Great things are: The front desk staff is very nice and speak English. The front desk arranged a taxi and shuttle when we needed it. Our deluxe suite 2 bedroom was very quiet, equipped with kitchen and washer/dryer. The TV was pretty good and surprisingly the Netflix worked. The housekeeper cleaned the room daily. 4 free bottles of water daily. The hotel is very close to Chungmuro subway station so one can travel from there. Close by, there is a GS25 and Emart. Walking distance to the Namsan cable car and Myungdong district. Seoul station and Lotte Mart are not far by subway.
Minor quibbles: the washer/dryer took 5 hours to wash/dry the clothes. Due to use of air conditioner and washer/dryer, the circuit breaker would go off, and then the front desk staff showed us how to switch it back on, and we had to flip the switch several times. But it always switched back on. There is no restaurant or buffet in this hotel, which is not what their website says. But this wasn’t a big deal for us.