2 hồ bơi ngoài trời, mở cửa từ 6:00 đến 22:00, lều (phụ phí)

Nhận xét về Margaritaville Resort Palm Springs

4 out of 5
Margaritaville Resort Palm Springs
1600 N Indian Canyon Drive, Palm Springs, CA

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 834/1912 nhận xét" "
Đánh giá 8 - Tốt. 433/1912 nhận xét" "
Đánh giá 6 - Được. 309/1912 nhận xét" "
Đánh giá 4 - Kém. 183/1912 nhận xét" "
Đánh giá 2 - Tồi. 153/1912 nhận xét" "

8,0/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Lauren

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very nice
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 15/05/2024
Hello Lauren,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. If you're in the area again, please come back to see us!Fins Up!

10/10 - Xuất sắc

Tania

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was god
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 15/05/2024
Hello Tania,We loved hosting you at Margaritaville Resort Palm Springs. It's fantastic that you had a good stay with us in Palm Springs! Our team hopes to welcome you back soon!Fins Up!

8/10 - Tốt

Myung

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
I like the pool.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 14/05/2024
Hello Myung,Thank you for choosing Margaritaville Resort Palm Springs! We're glad you enjoyed the pool, and we hope to see you again soon.Fins Up!

10/10 - Xuất sắc

Serena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great pool bar and staff!
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 15/05/2024
Hello Serena,We loved hosting you at Margaritaville Resort Palm Springs. It's fantastic that you enjoyed your time at our thatched-roof poolside tiki bar! Please come back soon!Fins Up!

10/10 - Xuất sắc

Cynthia J

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was so relaxing and they had everything there so you didn’t have to be driving out! I just did not like the view that I got it, I tried to change it and they didn’t have anything else available for me. The view was really bad, make sure when you book that you get a pool view or at least the garden view.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 14/05/2024
Hello Cynthia,Thank you for choosing Margaritaville Resort Palm Springs. We're pleased you found our resort relaxing and convenient, with everything you needed on-site. However, we apologize that we were unable to accommodate your room change request. Your advice to future guests is appreciated, and we hope to have another opportunity to host you and ensure a stay that fully meets your expectations.Fins Up!

10/10 - Xuất sắc

Tammy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful place to stay with family. Kids had a great time. The games around the pool area were a great touch.
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 14/05/2024
Hello Tammy,Thank you for your five-star review! We're thrilled to hear that your family had a wonderful stay and that the kids enjoyed the games around the pool area. We look forward to welcoming you and your family back for another FINtastic visit!Fins Up!

10/10 - Xuất sắc

Angela, Quakertown

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024

2/10 - Tồi

monica

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ
The pool service was terrible, overcharged for items we did not order and pool bar staff decided to add their own tip to our bill without consent. Tried to address to check out staff in the morning which was not helpful, I was told to speak to pool staff. No manager was available & Quite difficult to contact a pool staff member the following morning when checking out.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Monica,Please accept our apologies for any disappointment with the pool service and any challenges resolving this while you were here. Feedback from our guests is always appreciated as it helps us improve. We welcome you to reach out to us offline for further assistance, and we hope you'll consider staying with us again for a more seamless stay in the future.Fins Up!

10/10 - Xuất sắc

julio

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay for a vacation
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Julio,We're delighted you enjoyed your stay at Margaritaville Resort Palm Springs! Please come see us again soon for another unforgettable journey to paradise.Fins Up!

10/10 - Xuất sắc

Janet

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay at Margaritaville. Room was nice and clean, many amenities to enjoy (pools, spa, restaurant, etc). Only reason why I’m not giving it 5 stars is due to mold spotted in the spa area.
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Janet,Thank you for your review and for choosing Margaritaville Resort Palm Springs. We're glad you enjoyed your stay and the various amenities we offer. However, we apologize for any inconvenience during your stay. Rest assured, we take cleanliness concerns seriously and will address this matter promptly to ensure a better experience for our guests going forward. We appreciate your feedback and hope to welcome you back in the future.Fins Up!

