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Nhận xét về Trúc Lộc Villa

3 out of 5
Trúc Lộc Villa
Số 43 Đường 18/8, Hội An, Quảng Nam

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 18/21 nhận xét" "
Đánh giá 8 - Tốt. 1/21 nhận xét" "
Đánh giá 6 - Được. 0/21 nhận xét" "
Đánh giá 4 - Kém. 1/21 nhận xét" "
Đánh giá 2 - Tồi. 1/21 nhận xét" "

8,8/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Nicholas, Coral Springs

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quaint little hotel, in prime location to the Hoi An night market and old town. Lovely staff, highly recommended.
Lưu trú 2 đêm vào Tháng 5, 2024
Truc Loc Villa team trả lời vào 26/05/2024
Dear Nicholas,Thank you for choosing to stay with us at Truc Loc Villa and spending time sharing your feedback. Your reviews will motivate our staff to try harder in providing the best service for our customers and make their stays even better experience.Thank you again and we would love to welcome you back soon.Best regards,

8/10 - Tốt

HANAKO

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 4, 2024

4/10 - Kém

Elvira

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is very outdated no elevator we received a room “upgrade” to the 4th floor climbing stairs in 32 degrees is not fun. Ants 🐜 all over the room. Minimum maintenance even after we asked to clean the room it was dirty. The only good thing I can say is the staff was very friendly nice and helpful sharing information and guidance. They were able to arrange tours and rides transportation from and to the airport.
Lưu trú 4 đêm vào Tháng 2, 2024
Truc Loc Villa team trả lời vào 26/05/2024
Dear Elvira,Thank you so much for your stay with us at Truc Loc Villa , and for providing us with such nice and lovely compliment for our team members. Your feedback is very important to us for our improve our service for better and better.We do hope to have chance to welcome you back at Truc Loc Villa the near future.Best regards,

10/10 - Xuất sắc

Maurice, Winnipeg

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful property with great service. Nahnha was so wonderful to us. She was a gracious and genuine host. Right by the river, with nice balcony views. Close to the night market and ancient village. Both were within a 10 minute walk. Wish we could have stayed longer.
Lưu trú 1 đêm vào Tháng 2, 2024
Truc Loc Villa team trả lời vào 26/05/2024
Dear Maurice ,Thank you very much for providing us with such nice and lovely compliment for our team members. We are very pleased to learn that she has contributed greatly in making your vacation an unforgettable one at Truc Loc Villa. Please rest assured that your comments will be shared with her as a way to motivate her in daily performance. Thank you once again and we look forward to welcoming you back in the near future.Best regards.

10/10 - Xuất sắc

Ashley

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place was a nice place to stay for two night. The most amazing thing was the hospitality of Cindy and her family; at check in, she had a handwritten list of about a dozen places for eating, shopping, etc and told us everything we should and shouldn't do in the town and how much to expect to pay for things so we didn't get swindled. It is not the Ritz--there were a few bugs in the room, there is some street noise that you can hear from the rooms (which can be a bit loud because of the surrounding markets until maybe 10 or 11, then much quieter), there is no elevator,etc, but it was pretty clean and comfortable and in a very good location. I would recommd datahing here.
Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Gayle

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was in a great location, far enough from all the noise but close enough to walk to shops, restaurants, the night market and the canal to see all the lanterns at night. All the staff were super friendly and helpful. My only complaint is about the pillow - it was a foam block. I could not use it because it gave me a sore neck.
Lưu trú 4 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
アットホームで快適滞在
ダナン空港に深夜着のため事前にホテルへ迎えをお願いしました。メールのレスポンスも早く、深夜の迎えのため5万ドンアップの40万ドン(約2400円)で予約できました。当日は時間通りボードに名前を書いてドライバーさんが待っていてくれました。チェックインも深夜でしたが対応いただきました。 部屋も広く綺麗で強いて言うならシャワーの水圧が少し弱くお湯も若干ぬるめぐらい。 フロントスタッフさんは英語で通じますし、滞在中気にかけてくださり快適に過ごせました。 利用はしませんでしたが、フロント前に小さいプールと１階にはカフェもあります。 ホテル前はトゥボン川でナイトマーケット、旧市街まで十分徒歩で歩けるよい立地です。
Lưu trú 3 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Kevin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My wife and I stayed in two different rooms for a total of two special weeks at Truc Loc Villa. Both rooms were clean and comfortable with king size beds,great AC and view balconies. Our hosts, NaNa and Cindy, were two of the kindest and friendliest people we have met in our travels. They gave us stellar restaurant recommendations, arranged airport car service, handled our laundry and much more. Because the Villa is perfectly located on the river, just one long block outside the often noisy Old City, the nights were quiet for a good sleep, and we could walk everywhere or hop in one of the plentiful, inexpensive taxis. For us, the Villa was an excellent choice and we would happily return.
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Carmen, Rio Rancho

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband and I absolutely LOVED our stay at Truc Loc in Hoi An. Our only regret is that we didn't stay longer! The location was perfect! The view from our room was magical and Cindy and NaNa, the lovely ladies who operate the front desk, were incredible! They helped us with everything we needed, including laundry and booking all of our tours & excursions. We met a couple in Hanoi and sent them over to Truc Loc the following week! That's how much we loved it! Highly recommended! Can't wait to go back!
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

CHAN

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location. Very friendly staff and her service is very good. Highly recommend .
Lưu trú 2 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Nancy

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were all very helpful and friendly.
Lưu trú 2 đêm vào Tháng 6, 2023
Truc Loc Villa Team trả lời vào 12/07/2023
Dear Nancy,Thank you for posting such a wonderful review of your stay at Truc Loc Villa. We are please that you had a very good experience here.Hope we will have the pleasure of welcoming you for many more stays to come.Best regards,

10/10 - Xuất sắc

Miriam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Die Unterkunft war äußerst sauber und modern eingerichtet. Auch das Zimmer war einwandfrei sauber! Etwas getrübt wurde die Nachtruhe durch das Milchglasfenster in der Zimmertür, da der Raum nachts durch die Treppenhaubeleuchtung erhellt wurde sowie durch den Straßenlärm an der benachbarten Kreuzung. Das Hotelpersonal war sehr höflich, hilfsbereit und zuvorkommend. Die Altstadt ist fußläufig schnell erreichbar. Der Pool-Bereich lädt zum Entspannen ein, der Pool selbst ist aber sehr klein.
Lưu trú 1 đêm vào Tháng 7, 2022
Truc Loc Villa trả lời vào 11/08/2022
thank you very much for you all kindness choosing and stayed with us, we are vert happy to know you have enjoyed and had relax time at Truc Loc Villa. We do hope to have chance to welcome back with us as your second home ! Wish you all the best !!!!

10/10 - Xuất sắc

Samuel, Chase

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really liked how helpful the staff were at the hotel reception. They were very friendly, and seemed genuinely concerned with making sure that our needs were met, and that we were happy. I would stay there again.
Lưu trú 3 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Jt, Toronto

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and spacious room. My room also has a great view of the water. The hotel is also in a great location to everything in town.
Lưu trú 1 đêm vào Tháng 2, 2020
Reception Team trả lời vào 22/02/2020
Thank you for your stay with us. We hope you will come back on next your holiday. Thank you!

10/10 - Xuất sắc

H.U

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location, frendly and helpful staffs, delicious breakfast, perfect for me.
Lưu trú 3 đêm vào Tháng 1, 2020
Truc Loc Villa team trả lời vào 11/02/2020
Dear Sỉ/Madam, Thank you very much for your choosing and stay with us, specially your enjoyable our service. We do hope to have chance to welcome you back . Sincere yours

2/10 - Tồi

SEOUNG YOON

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
방이 바뀌는것을 조심해라.
내가 호텔에 도착했을때, 나는 당황을 했었다. 호텔은 바뀌어 있었고 ( 체인호텔로 ) River view로 신청했지만 강은 보이지도 않았다. 엄청난 항의 끝에 다시 원래 호텔로 돌아갔지만, 방이 Down grade되었다. 아내와 나는 화가났지만 어쩔수가 없었다.
Lưu trú 1 đêm vào Tháng 4, 2019

10/10 - Xuất sắc

Denise, Queenstown

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautifully located on the banks of the river, close and in walking distance to everything. We hired their bikes at an excellent rate to have the wind in our hair to cool down. Weather was unseasonably hot. The staff were amazing. Cuc spoke perfect english and could not help us enough.id come back to stay due to the staff alone!!!! Rooms are beautifully decorated and laid out. Ill be returning. Booked 3 rooms, all of us were more than pleased with our stay.
Lưu trú 4 đêm vào Tháng 4, 2019

10/10 - Xuất sắc

Chase

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Friendly check in staff, that is very attentive and genuinely cares about you. They take your personal breakfast order for you every day and even ask when you would like it. They truly cater to your every need. Very cute little hotel centrally located in Hoi An
Lưu trú 3 đêm vào Tháng 4, 2019

10/10 - Xuất sắc

Katie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely hotel in a beautiful location
Loved our 8 night stay here. The hotel is new so everything is clean and of a good standard and condition. We got an economy double room, it’s a good size with tea and coffee facilities as well as air con and a tv which included a varied selection of English channels. The bathroom is also a good size with good water pressure and temperature in the shower. WiFi in the room was generally very good although it did slow down at peak times. We had a Vietnamese sim so it wasn’t an issue for us. The pool area was small but again it was very clean, it was right next to the cafe so not the most relaxing of spaces but could be of great use for a quick dip after a hot day seeing the sights. Breakfast is served until 10am and the girls always asked you to pick the day before as it was cooked to order, this consisted of eggs, toast or pancakes and most days it came with a small plate of fruit. This was served with your choice of drink which came from the cafe next door, the choice was from a simple coffee or juice menu. The hotel is on the riverside so once outside the door you can reach the walking streets or night market within 5 to 10 minutes by foot, tonnes of food options all around. Finally, the girls at reception were lovely, so friendly and helpful and always asking for feedback and making sure the stay was good. All in all, there are few very minor things that could be improved slightly but for the price the hotel is superb and the girls working there are a credit.
Lưu trú 8 đêm vào Tháng 4, 2019