Dear signature Mak, Thanks for commenting. I would like to express my condolences that the room where you stay has a small centipede. Which before your stay The maid has cleaned up neatly. The resort has an abundance of trees. There may be a small centipede or an insect creeping in before the guest's arrival. However We are very sorry. And will improve the cleanliness We will be more than happy to send your comments to the whole team. To improve Pongsastorn Mala General Manager Phu Chaisai Mountain Resort

Dear “Yida”, Thank you so much for your review, you don’t know how much we appreciate such positive feedback from our guests. After all, our team work very hard to offer you the best service. I will shared all the word to our team entire and looking forward to welcome you back again soon. Ladarat Silueang General Manager Phu Chaisai Mountain Resort

Thank you very much for you choosing Phu Chaisai Mountain Resort and sharing your experience, I will shared your feedback to the team. We are very happy that you had an "amazing" stay with us. We hope to welcome you again in the near future. With best regards, Ladarat Silueang General Manager Phu Chaisai Mountain Resort

Thank you for your extremely kind words following your stay, we are delighted that you had a special stay with our fantastic garden, mountain and we will be here to welcome you back again. Kind Regards, Ladarat Silueang General Manager Phu Chaisai Mountain Resort

Thank you very much for your recent review! We are delighted to hear that you enjoyed your stay with us. We hope that you have many good memories and we would be delighted to welcome you back in a not too distant future.

Thank you very much for your most kind feedback following your stay, We do hope to welcome you back in due time and thank you once more for your generous feedback.

Dear "Aurelie", Thank you for your review, we are delighted that you are happy to stay at Phu Chaisai Mountain Resort and love our breakfast. Regarding the mattresses I will share to all concern to improve our standard and make all of our guest happy and sleep well. So we look forward to seeing you again in the near future. Kind Regards, Ladarat Silueang General Manager

Dear value guest, Thank you very much for your kind review, and we do hope you'll come and see us again sometime in the future. With best regards, Ladarat Silueang General Manager Phu Chaisai Mountain Resort

Dear guest Thank you very much for choosing Phuchaisai Mountain Resort and for your excellent comments, especially about our room. We do hope you will come and visit us again in the future. Kind Regards, Ladarat Silueang General Manager

Dear signature Michael, First of all we would like to apologize for not exceeding your expectations. Regarding our location we are clearly mentioned in online where we are and up into the mountain. Our house keeping team clean the room immediately after got your informed and they did twice, first during your out for trekking and after that when you are comeback.I will share the feedback with the team to further improve our service levels. We are very concern on guest satisfactions so that why we are do the room upgrade to our best room "Private Pool Villa" and waives all the extra bills. Thank you again for sharing your feedback, you always hope to receive praises as many of guest have done in the past but a negative review does help us to improve for the future. With best regards, Ladarat Silueang General Manager

Dear signature Boon Wee on, Thank you very much for your recent review and sharing you positive comments. We are delighted to hear that you enjoyed your stay with us. We hope that you have many good memories and we would be delighted to welcome you back in a not too distant future. Kind regards, Ladarat S. General Manager

Dear Jan, Thank you very much for your positive comments, and we are happy to read that overall you enjoyed your stay with us. We have taken good notice of your comments, and are currently re-training the entire housekeeping & engineer team. Please accept our most sincere apologies, and thank you very much for your constructive comments, With best regards, Ladarat S. General Manager

Dear value guest, Thank you to stayed with us and spend your time for the review. Hope to get a chance to welcome you back again. With best regards, General Manager

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