Điểm đánh giá dựa trên 988 nhận xét đã được xác minh
4,7 Mức độ sạch sẽ của phòng
4,8 Dịch vụ & Nhân viên
4,7 Tiện nghi phòng
4,7 Tình trạng khách sạn
Nhận xét đã được xác minh của Expedia
từ một khách đã được xác nhận
Đăng vào 6 thg 12, 2023
Excellent customer service.
Ý kiến từ Quản lý khách sạn
8 thg 12, 2023, do Trong Tran (Ms.) Front Office Talent, Quản lý khách sạn
Dear Trang,Thanks so much for choosing RiverTown resort and spa to stay and had great experience with us.Your excellent review is really a big effort for all staff to continue promoting their enthusiasm and passion in job, so that we can always bring to guests the best value of what they paid for and saved the most relaxed and memorable experience when staying in RiverTown resort and spa.If you come back Hoi An-one of the most romantic towns in the next visit, we are always available to assist you and give you another wonderful stay. Yours Faithfully,Trong Tran (Ms.)Front Office Talent
từ một khách đã được xác nhận
Đăng vào 21 thg 11, 2019
nice clean room, very decent breakfast and lovely staff.
Ý kiến từ Quản lý khách sạn
24 thg 11, 2019, do Trong Tran, Quản lý khách sạn
Dear Valued Guest,
Warmest greeting from Hoi An River Town hotel.
Thank you very much for taking the time to share your perfect stay at our hotel. It is always a pleasure to receive positive feedback like yours. We really enjoyed having you stay with us.
We are thrilled that you have had such an gorgeous memory and we do hope that we will be fortunate enough to welcome you again to Hoi An River Town Hotel
Kind Regards,
Trong Tran (Ms.)
Front Office Talent
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Đăng vào 17 thg 4, 2024
Great value and very luxurious for the price w friendly staff and an all inclusive breakfast buffet w/ 2 pools…1 for families and 1 for adults. Within walking distance to Hoi An attractions.
từ một khách đã được xác nhận
Đăng vào 7 thg 4, 2024
A beautiful and tranquil hotel which sits in its own lovely gardens. With two pools to choose from and other great facilities like a gym, wellness centre, use of bikes this place is a gem.
Ý kiến từ Quản lý khách sạn
13 thg 4, 2024, do Huong (Ms) Front office talent, Quản lý khách sạn
Xin chao Quentin, Warmest greeting from RiverTown resort and spa.On behalf of hotel Management as well as staff members, I would like to express my sincere thanks to your excellent reviews on Expedia. Your wonderful compliments about our nice swimming pool, nice hotel with lovely garden, professional service are a meaningful gift for all staff to nonstop their improvements in job to bring guests the most enjoyable experience Once again, thanks so much for choosing RiverTown resort and spa and giving us such nice feedbacks. We do hope to welcome you back in the nearest future.Sincerely YoursHuong (Ms.)Front Office Talent
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Đăng vào 5 thg 4, 2024
We would have loved to stay more than one night in this lovely hotel. The staff were friendly and helpful. The location was perfect to walk to the night market. Lastly, the buffet breakfast had a wide variety of food to cater for everyone. We would definitely stay here again.
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Đăng vào 31 thg 3, 2024
The pool and garden areas are beautiful and well maintained. The restaurant has great food choices and the staff is kind and friendly. Rooms are comfortable and clean. Super easy to get into the ancient town. We loved our stay. Would absolutely return!
Ý kiến từ Quản lý khách sạn
3 thg 4, 2024, do Tram Nguyen (Ms.) - Front Office Talent, Quản lý khách sạn
Xin chao Vanessa,Warmest greeting from RiverTown resort and spa.Thank you very much for taking the time to share your stay at our resort. It is always a pleasure to receive positive feedback like yours. Your hearty comments create a great motivation for us to always keep trying our utmost to improve day by day, to deliver our customers the highest level of service.We do hope that we will be fortunate enough to welcome you again to RiverTown resort and spaKind Regards,Tram Nguyen (Ms.)Front Office Talent .
từ một khách đã được xác nhận
Đăng vào 26 thg 3, 2024
từ một khách đã được xác nhận
Đăng vào 24 thg 3, 2024
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Ý kiến từ Quản lý khách sạn
31 thg 3, 2024, do Tram Nguyen (Ms.) - Front Office Talent, Quản lý khách sạn
Dear Nancy,Thanks so much for choosing RiverTown resort and spa to stay and had great experience with us.Your excellent review point is really a big effort for all staff to continue promoting their enthusiasm and passion in job, so that we can always bring to guests the best value of what they paid for and saved the most relaxed and memorable experience when staying in RiverTown resort and spa.If you come back Hoi An-one of the most romantic towns in the next visit, we are always available to assist you and give you another wonderful stay. Yours Faithfully,Tram Nguyen (Ms.)Front Office Talent
từ một khách đã được xác nhận
Đăng vào 22 thg 3, 2024
Ý kiến từ Quản lý khách sạn
31 thg 3, 2024, do Tram Nguyen (Ms.) - Front Office Talent, Quản lý khách sạn
Dear Hyangmi,Warmest greeting from RiverTown resort and spa.Thank you very much for taking the time to share your perfect stay at our resort. It is always a pleasure to receive positive point feedback like yours. We really enjoyed having you stay with us.We are thrilled that you have had such a gorgeous memory and we do hope that we will be fortunate enough to welcome you again to RiverTown resort and spaKind Regards,Tram Nguyen(Ms.)Front Office Talent
từ một khách đã được xác nhận
Đăng vào 14 thg 3, 2024
Great location - comfortable walking distance to the town center yet distant enough to avoid bustling crowds.
Great and helpful staff!
Ý kiến từ Quản lý khách sạn
17 thg 3, 2024, do Tram Nguyen (Ms.) - Front Office Talent, Quản lý khách sạn
Xin chao Ahmad Hairi,Warmest greeting from RiverTown resort and spa.Thank you very much for taking the time to share your stay at our resort. It is always a pleasure to receive positive feedback like yours. Your hearty comments create a great motivation for us to always keep trying our utmost to improve day by day, to deliver our customers the highest level of service.We do hope that we will be fortunate enough to welcome you again to RiverTown resort and spaKind Regards,Tram Nguyen (Ms.)Front Office Talent .
