Tiêu chuẩn vệ sinh

Nhận xét về Emporium Suites by Chatrium

5 out of 5
Emporium Suites by Chatrium
622 Sukhumvit Soi 24, Bangkok, Bangkok

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 473/1001 nhận xét" "
Đánh giá 8 - Tốt. 381/1001 nhận xét" "
Đánh giá 6 - Được. 105/1001 nhận xét" "
Đánh giá 4 - Kém. 32/1001 nhận xét" "
Đánh giá 2 - Tồi. 10/1001 nhận xét" "

8,6/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

YUKIYO

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
毎回、2週間位滞在してますが、 スタッフが、とにかく親切で、 アットホームな接客で、大満足です♡ プロンポン駅直結で、 アクセスは抜群!! ロケーションも最高です♪ プール、ジムも、空いてて◎ 今回は、掃除後、アメニティがちょいちょい補充がなかったのが、 残念でしたが、、 そこは、 タイ人あるある◎でw エレベーターが、3つあるのが 有難いです。 エレベーターで、色々なお客様と 一緒になって、話かけたりしますが、 客層が非常に良い◎ 上品なお客様が多いと思います。 バンコクで、1番大好き♡な Hotelで、オススメ‼︎ です
Lưu trú 14 đêm vào Tháng 4, 2024

8/10 - Tốt

Shaheen

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My stay was excellent and I would recommend the hotel to anyone wanting approximately from everything. One downside is breakfast ends at 10:30 which is normal. I got there at 10:10-10:15 and one of the staff did not like it and mentioned that it is now 10:30 which was not and even if, I already came before.
Chatchawan Napawan trả lời vào 23/04/2024
Dear Shaheen,Greetings from Emporium Suites by Chatrium.Thank you for taking the time to share your stay experience on this platform. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Emporium Suites by Chatrium.I would like to thank you for mentioning all the positive aspects of your stay with us but must also offer my sincere apologies for the point you raised as our sole intention is to offer our guests as satisfying a stay as possible during their time with us.Please rest assured that I will personally address your comment with our Department Heads in order to take the necessary actions for immediate improvements.We certainly wish to welcome you back for another Emporium Suites by Chatrium experience.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

DELIA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Only one I did not give you good score. Terrible room dining food. I ordered Japanese breakfast. Always not available. Should be improved dining quality.
Lưu trú 5 đêm vào Tháng 3, 2024
Chatchawan Napawan trả lời vào 04/04/2024
Dear DELIA,Sawasdee Krup and Greetings from Emporium Suites by Chatrium.Thank you for sparing your precious time to share your feedback of your stay experience on this platform.We regret learning of your disappointment regarding the shortfalls you have experienced during your stay, please allow me to extend our most sincere apologies for the unpleasant experience caused. We take your feedback seriously and will review the in room dining experience with the respective culinary team including our Executive Chef and focus our efforts to find ways to make improvements. Thank you for sharing your valuable feedback as it has given us an opportunity to identify and refine our services to ensure we perfect ourselves and continue to delight guests at every moment of their stay.We remain disappointed in our failure to meet your expectations and sincerely hope you reach out to us on your next visit, to give us the opportunity to restore your confidence.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Yuko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Chatchawan Napawan trả lời vào 15/03/2024
Dear Yuko ,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Takeo

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I made a reservation for dinner during my stay, and they were very accommodating.
Lưu trú 7 đêm vào Tháng 2, 2024
Chatchawan Napawan trả lời vào 06/03/2024
Dear Takeo,Greetings from Emporium Suites by Chatrium.May I start by thanking you for taking the time to share a review of your recent stay at our hotel. Your valuable feedback is highly appreciated. I am thrilled to read that you have such a high impression of our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

MASAKI

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Nice
Lưu trú 4 đêm vào Tháng 2, 2024
Chatchawan Napawan trả lời vào 27/02/2024
Dear MASAKI,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

Tadashi

Lưu trú 5 đêm vào Tháng 2, 2024
Chatchawan Napawan trả lời vào 22/03/2024
Dear Tadashi,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Taro

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋が広く快適
Lưu trú 1 đêm vào Tháng 2, 2024
Chatchawan Napawan trả lời vào 27/02/2024
Dear Taro,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Taro

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋が広く、とても快適に過ごせました。
Lưu trú 3 đêm vào Tháng 2, 2024
Chatchawan Napawan trả lời vào 21/02/2024
Dear Taro,Greetings from Emporium Suites by Chatrium.It is always a great pleasure to read through positive reviews such as yours and to receive such high praise from you regarding your recent stay at Emporium Suites by Chatrium. We are very happy to read that you enjoyed your time with us.We would be delighted to have the opportunity of welcoming you back soon.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

Michiya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Chatchawan Napawan trả lời vào 05/02/2024
Dear Michiya,Greetings from Emporium Suites by Chatrium.Thank you very much for taking your time to share your high score review with us. We truly appreciate your kind review and are delighted to read that you had a wonderful time at our hotel.We look forward to welcoming you back again in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

William, Honolulu

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The washing machine washer dryer would not work. They had to replace it with another one that also didn’t work properly. You called it a washer dryer, but we had to dry her clothes in the lanai. One of the lights is burned out in the dining room. The cold water faucet in the bathroom would not work so that had to be replaced. I expected a lot better from Emporium. However, you were quick to address all of his problems and I appreciate that in your room please are very first rate.
Lưu trú 5 đêm vào Tháng 1, 2024
Chatchawan Napawan trả lời vào 05/02/2024
Dear William,Greetings from Emporium Suites by Chatrium.Thank you for taking your time to share your stay experience on this platform. I sincerely appreciate your feedback and would like to first apologize for the unfortunate incidents that you encountered during your stay.It is very disturbing for me to learn of your comments concerning of the facilities in our room. We have taken immediate action to check and rectify the problems which have also been raised for discussion with all department heads concerned to prevent the re-occurrence of such incidents. The Housekeeping team haven been reminded to ensure all guest room are very carefully checked by the floor supervisor prior to check in and to ensure all details are not overlook throughout the stay.Once again, thank you for bringing this to our attention. We look forward to welcoming you back in the not too distant future.Yours sincerely,Chatchawan NapawanGeneral Manager

4/10 - Kém

Jeffrey

Lưu trú 2 đêm vào Tháng 1, 2024
Chatchawan Napawan trả lời vào 01/02/2024
Dear Jeffrey,Greetings from Emporium Suites by Chatrium.May I begin by thanking your for taking the time and share your review on this platform. It is only through feedback that we can maintain our exacting standards and current position among Bangkok’s hotels on this platform.Unfortunately, your review is a bit difficult to interpret as to whether you enjoyed your stay or not and if there might have been any other aspects which led you to award us an 'below average score'. Maybe if you could kindly find the time to contact the hotel with some further feedback that would be very helpful for me to tackle any issues that might have occurred during your stay with us.I would like to end by saying that it was our pleasure to be of service to you during your Bangkok trip and we hope you choose to stay with us again on your next visit to Bangkok. Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Noboru, Hachioji

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ホテルとしては最高ですが食器が何もなかった。 有ったのは大きなタンブラーが2つだけ。 簡易キッチンは何も使いようが無かった。 但し、ほかの部屋はどうなっているのか分かりません。
Lưu trú 5 đêm vào Tháng 1, 2024
Chatchawan Napawan trả lời vào 30/01/2024
Dear Noboru,Greetings from Emporium Suites by Chatrium.Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Emporium Suites by Chatrium. It is with great pleasure that I read that we were able to provide you with a pleasant experience.I have also noted your constructive feedback regarding the kitchen utensils provided, please be informed that we only set up in the room/ Suites for our long staying guest. However, for daily stay, guest can request through our Housekeeping office. At the same time, we have updated on your personal profile for the set up to your room prior to your arrival on your future visits.We all at Emporium Suites by Chatrium are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome. Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Daniel, Houston

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent in every way as usual. Most especially the staff…
Lưu trú 1 đêm vào Tháng 1, 2024
Chatchawan Napawan trả lời vào 22/01/2024
Dear Daniel,Greetings from Emporium Suites by Chatrium.We would like to thank you for sharing your feedback about your recent stay at Emporium Suites by Chatrium on this platform. Your positive comments are well noted and we are thrilled to learn that our facilities and services met your expectations.We look forward to welcoming you back again with us, and offers, and our associates will be more than happy to serve you.Yours sincerely,Chatchawan NapawanGeneral Manager

8/10 - Tốt

Daiki

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good ・Location is so good. Easy to access to station and shopping malls and restaurants. ・Staffs are kind. Not Good ・Equipments are old because hotel was constructed in a few decades ago. But maintained well. Not so bad.
Lưu trú 1 đêm vào Tháng 1, 2024
Chatchawan Napawan trả lời vào 22/01/2024
Dear Daiki,Greetings from Emporium Suites by Chatrium.May I begin by thanking your for taking the time to share your experience of your stay with us on this platform. It is only through essential feedback such as yours that we can maintain our exacting standards and current position amongst Bangkok’s hotels on this platform.I would like to offer my sincere apologies for some of the aspects you have mentioned in your review. It is our sole intention to offer our guests as satisfying a stay as possible. Please rest assured that I will personally look into the area which you have kindly outlined in order to take appropriate actions. We look forward to welcoming you back in the not too distant future.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

A Rahman

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thank you
Lưu trú 5 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 18/01/2024
Dear A Rahman,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

6/10 - Được

MEGUMI

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
一回予約を変更して、喫煙の部屋をリクエストしたつもりだったが入っていなかったことで、現地で再度調整したが、2回も移動が必要となった。 後からチェックインした、パタヤに住む友達は同じホテルに泊ったが、喫煙部屋のリクエストしていなかったが、その場で変更が認められて、部屋の移動もなく連泊出来ていた。タイ語を流暢に話せるので、現地の言葉で話していた点が優位性に繋がったのかと思われる。 立地条件や、BTSの点、治安は良いが、融通は人によるので注意です。あとはエレベーターが直ぐに閉まることと、中々こないので、ゆっくり待つ気持ちも必要です。
Lưu trú 15 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 12/01/2024
Dear MEGUMI,Greetings from Emporium Suites by Chatrium.I would like to begin by thanking you for taking the time to share your feedback regarding your recent stay at Emporium Suites by Chatrium on this platform. It gives me great pleasure to read that, overall, you enjoyed your time at our hotel.Your constructive comment regarding the smoking room request has been duly noted and please rest assured that I will have our internal meeting with Department Heads concerned for a further improvement.We look forward to welcoming you back on your next visit and hope it is not too long before your next stay with us again.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

Naoki

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Easy access to BTS and shopping area The hotel shows some aging though
Lưu trú 9 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 11/01/2024
Dear Naoki,Greetings from Emporium Suites by Chatrium.Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Emporium Suites by Chatrium. It is with great pleasure that I read that we were able to provide you with, overall, a pleasant experience.We hope it will be not too long before we have the opportunity to welcome you again at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

hayakawa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 01/02/2024
Dear Hayakawa,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Kazumaro

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 05/01/2024
Dear Kazumaro,Greetings from Emporium Suites by Chatrium.Thank you very much for taking your time to share your high score review with us. We truly appreciate your kind review and are delighted to read that you had a wonderful time at our hotel.We look forward to welcoming you back again in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Masahiko

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 25/12/2023
Dear Masahiko,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

kazuhiro

Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
セキュリティ対策が良かった
Lưu trú 5 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 21/12/2023
Dear kazuhiro,Greetings from Emporium Suites by Chatrium.Thank you for choosing Emporium Suites by Chatrium and review your stay on this platform. We are more than delighted to know that you enjoyed your time with us and highly appreciate your valuable feedback.We really hope your plan will soon bring you back to Bangkok to revisit us as we would love to have the pleasure of welcoming you back as our valued guest.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I'll be back!!!
The location is good, room are clean and staffs are very helpful and friendly. Thumbs up!
Lưu trú 4 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 15/12/2023
Dear Guest,Warm Greetings from Emporium Suites by Chatrium.It was with great pleasure that I read your kind comments regarding your stay with us and I am delighted that you had such an enjoyable time at our hotel. Your positive feedback only encourages us to continue towards our goal of offering guests a remarkable experience while staying with us.I would like to say that it was a genuine pleasure to serve you during your time with us and we look forward to welcoming you back in the very near future.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Cheol Woong

