Dear Mr Peter,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Glad toy read you enjoyed the design and some of our special services like the turn-down tea!Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen General Manager SALA Samui Chaweng Beach Resort

Dear Mr. Alix,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen General Manager SALA Samui Chaweng Beach Resort

Dear Selen,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Very happy the service levels stood out for you, and that you found our app very useful!Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen General Manager SALA Samui Chaweng Beach Resort

Dear Mr. Abdullah,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen General Manager SALA Samui Chaweng Beach Resort

Dear Khun Thunvit,Thank you for rating your stay experience.Unfortunately, there appears to be no write-up on your actual experience, as such I can merely regret your stay was not as positive as we would like it to be.Kind regards,Erwin van der VeenGeneral ManagerSALA Samui Chaweng Beach Resort

Dear Yuen Yee,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Shayan,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Great to read that our 3rd party tour sales representative did such a great job providing you with additional experiences!Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr. Wiehe,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr. Michael,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr/Ms Tai,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Chris,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. My apologies for not having met your expectations in the restaurant, rest assured I will look into that with the team.Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear "Noa",Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Rest assured your feedback towards Kate will be shared with her for encouragement!Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Ms. Michelle,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Thoroughly enjoyed reading your review of our team's level of care, the responsiveness of the front office team and the great breakfast offering.Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Ms. Kayla,Thank you very much for your positive review, happy to read the entire team and Woody / Apple in particular made your stay a great one, as well as the spa ladies!. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr Chau,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr/Ms Dharminder,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Ms Yvon,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Der Chang Han,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Glad to read you enjoyed the product, service and are looking forward to coming back!Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Cristina,Thank you for rating your stay experience.Unfortunately, there appears to be no write-up on your actual experience, as such I can merely regret your stay was not as positive as we would like it to be, or reflective of the high satisfaction like others.Kind regards,Erwin van der VeenCluster General ManagerSALA Samui Chaweng Beach ResortSALA Samui Choengmon Beach Resort

Dear Ms. Viviane,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Sungtak,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr. Nigel,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr/Ms Maugan,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Yes, our hotel transfer is more expensive than a public taxi, as we exclusively drive a return trip just for you, whereas a taxi will pickup new guests at airport, hope you appreciate the difference.Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Ms. Tanya,Thank you very much for your highly positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay.We will ensure your next experience out-rivals your last.We look forward to welcoming you back!Kind regards,Erwin van der VeenCluster General ManagerSALA Samui Chaweng Beach ResortSALA Samui Choengmon Beach Resort

Dear Ms. Selina,Incredible is a great thing to hear / read!Thank you very much for your highly positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay.We will ensure your next experience out-rivals your last.We look forward to welcoming you back!Kind regards,Erwin van der VeenCluster General ManagerSALA Samui Chaweng Beach ResortSALA Samui Choengmon Beach Resort

Thank you very much for your highly positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay.We will ensure your next experience out-rivals your last.We look forward to welcoming you back!Kind regards,Erwin van der VeenCluster General ManagerSALA Samui Chaweng Beach ResortSALA Samui Choengmon Beach Resort

Dear Min Joo,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Kenji San,Thank you very much for your highly positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay.We will ensure your next experience out-rivals your last.We look forward to welcoming you back!Kind regards,Erwin van der VeenCluster General ManagerSALA Samui Chaweng Beach ResortSALA Samui Choengmon Beach Resort

Dear Mr/Ms Orna,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Yes, subject to availability we at all times try to meet guest needs for early arrival / late departure.Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Thank you very much for your generally positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. As we indeed use our own cars, these carry a significant cost and with the varying flight arrival times a shottle would need to run back to back to meet arrivals, which is not feasible. A hotel car is equally more expensive than a public taxi as this driver with car is exclusively for guest driving to the airport, spending double the time of a public taxi (which are available at the airport, yet do not run on meter and as such you will have to "negotiate).As we have had significant rain, this allows snails to be born / grown in a natural island like Samui, unlike Bangkok.Our apologies for the inconvenience.Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Masaki San,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Ms. Sandra,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Sungbae,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Ms Josephine,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr. Michael,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Rest assured we noted your constructive thoughts as well, we will continue to do our level best to maintain to highest possible standards.Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Yoshiaki San,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Takaaki,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Dalia,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Paul,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. I agree location and my team make for a great combination....Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Yoshiki,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Arigato goimasu!Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Yue Ching Matthew,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear JINBYUNG,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Bree,Thank you very much for your positive review here as well as on our survey, the team and I look forward to welcoming you and the family back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear Mr. Hashim,Thank you very much for your positive review, the team and I look forward to welcoming you back in due time for another relaxing and rewarding stay. Please feel welcome to contact me if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. We look forward to welcoming you back! Kind regards, Erwin van der Veen Cluster General Manager SALA Samui Chaweng Beach Resort SALA Samui Choengmon Beach Resort

Dear "Anonymous",On the offset our apologies for not having met 4 or 5 star ratings following your stay, rest assured we will where possible seek improvement opportunities.I am surprisedto some extent, as the team generally is well commented on for their service friendliness, I will see why in your particular case that was not so, though as your name was withheld it will be hard to see if there were any specific issues.The hotel is indeed in 2 parts, which is clearly identified on maps on our site and OTA sites where possible.Please feel welcome to contact me if I can assist in providing more information on our unique group of hotel destinations.We will ensure your next experience out-rivals your last.Kind regards,Erwin van der VeenCluster General ManagerSALA Samui Chaweng Beach ResortSALA Samui Choengmon Beach Resort