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Nhận xét về Royal Plaza Hotel

4.5 out of 5
Royal Plaza Hotel
193 Prince Edward Road West, Mong Kok, Kowloon

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 1086/2025 nhận xét" "
Đánh giá 8 - Tốt. 691/2025 nhận xét" "
Đánh giá 6 - Được. 135/2025 nhận xét" "
Đánh giá 4 - Kém. 57/2025 nhận xét" "
Đánh giá 2 - Tồi. 56/2025 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

JOE

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is connected to a large shopping mall as well as the MTR station so it was very convenient to find dining options and getting around HK.
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 19/04/2024
Dear JOE Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Warm regardsWilliam ChanGeneral Manager

8/10 - Tốt

GUO LING

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 19/04/2024
Dear GUO LING Thank you for posting a review of your stay at Royal Plaza Hotel. Please come visit us again, and we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Waiman

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient
Lưu trú 8 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 18/04/2024
Dear Waiman,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Holly

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 18/04/2024
Dear Holly,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Yuk

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 18/04/2024
Dear Yuk,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Huw

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel for a family. Convenient and great location. Great pool and filtered tap water and little fridge were really helpful. Would definitely go again if/when staying in Hong Kong.
Lưu trú 11 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 15/04/2024
Dear Huw,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel and location for all of Hong Kong.
Lưu trú 11 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 15/04/2024
Dear Michael,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Han Wei

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 16/04/2024
Dear Han Wei,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Mark

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very convenient to have a mall entrance run right into the hotel. The place was nice and quite honestly worth every penny.
Lưu trú 3 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 15/04/2024
Dear Mark,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Fabrice

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is just fantastic, prime location, you can walk to Jordan in 30 minutes!, a massive shopping mall at the door, and great facilities, swimming pool, jacuzzi, sauna and steam room included! The staff is so helpful and they let us check out at 12 pm at no extra cost! Highly recommended.
Lưu trú 14 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 15/04/2024
Dear Fabrice,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

8/10 - Tốt

Siow Chiang

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room floor carpets are old need to be replaced.
Lưu trú 6 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 12/04/2024
Dear Siow Chiang,Thank you for taking the time to write a review of your stay with us.We are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavour to provide excellent service and facilities for our guests.Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable stay.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Philip Glyn, St Albans

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is connected to mtr east line via the moko shopping centre. This makes it easy to move around, north or south. Street markets are 10 min walk away. Very quite inside room, except air con, but get used to that.
Lưu trú 8 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 11/04/2024
Dear Philip Glyn,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

STEVE

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 11/04/2024
Dear Steve,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Greg

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 10/04/2024
Dear Greg,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Ji Eun

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
호텔 내부를 통해 쇼핑몰과 지하철역이 연결되어있어 다니기 편했습니다 직원들 모두 친절해서 좋았습니다 방도 깨끗했고 화장실에 따로 샤워실은 없었지만 깨끗했습니다
Lưu trú 3 đêm vào Tháng 4, 2024
e-Business Executive trả lời vào 08/04/2024
Dear Ji Eun,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Jennifer

Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We would go there again.
Lưu trú 3 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 08/04/2024
Dear Jennifer,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

8/10 - Tốt

Roger, Lincoln

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 21 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 08/04/2024
Dear Roger,Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Weng Kuan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always happy staying with Royal plaza hotel. Love the huge mall below and train is just minutes walk away.
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 12/04/2024
Dear Weng Kuan,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Ka Fung

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was very satisfied with the accommodation. Will stay with it when visit again.
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 05/04/2024
Dear Ka Fung,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Ka Po

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 17 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 05/04/2024
Dear Ka Po,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Yih Sian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 9 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 05/04/2024
Dear Yih Sian,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

8/10 - Tốt

Yuk

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great & convenient location. The room is spacious for 3 people.
Lưu trú 3 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 03/04/2024
Dear Yuk,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