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 12/12/2023
Dear Cheol Woong ,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

8/10 - Tốt

Wai Man Raymond

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 12, 2023
Chatchawan Napawan trả lời vào 12/12/2023
Dear Wai Man,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Glyn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely staff, receptionists who checked us in and out couldn't do enough - we enjoyed an upgrade to our apartment plus late check out. Beautiful large apartment with stunning views. Nice breakfast too, loads of options. We will return
Lưu trú 6 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 10/12/2023
Dear Glyn,Greetings from Emporium Suites by Chatrium.I wish to sincerely thank you for posting your stay review on this platform, this means a lot to us. I am delighted to read that you enjoyed your stay and would like to thank you for sharing your impressions with other people from around the world.We look forward to welcoming you back in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Takashi

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
浴室の扉が内開きの為、使いにくい
Lưu trú 3 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 05/12/2023
Dear Takashi,Greetings from Emporium Suites by Chatrium.May I begin by thanking your for taking your time to share your experience of your stay with us on this platform. It is only through essential feedback such as yours that we can maintain our exacting standards and current position amongst Bangkok’s hotels on this platform.Thank you for bringing the point of the bathroom door to my attention and please rest assured that I will personally address your constructive feedback with our Department Heads concerned in order to take the necessary actions for immediate improvements.We hope that on your next visit to Bangkok you would do us the pleasure of your company once again and allow us the chance to offer you another warm welcome.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Cheryl

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient location, hotel is close to BTS and shopping mall. The room is large and clean, though a little old. Staff is friendly.
Lưu trú 2 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 06/12/2023
Dear Cheryl,Greetings from Emporium Suites by Chatrium.It is a great pleasure reading through your positive review of your stay at Emporium Suites by Chatrium and my entire team and I would like sincerely thank you for the very kind compliments regarding our facilities and services.We all at Emporium Suites by Chatrium are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Sincerely yours,Chatchawan NapawanGeneral Manager

6/10 - Được

Akira

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
建物が古いせいか、お風呂の水が止まらず、ずっとちょろちょろ出ていた。 コーヒーのコップは、洗い残しがあった。 グラブのアプリデビューで、使い方が不安で、フロントの方に聴いたら、日本語ができるかたで、丁寧におしえてくださって、無事タクシーにのることができたのは、本当にたすかった。 両替もデパートの地階にあるし、交通の便もよいし、デパートは隣だし、上記2点以外は良かった。
Lưu trú 2 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 04/12/2023
Dear Akira,Greetings from Emporium Suites by Chatrium.May I begin by offering a sincere thank you for having stayed at our hotel and for posting your stay review on this platform. My entire team and I are very happy to read that overall you had a satisfying experience at our hotel.Please accept my sincere apologies for unpleasant experience concerning about water dripping in the bathroom. I have shared your constructive comment to our Director of Engineering to review and find corrective improvement.If your travels ever bring you back to Bangkok we would be delighted to welcome you again at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

kunifumi

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
良かったです
Lưu trú 2 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 30/11/2023
Dear kunifumi,Greetings from Emporium Suites by Chatrium.Thank you for taking your precious time to share your stay review on this platform and for the high ratings that you have given us.We are delighted to hear that you enjoyed all aspects of your time with us and that we were able to enhance your Bangkok experience. Please rest assured that I will gladly share your kind feedback with my entire team.We look forward to welcoming you back on your next visit and hope it is not too long before your next stay at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

6/10 - Được

HIROSHI

Thích: Sạch sẽ, nhân viên & dịch vụ
Nice!!
Lưu trú 4 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 29/11/2023
Dear Hiroshi,Greetings from Emporium Suites by Chatrium.May I begin by thanking you for taking your precious time to share your stay experience on this platform. I am glad to hear that overall you enjoyed your time with us and hope you took with you some lasting memories.We look forward to welcoming you back on your next visit and hope it is not too long before your next stay at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

toshio

Lưu trú 7 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 19/12/2023
Dear Toshio,Greetings from Emporium Suites by Chatrium.Thank you very much for taking your time to share your high score review with us. We truly appreciate your kind review and are delighted to read that you had a wonderful time at our hotel.We look forward to welcoming you back again in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

