Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 149/211 nhận xét" "
10 - Xuất sắc
149
Đánh giá 8 - Tốt. 46/211 nhận xét" "
8 - Tốt
46
Đánh giá 6 - Được. 11/211 nhận xét" "
6 - Được
11
Đánh giá 4 - Kém. 3/211 nhận xét" "
4 - Kém
3
Đánh giá 2 - Tồi. 2/211 nhận xét" "
2 - Tồi
2
9,4/10
Sạch sẽ
9,4/10
Nhân viên & dịch vụ
9,2/10
Tiện nghi, dịch vụ
9,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,0/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Van Hanh
04/05/2023
Van Hanh
Lưu trú 2 đêm vào Tháng 5, 2023
Guest Experience Manager trả lời vào 26/05/2023
Kính chào chị Hạnh,Thật vui khi biết được rằng chị đã có những trải nghiệm tuyệt vời cùng Peninsula Hotel Đà Nẵng. Sự hài lòng của chị là lời khẳng định tốt nhất cho những nỗ lực của toàn thể CBNV Peninsula. Chúng tôi vẫn trên con đường phát triển dịch vụ để ngày càng làm hài lòng khách hàng.Hy vọng rằng sẽ sớm có cơ hội gặp lại chị HạnhTrân trọng!Từ đội ngũ Peninsula Hotel 3
10/10 - Xuất sắc
Joseph
Đi cùng bạn đồng hành
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff with fabulous service. Immaculately clean. People couldn't be friendlier and the beach and ocean views were stunning@
Joseph
Lưu trú 5 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Vincent
10/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome stay,, love the everything!
Vincent
Lưu trú 2 đêm vào Tháng 5, 2024
8/10 - Tốt
Daiki
09/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Daiki
Lưu trú 4 đêm vào Tháng 5, 2024
8/10 - Tốt
Yuki
04/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 08/05/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 - Tốt
Nobuyuki, Edogawa
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nobuyuki
Lưu trú 3 đêm vào Tháng 4, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 08/05/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Ms. Joey Pham Marketing and Communication Manager trả lời vào 27/04/2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 - Xuất sắc
daikichi
22/04/2024
daikichi
Lưu trú 2 đêm vào Tháng 4, 2024
4/10 - Kém
Dr Puneet
Đi cùng bạn đồng hành
21/04/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was dirty, noisy, inconvenient and congested. Staff was not cooperative at all. We visited as a couple and are very disappointed.
Dr Puneet
Lưu trú 3 đêm vào Tháng 4, 2024
Ms. Joey Pham Marketing and Communication Manager trả lời vào 27/04/2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 - Xuất sắc
Tuan
Đi cùng bạn đồng hành
18/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was great! Would recommend this property.
Tuan
Lưu trú 4 đêm vào Tháng 4, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 22/04/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Yusuke
Đi theo nhóm
12/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
いいホテルでした
Yusuke
Lưu trú 4 đêm vào Tháng 4, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 22/04/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
junko
Đi cùng gia đình
11/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff and clean and spacious room.
It was comfortable stay for 9days !
junko
Lưu trú 9 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 22/04/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Shaffiq
07/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet. Good service
Shaffiq
Lưu trú 4 đêm vào Tháng 4, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 11/04/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 - Kém
Manuel Antonio
Đi cùng bạn đồng hành
05/04/2024
Didn’t meet expectations
Manuel Antonio
Lưu trú 2 đêm vào Tháng 4, 2024
Ms. Joey Pham Marketing and Communication Manager trả lời vào 08/04/2024
Dear Mr/Ms. Manuel Antonio,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your booking experience did not meet your expectations. The no-show charge is applied in line with our cancellation policy, and it was informed to you accordingly. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
10/10 - Xuất sắc
Jun
04/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Jun
Lưu trú 2 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 11/04/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Paul
Đi cùng bạn đồng hành
04/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Heerlijk hotel aan het strand van Da Nang. Rooftop pool en ontbijtruimte met mooi uitzicht.
Paul
Lưu trú 3 đêm vào Tháng 4, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 11/04/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Nadezda
Đi cùng gia đình
01/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very professional, friendly, polite and extremely helpful stuff. Breathtaking view. Delicious food. Highly recommend
Nadezda
Lưu trú 4 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 04/04/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
2/10 - Tồi
Vicky
Đi cùng gia đình
23/03/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ms. Joey Pham Marketing and Communication Manager trả lời vào 29/03/2024
Dear Valued Customer,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your stay did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
10/10 - Xuất sắc
??
18/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
??
Lưu trú 1 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 23/03/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Dennis
14/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dennis
Lưu trú 5 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 23/03/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
6/10 - Được
Gennie
Đi cùng gia đình
14/03/2024
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
No hot water.
