Mặt tiền nơi lưu trú

Nhận xét về Marukab Plaza

3.5 out of 5
Marukab Plaza
Ameer Ahmed Magu, Malé, Kaafu

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 43/69 nhận xét" "
Đánh giá 8 - Tốt. 12/69 nhận xét" "
Đánh giá 6 - Được. 4/69 nhận xét" "
Đánh giá 4 - Kém. 5/69 nhận xét" "
Đánh giá 2 - Tồi. 5/69 nhận xét" "

8,8/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

ryusuke

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
とてもいいホテル
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 14/05/2024
Dear Ryusuke, Thank you for your excellent review! It was our pleasure to host you and we look forward to welcoming you back on your next visit.

8/10 - Tốt

frank

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent place to stay while in transit to/from Maldives. Starting with a hotel representative meeting you at arrival gates to escort you to the clean and modern shuttle with great AC, the ride to the hotel was nice and cool. Next was the refreshing welcome drink during checkin. They also made arrangements with the resort we were traveling to the next day, which was unexpected and very appreciated. Check in was a breeze. The room is as pictured, modern amenities, and the AC was a dream. We were able to explore the area by foot and had dinner nearby. Overnight stay in the room was very comfortable and the shower is big enough for two. Breakfast was freshly prepared by order and service was excellent. We will pick this hotel again.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 14/05/2024
Dear Frank, Thank you for your excellent review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable and convenient. It was our pleasure to host you and we hope to have the opportunity to welcome you back again!

10/10 - Xuất sắc

muhammed

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean rooms and very friendly staff.
Lưu trú 1 đêm vào Tháng 5, 2024
Guest Relations trả lời vào 14/05/2024
Dear Muhammed, Thank you for your excellent review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable. It was our pleasure to host you and we hope to have the opportunity to welcome you back again!

6/10 - Được

jamee

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ
This hotel is fine if you have to stay the night before going to a different island. If Male is where you will stay for any longer I would suggest a different hotel.
Guest Relations trả lời vào 14/05/2024
Dear Jamee, Thank you for taking the time to provide feedback. We sincerely apologize for any shortcomings during your stay. We value your feedback and hope to have another chance to exceed your expectations in the future.

10/10 - Xuất sắc

Anne, Saint George

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The breakfast was amazing. So many delicious options! The service was great. Rooms were clean with nice A/C. They provided pick up and drop off service. Juice upon arrival was nice touch. Thank you!
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations trả lời vào 25/04/2024
Dear Anne, Thank you for your review! We are delighted that you had an excellent stay with us and enjoyed the breakfast. It was our pleasure to host you and we look forward to welcoming you back on your next visit

6/10 - Được

Fion

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Room is clean with sufficient amenities. Staff attitude is diverse, some are helpful and nice, and some aren’t. It’s what you can expect from a 3.5 star hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations trả lời vào 24/04/2024
Dear Fion, We appreciate your feedback regarding our room cleanliness and amenities. We sincerely apologize for any inconsistency in our teams' conduct, and we will address this to ensure a more positive experience for our guests. Your insights are valuable to us as we strive to continuously improve our services.

8/10 - Tốt

Deana

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is very nice, clean, and comfortable. Staff was very helpful from airport pickup through check out. They handled our bags and provided a refreshing drink upon arrival. Unfortunately, our shower did not have warm water and we waited for a while in the warm/humid part of the airport while other guests were still arriving, so that’s the reason for the reduced rating. It may be nice for guests to wait in the air conditioned van while others are still arriving.
Guest Relations trả lời vào 08/04/2024
Dear Deana, Thank you for your review. We appreciate your positive feedback regarding cleanliness, comfort, and our attentive team. However, we apologize for the inconvenience you experienced with the lack of warm water in your shower. We are actively addressing this issue to ensure it doesn't repeat. Your suggestion regarding the airport pickup process is duly noted, and we'll strive to make improvements for a more comfortable experience. We hope to have the opportunity to welcome you back for a flawless stay in the future.

10/10 - Xuất sắc

Kimberly, Sacramento

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was amazing and attentive. Pick up and drop off was seamless and they even coordinated with our next resort. Super service!
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations trả lời vào 06/03/2024
Dear Kimberly, Thank you for your excellent review! We are delighted that our team's efforts enhanced your experience, and we could make your stay convenient. It was our pleasure to host you and we hope to have the opportunity to welcome you back again.

10/10 - Xuất sắc

YOSHITAKA

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very hospitable. I came here for the first time with my bag full of clothes, but I was very satisfied with my stay. Although it has nothing to do with the hotel, the only thing that made me sad was that a new hotel was being built right in front of me and it was hot during the day, so construction was going on at night. I plan to use it again when I come to the Maldives.
Lưu trú 7 đêm vào Tháng 2, 2024
Guest Relations trả lời vào 05/03/2024
Dear Yoshitaka, Thank you for your excellent review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable and convenient. We would like to once again apologise for the noise disturbance caused due to the on-going construction in our neighbourhood. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Sterling

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient airport transfer, excellent staff, and clean property.
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relations trả lời vào 26/02/2024
Dear Sterling, Thank you for your excellent review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable and convenient. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Nazer

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 2, 2024
Guest Relations trả lời vào 20/02/2024
Dear Nazer, Thank you for your excellent review! It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect spot for an overnight stay in Male before our trip to Kooddoo. Transportation to/ from airport was great! Staff was so nice and we had the best latte in the lobby coffee shop.
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relations trả lời vào 20/02/2024
Dear Mark, Thank you for choosing to stay with us and for your wonderful review! We are delighted to hear that you enjoyed our convenient transportation services and our lobby café. We look forward to welcoming you back for another exceptional stay.

10/10 - Xuất sắc

Nina Rauff

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Super service - kørsel til lufthavn ub.
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 07/02/2024
Dear Nina, Thank you for your excellent review! It was our pleasure to host you and we hope to have the opportunity to welcome you back again.

10/10 - Xuất sắc

Shafi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 07/02/2024
Dear Shafi, Thank you for your excellent review! It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Karl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel, conveniently located in Malé
Great hotel close to the ferry and historic sites in Malé. The hotel staff were super helpful and very nice. The complementary airport shuttle was great. Overall, would recommend to folks spending a few days in Malé.
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 07/02/2024
Dear Karl, Thank you for your excellent review and recommending our hotel! We are delighted that our team's efforts enhanced your experience, and we could make your stay convenient. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Timothy, Buffalo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If you’re traveling - read this! — i Was nervous staying in the city. I was coming from a resort island and stayed here my last night because i had a 930am flight. We landed in the city at 5pm… the hotel picked us up and was waiting for us. EXTREMELY convenient to find the driver and they communicated multiple times leading up to our arrival with us AND with the resort hotel to make sure everything was literally hassle free for us. They took us to the hotel and even walked us up to the room and took our bags up. We were supposed to leave before breakfast (flight ended up getting delayed) and they told us the night before that they were going to have our breakfast made regardless and packed so we could take it to go with us. They then gave us a free shuttle to the airport also. Highly recommend if you’re looking for a reliable and easy transfer and accommodations.
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 07/02/2024
Dear Timothy, Thank you for your excellent review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable and convenient. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

4/10 - Kém

JERZY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Did not like location, service, staff attitude , take out breakfast was terrible
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 20/02/2024
Dear Jerzy, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We will work diligently to address the concerns you have raised. We hope to have another chance to exceed your expectations in the future.

10/10 - Xuất sắc

Dianne

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very accommodating in all aspects ararly check in late checkout.
Lưu trú 2 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 23/01/2024
Dear Dianne, Thank you for your review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable and convenient. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Adrian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and provided us transportation plus breakfast to go for our early departure.
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 18/01/2024
Dear Adrian, Thank you for your review. We are delighted that our team's efforts enhanced your experience, and we could make your stay convenient. It was our pleasure to host you.

10/10 - Xuất sắc

Adrian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was tremendous to us and even provided transportation to and from the airport.
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 18/01/2024
Dear Adrian, Thank you for your excellent review! It was our pleasure to host you and we hope to welcome you back on your next visit.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Confortble new facility
it was very nice stay in Jan 2024, nice clean room and plenty of hot water. My room was not big but not bad, many rooms must have only nighbor building view. Breakfast was good for some selections. Airport pick up and drop off included in room charge were very smooth, location is convinient close to Male jetty for airport, second street from the port. (Note, Hotel official web address appeared in wrong location. Google Map was correct) And as explaind at check in, very hot water was coming from shower. Follow instruction ! Also Ice cream at grand floor was good but cash only, I d like to stay for next time
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 15/01/2024
Thank you for your review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable. Also, thank you for bringing the matter regarding the incorrect location on our official website to our attention; we sincerely apologize for any inconvenience caused. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

2/10 - Tồi

Vlad, Newtown

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 11/01/2024
Dear Vlad, Thank you for taking the time to provide feedback. We sincerely apologize for any shortcomings during your stay. We are committed to addressing and improving our facilities to ensure a better experience for our guests. If there are specific details you would like to share, please feel free to contact us directly. We value your feedback and hope to have another chance to exceed your expectations in the future.

8/10 - Tốt

Brad

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For a one night stay over it was absolutely fabulous. Breakfast was great men’s were comfortable. The staff was over the top as far as service and picking up at the airport room, cleanliness hotel service and dropping off at the airport. Unbelievable . They also communicated with our resort and got us to the airport. Perfect timing amazing service at the airport as well. Incredible and every way.
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 10/01/2024
Dear Brad, Thank you for your review. We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable and convenient. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

2/10 - Tồi

Masum

Đi theo nhóm
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a fairly bad experience with this hotel. They didn’t even change the towels. I found dirty towels in the bathroom. Comparing the amount we paid this was a terrible service.
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations trả lời vào 10/01/2024
Dear Masum, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the towels. We will address the issue with our housekeeping team to ensure similar oversights are avoided in the future. We hope for the opportunity to provide you with an improved experience on your next visit.

10/10 - Xuất sắc

Alan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 04/01/2024
Dear Alan, Thank you for your review! It was our pleasure to host you and we hope to have the opportunity to welcome you back again.

2/10 - Tồi

azam

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 18/01/2024
Dear Azam,Thank you for taking the time to provide your feedback. We sincerely apologize for any shortcomings during your stay. We are committed to addressing and improving our service and facilities to ensure a better experience for our guests. We hope to have another chance to exceed your expectations in the future.

2/10 - Tồi

Aeran

Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 24/02/2024
Dear Aeran, Thank you for taking the time to provide feedback. We sincerely apologize for any shortcomings during your stay. If there are specific details you would like to share, please feel free to contact us directly. We value your feedback and hope to have another chance to exceed your expectations in the future.

2/10 - Tồi

Masum

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s not worth the price. Hotel was dirty.
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 08/01/2024
Dear Masum, Thank you for your review and bringing your concern to our attention. We sincerely apologize for any cleanliness issues you encountered during your stay. We will promptly address the issue to ensure a more enjoyable experience for our future guests. We appreciate your valuable input and hope to welcome you back for an improved stay.

10/10 - Xuất sắc

Lilibeth

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, very well maintained.
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 31/12/2023
Dear Lilibeth, Thank you for your review! We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 27/12/2023
Thank you for your review. It was our pleasure to host you and we hope to have the opportunity to welcome you back again.