8/10 - Tốt

Eric

Đi cùng gia đình
It’s what I remember
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Eric,Thank you for reviewing your recent stay at Margaritaville Resort Palm Springs. We appreciate your feedback and are glad your experience aligned with your expectations. If there's anything specific you'd like to share on how we can make your next trip to paradise an exceptional one, please feel free to reach out and let us know! It was a pleasure having you join us, and we hope you'll consider returning for another great stay in the future.Fins Up!

2/10 - Tồi

Ana

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Katherine is the most rude unprofessional person my grandma passed away and she didnt want to cancel so I had to ask a family member to send me a pic of my grandma dead on her bed because she didn’t believe me what a horrible lady we will never reserve a reservation or at all here don’t stay there this lady has a black heart
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 14/05/2024
Hello Ana,Thank you for sharing your experience. We're truly sorry to hear about your loss and the difficulties you encountered during such a sensitive time. We will address your concerns with our team to ensure a more compassionate approach in the future. Your feedback is important to us, and we hope to have another opportunity to serve you better.

8/10 - Tốt

Maria

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s a nice property overall. The staff are friendly except for the lady that checked us in. She was rude.
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Maria, Thank you for choosing Margaritaville Resort Palm Springs and sharing your review. We're happy to hear that our beautiful property and friendly staff were the highlights of your stay. That being said, we're sorry to hear about what you described regarding the service at the front desk. We will investigate internally to ensure our high standards of hospitality are always being upheld across our property. It was a pleasure having you here, and we hope you'll consider returning for an even more extraordinary experience in the future. Fins Up!

10/10 - Xuất sắc

Amparo

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the lobby check in! Super nice and helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Amparo,It was such a pleasure to welcome you to Margaritaville Resort Palm Springs! We're delighted you had an enjoyable check-in experience and that our team reflected our ongoing commitment to delivering exemplary service. Thank you for your perfect rating, and we hope you return soon! Fins Up!

10/10 - Xuất sắc

Sebastien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Randolph

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pool area st 5 o'clock bar is outstanding.
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Randolph,We're so glad our fantastic pool area impressed you, and we thank you for your feedback. Please feel free to reach out to us and let us know if there is anything we can do to ensure your next trip to paradise is an exceptional one! It was a pleasure having you here, and we hope you'll visit us again soon at Margaritaville Resort Palm Springs.Fins Up!

10/10 - Xuất sắc

CAtherine

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was great and relaxing friendly staff
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Hello Catherine,It brightens our day to know that you had a fantastic stay with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!Fins Up!

6/10 - Được

Susan

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ
We had a back bedroom in building 4. Quite a distance from the lobby so be prepared to walk. Pool area was very nice and had the best service. We forgot a water bottle in the room and a cover up at the pool. We called, we completed a form on line twice! We called again and left messages and no one returned our messenges. Very disappointed. Rooms were clean and room service was really good. Just disappointed in response to our lost goods.
Lưu trú 5 đêm vào Tháng 3, 2024
General Manager trả lời vào 13/05/2024
Hello Susan,Thank you for taking a moment to let us know about your experience. We are pleased you enjoyed our clean accommodations, sparkling pool, and delicious room service; however, we apologize for any concerns regarding your items. Please feel free to reach out to us offline so we may gather more information and assist you better. It was a pleasure having you stay with us, and we look forward to hearing from you.Fins Up!

10/10 - Xuất sắc

Maxine, Pompano Beach

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very relaxing and comfortable
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 11/05/2024
Hello Maxine,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you as our guest recently, and we are delighted you were comfortable during your stay. We hope to welcome you back for another relaxing Margaritaville experience soon!Fins Up!

6/10 - Được

Sueanna

Đi cùng thú cưng, Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
My pillows were purple and stains in the sheets and someone charged drinks to my room but overall my son had a good birthday so thank you
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 11/05/2024
Hello Sueanna,Thank you for being our guest and sharing your feedback. While we are honored you chose to celebrate your son's birthday with us and delighted he had a nice stay, we are sorry you had a couple of concerns. Your comments will be shared with the team to ensure we always offer our best. If you still have unresolved billing concerns, do not hesitate to reach out to us. Our lines are open, and we want to ensure everything is as it should be. Fins Up!

6/10 - Được

MARIA FERNANDA

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The common areas are a little bit old. Maintenance is needed.
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 10/05/2024
Hello Maria,Thank you for your feedback. We appreciate your suggestions regarding the common areas. Rest assured, we are reviewing our maintenance plans to address these concerns. Nevertheless, it was our pleasure to host you, and we look forward to going above and beyond for you on your next visit.Fins Up!

4/10 - Kém

Maria

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outdated. Room cleaning had to be requested and the front desk didn’t even let us know when we were checking in. Had to call several times before they brought requested robes and towels.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 10/05/2024
Hello Maria,Thank you for sharing your experience. We appreciate your feedback regarding the room cleaning process and the communication at the front desk. We're concerned about these matters and will promptly address them with our team. Your insights are valuable as we strive to enhance our guest experience. We hope you'll consider giving us another chance to provide you with a more seamless stay in the future.Fins Up!

4/10 - Kém

Lauren, Buena Park

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Didn't realize I'd be walking into a Tommy Bahama store. I miss the old hotel with their eclectic palm springs vibes. If they were going to make changes and renovate, they did a half ass job as they missed a lot of areas, in the room and all around. Disappointing. And the 3 level people were noisy as can be, it was like Shrek and Fiona were walking up there at all hours of the evening. If you're looking for pool vibes and only pool vibes the main pool is it but that's about it.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 08/05/2024
Hello Lauren,Thank you for sharing your feedback. While it is great to hear that you enjoyed the main pool area on your recent visit, we are disappointed that other aspects of the stay missed the mark for you. We appreciate your thoughts as they are crucial for our ongoing improvements and we hope to have the opportunity to welcome you back for a more positive experience in the future.Fins Up!

10/10 - Xuất sắc

Levon

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice place to stay to get away for the weekend ! Would recommend to go to the pool early to secure your bed .
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 08/05/2024
Hello Levon,From our team at Margaritaville Resort Palm Springs, thank you for your review. We are thrilled you enjoyed our location and our pool. It was a pleasure having you as our guest. Should you travel back this way again, we hope you will allow us the opportunity to welcome you back.Fins Up!

10/10 - Xuất sắc

Jose L

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk was exceptionally helpful
Lưu trú 3 đêm vào Tháng 5, 2024
General Manager trả lời vào 07/05/2024
Hello Jose,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back to Margaritaville Resort Palm Springs for another great stay soon.Fins Up!

8/10 - Tốt

James

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Dana

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The staff was wonderful! Front desk, bellman, housekeeping, bartender, wait staff, host at the restaurant, etc. Wasn't happy in the room that was given to us the first night. The bathroom needed a serious remodel and then the tub wouldn't drain so we requested to move rooms. Gave us a free upgrade. The room with 2 king beds & giant tub was gorgeous!! The pool was fun, bartender at the pool was so friendly - just awesome all around.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 07/05/2024
Hello Dana,A perfect rating is what we like to see! Each team that you highlighted will be made aware of your kind recognition. Every team member is dedicated to the guest experience and will enjoy knowing how they made a positive impact on your experience. While we regret not getting your room right the first time, we thank you for allowing us to get you better situated in an upgraded room. It is our hope that your time in Palm Springs was just what you were looking for and will return soon. That said, please keep Margaritaville Resort Palm Springs at the top of your list for your accommodations!Fins Up!

8/10 - Tốt

Ramie

Thích: Nhân viên & dịch vụ
The lobby and pool area is nice, but the buildings that house the rooms are very dated. The hallways have carpet, making it difficult to roll suitcases or other items. The hallways and rooms are also very stinky - musty. The property has many sets of stairs, I imagine it would be difficult for those who struggle with stairs or use mobility aids. The staff was friendly and helpful. There are really cute bikes available for guests to use. The pool area is nicely set up with chairs and trees - it looks pretty. The food was really tasty and appropriately priced. Same with the drinks. However, not sure I’d recommend this spot to friends. It certainly wasn’t terrible, but I don’t plan on returning.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Kelly

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the pool and relaxed atmosphere!
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 07/05/2024
Hello Kelly,It was a pleasure hosting you at Margaritaville Resort Palm Springs! We're glad you enjoyed relaxing at the pool, and we look forward to seeing you again soon.Fins Up!

