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Nhận xét về Pan Pacific Singapore

5 out of 5
Pan Pacific Singapore
7 Raffles Boulevard, Marina Square, Singapore

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 694/1001 nhận xét" "
Đánh giá 8 - Tốt. 192/1001 nhận xét" "
Đánh giá 6 - Được. 63/1001 nhận xét" "
Đánh giá 4 - Kém. 26/1001 nhận xét" "
Đánh giá 2 - Tồi. 26/1001 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Karen

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Highly responsive to feedback and worked hard to resolve issues with our room abd actively followed up to ensure all was well. The pacific lounge is well worth it if budget was not an issue.
Lưu trú 3 đêm vào Tháng 4, 2024

8/10 - Tốt

Margaret

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Restaurant ordering cumbersome particularly when special dietary needs required. Meals for 4 people not served altogether. One person finished their meal before others served. Took forever to be served one scoop of ice cream when ordered through QR CODE. Finally had to ask a human.
Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Valerie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were friendly and informative and the hotel was very luxurious but comfortable
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Lawrence

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel next to the Marina Bay. Would highly recommend
Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

MICHAEL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view from the room, overlooking Marina Bay was exceptional. So convenient to everything nearby.
Lưu trú 4 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Paul

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super clean. Helpful staff. Great location
Lưu trú 9 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

xinci

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Lưu trú 3 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 - Được

Ghalib

Lưu trú 3 đêm vào Tháng 4, 2024
Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Harminder

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed at the Pan Pacific for 4 nights with my mum and we both really enjoyed the hotel. The room was clean, spacious and had everything you need. My only gripe is that the mini-bar only has limited space to put your own items in there. Breakfast is fantastic and amongst the best I have had anywhere, lots of choice and most items are freshly made in front of you. Pool area is great, plenty of seating. The hotel is ideally located close to the Promenade metro station and is walking distance to the Raffles, Marina Bay Area and the Helix bridge, as well as a number of great shopping malls. The only minor negatives are that a pasta dish I had on my first day wasn’t the best and despite giving feedback was not offered an alternative or a reduction on the bill. They had also offered to leave a small welcome gesture in the room as it was mum’s birthday but suspect it was forgotten! All in all a great stay and would recommend to others.
Lưu trú 4 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 - Tốt

Annelyn

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Thamaru

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel. Very clean. Friendly staff. Can't recommend highly enough
Lưu trú 2 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 - Được

Ngan, Poway

Lưu trú 1 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Aritra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
NA
Lưu trú 1 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Judie

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was amazing Very polite and helpful
Lưu trú 7 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Maria Anelia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check in was very efficient and a very helpful Miss Receptionist. Thank you kindly for extending our check out time.🙏 We love the Table tennis 🏓 in this hotel but the net needs attention. The pool is huge! Staff are very friendly. Food service by the pool and room was great! Bed is very comfortable indeed, I'm not a fan of a small spaced toilet cubicle. Housekeeping team needs attention to details ( dust showing all corners as I open up the screen blind) Thank you for the extra tea bags and coffee pods! It certainly made our stay a homely one. I can recommend and will stay with you again in our next visit Power On Pan Pacific Singapore!
Lưu trú 1 đêm vào Tháng 4, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Yan, Bothell

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, great location and the breakfast is amazing!
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 - Tốt

Man King

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Rainer Wolfgang

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Ngiap Leng Karen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stay in Skyline suite and celebrated my 50th birthday with my family in the Pacific club lounge. I have awesome great time filled with great memories during my 2 nights stay. I will be back soon to celebrate my hubby birthday. This time I will choose to stay in Pacific club with the marina view Highly recommended staycation.
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent birthday stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Deborah L

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool is fantastic, as is the staff! Really enjoyed my time here. Safe, clean and a great view of Singapore from my room!
Lưu trú 3 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Thomas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient location, an easy stroll to connect with the MRT, and an accommodating staff!
Lưu trú 4 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of both City Hall and Promenade MRT stations, enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Roseline

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Big step up after staying at Shangri la in Sentosa. From the lobby to the rooms - experience was fantastic.
Lưu trú 3 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Xin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel with amazing views in an amazing location.
Lưu trú 1 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of both City Hall and Promenade MRT stations, enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Bruce

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Top class hotel
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Boris

Lưu trú 3 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

ERIKO

Lưu trú 2 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Jacques

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay. Central. Great staff.
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 12/04/2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 - Tốt

