Displeased Happening during last night !!
What was supposed to be a wonderful family vacation turned into a nightmare for us on our last night at the hotel. Around 12 midnight – we had heard the electricity in the room switch off without a warning, which resulted in a complete loss of power - no light, no air-conditioning (in the heat of Singapore), no WiFi provided, telephone in the room were not working so we weren’t able to call down to reception to enquire immediately and also found that aside from the entrance ceiling light in the room were all completely switched off without a warning, even the 8th floor common areas/corridor and hotel three elevators had no sound and were not functioning. We thought that the hotel staff would inform us if it was anything more concerning. But of course, this meant a restless night as this situation continued until 3am.
More ridiculous was the managers' way to us, they insisted to say it's maintenance work and notified beforehand. They showed poor hospitality manner and lacked of profession !