Search Hotels Near Sad Girl with Rabbit Ears Mural, Berlin

"Room is nice, everything was clean and the kitchen sufficiently supplied, also great location, which is the primary reason we chose it. However if I had known there would be absolutely no staff on site, like ever, I would not have stayed here. I am not interested in soliciting a business that has forgone employing actual local humans in favor of AI. Whatever they are "saving" by doing this, they are losing via poor customer service. There was general confusion every afternoon in the "lobby" (hallway really) at check-in, as new guests tried to figure out what room they had and how to get in. During our stay, other guests did thoughtful things like run through the hallways at night, pounding on doors (!!!) and just generally being loud. The robot I reported this to said a reminder about noise restrictions would go out to guests, but this did not happen. Then the front door lock stopped working, so all sorts of street randos could just walk on in; the robots told me they were trying to locate a needed part to fix it, but again I saw no humans on site whatsoever so had no confidence anything was actually being done to make the hotel secure for guests. Last irritant - there was no indication there'd be housekeeping services, which is fine, but then someone came on unexpectedly and made the bed while we were out. If I had known someone was coming I'd have put up a DoNotDisturb sign ... if there was one. Overall a thumbs down! PLEASE EMPLOY ACTUAL PEOPLE to staff your hotel."

"Excellent staff. Very patient and accommodating. Service with a smile -thank you all."

"Great hotel. Friendly staff. Wonderful food. Ideal central location with Alexanderplatz station only minutes away, but the hotel is very dated, thin walls meant I could hear everything being said in the next room which didn’t help when they had a screaming child. The hotel also has a room cleaning request button (in the bathroom) that you must press before 11am to get the room serviced for the next day. I pressed the button twice during my stay and my room wasn’t serviced. "

"Great hotel, I would stay again!"

"Clean and practical. Really only negative feedback is that the hotel lacks character - totally monochrome and the doors are tricky to open - very difficult to grip when your hands are cold. There's a construction site next door, however no noise whatsoever and room was neat and I liked the kitchenette, handy to have plates, glasses, cups, kettle and a coffee machine. Everything you need!"

"Nice hotel in a perfect location if you are going to an event at the Uber Arena. Close to the S and U bahn so you can travel around Berlin easily and good dining options a few steps away "

"Great location for shops and local amenities, U & S bahn, Berlin wall and only 15 minutes from all the central sights. great breakfast too and would definitely stay again either on business or leisure."

"QUIET ROOM VERY CLEAN KIND STAFF AND GOOD AREA WITH ALL PUBLIC TRANSPORTATION THE WHOLE NIGHT "

"Efficient and tidy, all you need is provided"