantastic stay in the future.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - Xuất sắc

Byungjun

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
불만족 - 조식 / 룸청결도 위의 불만족도 매우 심한 정도는 아닙니다. 그 외에 모든 사항이 만족스러운 숙소였습니다. 재방문 의사 있음
Lưu trú 3 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 06/12/2023
Dear Mr. Byungjun,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that, overall, your experience at Furama Resort Da Nang was satisfactory.We take your comments about breakfast and room cleanliness seriously and will certainly address them to enhance the overall guest experience. Your willingness to visit again is encouraging, and we look forward to the opportunity to make your next stay even more enjoyable.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - Xuất sắc

JI EUN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 23/11/2023
Dear Ms. Ji Eun,Thank you for your generous rating! We are truly honored and thrilled to know that your experience at Furama Resort Da Nang exceeded your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to see that reflected in your positive feedback. Your satisfaction is our top priority, and we look forward to hosting you again for another outstanding stay. If there's anything specific you loved during your visit or if you have any suggestions for improvement, please don't hesitate to share. We appreciate your support and can't wait to welcome you back for more unforgettable moments.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - Xuất sắc

CHANGYULL

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
좋은곳이었다. 편안한 휴식처입니다
Lưu trú 3 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 20/11/2023
Dear Mr. Changyull,Warm greetings from Furama Resort Da Nang,We truly appreciate your time and effort in sharing your thoughts with us. Your valuable feedback is a source of inspiration as we consistently aim to surpass guest expectations at our hotel. Your positive remarks serve as encouragement for the entire team to maintain our commitment to excellence.Should you decide to return, please reach out to us directly. We assure you that your next visit will be just as memorable, if not more so. We look forward to the opportunity of hosting you again.Best regards,

10/10 - Xuất sắc

joonseok

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 21/11/2023
Xin chào from Furama Resort Danang, Mr. Joonseok!A sincere thank you for your perfect score! We are truly delighted to receive your high rating, and it's our pleasure to know that we met or exceeded your expectations during your stay. Your feedback motivates us to continually strive for excellence.We can't wait to welcome you back to Furama Resort for another outstanding experience. If there's anything specific you loved about your visit or any suggestions you'd like to share, we're all ears.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - Xuất sắc

Taeko

Lưu trú 4 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 07/12/2023
Dear Ms. Taeko,Thank you for your 5-star rating! We are delighted to hear that you had a fantastic experience at Furama Resort Da Nang. Your positive feedback is highly valued, and we appreciate your trust in our services. We hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - Xuất sắc

HIROMI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
受付の方に、困った時に相談したのですが、言葉も分からない私たちに Google翻訳を使って 理解してくださり、とても親切に長い時間調べてくださってとても助かりました。素敵なホテルでした。
Lưu trú 4 đêm vào Tháng 11, 2023
Guest Relation Manager trả lời vào 15/11/2023
Dear Mrs. Hiromi,Thank you for choosing Furama Resort Da Nang for your stay and for taking the time to share your positive experience. We are delighted to learn that our team, especially at the reception, could assist you effectively despite the language barrier. Your kind words inspire us to continue providing exceptional service, and we are thrilled to have contributed to making your time with us memorable. It is our pleasure to ensure your comfort, and we look forward to welcoming you back to our wonderful hotel.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang