2 hồ bơi ngoài trời, dù/ô trên bãi biển/hồ bơi, ghế dài tắm nắng

Nhận xét về Mulberry Collection Silk Village

4 out of 5
Mulberry Collection Silk Village
41 Phạm Văn Đồng, Hội An

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 301/449 nhận xét" "
Đánh giá 8 - Tốt. 113/449 nhận xét" "
Đánh giá 6 - Được. 26/449 nhận xét" "
Đánh giá 4 - Kém. 7/449 nhận xét" "
Đánh giá 2 - Tồi. 2/449 nhận xét" "

9,2/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Manh Tan

Thích: Nhân viên & dịch vụ
nói chung ổn nhưng ở cấp bốn sao thì ở đây chưa đạt tiêu chuẩn về bữa ăn. bữa sáng có nhiều lựa trọn nhưng chất lượng món ăn không cao. phòng ở có muỗi ;-( chỉ xứng đáng ba sao!

10/10 - Xuất sắc

KRISTEN

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was absolutely beautiful with lanterns hanging from the trees and the beds were so comfortable. Loved it !
Lưu trú 2 đêm vào Tháng 2, 2024
Mulberry Collection Silk Village trả lời vào 01/03/2024
Dear Mr. Kristen,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Yours Sincerely, Mulberry Collection Silk Village

8/10 - Tốt

Raquel

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Sạch sẽ
Las fotografías de las habitaciones definitivamente no tienen nada que ver con la realidad. Hace falta mucho mantenimiento, no están tan limpias y el baño con ventana gigante al pasillo exterior no tiene mucho sentido. El agua de la regadera se salía mojando todo el piso del baño, no importaba cuanto cuidado tuviéramos con la cortina. El servicio del Spa fue agradable y en general todo el staff muy amable.
Lưu trú 3 đêm vào Tháng 12, 2023
Mulberry Collection Silk Village trả lời vào 25/01/2024
Dear Raquel,Thank you for sharing your recent experience with us. We apologize for any discrepancies in room expectations and appreciate your candid feedback. Our team is actively addressing maintenance and cleanliness concerns to enhance future stays. We regret any inconvenience in the bathroom and assure you that corrective measures are being taken.We're pleased to hear you enjoyed the Spa service and found our staff friendly. Your satisfaction is important to us, and we hope to have the opportunity to provide an improved experience on your next visit.Thank you for choosing Mulberry Collection Silk Village.Best regards,

10/10 - Xuất sắc

AMARENDRA

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very beautiful property with lots of amenities. Good food and very helpful staff.
Lưu trú 2 đêm vào Tháng 12, 2023
Mulberry Collection Silk Village trả lời vào 25/01/2024
Dear Amarendra,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Yours Sincerely, Mulberry Collection Silk Village

10/10 - Xuất sắc

Karine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bel hôtel Petit déjeuner copieux et excellent Soins de spa fantastique
Lưu trú 2 đêm vào Tháng 12, 2023
Mulberry Collection Silk Village trả lời vào 25/01/2024
Dear Karine,We loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone in our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,Mulberry Collection Silk Village

6/10 - Được

Isabelle

Đi cùng gia đình
Không thích: Tiện nghi phòng
Not 4 stars
-: Too far from city center by walk but taxi /bike okay. Bad communication about shuttle to go to the beach as well as silk village tour. No intimacy in the room as you got open view on toilet/shower with broken windows blind. Noisy at night either with room next doors or elevator ring or showers from upstaits. +: Otherwise cosy and clean bed. Nice swimming pool. Average hotel that can be 3 stars.
Lưu trú 2 đêm vào Tháng 12, 2023
Mulberry Collection Silk Village trả lời vào 25/01/2024
Dear Isabelle,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We regret the communication lapses regarding the shuttle service to the beach and the Silk Village tour. We're actively addressing this to improve our guest experience. Additionally, we apologize for any disruption to your privacy and the noise disturbances. We are working to rectify these issues promptly.On a positive note, we're glad you found the bed cozy, and you enjoyed the cleanliness of our facilities, including the swimming pool. We appreciate your understanding and hope to have the opportunity to provide a more seamless experience in the future.While we regret not meeting all your expectations, we assure you that our hotel descriptions accurately reflect our offerings. Thank you for your valuable feedback.Best regards,Mulberry Collection Silk Village.