6/10 - Được

KAZUHIKO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
シャワーの水圧が弱すぎる。 また、4泊したが、朝食はあまり変化がなく、飽きてしまった。
Lưu trú 5 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 29/11/2023
Dear KAZUHIKO,Greetings from Emporium Suites by Chatrium.On behalf of the entire Emporium Suites by Chatrium team I would like to thank you for your feedback regarding your recent stay with us.I must however offer my most heartfelt and sincere apologies for the issues you encountered during your last visit and the inconvenience caused to you. Our engineering team has already taken the necessary steps to rectify the water pressure in the shower room accordingly. Thank you for bringing to our attention regarding the buffet breakfast set up and arrangement which we will discuss with our Executive Chef for the further improvement.We truly hope it will not be long before we have to opportunity to welcome you again at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

MINORU

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
いつもの利用している。
Lưu trú 8 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 29/11/2023
Dear Minoru,Greetings from Emporium Suites by Chatrium.May I say how much I deeply appreciate you considering us a good choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you again during your last Bangkok trip.On behalf of the Emporium Suites by Chatrium may I end by saying that we hope on your next visit to Bangkok we might enjoy the pleasure of your company once more. Once again, thank you for your continue support us.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

Yosuke

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
BTSの駅からEmporium のデパートを通ってホテルに直結しており、利便性は抜群。 ただし、ホテルそのものはそこそこ古くなっていることは否めない。 また、プロンポン駅周辺の賑やかさから夜遅くてもいつまでも騒々しく、まるで窓が開いているかの如く夜中まで音楽や車の音がしていた。(自分は38階に宿泊した) これらを除けばとても良いホテルであり、満足している。
Lưu trú 2 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 29/11/2023
Dear Yosuke,Greetings from Emporium Suites by Chatrium.It is a great pleasure reading through your positive review of your stay at Emporium Suites by Chatrium and my entire team and I would like sincerely thank you for the very kind compliments regarding our facilities, location and services.We all at Emporium Suites by Chatrium are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

HUEY, Orlando

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is the best hotel for all visitors, single and with family. Easy access to BTS sky train (less than 3 minute walk to Phrompong BTS), shopping (elevator/escalator from hotel door to Emporium shopping complex), car park (basement level), restaurants (multiple choices within walking distance). Quiet and safe area.
Lưu trú 4 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 16/11/2023
Dear HUEY,Greetings from Emporium Suites by Chatrium.May I start by thanking you for taking your precious time to post a review of your recent stay at our hotel. Your valuable feedback is highly appreciated. I am thrilled to read that you have such a high impression of our facilities and services. Our convenience location has enhanced your stay experience.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Seiichi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
VIPゴールド特典はなかった
Lưu trú 6 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 16/11/2023
Dear Seiichi,Greetings from Emporium Suites by Chatrium.Thank you very much for your staying with us at Emporium Suites by Chatrium recently and for the high rating you have given us. I believe that you had such a wonderful experience and that our facilities and services met with your approval.Please be informed that we have only participated with VIP premium but not VIP Gold at this stage. We will review this again for the further improvement.We would be delighted to have the opportunity of welcoming you back soon.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Lina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient location, service is really good.
Lưu trú 4 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 16/11/2023
Dear Lina,Greetings from Emporium Suites by Chatrium.Many thanks for sharing your stay experience with other fellow travelers in this forum and thank you for choosing Emporium Suites by Chatrium as accommodation during your recent visit to the 'City of Angels'. I am happy to hear that overall you had a pleasant stay at our hotel.On behalf of the entire team here, may I end by saying that we hope on your next visit to Bangkok we might enjoy the pleasure of your company once more.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Mahitti

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Chatchawan Napawan trả lời vào 08/12/2023
Dear Mahitti,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

kazuhiro

Lưu trú 8 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 08/12/2023
Dear Kazuhiro,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

kokai

Lưu trú 10 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 08/12/2023
Dear Kokai,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

6/10 - Được

Junichi

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
室内の設備は少し古いですが室内に入ると静かでよかったです
Lưu trú 10 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 06/11/2023
Dear Junichi,Greetings from Emporium Suites by Chatrium.Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Emporium Suites by Chatrium. It is with great pleasure that I read that we were able to provide you with a pleasant experience.We all here are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Akiko

