4/10 - Kém
Edith
Đi cùng gia đình, Khách đi công tác
11/09/2024
I booked two double beds for my family with garden view to my surprise when they got there they were offered one double bed which they refused coz I told them what I booked . Then they were offered a room with two twin beds they had no choice but to take it since this hotel had no rooms with double beds but online through Expedia they have a nice and clear picture of a room that has double beds with a garden view . So my problem is I paid more for a room that was not even available yet my family stayed in a cheaper room . I called the hotel but nothing was done . Overall the hotel is just ok not booking in the future .
Edith
Lưu trú 3 đêm vào Tháng 9, 2024