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Nhận xét về The Gold Palace & Resorts

4 out of 5
The Gold Palace & Resorts
Jaipur-Delhi National Highway, Kukas, Jamwa Ramgarh, Rajasthan

Nhận xét

5,8
Đánh giá 10 - Xuất sắc. 1/15 nhận xét" "
Đánh giá 8 - Tốt. 3/15 nhận xét" "
Đánh giá 6 - Được. 5/15 nhận xét" "
Đánh giá 4 - Kém. 5/15 nhận xét" "
Đánh giá 2 - Tồi. 1/15 nhận xét" "

5,4/10

Sạch sẽ

5,4/10

Nhân viên & dịch vụ

5,0/10

Tiện nghi, dịch vụ

5,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Mahaveer

Đi cùng gia đình
Không thích: Sạch sẽ
It was worst experience I ever faced, water leakage in AC, floor was dirty, food quality was very poor. It was a big mistake choosing this property. Expedia please process the refund
Lưu trú 1 đêm vào Tháng 7, 2023
sc trả lời vào 24/07/2023
apologies for your experience . let us check and come back to you

6/10 - Được

sreedipa

Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Property is located in beautiful place. But it is mismanaged checkin process is slow , food or café services are not up to mark consists of limited menu and is not tasty either.
Lưu trú 1 đêm vào Tháng 12, 2021

8/10 - Tốt

KEI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
良いホテルです
部屋も広く、エキストラベッドも頼めば用意してくれて(追加料金なし)、シャワーもきちんとお湯がでました。 少し寒かったですが、暖房も用意してくれたりとサービスが良いなと思いました。 朝ごはんも子どもが食べれる物があったのでよかったです。 庭も広くもう一泊してホテルでゆっくり過ごすのも良いかなと思えるホテルでした。
Lưu trú 1 đêm vào Tháng 12, 2021
s chakraborty trả lời vào 30/12/2021
thank you for your kind words . we will be better prepared with food of your taste the next time . have a good day

6/10 - Được

thomas

Đi cùng gia đình
average hotel, no wifi
Big difference between 4 and 5 stars in India. With this 4 star hotel expect things like no WiFi working, worker in our room on break when we entered room. Passports took awhile to be returned, choices at breakfast limited but edible. Decent hotel but not in place on hotels.com map so in wrong location for us.
Lưu trú 1 đêm vào Tháng 12, 2019
subhashish trả lời vào 26/12/2019
my apologies for the wifi not working and the delay in return of the passports . we will make sure thyat other guests do not have the same experience and work to make thier stay better , thanks again for your insight ,

10/10 - Xuất sắc

Paul

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The hotel was excellent, they made us feel very welcome. The restaurant was very good and so was breakfast.
Lưu trú 4 đêm vào Tháng 11, 2019
subbu trả lời vào 22/11/2019
thanks you for your kind words . please do visit us again .

6/10 - Được

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Beim Hotel ist die Zeit stehengeblieben, schade der Garten ist sehr schön, das Personal ist hilfsbereit, freundlich. Der Pool könnte sauberer :-( sein.
Lưu trú 4 đêm vào Tháng 4, 2019
chakraborty trả lời vào 17/04/2019
thanks for your valuable input . we are in the process of upgradation of many amenities to suit our clients . hope in your next visit you will love everything about us .

8/10 - Tốt

Supriya

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The quality of rooms n housekeeping was not great but overall stay was okay.
chakraborty trả lời vào 22/12/2018
appreciate your response . will surely upgrade our housekeeping . we are in p[rocess of upgrading rooms too .

6/10 - Được

Khách đã xác thực

Không thích: Nhân viên & dịch vụ
nice location & surroundings. Food ok. slow service

4/10 - Kém

Ranbir

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Terrible service. Rooms not exactly what you see
As much as the hotel looks beautiful from outside and the lovely scenery surrounding it. We struggled to find it as it was far away from the main city. The service is as much worse especialy the night service. Overall room condition is below my expectations. I feel It is important to notify you all to ensure the food is safe to consume and chefs are up to standard (hint!) The enterance hall is nice. Set up looks nice but i suppose this is to attract people. A/c was blowing dusty air. Night staff was rude. I had to teach them hospitality manners & and how to deal with guest complaints etc at 2am. Bedroom table was sticky. Staff need professional training.

4/10 - Kém

Martin, Aarhus

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok hotel
Although the hotel looks very nice from the outside, nice well kept gardens, it has seen it's best days. It seems their main business is tourist buses in need of an overnight stay. The first night we stayed at the hotel we were the only guests which was a strange feeling, but as we approached the weekend more guests were joining. If you like nice and quiet this hotel will do. It is a bit isolated, but you can easily reach all the good sights in the area (by cab)

6/10 - Được

Rohit, New delhi

Không thích: Nhân viên & dịch vụ
Good hotel but poor service
The only good part about this property is its lawn, which is amazing. The service quality is poor. We were not offered any welcome drinks and no one was very welcoming during the check-in time. Food quality is also very average.

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
No facilities. Only green lawns.
No channels on tv. Average room n no clean swimming pool

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

4/10 - Kém

Maddie, Cardiff, UK

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In a wonderful setting, shame about the hotel
This is a wonderful hotel set in spectacular grounds and as you wait in the lobby expectations are high. Then you see the room... stains on bed clothes and towels, unwashed windows, a general air of uncleanliness. Room service is very slow and often bring incorrect items. This hotel probably has more than 100 rooms, but we were the only people there! There were noisy corporate parties in the evening. Despite asking specifically for a quiet room with a view, we were right next to the reception area and have never stayed in a noisier room. When we asked if we could be moved to a room on one of the other floors we were told a definite 'no'. I would not recommend this hotel.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice!!!!!!!!!!!!!!!!!!!
Nice place for weekend gate way...!!! Appreciate the restaurant staff was quite helpful and care of guest... Food was bit expensive in comparison the quality...Overall good to stay for a day Or couple!!!:))))))))))))))))))