Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 480/937 nhận xét" "
10 - Xuất sắc
480
Đánh giá 8 - Tốt. 290/937 nhận xét" "
8 - Tốt
290
Đánh giá 6 - Được. 88/937 nhận xét" "
6 - Được
88
Đánh giá 4 - Kém. 48/937 nhận xét" "
4 - Kém
48
Đánh giá 2 - Tồi. 31/937 nhận xét" "
2 - Tồi
31
9,0/10
Sạch sẽ
8,6/10
Nhân viên & dịch vụ
8,6/10
Tiện nghi, dịch vụ
8,6/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,8/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Chetan
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, rooms.
Chetan
Lưu trú 1 đêm vào Tháng 4, 2024
10/10 - Xuất sắc
Mari
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed staying at your hotel and it is very near to Taj Mahal
Mari
Lưu trú 1 đêm vào Tháng 4, 2024
Rajesh Chakraborty trả lời vào 02/05/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Ricky Stephano, Rijswijk
Đi theo nhóm
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very kind emplyees.
Ricky Stephano
Lưu trú 1 đêm vào Tháng 4, 2024
Rajesh Chakraborty trả lời vào 29/04/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Chandan, Bellerose
Đi cùng gia đình và trẻ nhỏ
26/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we checked into this Taj hotel we did not receive a clean room. I expressed this to the staff at breakfast and they went above and beyond to the point that they gave me an upgraded different room. I was appreciative of this gesture and it made us feel very welcome. Breakfast at this hotel is excellent - it is a must to include in your booking. Thank you Yogesh and Mayank for turning our experience around.
Chandan
Lưu trú 2 đêm vào Tháng 2, 2024
Rajesh Chakraborty trả lời vào 26/04/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Deepak
14/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Deepak
Lưu trú 1 đêm vào Tháng 4, 2024
Rajesh Chakraborty trả lời vào 15/04/2024
Dear Deepak, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Navin
28/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wish I could have stayed longer. Property is very nice.
Navin
Lưu trú 1 đêm vào Tháng 3, 2024
Tamal Chatterjee trả lời vào 31/03/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Sady
Đi theo nhóm
24/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Definitely recommend this hotel , about a good 10 min walk to the taj and very well worth it. Great pool as well .
Sady
Lưu trú 1 đêm vào Tháng 3, 2024
Rajesh Chakraborty trả lời vào 25/03/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
6/10 - Được
Jaswant
19/03/2024
Thích: Sạch sẽ
The fact that i wasnt alowd to take my Bose speaker into my room to listen to my music. I would not book this hotel again. They should have that on there website that you are not allowed to bring the speaker to the room. also thay want you to pay for room service everytime you ordered anything cannot charge it to the room.
Jaswant
Lưu trú 1 đêm vào Tháng 3, 2024
Rajesh Chakraborty trả lời vào 21/03/2024
Dear Mr. Singh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely regret the inconvenience due to the refusal of room posting request of incidentals. We shall improve on this to ensure no future lapses. I wish to inform you that speakers are not allowed in the rooms as per the Hotel Policy. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,
10/10 - Xuất sắc
michelle
16/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
michelle
Lưu trú 2 đêm vào Tháng 3, 2024
Rajesh Chakraborty trả lời vào 23/03/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Alberto
Đi cùng gia đình, Đi cùng bạn đồng hành
07/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had the most amazing time, the property is beautiful and staff are warm and welcoming. The food was awesome and the room was really nice and clean. Will come back.
Alberto
Lưu trú 1 đêm vào Tháng 3, 2024
Rajesh Chakraborty trả lời vào 08/03/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,
10/10 - Xuất sắc
OFELIA, STATEN ISLAND
Đi cùng gia đình
25/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent place to stay 5 mind or less to see Taj Mahal but the neighborhood isn't that great
OFELIA
Lưu trú 1 đêm vào Tháng 2, 2024
Rajesh Chakraborty trả lời vào 25/02/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Joseph
24/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Joseph
Lưu trú 1 đêm vào Tháng 2, 2024
Rajesh Chakraborty trả lời vào 28/02/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
6/10 - Được
Suresh
Đi cùng bạn đồng hành
21/02/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Ground floor ambience is spacious and welcoming. They surprised us with white chocolate version of Taj Mahal replica. Gym is spacious and nice. Several restaurant options.
On the cons side, floor hallway carpets were dirty and need professional cleaning. Room carpet area was dirty and needs cleaning as well. Shower drain was clogged.
Overall, the Taj at Agra came across as a 3-star for its cleanliness and dated bathrooms.