Gennie
Lưu trú 2 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 23/03/2024
Dear Mr/Ms. Gennie,Thank you for sharing your feedback about your recent stay. We're truly sorry to hear about the challenges you faced. Your comments have been shared with our team, and we are actively taking steps to rectify the issues you mentioned. We appreciate your patience and understanding.Guest satisfaction is our top priority, and your review will catalyze positive change. We hope to have the opportunity to welcome you back in the future and offer you an improved experience.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Kasahara
11/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 14/03/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 - Tốt
Hiroki
11/03/2024
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Hiroki
Lưu trú 1 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 14/03/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 - Tốt
MAKI
10/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
朝食のビッフェは種類豊富で美味しかった。またプールも開放感があって良かった。
MAKI
Lưu trú 2 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 14/03/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Tanaka
09/03/2024
Tanaka
Lưu trú 2 đêm vào Tháng 3, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 04/04/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Yuji
Đi cùng gia đình
08/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 14/03/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Jocelyn S
Đi cùng gia đình
05/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall a great experience from the food to the staff. Excellent room and service!!!!
Would like to especially commend Quyen in the front desk for being so nice and helpful!
Jocelyn S
Lưu trú 6 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 08/03/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Takashi
Đi theo nhóm
29/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
施設良好、スタッフも親切
Takashi
Lưu trú 4 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 29/02/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 - Tốt
cyn
Đi cùng gia đình
23/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room smelled very bad after clean up, possibly because of the dirty mop.
cyn
Lưu trú 3 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 28/02/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the cleaning did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 - Tốt
Aashna
16/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a great hotel with beautiful views. Staff is great. However, my only complaint is the bedding - seems a little cheap. You can hear the springs creaking in the mattress and it's not soft either. The blanket and sheets seem low quality.
Aashna
Lưu trú 4 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 19/02/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the bedding did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
ShihYi
Đi cùng gia đình
16/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
ShihYi
Lưu trú 4 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 19/02/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Ailada
14/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ailada
Lưu trú 2 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 15/02/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
UKJIN
13/02/2024
UKJIN
Lưu trú 3 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 15/02/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 - Tốt
Shih Chieh
Đi cùng gia đình
12/02/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
設備很棒,櫃台服務都很好,但清潔有待加強
Shih Chieh
Lưu trú 4 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 15/02/2024
Dear Valued Customer,Thank you for taking the time to share your feedback following your recent stay at our hotel. We sincerely appreciate your kind words and are thrilled to hear that you enjoyed your overall experience with us.However, we regret to learn that the cleanliness of our facilities did not meet your expectations. Please accept our apologies for any inconvenience this may have caused. Rest assured, we take your feedback seriously and are committed to addressing the issues you've raised. Our team will be working diligently to make the necessary improvements to ensure a better experience for all our guests.Your valuable feedback helps us identify areas for improvement, and we are grateful for your insights. We hope to have the opportunity to welcome you back in the future and demonstrate the exceptional service we strive to provide.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Mike
11/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Skønt sted.
Mike
Lưu trú 3 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 15/02/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Carol-Anne
09/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Relaxing stay
Staff were fantastic at this hotel. We had a lovely time here. Our only suggestion would be to include a hand rail for entering into the shallow end of the lovely pool for safety.
Carol-Anne
Lưu trú 5 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 15/02/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 - Tốt
Farhad
Đi theo nhóm
08/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The room was very nice and clean. Afternoon tea 👍 easy to get transportation. I don’t know about the other floor, but the 23,25 floor definitely need air freshener! We can’t wait to get into the elevator.
Farhad
Lưu trú 2 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 15/02/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us. We are delighted that you enjoyed your time here and we regret that have something did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Noriko
06/02/2024
Noriko
Lưu trú 3 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 15/02/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Yamaya
Đi cùng gia đình và trẻ nhỏ
05/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Yamaya
Lưu trú 4 đêm vào Tháng 2, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 07/02/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Lucia C
04/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lucia C
Lưu trú 7 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 07/02/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
CHING INN
02/02/2024
CHING INN
Lưu trú 4 đêm vào Tháng 12, 2023
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 07/02/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
JAY
31/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
JAY
Lưu trú 5 đêm vào Tháng 12, 2023
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 01/02/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Yves
31/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Personnel charmant et intentionnée hôtel très propre literie de bonne qualité rien à redire
Yves
Lưu trú 8 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 01/02/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Sam
30/01/2024
Sam
Lưu trú 4 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 01/02/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Dustin
Đi cùng gia đình
27/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything Good ❤️
Dustin
Lưu trú 3 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 29/01/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Juan Carlos
27/01/2024
Juan Carlos
Lưu trú 3 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 29/01/2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Thi
24/01/2024
Thi
Lưu trú 5 đêm vào Tháng 12, 2023
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 26/01/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
MICHAEL
Đi cùng bạn đồng hành
24/01/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and attentive staff.
Location was great
MICHAEL
Lưu trú 5 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 25/01/2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
Chui Fun Selina
Đi cùng gia đình
24/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Luxurious and clean new hotel with amazing view of the sea and 360 view from rooftop pool.
Chui Fun Selina
Lưu trú 1 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 24/01/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 - Xuất sắc
mark, Albuquerque
Đi cùng bạn đồng hành
22/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved the hotel. Breakfast was great. Jake, the bartender at the rooftop bar deserves lavish praise. Super customer service, attentive, great fun to chat with. He's great! Thanks Peninsula Hotel team, and Jake!
mark
Lưu trú 5 đêm vào Tháng 1, 2024
Ms. Joey Pham- Marketing and Communication Manager trả lời vào 24/01/2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang