8/10 - Tốt
Hannah
Đi theo nhóm
23/04/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
beautiful resort! staff were extremely kind and on top of things…but it to the point that it was almost over bearing. upon arrival we were given a tour of the full resort, walked all the way down the stairs to the spa and back up again, just to have a look at the spa front desk. we were then taken to our room and given a tour within the room. the toilet, shower, and towels were all pointed out to us which was…interesting. we were called at 9 am in the morning to see if we wanted our room cleaned. after walking out of our room door to the front entrance to leave for the day we were then asked 3 times by 3 separate staff if we wanted our room cleaned, was just a bit strange. were then asked multiple times by multiple staff when we were checking out and if we needed a driver. there’s an automatic perfume dispenser in the room that goes off every 5-7 minutes in the morning, also interesting. pool is great. felt immersed in the jungle. shuttle is nice and convenient although the trip is supposed to be around 15 minutes, one of our journeys back took almost an hour as we spent 30 mins going in a circle. could have just been our luck with traffic. overall would recommend but prepare for a bit of awkwardness with the staff.
Hannah
Lưu trú 2 đêm vào Tháng 4, 2024