Điểm đánh giá dựa trên 269 nhận xét đã được xác minh

4,6 / 5
91% khách giới thiệu
4,6 Mức độ sạch sẽ của phòng
4,7 Dịch vụ & Nhân viên
4,4 Tiện nghi phòng
4,4 Tình trạng khách sạn
Nhận xét đã được xác minh của Expedia
5 / 5
từ một khách đã được xác nhận từ New Zealand

Đăng vào 15-06-2019
A beautifully appointed hotel. Our room was spacious and very clean. Lovely touches with welcome drinks, cold towels on arrival at reception. A bowl of fresh fruit in our room. Breakfast was superb. Staff friendly, professional and extremely helpful. Would absolutely recommend this hotel
Ý kiến từ Quản lý khách sạn
16-06-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the bests, and hopefully welcome you back to Hanoi. Best regards, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
5 / 5
từ một khách đã được xác nhận

Đăng vào 12-06-2019
Ý kiến từ Quản lý khách sạn
13-06-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regards, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
5 / 5
từ một khách đã được xác nhận từ Coffs Harbour

Đăng vào 10-06-2019
The room which was a suite was lovely spacious and clean. The staff were so friendly and attentive. The helped us with massage and manicure shops booked Grab cars for us and suggested great places to eat. Definitely would go back.
Ý kiến từ Quản lý khách sạn
10-06-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regard, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
5 / 5
từ một khách đã được xác nhận

Đăng vào 30-05-2019
Ý kiến từ Quản lý khách sạn
14-06-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regards, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
4 / 5
từ một khách đã được xác nhận từ Seoul

Đăng vào 24-05-2019
하노이에서 한국인에게 매우 유명한 호텔 중 하나. 4성급이라 웬만한 시설. 서비스는 다 갖추고 있고, 조금 아쉬운 점으로 헬스장과 수영장의 규모가 조금 작다는...점이 있다. 신기하게도 바나나를 포함한 몇 가지 과일이 생수와 함께 객실에 무료 제공된다.
Ý kiến từ Quản lý khách sạn
30-05-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regard, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
5 / 5
từ một khách đã được xác nhận

Đăng vào 23-05-2019
服務人員態度非常好,房間很乾淨,但有點潮濕,有健身房和游泳池。
Ý kiến từ Quản lý khách sạn
30-05-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regard, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
5 / 5
từ một khách đã được xác nhận từ 東京

Đăng vào 18-05-2019
ウェルカムドリンクが美味しい。simカードの販売があって便利。スタッフが親切。朝食も最高でした。ベトナム料理ではないが、エッグフロレンタインはオススメ。
Ý kiến từ Quản lý khách sạn
30-05-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regard, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
5 / 5
từ một khách đã được xác nhận

Đăng vào 16-05-2019
Ý kiến từ Quản lý khách sạn
30-05-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regard, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
4 / 5
từ một khách đã được xác nhận

Đăng vào 12-05-2019
スタッフの対応がよかった。 タクシーを呼んでもらったがなかなか来なかった
Ý kiến từ Quản lý khách sạn
30-05-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regard, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI
5 / 5
từ một khách đã được xác nhận

Đăng vào 05-05-2019
バスタブがなかったのでバスの写真は必須
Ý kiến từ Quản lý khách sạn
30-05-2019, do Darius Nguyen, Quản lý khách sạn
Dear our valued guest, Thank you for your thoughtful review! It has been a pleasant time for us to serve you at The Light Hotel! And your good comment about our services is a great encouragement for us to maintain the good work that will bring the most joyful experiences for all of our customers. On behalf of the light hotel Hanoi team, we thank you for giving us the chance to serve you! We wish you all the best, and hopefully welcome you back to Hanoi. Best regard, Darius Nguyen ----------------------------------- Front Office Manager | THE LIGHT HOTEL HANOI