10/10 - Xuất sắc

Alexia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mulberry Collection Silk Village trả lời vào 21/11/2023
Dear Valuable Guest,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

Jinkyung

Lưu trú 2 đêm vào Tháng 11, 2023
Mulberry Collection Silk Village trả lời vào 21/11/2023
Dear Valuable Guest,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

Glynis

Lưu trú 3 đêm vào Tháng 11, 2023
Mulberry Collection Silk Village trả lời vào 08/11/2023
Dear Valuable Guest,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 - Xuất sắc

JONGBOO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2023
Mulberry Collection Silk Village trả lời vào 04/10/2023
Dear Jongboo Kim,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone in our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,Mulberry Collection Silk Village

10/10 - Xuất sắc

MAKOTO

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ホイアンの中心部からちょっと離れてますが、静かで 観光につかれた体を癒してくれるホテルでした。 スタッフもフレンドリーでしたし対応が良かったです。
Lưu trú 1 đêm vào Tháng 9, 2023
Mulberry Collection Silk Village trả lời vào 29/09/2023
Dear Makoto Seki,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone in our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,Mulberry Collection Silk Village

8/10 - Tốt

Ellen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Such a beautiful resort. We stayed in the Trendy wing. Rooms are great but not well insulated - you can hear the other rooms and hallway. Pools and facilities are fantastic. Staff are very friendly but don't seem to like it when you use other transport other than their Shuttle Bus/taxis. Great for a both a short term or long term stay.
Lưu trú 2 đêm vào Tháng 9, 2023
Mulberry Collection Silk Village trả lời vào 23/09/2023
Dear Ellen,Thank you for your visit and review. Have very well taken note of your comments and will work on improving the breakfast services.We would have loved to welcome you back and it would be great to show you next time, that we can do better. Best wishes,

4/10 - Kém

Amy

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Booked a week at this property for our wedding anniversary, requested a refund after our first night as it wasn’t as advertised. It’s been 10 days and still no funds have been refunded.
Lưu trú 5 đêm vào Tháng 9, 2023
Mulberry Collection Silk Village trả lời vào 28/09/2023
Dear Ms. Amy Walsh,We sincerely apologize for any inconvenience you experienced during your stay at our property, especially on such a special occasion as your wedding anniversary.We have thoroughly investigated your concerns and regret that our property did not meet your expectations. We understand the importance of such occasions, and we are genuinely sorry that your experience fell short.Regarding your refund, we want to assure you that the refund process has been completed. However, we acknowledge the delay in the funds reflected in your account. The delay is attributed to the international payment procedures associated with refunding to an international credit card, which unfortunately extends the processing time.We understand the frustration this may have caused, and we appreciate your patience as we work to expedite the refund process. If there are any further delays or concerns, please do not hesitate to contact our customer service team directly. We are committed to resolving this matter promptly and ensuring your satisfaction.Once again, we sincerely apologize for any inconvenience caused, and we genuinely appreciate your understanding.Warm regards,Mulberry Collection Silk Village.

8/10 - Tốt

Aaron

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
If you enjoy luxury, the hotel rooms are better than the villas. The hotel rooms are the cheaper ones.
Lưu trú 5 đêm vào Tháng 8, 2023
Mulberry Collection Silk Village trả lời vào 04/09/2023
Dear Mr. Aaron,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely,Mulberry Collection Silk Village.

10/10 - Xuất sắc

Lisa Ann

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The accommodation was excellent. The pools are beautiful, the food was great but the service is above and beyond. We thought it was maybe a little bit further out but after going to the old town we felt we were in the best place because it was quiet and peaceful. A taxi ride in is only $5 aus maximum maybe 7 minutes.
Lưu trú 3 đêm vào Tháng 8, 2023
Mulberry Collection Silk Village trả lời vào 28/08/2023
Dear Lisa Ann,We would like to extend our heartfelt gratitude for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at our accommodation was excellent and that you enjoyed the beautiful pools, great food, and exceptional service. Your kind words truly mean the world to us.It warms our hearts to know that our quiet and peaceful location provided you with a sense of tranquility, especially after your visit to the old town. We're delighted that the short taxi ride into town was convenient for you.Thank you once again for choosing us for your stay, and for your generous words of appreciation. We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience.Warm regards,Mulberry Collection Silk Village

10/10 - Xuất sắc

Mahesh

Lưu trú 2 đêm vào Tháng 8, 2023
Mulberry Collection Silk Village trả lời vào 04/09/2023
Dear Mr. Mahesh,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely,Mulberry Collection Silk Village.

6/10 - Được

Hiroyuki

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
2泊しました。 ネットフリックスがあり、設備的にはとても良かった。 朝食も美味しく、スタッフも親切なブティックホテルといった感じ。 ただホイアンの旧市街や繁華街から遠く、非常に不便なのが残念。 自転車を借りて行きましたが、20分は掛かりました。 後、自転車がブレーキが壊れていたり、とにかくボロかった。 まあ、しょうが無いかなぁと思いましたが笑
Lưu trú 2 đêm vào Tháng 8, 2023
Mulberry Collection Silk Village trả lời vào 15/08/2023
Dear Valuable Guest,Thank you so much for taking the time to share your kind thoughts about your recent stay with us. We are absolutely delighted to hear that you enjoyed our delicious breakfast and experienced the friendliness of our staff.Your positive comments mean a lot to us, as they motivate our team to continue delivering exceptional service. We are thrilled that you had a wonderful time with us and found our hotel to be a memorable destination.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional stay.Warm regards,Mulberry Collection Silk Village.

10/10 - Xuất sắc

Kibeom

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 7, 2023
Mulberry Collection Silk Village trả lời vào 15/08/2023
Dear Valuable Guest,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely,Mulberry Collection Silk Village.

8/10 - Tốt

Åse Vattedal

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Middels 2-3 Stjernes Resort
Hotellet er bra bortsett fra sterk forurensning fra nabo fabrikken som fyrer opp gamle bildekk hver ettermiddag så man måtte lukke dører og rømme inn på rommet. Dette varte i ca 2-3 timer hver dag 🤬 Hvis man har astma eller lignende, må man ikke velge dette hotell. Har bodd i Vietnam i mer enn 7 år og aldri opplevd denne form for forurensing på et så ellers nydelig resort. Synes ellers at frokost tilsvarer et middels 2-3 stjernes Hotel. Når man ønsker service ved svømmebasseng måtte man lete etter personalet. Utrolig dårlig! Rengjøring av rommet daglig var middels. Det positive er at området var nydelig og rolig. Hvis jeg skulle gi dette stjerner ville det være maksimum 2- 3⭐️⭐️(⭐️) Grunnen er forurensning fra nabo fabrikk og dårlig service. Ellers et nydelig sted.
Et av 2 svømmebasseng
Haven ved rommet
Nydelige blomster i Hagen
El bil show of
Lưu trú 9 đêm vào Tháng 7, 2023
Mulberry Collection Silk Village trả lời vào 24/07/2023
Dear Åse Vattedal Eiksjø,We appreciate your feedback and would like to explain that the neighboring factory is a garment company, not a tire-burning facility.Furthermore, we have already submitted a complaint to the local authorities regarding the smoke affecting our resort and the surrounding residential areas. We are taking this matter seriously and working to find a solution.We apologize for any inconvenience caused during your stay, and we assure you that we are committed to providing a pleasant and comfortable experience for all our guests. Your comments about the breakfast, service at the swimming pool, and daily room cleaning have been noted, and we will strive to improve in these areas.We are glad to hear that you found the location of our resort lovely and quiet. Your feedback is valuable to us, and we will continue to make efforts to address the concerns you raised.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Thank you for choosing our resort for your stay in Vietnam.

8/10 - Tốt

JOONG HEE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 7, 2023
Mulberry Collection Silk Village trả lời vào 12/07/2023
Dear Joong Hee,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

Catherine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Très bel hôtel! Et c’est très grand avec les piscines et les resto…!! Et on peu même faire une petite « exécution »gratuite sur la fabrication de la soie à l’hôtel!! Je vous recommande grandement!
Lưu trú 3 đêm vào Tháng 5, 2023
Mulberry Collection Silk Village trả lời vào 10/07/2023
Dear Catherine,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

8/10 - Tốt

Tania

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is large and beautifully maintained with two large pools and extensive gardens. The breakfasts were plentiful and varied and the staff especially Thienh, were so friendly and helpful and offer to assist with booking tours and dinner option suggestions. The property is set within a residential area of HoiAn, a good 20-30min walk into the old town which involves walking along some busy roads (may be tricky with young kids). However, there is a free shuttle service which takes you to both old town and An Bag beach and plenty of taxis and it only costs a few $ to get into town using taxi’s. Despite not being super close to the old town, it was really lovely being able to walk along the residential streets and see all the little makeshift restaurants and shops that are set up. Also plenty of mini supermarkets to get supplies and authentic eatery options available. Overall, I would recommend if you are happy to be a little further away from the Old town and keen to be immersed in the everyday life of the people of Hoi An.
Lưu trú 6 đêm vào Tháng 6, 2023
Mulberry Collection Silk Village trả lời vào 01/07/2023
Dear Ms. Tania,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 - Xuất sắc

cassie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 6, 2023
Mulberry Collection Silk Village trả lời vào 19/06/2023
Dear Valuable Guest,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

Chris

Lưu trú 4 đêm vào Tháng 6, 2023
Mulberry Collection Silk Village trả lời vào 08/07/2023
Dear Chris,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

??

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
빌라로 가족단위로 투숙하기에 너무 편하고 수영장이 크지는 않지만 두개가 있어서 골라 쓸수 있다는 이점이 있었고 나무가 우거져서 숲속에 있는 기분?힐링이 되는 기분이였어요.직원들이 영어가 능숙하고 친절해서 다음에도 또 방문하고 싶은 곳이였어요.
Lưu trú 4 đêm vào Tháng 5, 2023
Mulberry Collection Silk Village trả lời vào 30/05/2023
Dear Valuable Guest,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone on our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

10/10 - Xuất sắc

Paula

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfecto todo perfecto
Lưu trú 3 đêm vào Tháng 5, 2023
Mulberry Collection Silk Village trả lời vào 30/05/2023
Dear Mr/Ms. Paula,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

Colin

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful grounds Big rooms Good shuttle bus service Fantastic staff - Helpful, friendly and knowledgeable
Lưu trú 6 đêm vào Tháng 5, 2023
Mulberry Collection Silk Village trả lời vào 30/05/2023
Dear Mr/Ms. Colin, Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

8/10 - Tốt

Jacqueline

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool was very inviting and a great temperature. Breakfast was reasonable. Room sizes are good, unfortunately we were on the road side so could hear cars/buses and people as the glass isn't double glazed. The walls are also very thin. Our bed was super hard and despite the hotel putting additional mattress protectors on (to soften it) it didn't make any difference. We were able to borrow bikes which was a lot of fun.
Lưu trú 5 đêm vào Tháng 4, 2023
Mulberry Collection Silk Village trả lời vào 03/05/2023
Dear Jacqueline,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

Youkhun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
빌라 형태로 된 숙소가 너무 아름다웠고, 특히 방 테라스에서 바라보는 수영장이 정말 예뻤습니다. 직원 분들도 무척 친절해서, 정말 만족스러운 곳이었습니다. 다음에 호이안에 가게 된다면 또 방문하고 싶은 곳이었어요.
Lưu trú 5 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 26/04/2023
Dear Youkhun,Thank you for taking your time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 - Xuất sắc

raney

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A must place to stay
I think everyone going to Hoi An would love this resort
Lưu trú 5 đêm vào Tháng 4, 2023
Mulberry Collection Silk Village trả lời vào 24/04/2023
Dear Valuable Guest.Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

JAESEO

Lưu trú 1 đêm vào Tháng 4, 2023
Mulberry Collection Silk Village trả lời vào 17/04/2023
Dear Jaeseo,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

8/10 - Tốt

Long

Lưu trú 3 đêm vào Tháng 4, 2023
Mulberry Collection Silk Village trả lời vào 10/04/2023
Dear Valuable Guest,Thank you for taking the time to provide such kind feedback following your recent stay with us.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 - Xuất sắc