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 08/12/2023
Dear Akiko,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

8/10 - Tốt

RODNEY, Honolulu

Lưu trú 3 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 08/12/2023
Dear RODNEY,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Seihak

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
5stars hotel
Lưu trú 3 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 30/10/2023
Dear Seihak,Greetings from Emporium Suites by Chatrium.Many thanks for sharing your experience with other fellow travelers in this forum and thank you for choosing Emporium Suites by Chatrium as accommodation during your recent visit to the 'City of Angels'. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval.We hope to be able to create another remarkable experience for you again the next time you are back to stay with us.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Connie Hong Yee

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Please send all future email /questionnaire in HK (English) or allow us to choose Otherwise great location, service and close to shopping and public transport. Wonderful spacious rooms.
Lưu trú 4 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 01/11/2023
Dear Connie Hong Yee,Greetings from Emporium Suites by Chatrium.It is with great pleasure that I read your kind review of your stay at Emporium Suites by Chatrium. I am happy to know that we made your stay special and that you enjoyed your experience at our hotel.We look forward to welcoming you back again with us, and our associates will be more than happy to serve you.Yours sincerely,Chatchawan NapawanGeneral Manager

6/10 - Được

Admen

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel has the great location, but it needs to remodel all rooms....they are too old.
Lưu trú 4 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 24/10/2023
Dear Admen,Greetings from Emporium Suites by Chatrium.Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Emporium Suites by Chatrium. It is with great pleasure that I read that our hotel location has enhanced your recent visit with us.I have also taken note of your constructive comments and please be informed that we will have a renovation plan in 2024 and we are now in the process of the mock up room for the further project.We hope it will be not too long before we have the opportunity to welcome you again at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Mark, Maryville

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Delightful as always.
Lưu trú 2 đêm vào Tháng 10, 2023
Chatchawan Napawan trả lời vào 13/10/2023
Dear Mark,Greetings from Emporium Suites by Chatrium.May I say how much I appreciate you considering us a good choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your Bangkok trip. We are glad to hear that you had a great time again at our hotel and that our facilities and services met with your approval.On behalf of the Emporium Suites by Chatrium team, may I end by saying that we hope on your next visit to Thailand we might enjoy the pleasure of your company once more.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

YUKIYO

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
毎回、利用してます。 スタッフが皆んなアットホームで 非常に居心地が良いです◎ 駅、エンポリに直結で アクセス、買い物も非常に便利です。 オススメなバンコクで1番好き♡な Hotelです◎
Lưu trú 3 đêm vào Tháng 9, 2023
Chatchawan Napawan trả lời vào 02/10/2023
Dear Yukiyo,Greetings from Emporium Suites by Chatrium.Please let me start by thanking you for posting your stay review on this platform and also for choosing us as your accommodation whilst in Bangkok. Your custom and feedback are both greatly appreciated.I am delighted to hear that you enjoyed your time with us and would like to thank you for the good ratings you have given us.We all at Emporium Suites by Chatrium are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
便利で快適な滞在
1泊という慌ただしい旅行でしたが前もってホテルのアプリからお願いしてマッサージの手配もして頂き、とても有意義に過ごす事が出来ました。お部屋も大きな冷蔵庫のあるキッチン付きで清潔でした。シャンプーなどのアメニティも素晴らしく快適に過ごせました。モールや駅に濡れる事なく行けるので大変便利です。チェックインではDream さんに大変お世話になりました。又是非利用したいと思います。
Lưu trú 1 đêm vào Tháng 9, 2023
Chatchawan Napawan trả lời vào 02/10/2023
Dear Guest,Greetings from Emporium Suites by Chatrium.First and foremost, thank you for taking some of your precious time to share your stay review on this platform. It will be a highlight for me to share your positive comments with my Emporium Suites by Chatrium Team – they all work very hard to ensure our guests comfort and they do appreciate a simple thank you from our guest!May I end by saying that it was a delight to host you as a valued guest and we hope that on your return to Bangkok we could have the pleasure of your company once again.Yours sincerely,Chatchawan NapawanGeneral Manager