Worse experience at a hotel I've ever experienced anywhere in the world. No joke, no exaggeration. I arrived at 11pm, booked 3 nights a few hours before while I was at the airport in Bangkok. I arrived to a really old budget hotel with dirty floors, badly stained shower tiles, and bed bugs or dust mites in their bed. I broke out in rashes and couldn't sleep all night. I was upset and immediately booked the next two nights at a fancy new posh hostel nearby( Lub D hostel), go there instead, it was an awesome experience. The next morning, I attempted to get a refund at 7am, waited 30 min. and no one ever showed up to the front desk. I had to leave for a tour. Called back later to try to get a refund and the 1000 baht deposit I made. A refund was refused claiming they had no bed bugs. Fine, whatever I broke out and couldn't sleep there. They offered another room. If you broke out in rashes, would you accept another room? No thanks. I received my 1000 baht from the nephew of the owner, he took his vespa and brought it to me at my hostel. He was cute, bought me a bar of chocolate and can of sweet tea so I guess that mended the situation a bit. Not really. I attempted to get a refund from Expedia but they needed the hotel's approval which they denied. I should have at least been given two night's refund as I didn't stay there. IT WAS THAT BAD! If you're allergic to dust, dust mites or break out from bed bugs. Don't stay here, otherwise you're fine.