10/10 - Xuất sắc

Kunimichi

Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 27/12/2023
Dear Kunimichi, Thank you for your excellent review. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Olivia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall, the hotel was clean and furnishings were modern. Website photos were an accurate reflection of facilities. Room, elevator and hallway spaces were small. However, everything was adequate for an overnight stay. Dhanuska was helpful in providing information about the area surrounding Marukab Plaza. He also assisted with roundtrip transportation between Male airport and the hotel.
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 21/12/2023
Dear Olivia, Thank you for your review! We are delighted that our team's efforts enhanced your experience, and we could make your stay convenient. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

SUNWOOK

Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 12/12/2023
Dear Sunwook, Thank you for your excellent review. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Choon May

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Clean accommodation with airport shuttle service
We stayed for a night due to late night arrival in Male and an early seaplane flight the next morning. The hotel provides to-and-fro airport shuttle which is very convenient and helpful! The property was in very good condition and the room was very clean. Due to our early flight, we couldn't make it for the hotel breakfast and the staff packed 2 sets of breakfast for us. The staff was very attentive and helpful.
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 09/12/2023
Dear Choon May, Thank you for your wonderful review. We are delighted that our team's efforts enhanced your experience, and we could make your stay convenient. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

8/10 - Tốt

Zin Yee Cheryl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel for the night
We arrived at Male late at night, and we chose Marukab Plaza hotel to stay for one night before going to another island resort the next day. Hotel staff were friendly and service was good. As the package included round trip shuttle between hotel and airport, someone from the hotel picked us up at the airport upon our arrival. And the next day we needed to leave extremely early to catch the sea plane at the airport, hotel still offered take away breakfast for us to eat on the way since restaurant was not opened yet. Hotel seems to locate on a side street, but since we are only staying for one night, it does not affect much. Room was ok, provided what we needed for the night.
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relations trả lời vào 07/12/2023
Dear Zin Yee Cheryl, Thank you for sharing your experience with us! We are delighted that our team's efforts enhanced your short visit and made it convenient. It was a pleasure hosting you, and we hope to welcome you back for another positive experience in the future.

10/10 - Xuất sắc

Walter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shuttle to and from airport. Breakfast. Outstanding staff
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 07/12/2023
Dear Walter, Thank you for your excellent review. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

8/10 - Tốt

Susette, Cibolo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was lovely. It was clean and the bed was comfortable. I received an upgraded room with a large balcony. I didn’t know how to control the AC, so it was a bit warm in the room. I went to the cafe in the lobby and ordered a wonderful salad and delicious empanadas that were delivered to my room. The buffet breakfast was wonderful. There were so many choices of food that was very tasty. The staff were welcoming, very nice and attentive. I really enjoyed my stay.
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations trả lời vào 07/12/2023
Dear Susette, Thank you for your review! We appreciate your kind words, and we are delighted that our team's warm and attentive service added to your experience. Apologies for any inconvenience with the AC control; we will address this for future improvements. It was our pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.

10/10 - Xuất sắc

Sheila

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outstanding customer service! The hotel itself was super clean and cozy. We had to leave early and staff ensured to pack our breakfast to-go; we were very appreciative. I definitely enjoyed our 1-night stay and would come again. Highly recommend!
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relations trả lời vào 02/12/2023
Dear Sheila, Thank you for your excellent review. We are delighted that our team's efforts enhanced your experience at our hotel, and we could make your stay comfortable and convenient. It was our pleasure to host you and we hope to have the opportunity to welcome you back again.

10/10 - Xuất sắc

Kashoua

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was exceptional. Dhanushka picked me up from the airport (complimentary airport whittle service) and was very professional and considerate. On his own initiative, he confirmed my transfer back to the airport and sea ferry to my resort. After checking me in, he led the way to my room and brought my luggage. He went above and beyond and all without me having to ask. The next morning, the staff at the front desk and at breakfast on the 5th floor were also wonderful. The room was clean and bed was comfortable for me. Toiletries were provided. Location was ideal because it was only about a 5 minute drive from/to the airport. There was a lot of construction nearby. Overall, great experience for the price I paid. Thank you, Marukab Plaza, for the wonderful hospitality!
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relations trả lời vào 28/11/2023
Dear Kashoua, Thank you for your wonderful review. We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable and convenient. 
We would like to once again apologise for the noise disturbance caused by the construction work in our neighbourhood.
It was our pleasure to host you and we hope to have the opportunity to provide you with an even better experience in the future.