Eric

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 31/03/2023
Dear Valuable Guest,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 - Xuất sắc

JACQUES

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jacques, Béatrice from Niort, France
Situé en dehors du centre ville mais à 10 minutes de marche, bel hotel tranquille dans un quartier résidentiel. Un choix judicieux pour la qualité des services et la gentillesse du personnel. Petit déjeuner copieux et chambre excellente. La ville est très belle avec le soir ce charme des bateaux sur l'eau, ces couleurs et une très grande variété de restaurants et une excellente cuisine. Tout pour plaire. A recommander
Lưu trú 2 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 27/03/2023
Dear esteemed guest,We are humbled by your gracious review and we cannot express how much it means to us to hear that you had a perfect stay with us. We are delighted that you found all the services to be great and that our team members showed you kindness throughout your time at our hotel.It is guests like you that make our jobs truly fulfilling and we are honored that you chose to stay with us. We hope to have the pleasure of welcoming you back soon, and we assure you that we will do everything in our power to ensure that your next stay is even more memorable.Thank you for your patronage and for taking the time to share your feedback with us.Best regards,

10/10 - Xuất sắc

JIHYEON

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
수영장이 좋아요 친절하고 룸컨디션도 좋아요
수영장 하나보고 선택했어요. 만족스러웠어요! 룸컨디션도 좋고 넓고 편안했어요. 위치는 골목안쪽이라 걷기에는 멀었고, 주변엔 아무것도 살만한게 없어요. 직원들이 아주 친절하고 조식부페도 괜찮았어요
Lưu trú 1 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 14/03/2023
Dear Jihyeon, Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 - Xuất sắc

soo young

Lưu trú 2 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 14/03/2023
Dear Valuable Guests,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone on our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

10/10 - Xuất sắc

SOONIM

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
여러종류의 이쁜 꽃들과 멋스런 열매가 달린 나무 잘 조화된 거리 머무는 내내 힐링하기에 좋은 장소였다. 직원분들 또한 친절^^
Lưu trú 3 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 14/03/2023
Dear Valuable Guests,Thank you for your visit and review. Have very well taken note of your comments and will work on improving the breakfast services.We would have loved to welcome you back and it would be great to show you next time, that we can do better.Best wishes,

10/10 - Xuất sắc

Mariko

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
良い部屋だった
Lưu trú 2 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 14/03/2023
Dear Valuable Guests,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

BING

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excellent stay and felt welcomed at first instance. recommend!
Lưu trú 3 đêm vào Tháng 3, 2023
Mulberry Collection Silk Village trả lời vào 10/03/2023
We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone in our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

10/10 - Xuất sắc

Nick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
Lưu trú 5 đêm vào Tháng 2, 2023
Mulberry Collection Silk Village trả lời vào 28/02/2023
Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

kim

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
직원들의 손님을 대하는 태도가 무척 좋습니다. 체크인할때 무척 편안함을 느끼고 매우 친절합니다. 숙박에 조식이 포함되어 있는데 종류는 많지 않지만 맛도 좋았으며 음식이 모자라지 않도록 신경쓰는 모습이 좋았습니다. 리조트 조경이 매우 아름다워 산책하는 즐거움이 있습니다. 리조트 내 의류를 구매할 수 있는 매장이 있는데 생각보다 저렴하고 괜찮은 디자인의 옷을 고를 수 있었습니다. 수영장이 매우 넓고 붐비지 않아 여유있게 즐길 수 있습니다. 풀사이드 카페의 커피나 음료도 매우 맛이 좋고 합리적인 가격입니다. 다만, 주변에 음식점이 별로 없어 그랩으로 주문을 해야하며 근처 로컬 음식점이 있지만 한국인의 입맛에 그리 맞지 않습니다. 걸어서 15분 정도 나가야 비로소 입에 맞는 음식점을 찾을 수 있습니다. 한가지 아쉬운 점은 티스푼을 사용할 경우 비용을 지불한다는 점입니다. 사전에 티스푼등을 사용하면 비용이 발생할 것을 고지 받았다면 체크아웃 시 해당 사용에 대한 비용 발생 시 당황하지 않았을 것입니다.
Mulberry Collection Silk Village trả lời vào 02/03/2023
에게 Hyuk Kim,우리는 당신의 멋진 체류에 대해 읽는 것을 정말 좋아했습니다!귀하의 친절한 말씀이 저희 팀 전체에게 잘 전달되었으며, 우리 모두가 열정을 가지고 더 나은 일을 할 수 있도록 동기 부여를 하였습니다.곧 다시 만나뵐 수 있기를 기대합니다!행운을 빕니다,

10/10 - Xuất sắc

Caerwyn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We were there for 11nights on our Singapore /Vietnam trip …we loved it was sad to leave
Lưu trú 11 đêm vào Tháng 2, 2023
Mulberry Collection Silk Village trả lời vào 20/02/2023
Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

BARRY S

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A wonderfully peaceful setting in this most beautiful of places. Welcomed by Helen and Nancy we immediately felt at home. The villas are lovely with a choice of pools, loaner bikes, great food, massages and the silk tour with Thu. Highly recommended. Thanks again
Mulberry Collection Silk Village trả lời vào 17/02/2023
Dear Barry,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone on our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

8/10 - Tốt

Mairead

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay overall & appreciated the discounted food & drinks/spa for booking a longer stay. The rooms were clean and the pool well-maintained. With so much amazing food in Hoi An, what’s on offer at the hotel is simple in comparison but does the job at breakfast. There was a bit of noise during the night but with earplugs, it wasn’t an issue & much quieter than staying in the centre. Helen was great throughout our stay & very helpful for tips & helping book transport - thank you!
Mulberry Collection Silk Village trả lời vào 16/02/2023
Dear Mairead,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 - Xuất sắc

Sabin

Lưu trú 2 đêm vào Tháng 2, 2023
Mulberry Collection Silk Village trả lời vào 16/02/2023
Dear Sabin,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

EUNHYE

Lưu trú 2 đêm vào Tháng 2, 2023
Mulberry Collection Silk Village trả lời vào 09/02/2023
Dear Eunhye,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone in our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Oui, mais
Séjour plaisant, mais avec quelques désagréments. Les plus: Le déjeuner. Complet, beaucoup de choix, aliments frais, un régal. Les piscines, très plaisantes, les chaises nombreuses, une piscine commune et une aux villas qui est accessible et un peu plus tranquille. La position, un peu en recul de la ville, très tranquille. Les chambres sont très confo. Le matelas un 10/10! Les moins: L'internet. Un réseau unique pour tout le monde. En utilisant une application tierce, tu te rends compte qu'il y a 175 utilisateurs sur un réseau, ca ralenti tout. Difficile. Ensuite, la logistique des chambres. Il tente de mettre tous les clients dans les mêmes sections, nous avions donc une famille près de notre chambre qui vivait dans deux chambres non-consécutives; les enfants criaient et courraient dans tous les sens; y compris à 23:00. Les portes sont dotées d'une alarme quand elles sont maintenues ouvertes trop longtemps, à minuit entendre les bips, c'est un peu enrageant. Peu d'insonorisation entre les étages. Le couple au-dessus de notre chambre s'est chicané à 0030; j'étais aux premières loges. J'avais l'impression de vivre leur chicane en direct. Sinon, super site vraiment, j'aurais donné 10/10; mais l'internet et drama-Vietnam m'ont un peu coupé le souffle. J'y retournerai sans doute, mais je prendrai une villa plutôt que la chambre. Bon séjour!
Lưu trú 3 đêm vào Tháng 1, 2023
Mulberry Collection Silk Village trả lời vào 04/02/2023
Dear Valuable Guests,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

NAMWORL

Lưu trú 2 đêm vào Tháng 1, 2023
Mulberry Collection Silk Village trả lời vào 30/01/2023
We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone on our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

10/10 - Xuất sắc

Ki Wook

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2023
Mulberry Collection Silk Village trả lời vào 30/01/2023
Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 - Xuất sắc

DUC PHUONG UYEN

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 1, 2023
Mulberry Collection Silk Village trả lời vào 28/01/2023
Dear Duc Phuong Uyen,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,