Dear Mr. Guido, Thank you for choosing GRAND HÔTEL du LAC Hanoi and we are very delighted to know you enjoy your stay with us. At the hotel, we strive to maintain a high standard and always try to exceed your expectations.Best regards,

Dear Ms. Mei, Warm greetings from GRAND HÔTEL du LAC Hanoi!We very much appreciate your stay with our hotel and kindly taking the time to share your wonderful feedback. It is our pleasure to be a part of your good trip. We are looking forward to welcoming you back.Sincerely,

Dear Mr. Thanh Hoang Truong, Thank you for taking the time to leave us a review. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming your back.Sincerely,

Dear Mr. Thomas Shaw,We very much appreciate your comments regarding your stay at GRAND HÔTEL du LAC. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

Dear Ms. Connie Lieu, Thank you for taking the time to leave us a five! We’re thrilled that you had a positive experience with us.If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!Sincerely,

Dear Mr. Michel Floreani,Thank you for your gracious words! We’re delighted to hear you enjoyed Jack and Frankie service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!Warm regards,

Dear Mr. Enrico Bedulli, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Your recommendation means the world to us, and we look forward to the opportunity to serve you, or any friends and family you might refer to, in the future.Warm regards,

Dear Mr. Shigeki Miyake, Thank you for taking the time to leave us a ten! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!Sincerely,

Dear Mr. Graham Hall, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Your recommendation means the world to us, and we look forward to the opportunity to serve you, or any friends and family you might refer to, in the future.Best regards,

Dear Ms. Filomena Saltao, Wow! Thank you so much for your incredibly kind words! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.Once again, thank you for your support!Warmest regards,

Dear Mr. Takahiro Kojima, Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was satisfactory and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to GRAND HÔTEL du LAC Hanoi soon.

Dear Mr. Peter Ditrich, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Valued Customer,Greetings from GRAND HÔTEL du LAC Hanoi!We really appreciate for taking your precious time to share your experience with us.We are also grateful to hear that you have had a splendid stay and been keen on every moment at our hotel regarding the good location in the heart of the city.Once again, thank you so much for your kind words and we will share your thoughtful review with our hotel team to keep up the amazing work.We do look forward to welcoming you back for your next trip in Hanoi with a more memorable stay.Yours sincerely,

Dear Mr. Naimish Patel, We would not be able to grow and develop without feedback like yours, Mr. Patel. We are thrilled you had a great experience with us and hope to see you again soon.Best regards,

Dear Mr. Eiji Murakami, Thank you for your sharing your experiences with us, At GRAND HÔTEL du LAC we try to make all customer satisfy. Your feedback is value to our team having more motivation to improve hotel services to meet all guest demand in the single details.Best regards,

Dear Mr.Soichiro Masuoka ,We very much appreciate your comments regarding your stay at GRAND HÔTEL du LAC. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

Dear Mr. Paul, Thank you for your sharing your experiences with us, At GRAND HÔTEL du LAC we try to make all customer satisfy. Your feedback is value to our team having more motivation to improve hotel services to meet all guest demand in the single details.Best regards,

Dear Mr. David,Thank you so much for staying with us. Your highest score is value to our team having more motivation to improve hotel services to meet all guest demand in the single details. Best regards,

Dear Mr. Shlomi Shlomo Tsafrir, We very much appreciate your comments regarding your stay at GRAND HÔTEL du LAC. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

Dear Mr. Patrick Nguyen, Thank you for choosing GRAND HÔTEL du LAC Hanoi and we are very delighted to know you enjoy your staying with us. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Derek Chan, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Toshihiro Kanaoka, Thank you for your sharing your experiences with us, At GRAND HÔTEL du LAC we try to make all customer satisfy. Your highest score is value to our team having more motivation to improve hotel services to meet all guest demand in the single details.Best regards,

Dear Mr Yuji Yamauchi,Greetings from GRAND HÔTEL du LAC Hanoi!Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi.Thanks again for saving your time sharing your experience at our hotel.Warm regards,

Dear Ms. Britta, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Junichi, Thank you very much for your feedback. We are delighted that you enjoyed your time at our Ozone Sky bar and La maison spa. We will send your comments to our managers for future improvements. We hope to have the chance to welcome you back at our hotel to show you how we are getting better after your feedback. Sincerely,

Dear Ms Naoko,Thank you for taking the time to tell us about your experience at Grand Du LAC Hotel & Spa.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Grand Du LAC, and if we can be of assistance to you, please do not hesitate to let us know.Sincerely,Jack DuongGeneral Manager

Dear Ms. Danielle, Thank you for choosing GRAND HÔTEL du LAC Hanoi and we are very delighted to know you enjoy your staying with us. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Ms. Shivani, Thank you for choosing GRAND HÔTEL du LAC Hanoi and we are very delighted to know you enjoy your staying with us. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr.Benjamin, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel.Best regards,

Dear Mr/Mrs. Shivani, Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to GRAND HÔTEL du LAC soon.

Dear Mr.Russell Tong, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Mark Dominik Wensauer, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Tetsutsugu Odahara, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Ms. Amanda Hoang, Thank you for choosing GRAND HÔTEL du LAC Hanoi and we are very delighted to know you enjoy your staying with us. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Gary Hitch, Warm greetings from GRAND HÔTEL du LAC! We very much appreciate your stay with our hotel and kindly taking the time to share your wonderful feedback. It is our pleasure to be a part of your good trip. We are looking forward to welcoming your back. Sincerely,

Dear Mr. Peggy Liao, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best reagrds,

Dear Mrs. Takayuki Mori, Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Hanoi hotel soon.Best regards,

Dear Mr. Jun Hwi Cho, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Jun Hwi Cho, We very much appreciate your comments regarding your stay at GRAND HÔTEL du LAC. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

Dear Ms. Emma Jardine, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr. Toshiki Shibata, Thank you for your sharing your experiences with us, At GRAND HÔTEL du LAC we try to make all customer satisfy. Your feedback is value to our team having more motivation to improve hotel services to meet all guest demand in the single details.Best regards,

Dear Mr. Yu Chang Kim, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel.Best regards,

Dear Ms. Maria, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Ms. Christine,Warm greetings from GRAND HÔTEL du LAC! We very much appreciate your stay with us, and kindly taking the time to share your wonderful feedback. It is our pleasure to be a part of your good trip. We are looking forward to welcoming you back. Sincerely,

Dear Mr/Mrs. Chun Tzen, We very much appreciate your comments regarding your stay at GRAND HÔTEL du LAC. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

Dear Mr. Eric,Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Hanoi hotel soon.Best regards,

Dear Ms. Michelle,Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,

Dear Mr/Mrs. Anonymous, Thank you very much for choosing GRAND HÔTEL du LAC for your recent stay. We are delighted to know that you enjoyed our services and highly appreciate your review. We regret that we did not achieve 100% of your satisfaction. However, we'll certainly look into improving our services in order to serve you better on your next visit.Best regards,