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relations trả lời vào 15/11/2023
Dear Michael, Thank you for your excellent review. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good value
Well located, comfortable beds and complementary airport transfers
Lưu trú 1 đêm vào Tháng 11, 2023
Guest Relations trả lời vào 13/11/2023
Thank you for your excellent review. We are delighted that we could make your stay comfortable. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

6/10 - Được

Kenji

Lưu trú 1 đêm vào Tháng 10, 2023
Guest Relations trả lời vào 04/11/2023
Dear Kenji, We appreciate your review and apologize for any inconvenience caused during your stay. We hope to have the opportunity to provide you with a better experience in the future.

10/10 - Xuất sắc

Satwat

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Guest Relations trả lời vào 01/11/2023
Thank you for your excellent review. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Tashia

Đi cùng bạn đồng hành
Wonderful and attentive staff. Lovely room that was very clean and comfortable.
Lưu trú 1 đêm vào Tháng 10, 2023
Guest Relations trả lời vào 22/10/2023
Dear Tashia,Thank you for your excellent review. We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Fernando, Santa Ana

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is located only a few minutes from the airport. By making arrangements in advance, I was picked up at 8:00 AM by their shuttle and allowed to check-in right away. The staff was incredibly friendly and made me feel their appreciated my business. The hotel has a hotel and and a cafe inside the property. Room service is available and there are plenty of dining options near by. The only down point - not to their fault - is that there is a building being demolished across the street and it gets noisy from time to time. However, even with that going on, the rest of the experience was flawless. I will definitely go back and recommend to anyone looking for a day hotel, while you wait for a late flight out.
Lưu trú 1 đêm vào Tháng 10, 2023
Guest Relations trả lời vào 28/10/2023
Dear Fernando, Thank you for your excellent review. We are delighted that our team's efforts enhanced your experience, and we could make your stay comfortable. We would like to once again apologise for the noise disturbance caused by the construction work in our neighbourhood. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Guest Relations trả lời vào 15/10/2023
Thank you for your excellent review. We are pleased to hear that you and your family enjoyed your stay with us. We look forward to welcoming you and your family back on your next visit.

10/10 - Xuất sắc

Yulia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Guest Relations trả lời vào 04/10/2023
Dear Yulia, Thank you for your excellent review. It was our pleasure to host you and we look forward to welcoming you back on your next visit.

4/10 - Kém

Tudor George

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Modest accomodation
Hotel smells like dampness. should be a 3 star the most, given the amenities and the design. Staff is very friendly, though
Lưu trú 1 đêm vào Tháng 9, 2023
Guest Relations trả lời vào 06/09/2023
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will work diligently to address the concerns you have raised. We are glad you found our staff friendly and hope to have the opportunity to provide you with a better experience in the future.

10/10 - Xuất sắc

Craig

Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ
Clean property & welcoming & helpful staff
Lưu trú 1 đêm vào Tháng 7, 2023
Guest Relations trả lời vào 29/08/2023
Thank you for your excellent review. We are pleased to hear that you and your family enjoyed your stay with us. It was our pleasure to host you and we look forward to welcoming you and your family back on your next visit.

10/10 - Xuất sắc

KOTARO

Lưu trú 1 đêm vào Tháng 8, 2023
Guest Relations trả lời vào 15/09/2023
Dear Kotaro, Thank you for your excellent review. It was our pleasure to host you and we look forward to welcoming you back on your next visit.