10/10 - Xuất sắc

steven

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the dinning and bars were nice and pool area was nice and clean
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 07/05/2024
Hello Steven,Thank you for choosing Margaritaville Resort Palm Springs for your recent getaway. We are thrilled to hear that our exciting bars, delicious dining options, and gorgeous pool were highlights of your stay. Please come back and see us again soon for another five-star experience!Fins Up!

10/10 - Xuất sắc

Gardelia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024

6/10 - Được

Mariah

Đi cùng gia đình
Check-in process was not the best. All the person said was next no welcome or happy greeting. Didn’t explain anything to us, including that the bracelets were the key to the room. Didn’t let us know We had to go a certain way to get up the elevator so we walked around with all of our luggage not sure where to go. They gave no direction. The room was OK. Not the cleanest, but I’ve had worse. However, the air conditioning kept making loud noises randomly like Was somebody banging on the door that would jar you awake . I don’t know if we would go back to this place again for the price it wasn’t worth it. It was just OK. Will choose somewhere else.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 07/05/2024
Hello Mariah,Thank you for taking the time to leave your review. We always appreciate hearing from our guests, and we're glad aspects of your stay were pleasant. However, we apologize for any disappointment with check-in as well as for any concerns you had regarding the AC. Rest assured, your comments will be relayed to our team to ensure we are meeting our high standards of guest satisfaction going forward. If you're in the area again, please consider coming back to see us for a stay that is sure to go above and beyond your expectations.Fins Up!

2/10 - Tồi

Meri

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Ezequiel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed the quiet time at the Palm pool / rear pool perfect weather clean rooms . Construction /remodeling going but quiet.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 07/05/2024
Hello Ezequiel,Thank you for your review and for giving us a perfect rating! We're delighted you had a relaxing stay, and we appreciate you mentioning our tranquil atmosphere, sparkling pools, and impeccable accommodations. It was truly a pleasure having you here at Margaritaville Resort Palm Springs, and we hope you return soon!Fins Up!

10/10 - Xuất sắc

Tiffani

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No shuttle service
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Hello Tiffani,It was a pleasure welcoming you to Margaritaville Resort Palm Springs. While we're grateful for your positive rating, we're sorry to hear you were disappointed that we do not currently provide a shuttle service. We appreciate your valuable feedback. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Fins Up!

10/10 - Xuất sắc

Trevor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved all of it..super great vibe!!!
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 03/05/2024
Hello Trevor,Thank you for taking the time to provide your review of Margaritaville Resort Palm Springs. We work hard to create a great experience, and hearing this makes our day! We look forward to your next stay with us.Fins Up!

10/10 - Xuất sắc

David

The room was dirty, the walls have drink splatter all over them
Lưu trú 3 đêm vào Tháng 4, 2024
General Manager trả lời vào 03/05/2024
Hello David,Thank you for providing your feedback. We sincerely regret to hear about the lapse in cleanliness you experienced and will have our housekeeping team address this promptly. Based on your rating, we trust you enjoyed the rest of your stay and hope to welcome you again on another occasion.Fins Up!

8/10 - Tốt

Marnee

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Customer service 10/10 our only complaint was the servers at the pool horrible service drinks way overpriced
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Hello Marnee,Thank you for choosing to stay at Margaritaville Resort Palm Springs. We're pleased to hear that you found our customer service top-notch. However, we're disappointed to learn about your experience at the pool. Rest assured, we'll promptly address the issue you've mentioned to ensure our high standards are upheld. Your satisfaction is our priority, and we hope you'll give us another opportunity to provide you with a seamless experience.Fins Up!

10/10 - Xuất sắc

Shelbi

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful stay at Margaritaville. They are going through some renovations but I can only imagine how beautiful it will be once complete. Comfy beds, very good drinks and food and the pools are awesome
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Hello Shelbi,Thank you for being our guest and sharing such a delightful five-star review. We are thrilled you were impressed with your stay and look forward to welcoming you back so you can enjoy our wonderful renovations.Fins Up!

6/10 - Được

Andrew

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 4, 2024

6/10 - Được

Nicole

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was comfortable and the water pressure in our shower was fantastic. I really appreciated that after hiking all morning. What we didn’t expect was that we could everyone going up and down the halls at night, kids running and jumping around in the room above us, and the pool never had enough towels for its guests. Every time I went they were out. Otherwise, it was a cute place and a fun vibe if you are bringing your kids.
Lưu trú 3 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Hello Nicole,Thank you for taking the time to share your comments with us. First off, we are happy to know that you appreciated our comfortable accommodations, family-friendly atmosphere, and excellent water pressure. However, we do apologize if you were bothered by noise from other guests. Our team members are always available to help address these concerns as they arise. Thank you, and we hope to have the opportunity to host you again in the future so that we can show you an even better visit. Fins Up!

10/10 - Xuất sắc

Desiree

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024

6/10 - Được

KHALDOUN

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
The Furniture especially the Sofa and Chair are very beat up and really need to be updated . Carpet Old. I have stayed on 4 star resorts and this I will max give 3. Thanks
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Hello Khaldoun,Thank you for taking the time to share your thoughts on your recent stay. We are disappointed your time with us did not meet the expectations you had for our resort. Your report was shown to our maintenance team so we can find a resolution. We appreciate being notified of this and hope you give us another chance to provide the resort experience you deserve. Fins Up!

6/10 - Được

Sílvia

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024

8/10 - Tốt

Amy, Kuna

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our bathroom was kind of run down but everywhere else was great.
Lưu trú 3 đêm vào Tháng 4, 2024
General Manager trả lời vào 29/04/2024
Hello Amy,Thank you for your review. It was such a pleasure having you as our guest, and we are delighted you enjoyed your recent experience. Your feedback about the bathrooms will be shared internally for further consideration, as we are always seeking new ways to improve. It was truly a pleasure having you here, and we hope you return soon. Fins Up!

8/10 - Tốt

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024

6/10 - Được

Rebecca

Đi theo nhóm
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Below average for Margaritaville. This property needs some updates. It was clean but the main pool needs serious work. I wish they had more options for grab and go food. Not many options. We had breakfast at the hotel which was amazing. I did like the theming but needs some work
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 29/04/2024
Hello Rebecca,Thank you for sharing your feedback. We're glad you found our property clean and enjoyed the breakfast and theming at Margaritaville. However, we regret that some areas did not meet your expectations. We appreciate your comments on the main pool. We are committed to continuous improvements and will consider your suggestions as we plan updates. We hope to welcome you back in the future to a refreshed and enhanced experience.Fins Up!

6/10 - Được

Terriana

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The rooms need to be updated and we had a problem with the shower
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 26/04/2024
Hello Terriana,Thank you for your review. We are disappointed that our accommodations were not what you expected. Providing clean, comfortable, and well-maintained lodgings is crucial to us, so we will use your feedback as a learning tool as we work to make positive changes. It was a pleasure having you here, and we hope to welcome you back soon for a seamless stay worthy of a perfect rating.Fins Up!

10/10 - Xuất sắc

Diego

Đi theo nhóm, Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Staff offered amazing service
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 29/04/2024
Hello Diego,We're so delighted to know that you had a great time with us overall, and we're thrilled to hear that our amazing team members were the highlight of your visit. Thank you so much for the perfect rating, and we hope to see you again soon. Fins Up!

10/10 - Xuất sắc

Devin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Highly recommended
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 26/04/2024
Hello Devin,Thank you for taking the time to review your recent stay at Margaritaville Resort Palm Springs! We're delighted that we provided you with an unforgettable experience. Your recommendation is appreciated, and we look forward to welcoming you back for another fantastic getaway.Fins Up!