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Nhận xét về Hampton Inn & Suites Baton Rouge Downtown

2.5 out of 5
Hampton Inn & Suites Baton Rouge Downtown
462 Lafayette St., Baton Rouge, LA

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 671/1005 nhận xét" "
Đánh giá 8 - Tốt. 218/1005 nhận xét" "
Đánh giá 6 - Được. 58/1005 nhận xét" "
Đánh giá 4 - Kém. 28/1005 nhận xét" "
Đánh giá 2 - Tồi. 30/1005 nhận xét" "

9,2/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Diondra

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love the property will be back again
Lưu trú 2 đêm vào Tháng 5, 2024
Front Desk Agent trả lời vào 13/05/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Jamie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean. Enjoyed our stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Front Desk Agent trả lời vào 12/05/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

David and Stephanie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice breakfast and pleasant staff
Lưu trú 2 đêm vào Tháng 5, 2024
Front Desk trả lời vào 11/05/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - Kém

Lydia

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Did not like paying to park and was accused of something we did not do
Lưu trú 1 đêm vào Tháng 5, 2024
Front Desk trả lời vào 08/05/2024
We apologize for the misunderstanding and inconvenience. Thank you for choosing to stay with us.

8/10 - Tốt

Amy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hampton Inn in downtown Baton Rouge is easy access and convenient to all things to do in the city. The riverwalk is a block away. The hotel is updated with large rooms and accessbile bathrooms. Beds are comfortable. Unfortunately, the fitness room was under repair during this stay (may 2024). There is free breakfast in the AM with coffee and the works. The parking is very convenient, but not free.
Lưu trú 1 đêm vào Tháng 5, 2024
Front Desk Agent trả lời vào 08/05/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

Shauna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Balcony was nice w view of river. Could have used bigger pillows.
Lưu trú 2 đêm vào Tháng 4, 2024
Front Desk Agent trả lời vào 22/04/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. I have also shared your constructive criticism regarding the bedding with management. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
👍
Lưu trú 1 đêm vào Tháng 4, 2024
Front Desk Agent trả lời vào 21/04/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Darleen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
2 night stay. Close walk to River center . Great coffee near by !
Lưu trú 2 đêm vào Tháng 4, 2024
Front Desk trả lời vào 15/04/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Darleen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location near the River Cane Center. Parking lot available at the hote but a $20 daily charge . Area is quiet. At night have few restaurants and bars around. We ate at Cecilia’s around the corner and it was great! There is a nice walkway by the river too easily accessible from hotel .
Lưu trú 1 đêm vào Tháng 4, 2024
Front Desk Agent trả lời vào 14/04/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

RYAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We really enjoyed being able to walk right out to the river and view the bridge. Also Capitol Grill was within walking distance and was very good for dinner
Lưu trú 1 đêm vào Tháng 4, 2024
Front Desk Agent trả lời vào 12/04/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

Mary Gay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Front Desk Agent trả lời vào 11/04/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Sheila

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
It was lovely.
Lưu trú 3 đêm vào Tháng 4, 2024
Front Desk Agent trả lời vào 09/04/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - Kém

Lakeesha, Katy

Lưu trú 1 đêm vào Tháng 4, 2024
Front Desk Agent trả lời vào 28/04/2024
Good morning, Ms. Adams,Thank you for taking the time out of your busy day to provide your feedback.We would like to express a sincere apology to you for all that occurred during your recent visit. We are truly sorry for the issues you experienced. We can understand your frustration and take full responsibility for falling short on our high service standards. While we do our best to always deliver a smooth experience, we dropped the ball during your visit.We hope that you will give us another chance in the future.

6/10 - Được

Brandon

Lưu trú 1 đêm vào Tháng 3, 2024
Front Desk Agent trả lời vào 14/04/2024
Dear Brandon,Thank you for taking the time to let us know about your experience while staying with us. Your experience of 3 out of 5-star rating is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - Xuất sắc

Kimberly, Houston

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was okay except for the a/c. It wasn't functioning properly. We had it set on 68 but never reached the set temp. Room humid and on the warm side.
Lưu trú 2 đêm vào Tháng 3, 2024
Front Desk trả lời vào 24/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We sincerely apologize for the issues that you had with the A/C in your room. I wish that we had been able to make it right during your stay.Your feedback has been shared with our entire team as a way of celebrating the areas where we excelled and to review/improve in the areas that we fell short on. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

Alex

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Buffet breakfast was good. Beds were comfy
Lưu trú 2 đêm vào Tháng 3, 2024
Front Desk trả lời vào 24/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - Được

Tranesa

Lưu trú 1 đêm vào Tháng 3, 2024
Front Desk trả lời vào 24/03/2024
Dear valued guest,Thank you for taking the time to share your feedback. It is unfortunate that we were not able to make your stay a wonderful experience. If it isn't too much trouble, we would truly appreciate further information regarding the issues that you had with your stay and areas where we can improve. Thank you for choosing to stay with us.Safe travels.