Wai Leng

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nil. All is good
Lưu trú 3 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 03/04/2024
Dear Wai Leng,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Jomar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 05/04/2024
Dear Jomar,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

8/10 - Tốt

Caidi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am happy about the quality of the hotel and the convenience of having a shopping centre connected to the hotel
Lưu trú 5 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 03/04/2024
Dear Caidi,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

canna

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This is the fourth time i stay in this hotel! Overall I am very satisfied until this time I do have one complaint about the rude concierge staffs. When asked to make/suggestion for transportation to airport he has his attitude when replying my question! Not happy with it!
Lưu trú 3 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 03/04/2024
Dear Canna,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience.Please accept my sincere apologies for your unsatisfactory stay experience that our service could not meet your expectations. Please rest assured that this is not our usual service standard and it has been brought to the attention of the relevant departments to ensure this service behavior does not re-occur.Thank you for your valuable feedback. We do hope you will revisit us again to allow us to provide you with a much more enjoyable experience.Best regardsWilliam ChanGeneral Manager

8/10 - Tốt

Cuong

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location. Helpful staff.
Lưu trú 5 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 03/04/2024
Dear Cuong,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with our guest service. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

??

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ショッピングモールと駅が直結でとてもよかったです。 ホテルも綺麗です。 1階のロビーで販売していた、ミルクティークッキーをお土産で買いました。 とても美味しかったです！
Lưu trú 3 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 28/03/2024
Dear Sir/Madam,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

Helena, San Jose

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Can’t charge expenses to room made this not an ideal place to stay for business. Inexperienced front desk staff, all rest of the hotel staffs are friendly and somewhat helpful. Not an ideal place for those haven’t experienced Hong Kong culture before. Fantastic and good value stay for families on holiday with friends or relatives living in HK
Lưu trú 13 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 28/03/2024
Dear Helena,Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Please do not hesitate to contact me the next time you are planning on coming to Hong Kong, so I can assist you with your reservations.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

Jenny Mei Han

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, very convenient to any places in Hong Kong or going to mainland China. Good food near by the hotel.
Lưu trú 9 đêm vào Tháng 2, 2024
e-Business Executive trả lời vào 28/03/2024
Dear Sir/Madam,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

Sui Ting

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Good space compare to other hotels of the same price range. I stayed many times. Some rooms are better than others. Expect small issues. The shower head might spin when in use.
Lưu trú 5 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 25/03/2024
Dear Sui Ting,Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Patrick Graham, Daly City

Thích: Tiện nghi, dịch vụ
It's a great hotel in a great location. MoKo Mall is connected to it and just down the escalators there are the Ladies Market, the Flower Market and tons of shops and restaurants.
Lưu trú 10 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 25/03/2024
Dear Patrick Graham,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Natalie

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super convenient location as it’s connected to Moko mall and the MTR! We love the family room as it has an excellent view of the city and it is clean with a modern look. There’s a swimming pool and jacuzzi with a family changing room with shower facility. A pity the jacuzzi was closed while we were there.
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 28/03/2024
Dear Natalie,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room service needs to be improved
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 22/03/2024
Dear Daniel,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Wai Kuan

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel staff are polite and courteous and easy to deal with. Hotel room was spacious and clean. Will definitely come back again!
Lưu trú 5 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 20/03/2024
Dear Wai Kuan,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

8/10 - Tốt

Charles

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is very convenient.
Lưu trú 9 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 20/03/2024
Dear Charles,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

NAOYA

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ホテルはキレイで良かった！ スタッフの対応も優しかった。 ショッピングモールが閉まると近くに開いているコンビニ等ないのでちょっとした軽食や菓子等買える場所がないのが困りました。
Lưu trú 2 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 19/03/2024
Dear Naoya,Thank you for your compliments and feedback. We are delighted to know you enjoyed your stay with us at Royal Plaza Hotel. It has been our pleasure to have you as our valuable guest. We look forward to welcoming you back soon.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