Suresh
Lưu trú 1 đêm vào Tháng 2, 2024
Rajesh Chakraborty trả lời vào 24/02/2024
Dear M, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Narinder
Đi theo nhóm, Đi cùng gia đình
13/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Proximity to Taj Mahal,very safe , clean and quality restaurant
Narinder
Lưu trú 1 đêm vào Tháng 2, 2024
Rajesh Chakraborty trả lời vào 14/02/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,Rajesh Chakraborty General Manager
6/10 - Được
Jane
Đi theo nhóm, Đi cùng gia đình
11/02/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Took one hour to check in. Carpet inside the room is stained . Towels are wear and tear
Jane
Lưu trú 1 đêm vào Tháng 2, 2024
Rajesh Chakraborty trả lời vào 14/02/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
8/10 - Tốt
??
11/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
깨끗하고 친절한 직원들. 조식은 종류가 많지 않고 비추
??
Lưu trú 1 đêm vào Tháng 2, 2024
Rajesh Chakraborty trả lời vào 11/02/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
8/10 - Tốt
Franchine
Đi cùng gia đình
02/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall, a nice facility. Unfortunately the area around is not spectacular. If I ever find myself in the location again, I would not mind staying at the Taj Hotel & Convention Centre
Franchine
Lưu trú 2 đêm vào Tháng 1, 2024
Rajesh Chakraborty trả lời vào 03/02/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Vikrant
01/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vikrant
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 02/02/2024
Dear Vikrant, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
6/10 - Được
Julie
Đi cùng gia đình
31/01/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
This property should not be rated five star….3 /4 at best. We checked out early due to this.
Julie
Lưu trú 3 đêm vào Tháng 1, 2024
Rajesh Chakraborty trả lời vào 02/02/2024
Dear Ms. Zaveral,Thank you for taking the time out to share your valuable feedback in regards to your recent stay at Taj Hotel & Convention Centre, Agra. We believe that great relationships with our guests are based on the objective feedback that we receive, and our constant effort to meet and exceed their expectations based on the same. Please accept our sincere apologies for the not so good experience you had during your recent stay. Let me assure you that we will strengthen our processes to overcome these gaps.May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards
10/10 - Xuất sắc
andrepierre
Đi cùng gia đình
25/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
andrepierre
Lưu trú 3 đêm vào Tháng 1, 2024
Rajesh Chakraborty trả lời vào 28/01/2024
Dear Guest,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Sam
25/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent in every area. Highly recommend this hotel to any one who is trying to visit Agra and see Taj Mahal.
Sam
Lưu trú 1 đêm vào Tháng 1, 2024
Rajesh Chakraborty trả lời vào 28/01/2024
Dear Sam,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Frederic
Đi cùng gia đình
24/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Frederic
Lưu trú 3 đêm vào Tháng 1, 2024
Rajesh Chakraborty trả lời vào 24/01/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
2/10 - Tồi
zafir
24/01/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Terrible
zafir
Lưu trú 2 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 24/01/2024
Dear Mr. Uddin, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be worked upon from both product and people aspect to ensure seamless experience in future. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,
10/10 - Xuất sắc
Katharine Lear
Đi theo nhóm, Đi cùng gia đình
10/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel with a very friendly, talented and professional staff. The rooms were extremely comfortable and the food and variety of dining areas were excellent! Simply the best!
Katharine Lear
Rajesh Chakraborty trả lời vào 11/01/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Manalisha
Đi cùng gia đình và trẻ nhỏ
04/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beds could be improved. Bathroom is very small
Manalisha
Lưu trú 2 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 09/01/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
6/10 - Được
Somasundaram
03/01/2024
Somasundaram
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 09/01/2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
6/10 - Được
Sunaina
Đi cùng gia đình
28/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The staff was extremely courteous and helpful. The main lobby was clean and exquisite. Check in took about 45 minutes. Our room smelled musty and after waking up in the morning, we found our bedding, hair and clothes to be moist. There was water (condensation) dripping from the inside of the windows and room’s walls. There was clearly an issue with the air system in the room.
Sunaina
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 29/12/2023
Dear Sunaina, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Roy
28/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great
Roy
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 30/12/2023
Dear Mr. Roy, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Shubham
Đi cùng gia đình
26/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shubham
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 29/12/2023
Dear Shubham, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Kalpesh
Đi cùng gia đình
26/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent place to stay. Breakfast was included and it was very good. Very good staff and service.
Kalpesh
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 29/12/2023
Dear Kalpesh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Sanjib, Rochester
Đi cùng gia đình và trẻ nhỏ
23/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Infinity pool at the top, programs by Subroto, morning buffet breakfast, lounge area and overall behavior and friendliness of all the employees were brilliant!
didnt like- playroom area, few stuffs were outdated and while we were checking in we had to wait for over 15mins before someone entertained us.
Sanjib
Lưu trú 3 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 24/12/2023
Dear Mr. Sanjib, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Payal
Đi cùng gia đình và trẻ nhỏ
22/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed for just 1 night but the hospitality was great! We were upgraded to a suite with lounge access which we loved. Everyone was very helpful. The decor and up keep of the place were impressive
Payal
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 24/12/2023
Dear Ms. Payal, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Sharmila
Đi cùng gia đình
21/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sharmila
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 22/12/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
8/10 - Tốt
Anita
Đi cùng bạn đồng hành
20/12/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good value for the money. Did not like how some staff (housekeeping, restaurant) urged us repeatedly to provide reviews of their service on travel site. We understand it’s important but it appeared quite aggressive. The housekeeping manager on our floor kept wanting to put additional toiletries that were neither wanted or needed while we were obviously busy with phone calls to family and recovering from the day’s activities.
Anita
Lưu trú 2 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 21/12/2023
Dear Ms. Pullani, Greetings from Taj Hotel & Convention Centre, Agra! Thank You for writing to us. We are deeply concerned to read your feedback. We at Taj epitomize and prioritize guest privacy and feedback and its very unfortunate that an unusual experience of this sort has been encountered. Please accept our sincere apologies in this regard. We will incorporate trainings with immediate effect to ensure seamless experiences in future. May I request you to consider the recent experience as an aberration and not true reflection of our services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.With best wishes and regards,
8/10 - Tốt
Christopher
Đi cùng bạn đồng hành
19/12/2023
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall the stay was nice, but I wouldnt spend too many nights here. If your planning to see the Taj Mahal and surrounding tourist attractions I would see those and try to leave after one or two nights.
Christopher
Lưu trú 3 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 19/12/2023
Dear Mr. Christopher, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Shivraj
16/12/2023
Shivraj
Lưu trú 1 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 19/12/2023
Dear Mr. Shivraj, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
ALOK
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
14/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ALOK
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 19/12/2023
Dear Mr. Alok, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
2/10 - Tồi
Sukhjeevan
08/12/2023
Sukhjeevan
Lưu trú 1 đêm vào Tháng 12, 2023
Rajesh Chakraborty trả lời vào 14/12/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,
6/10 - Được
Nisha
29/11/2023
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Nisha
Lưu trú 1 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 19/12/2023
Dear Ms. Nisha, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
David
Đi cùng bạn đồng hành
20/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice and comfortable international hotel, walking distance from the Taj Mahal. I would give the restaurants 4 stars, but the hotel itself is 5 star.
David
Lưu trú 2 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 14/12/2023
Dear Mr. David, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
2/10 - Tồi
Ankit
Đi cùng gia đình
20/11/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Ankit
Lưu trú 1 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 14/12/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,
6/10 - Được
Caroline
18/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
More of a 4 * conference venue than 5 star hotel
If I was rating as a 4 star I’d give 4 out of 5 - breakfast was poor, little choice for those who don’t want spicy food for breakfast and nigh on impossible to get a pot of breakfasr tea, you need to find a suited manager to actually achieve this as no self vends apart from one dispenser of chai. The Infiniti bar/restaurant was good and best part about the hotel albeit pool itself freezing. Check in was efficient enough but more suited to delegates at a mass convention, which is the general ambience of hotel rather than a tourist 5 star. No problems with staff however
Caroline
Lưu trú 2 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 19/11/2023
Dear Ms. Knighton, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted with respect to Food & Service will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Padmanabhan
16/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Padmanabhan
Lưu trú 1 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 19/11/2023
Dear Mr. Padmanabhan, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Jordan
Đi theo nhóm
15/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service was out of this world. Would recommend any traveler to stay here
Jordan
Lưu trú 1 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 16/11/2023
Dear Mr. Jordan, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
12/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great way to end a trip
We enjoyed very much to end our trip in Agra at this hotel and even decided to stay an extra night.
The rooftop pool with a beautiful view over Taj Mahal.
The room and reception service was very attentive and efficient.
The comfy beds in the Taj view room and always hot water.
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 16/11/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Debalina
08/11/2023
Debalina
Lưu trú 1 đêm vào Tháng 11, 2023
Rajesh Chakraborty trả lời vào 14/12/2023
Dear Ms. Debalina, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Paridha
Đi cùng gia đình và trẻ nhỏ
08/11/2023
Thích: Tiện nghi, dịch vụ
Amazing service and very courteous staff. Don’t miss the Noor-e-taj show by Subrata.
Paridha
Lưu trú 1 đêm vào Tháng 11, 2023
Rahul Joshi trả lời vào 09/11/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Marla
30/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very comfy. Walking distance to Taj Mahal. And gorgeous infinity pool.
Marla
Lưu trú 2 đêm vào Tháng 10, 2023
Rahul Joshi trả lời vào 08/11/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
Khách đã xác thực
30/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 10, 2023
Rahul Joshi trả lời vào 08/11/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,
10/10 - Xuất sắc
German
27/10/2023
German
Lưu trú 2 đêm vào Tháng 10, 2023
Rajesh Chakraborty trả lời vào 16/11/2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,