Felix

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Hayden

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, a little stale in terms of atmosphere but well located and clean and modern
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
So convenient to everything. Beautiful view of the Gardens by the Bay, Singapore Flyer, Marina Bay Sands, and harbour from the room. Concierge staff especially friendly and accommodating. Would highly recommend the Hotel for your stay in Singapore.
Lưu trú 3 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 - Tốt

MASATAKA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
サンズも部屋から見えるほど。非常に景色が良かった。また、周辺のモールにもホテル内から繋がっているので便利。
Lưu trú 4 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and the view from the room enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 - Được

HAOPENG

Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Anita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and clean property Close to all major attractions Friendly staff
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Brian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location for shopping and eating, proximity to MRT and easy access to tourist venues.
Lưu trú 4 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Maricar

Had an amazing stay! Room was great and staff was very friendly and helpful. Will definitely stay there again!
Lưu trú 5 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

yann

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Top
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Shogo

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
良かった
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Jeffrey

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel with great facilities
Lưu trú 3 đêm vào Tháng 3, 2024
Steffie trả lời vào 15/03/2024
Dear Jeffrey,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. We aim to provide a great experience for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon!Sincerely Yours,Pan Pacific Singapore

10/10 - Xuất sắc

Stephen, Adelaide

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful Staff
Lưu trú 3 đêm vào Tháng 2, 2024
Steffie trả lời vào 15/03/2024
Dear StephenThank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. We aim to provide a great experience for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon!Sincerely Yours,Pan Pacific Singapore

8/10 - Tốt

Thomas

Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 09/04/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Nancy, Rancho Santa Margarita

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved the Pan Pacific! We stayed 4 nights. The rooms have been beautifully updated, the location is very convenient to the train, and the pool are was pristine. We loved our morning breakfast buffet. If we come back to Singapore, we will stay here again.
Lưu trú 4 đêm vào Tháng 3, 2024
Steffie trả lời vào 15/03/2024
Dear Nancy,Thank you for your fantastic review! We're thrilled to hear that you loved your stay at Pan Pacific Singapore.It's wonderful to know that you enjoyed our beautifully updated rooms and found our location convenient, especially with easy access to the train. We're delighted that you also had a great time at our pristine pool area and enjoyed the morning breakfast buffet.We appreciate your kind words and are honored that you would choose to stay with us again if you return to Singapore. We can't wait to welcome you back for another memorable stay!

10/10 - Xuất sắc

Deborah

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is amazing, from when you get out of the car,all the way to your room. Room was large, very clean, no storage for clothes as we were staying for ten nights I couldn't unpack. Restaurant prices are very expensive, but the food we did have was lovely. Swimming pool was clean and well set out.
Lưu trú 10 đêm vào Tháng 3, 2024
Steffie trả lời vào 15/03/2024
Dear Deborah,Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience during your stay at our hotel.It's fantastic to know that you found our hotel impressive from the moment you arrived, and that your room was large, very clean, and comfortable. We apologize for any inconvenience caused by the lack of storage for your clothes during your extended stay. Your feedback is important to us, and we will take this into consideration for future improvements.We're glad to hear that you enjoyed the food in our restaurant, despite finding the prices to be expensive. We strive to provide high-quality dining options for our guests, and we appreciate your positive comments about the food quality.We're also pleased that you enjoyed the swimming pool and found it to be clean and well set out. We hope you had a relaxing time by the poolside.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

6/10 - Được

MOHAMMED, Riyadh

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 08/03/2024
Dear Guest,Thank you for sharing this review which allows us to continually improve our service standards and facilities. We are sorry to hear of your less than satisfactory experience. Please contact the hotel directly with more information, and we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Julianne, Chicago

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a lovely hotel in a great location!
Lưu trú 4 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 08/03/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Chee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 08/03/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

Roxanne

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice place to stay. Staff helpful.
Lưu trú 2 đêm vào Tháng 3, 2024
Pan Pacific Singapore Team trả lời vào 08/03/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 - Tốt

Lesley

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Brilliant hotel. Just one slight complaint about the bed clothes on all three nights which felt damp. Altered the air conditioning to no avail. This was our second visit within a month to this hotel. On our first visit we did not have this problem.
Lưu trú 3 đêm vào Tháng 2, 2024
Pan Pacific Singapore Team trả lời vào 08/03/2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 - Xuất sắc

YANYAN

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay.
Lưu trú 5 đêm vào Tháng 12, 2023
Steffie trả lời vào 01/03/2024
Dear YanYan,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to Pan Pacific Singapore in the future!Sincerely Yours,Steffie HonadiGuest Experience & Service Quality Manager