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Nhận xét về Jaromax Palace Hotel

3.5 out of 5
Jaromax Palace Hotel
Dar es Salaam, Dar es Salaam

Nhận xét

5,4
Đánh giá 10 - Xuất sắc. 2/6 nhận xét" "
Đánh giá 8 - Tốt. 0/6 nhận xét" "
Đánh giá 6 - Được. 1/6 nhận xét" "
Đánh giá 4 - Kém. 0/6 nhận xét" "
Đánh giá 2 - Tồi. 3/6 nhận xét" "

8,4/10

Sạch sẽ

7,0/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

6,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

6/10 - Được

BD, Los Angeles

Đi theo nhóm, Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Staff was pleasant and helpful. It is in a difficulr part of town and near a mosque so the call to prayer is very early in the morning.
Lưu trú 2 đêm vào Tháng 10, 2020

10/10 - Xuất sắc

AHLAM

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
T was amazing
Lưu trú 1 đêm vào Tháng 12, 2019
marketing trả lời vào 02/01/2020
Dear our Valued Guest, Thank you for your amazing rates and we are glad that we have met your satisfaction on our services, we are Looking forward on welcome you again at Jaromax Palace Hotel the empire o Hospitality and entertainment. Best regards Marketing Manager Jaromax Palace Hotel

2/10 - Tồi

Khách đã xác thực

Đi theo nhóm, Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Most websites including Orbitz list it as free airport shuttle. False advertising. After booking you will be asked for $ 20 or $ 25 per trip in a random private vehicle. Noisy and unsafe area. Please do yourself a favor and avoid this hotel.
Lưu trú 1 đêm vào Tháng 12, 2019
. trả lời vào 02/01/2020
Dear our Valued Guest, Thank you for your your review. We don't have Free pick up as you suggested. We only have FREE pick up for guests staying 5 nights above, 15 usd for 3 nights and 20 usd for 1 nught. We are sorry we didnot meeting your expectations. We are Looking forward on welcome you again at Jaromax Palace Hotel the empire o Hospitality and entertainment. Best regards Marketing Manager Jaromax Palace Hotel

10/10 - Xuất sắc

Andre, Mossel Bay SA

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An oasis in the area. Can work on the breakfast although we were very early (6H00). Coming from SA we are use to coffee and tea in the room. But I suppose when in Rome you make like the Romans.....
Lưu trú 1 đêm vào Tháng 11, 2019
. trả lời vào 02/01/2020
Dear Ehuadey, Thank you for staying with us, your feedback is well appreciated. We are glad that you enjoyed your stay and received the right hospitality and service from our staff. We are more than happy for recommending Jaromax Palace Hotel to every one visiting Dar es salaam. Looking forward to welcome you again in the near future. With kind regards Marketing Manager Jaromax Palace Hotel

2/10 - Tồi

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is not the place to stay if you want to sleep. We had planned to stay three nights but after the first night with loud music we asked to be swapped to a quieter room. They swapped us to a ground floor room where we could hear all the street noise even during the day. Then they decided to do something with their generator so an alarm went off (as well as the power) for over two hours. They kept saying it wouldn't be much longer as we sat in the car park of the hotel. When the loud music started again for the night and we were still sitting in the car park. We decided to cut our losses and go to a different hotel. Throughout the whole ordeal we were never offered so much as a cool drink, just told repeatedly it wouldn't be long and they wanted us to stay. The rooms themselves are tiny and the beds are extra small so they can fit (I had booked the deluxe room which is supposed to be bigger so I can't imagine how you could fit into a regular room). I had two bags and they could only fit by placing one on top of the other which made them difficult to access. My feet hung over the end of the bed despite me being 171 CM so not particularly tall. The hotel looks nice and is clean but I left after one night and wasn't refunded for the two nights I had paid for so obviously I have no interest in ever staying there again and wouldn't recommend ii.
Lưu trú 3 đêm vào Tháng 11, 2019
Thomas trả lời vào 27/11/2019
Dear our valued customer thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. “We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”

2/10 - Tồi

Nafeeza, Palm Beach, FL

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Coming back late off a flight from Arusha and busy day of visiting Ngorongoro Crater we were looking for a nice place to get some rest. The last thing we needed was LOUD disco MUSIC PLAYING TILL 2AM to the point where you could not sleep or think. AWFUL. We had planned to stay there two nights, but we could not handle that level of noise.
Lưu trú 2 đêm vào Tháng 10, 2019
Marketing Manager -Jaromax Palace Hotel trả lời vào 01/11/2019
Dear Nafeeza, Thanks for your feedback, We sincerely apologize for the issues of LOUD MUSIC that you had encountered during your stay with us and for not meeting up to your expectations this time. Please i want to inform you and other guests that we have followed up the matter and we have remedied on it, no more interruptions of loud music. We hope for another chance to offer you a better and more comfortable stay next time. Warm Regards,