Điểm đánh giá dựa trên 424 nhận xét đã được xác minh
4,6 Mức độ sạch sẽ của phòng
4,7 Dịch vụ & Nhân viên
4,4 Tiện nghi phòng
4,4 Tình trạng khách sạn
Nhận xét đã được xác minh của Expedia
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Đăng vào 18 thg 4, 2024
The property is near the downtown walking area, you dont even need to order a car for meals or drinks. Hotel staff was friendly. Overall it was a clean environment. Would stay again.
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Đăng vào 5 thg 4, 2024
The Light Hotel is EXCELLENT! Great, helpful staff ( "Tony" was especially kind in offering suggestions, showing me the amenities offered by the hotel.) It is very clean and comfortable, and the small rooftop pool was quite refreshing.The buffet breakfast was full of choice and delicious. The bar/lounge was friendly, welcoming, and the " Happy Hour" specials were especially nice. The location, near shops, " Train Street", and other Old Quarter sites makes this the perfect place to stay in Hanoi in my opinion. And the price was reasonable too! I'll definitely plan on staying here in the future when I return to Hanoi!!
Ý kiến từ Quản lý khách sạn
6 thg 4, 2024, do La Sinh, Quản lý khách sạn
Dear Lisa, Thank you for taking the time to share your thought about The LIght Ha Noi. We are all more than happy to know that you had an excellent stay with us and you enjoyed every aspect of your stay including the location, the rooms,and the service provided by the staff especially Tony. We could not agree more: It is always the team that makes the difference. We sincerely hope to welcome you back to your Hanoi home at the soonest Warm regards,The Light hotel team
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Đăng vào 21 thg 3, 2024
The hotel is set in the Old Quarter in Hanoi. Area around very walkable with lots of food options available. The hotel itself has a beautiful outside. The rooms are small & a little tight
Ý kiến từ Quản lý khách sạn
3 thg 4, 2024, do La Sinh, Quản lý khách sạn
Dear Arvindar, Thank you for sharing your experience on Expedia following your stay at The Light. It is nice to know that you have enjoyed our hotel location. It is grateful to learn that you've found our service was attentive and friendly. Thank you for recommending our hotel so warmly and we look forward to welcoming you and your family back for another memorable stay. Warm regards, The Light Team
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Đăng vào 18 thg 3, 2024
Das Zimmer hatte kein Fenster und war dementsprechend stickig.
Ý kiến từ Quản lý khách sạn
3 thg 4, 2024, do La Sinh, Quản lý khách sạn
Dear Mr. Albert,Thank you for sharing your experience on Expedia following your stay at The Light. We are so sorry because the room wasn't met your expectation, we have plan to renovate the room, we hope we have change to welcome back again and we would like to show you how change we areWarm regards, The Light team.
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Đăng vào 3 thg 3, 2024
The Light is a Clean and comfortable hotel. The staff were friendly and helpful. The location, on the edge of the Old Quarter, made it a very walkable location for everything we wanted to see and do.
Ý kiến từ Quản lý khách sạn
3 thg 4, 2024, do La Sinh, Quản lý khách sạn
Dear Ms. Elizabeth, Thank you for sharing your experience on Expedia following your stay at The Light. It truly warms our heart to know that you had an memorable holiday at our hotel. It is nice to know that you have enjoyed our hotel location. It is grateful to learn that you've found our service was attentive and friendly. Thank you for recommending our hotel so warmly and we look forward to welcoming you and your family back for another memorable stay. Warm regards, The Light team.
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Đăng vào 27 thg 2, 2024
The staff were wonderful. Always quick to help. My room was roomy and clean. Although the description for the so called windows are a bit misleading. They are small and facing your neighbors window. The dont overlook anything other than your neighbor who have similar view. The breakfast was disappointing. Very limited selection and quite bland most days. The gym is alright. Bench press with Olympic barbell and plates that have a combine weight of 60kg. Not much, but better than nothing. Dumbells that go up to 24kg, Butterfly machine and pull down machine.Plus 2 treadmill and a stationary bike. A little cramp if you have more than 5 peole working out at a time. Open time is 10am-10pm. The location though is convenient because you can walk to all the sights and attractions in and out of the old quarter. Circle K is nearby and so is a Pharmacy. Tons of food option on both side of the hotel.
Ý kiến từ Quản lý khách sạn
3 thg 4, 2024, do La Sinh, Quản lý khách sạn
Dear Mr. Ronald, Thank you for sharing your experience on Expedia following your stay at The Light. We are so sorry that your room was not met your expectation. We have plan to renovate hotel in the future, if we have change to welcome back again you are a VVIP one. We would like to offer the voucher for the service as wellHope to see you and family again in the future Warm regards, The Light team.
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Đăng vào 14 thg 1, 2024 tại Hotels
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Đăng vào 6 thg 1, 2024
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Đăng vào 30 thg 12, 2023
Was very clean room with comfortable plush pillows. Breakfast included was very good with great variety. We had a spa day at the hotel and it was wonderful for the price- highly recommended. They also gave a small gift of local coffee at check out.
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Đăng vào 29 thg 12, 2023