10/10 - Xuất sắc

Andrew

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
-
Lưu trú 2 đêm vào Tháng 3, 2024
Front Desk Agent trả lời vào 20/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

Curtis

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check in was quick and the staff was extremely friendly!
Lưu trú 1 đêm vào Tháng 3, 2024
Front Desk Agent trả lời vào 13/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Jessica

Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel to stay. The issue is not with the hotel but that downtown Baton Rouge doesn’t have many dining options on the weekend when there are weekend long events going on.
Lưu trú 2 đêm vào Tháng 3, 2024
Front Desk trả lời vào 11/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

Shannon

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
positive- very close to bars and River Center which we were able to walk to watch hockey game. negative- had a used tea bag in our sink and linen has stains on it. Also didn't know there was a hotel code to go to a bar we wanted to go to, just wish they had told us about that prior.
Lưu trú 1 đêm vào Tháng 3, 2024
Front Desk Agent trả lời vào 04/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!I would like to apologize for the cleanliness issues that you experienced with your room. I wish we could have made it right during your stay. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Your feedback has been shared with our entire team. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Brock, Hamilton

Lưu trú 2 đêm vào Tháng 2, 2024
Front Desk Agent trả lời vào 02/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Georgene, Ethel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I've stayed here many times and the property and staff is always great. Highly recommend
Lưu trú 2 đêm vào Tháng 2, 2024
Front Desk Agent trả lời vào 02/03/2024
Dear Georgene,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - Tồi

Lynsey

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had to park across the street even tho there’s a whole parking lot. No toilet paper sink was covered in water the sheets had hair all over them like they haven’t been changed. Then I got charged a $13 fee but they can’t explain where it came from even tho I have a receipt and that charge isn’t on there.
Lưu trú 1 đêm vào Tháng 2, 2024
Front Desk Agent trả lời vào 27/02/2024
Dear Lynsey,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your experience with dirty sheets, no toilet paper, and dirty sink has been shared with our housekeeping leaders to ensure this is an isolated incident. I wish we could have had an opportunity to make it right during your stay with us.I would also like to apologize for the miscommunication at check-in regarding our parking policy. The 13.26 that was charged to your card for your stay was for the garage parking which is across the street. This should've been explained to upon your check-in and when you later inquired about it. Again, we sincerely apologize for the inconvenience. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Service
Lưu trú 1 đêm vào Tháng 2, 2024
Front Desk Agent trả lời vào 26/02/2024
Dear Mark,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Misty, denham springs

Lưu trú 1 đêm vào Tháng 12, 2023
Front Desk Agent trả lời vào 19/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Christopher

Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites trả lời vào 12/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Randi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Hampton Inn & Suites trả lời vào 12/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

Kevin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites trả lời vào 12/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Michael

Lưu trú 1 đêm vào Tháng 2, 2024
Front Desk Agent trả lời vào 21/03/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Jerrin

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites trả lời vào 12/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Jane

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

sylvia m

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

bailey

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not amazing, but really good
Staff ist very friendly and helpful. The AC is pretty annoying and does not react to control input, such as lowering the vent. Breakfast is business standard, nothing to be proud of. Coffee is quite good though.
Lưu trú 3 đêm vào Tháng 1, 2024
Hampton Inn trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - Kém

Chris

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
power outage left second morning in dark, unable to see to shower.
Lưu trú 2 đêm vào Tháng 1, 2024
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.Our apologies for the power outage as it was beyond our control due to the cold weather. Our guest satisfaction is our number one priority and we apologies for not being able to for fill our goal.Once again, I appreciate you taking the time to share your feedback. Hopefully you'll give us another opportunity whenever your travels bring you back to the area. We hope to welcome you again soon.

10/10 - Xuất sắc

lewis

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have stayed here for the last few years and it’s been perfect everytime
Lưu trú 2 đêm vào Tháng 1, 2024
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

LaQundra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Hennessy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
The room with balcony and a view of the river was great!
Lưu trú 4 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Sandra

Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Jennifer

Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Julie

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Shelley

Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Ebonie

Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Hennessy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

D. Tony

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the location. The staff was very friendly..
Lưu trú 2 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 30/12/2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 30/12/2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - Được

Kevin

Thích: Tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The bed nearest the window in 727 the foundation of the bed was broken, we’d been traveling all day and were too tired to move. Being there for a graduation our time was tight, and we stayed busy. The bed was a huge problem
Lưu trú 3 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 04/02/2024
Dear Valued Guest,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 - Xuất sắc

Jeffrey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites trả lời vào 30/12/2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.