Chin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
We stayed this hotel on 12 Mar for 1 night. I have complained the bed was too soft and bouncy. I have requested a firm bed on 14 Mar after I return from Macau. To my surprise, the hotel has arranged to place a wooden plank on the bed instead, oh my god, this hard bed not firm, anyway has it removed. The hotel has renovated and upgraded the exterior should also invest to new bed and toiletries. Overall the hotel is good, the staff was helpful and friendly. The hotel has responded to my request and need. Will come back again to stay here
Lưu trú 2 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 18/03/2024
Dear Chin,Thank you very much for your wonderful review of your time at Royal Plaza Hotel. We really appreciate hearing guests’ feedback and are thrilled you enjoyed your stay with us. We hope you will be back at Royal Plaza Hotel in Hong Kong in the not so distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

RUEY FANG

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel never spoilt me with my visit . Love the spacious room n the strategic location
Lưu trú 2 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 18/03/2024
Dear Ruey Fang,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

Chin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good in this hotel. Location, cleanliness, polite and helpful staff. Many Hong Kong hotel don’t have big room for family, this hotel have 2 queen bed rooms. The only downsize is the bed, too soft for me.
Lưu trú 1 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 18/03/2024
Dear Chin,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Kritchanat

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is located in good area near MTR Mong Kong East Station and easy to go everywhere.
Lưu trú 5 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 18/03/2024
Dear Kritchanat,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Lee Hoon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 18/03/2024
Dear Lee Hoon,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

BINGYU

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean
Lưu trú 1 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 15/03/2024
Dear Bingyu,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Jocelyn

Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All their staff are very efficient at every single touch point. The replies were fast. Staff put in effort to make our stay as convenient and comfortable. We are a group of friends travelling with 2 toddlers, and the staff helped us to clean the room fast.
Lưu trú 5 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 14/03/2024
Dear Jocelyn,Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the entire team, as it is certainly the best motivation for us to improve every day in the future. I look forward to welcoming you again soon!Kind regardsWilliam ChanGeneral Manager

10/10 - Xuất sắc

Mary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thoughtfully designed and spacious room; great location with easy access to train station which has trains going to Lok Ma Chau and Lo Wu, border entries to China; connected to MOMO mall which has many restaurants and shops;
Lưu trú 1 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 14/03/2024
Dear Mary,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

kenice

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Visited last year the swimming pool was in maintenance. This yr visit again also in maintenance.
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 14/03/2024
Dear Kenice,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 - Tốt

Har May

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious room and close to train station. Good location.
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 14/03/2024
Dear Har May,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 - Xuất sắc

Siau Peng

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is collocated with the MOKO shopping mall, MTR (Monk Kok East) station & bus terminal. It makes it super convenient to travel to other places. Also the MOKO shopping mall is fairly big with quite a few good fashion retail shops as well as many cafes & restaurants. It is the best hotel, in terms of convenience, that I have stayed. Room is also spacious, clean and well layout. Will come back again if I am visiting HK again.
Lưu trú 4 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 11/03/2024
Dear Siau Peng,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

2/10 - Tồi

Lee Yick Tonny

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 12/03/2024
Dear Lee Yick Tonny Thanks for your comments on your recent stay at Royal Plaza Hotel. We are sorry with the disappointing experiences you had during your stay in Hong Kong. Thank you again for choosing our hotel and we all look forward to the opportunity to redeem ourselves and provide you with a much more enjoyable experience.Best regardsWilliam ChanGeneral Manager

4/10 - Kém

Dotan

Lưu trú 1 đêm vào Tháng 3, 2024
e-Business Executive trả lời vào 28/03/2024
Dear Dotan,Thanks for your comments on your recent stay at Royal Plaza Hotel. We are sorry with the disappointing experiences you had during your stay in Hong Kong. Please feel free to let me know if I can be of any assistance. Thank you again for choosing our hotel and we all look forward to the opportunity to redeem ourselves and provide you with a much more enjoyable experience.Best regardsWilliam ChanGeneral Manager