Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 97/172 nhận xét" "
10 - Xuất sắc
97
Đánh giá 8 - Tốt. 58/172 nhận xét" "
8 - Tốt
58
Đánh giá 6 - Được. 11/172 nhận xét" "
6 - Được
11
Đánh giá 4 - Kém. 3/172 nhận xét" "
4 - Kém
3
Đánh giá 2 - Tồi. 3/172 nhận xét" "
2 - Tồi
3
9,2/10
Sạch sẽ
8,8/10
Nhân viên & dịch vụ
8,4/10
Tiện nghi, dịch vụ
9,0/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,4/10
Thân thiện với môi trường
Nhận xét
8/10 - Tốt
THI HONG QUYEN
Đi cùng gia đình
21/12/2020
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
THI HONG QUYEN
Lưu trú 2 đêm vào Tháng 12, 2020
10/10 - Xuất sắc
Silva Marianne, Tuusula
02/04/2024
Silva Marianne
Lưu trú 4 đêm vào Tháng 3, 2024
10/10 - Xuất sắc
George
Đi cùng bạn đồng hành
04/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was an enjoyable stay , no surprises
George
Lưu trú 5 đêm vào Tháng 2, 2024
Tuong Le trả lời vào 14/03/2024
Xin Chao George,I would like to thank you so much for sharing your experience regarding your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.Warm regards
10/10 - Xuất sắc
Michael
Đi theo nhóm
01/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is away from the busy area. It is quiet and safe. Nice beach and lots of walking.
Michael
Lưu trú 4 đêm vào Tháng 2, 2024
Tuong Le trả lời vào 14/03/2024
Xin Chao Michael , Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the tranquil and secure environment of our property, nestled away from the bustling areas.It's wonderful to know that you appreciated our beautiful beach and the ample opportunities for walking and exploring the surroundings. Providing a serene and safe atmosphere for our guests to unwind and connect with nature is one of our top priorities.We appreciate your kind words and hope to have the pleasure of welcoming you back for another relaxing stay in the future.Warm regards,
10/10 - Xuất sắc
Susan
20/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Susan
Lưu trú 4 đêm vào Tháng 2, 2024
Tuong Le trả lời vào 22/02/2024
Xin Chao Susan,Thank you for taking your time to leave us a four-star ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
8/10 - Tốt
Rex
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rex
Lưu trú 4 đêm vào Tháng 2, 2024
Tuong Le trả lời vào 22/02/2024
Xin Chao Rex,Thank you for taking your time to leave us a four-star ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
8/10 - Tốt
christopher
Đi cùng bạn đồng hành
05/02/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property, clean rooms and nice facilities. There can be language challenges with staff and speaking English. There are very few dining options in and around the hotel and what there are they are very expensive relative to outside the hotel. $50-75 in the hotel and $10-$15 at most outside the hotel. Rent a moped for $7 a day to get around.
christopher
Lưu trú 9 đêm vào Tháng 1, 2024
Tuong Le trả lời vào 22/02/2024
Xin Chao Christopher, Thank you for taking the time to share your experience with us following your recent stay. We're delighted to hear that you found our resort great, with clean rooms and nice facilities.We apologize for any language challenges you experienced with our staff. We strive to provide effective communication with all our guests and will take your feedback into consideration to improve in this aspect.Regarding dining options, we appreciate your feedback. While we aim to offer a variety of culinary experiences, we understand that pricing can vary. We will review our pricing structure to ensure that it aligns with the value we provide.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,
8/10 - Tốt
Michael
Đi cùng gia đình
04/02/2024
The staffs at the resort were great. However the common areas such as hallways, lobby …show its age and needs to be repaired
Michael
Lưu trú 3 đêm vào Tháng 2, 2024
Tuong Le trả lời vào 22/02/2024
Xin Chao Michael ,Thank you for sharing your feedback with us following your recent stay at our resort. We're pleased to hear that you found our staff to be great—providing excellent service is our top priority.We appreciate your observation regarding the condition of our common areas. Rest assured, we take such feedback seriously, and we are committed to ensuring that our facilities are well-maintained and updated. Your comments will be shared with our management team for further review and action.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
10/10 - Xuất sắc
marina
Đi cùng gia đình và trẻ nhỏ
18/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Xin Chao Marina ,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay and that the cleanliness, spaciousness, and amenities of the room exceeded your expectations. It's wonderful to know that you found our breakfast buffet to be of high quality with a great variety – we strive to provide a delightful start to your day.We're pleased to hear that the large pool added to the enjoyment of your stay, especially for the children. We understand the importance of such facilities for our guests, and we're delighted that you and your family were able to make the most of it.Regarding your concern about the washing machine, we apologize for any confusion. While our rooms do not typically include washing machines however we have laundry service for everyday if you requestedYour satisfaction is our top priority, and we appreciate your understanding. We hope to have the pleasure of welcoming you back in the future and providing another memorable experience.Sincerely,Premier Residences Team
10/10 - Xuất sắc
Tuan
12/01/2024
Tuan
Lưu trú 4 đêm vào Tháng 1, 2024
Tuong Le trả lời vào 15/01/2024
Xin Chào TuanThank you for taking your time to leave us a top score ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
8/10 - Tốt
johan
09/01/2024
johan
Lưu trú 4 đêm vào Tháng 12, 2023
Tuong Le trả lời vào 15/01/2024
Xin Chào johan , Thank you for taking your time to leave us a top score ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
8/10 - Tốt
Jonatan
07/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very big but nice
Jonatan
Lưu trú 2 đêm vào Tháng 1, 2024
Tuong Le trả lời vào 15/01/2024
Xin Chào Jonatan , Thank you for taking your time to leave us a top score ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely,Premier Residences Team
10/10 - Xuất sắc
EUNSUN
02/01/2024
EUNSUN
Lưu trú 1 đêm vào Tháng 12, 2023
Tuong Le trả lời vào 15/01/2024
Xin Chao EUNSUN,I would like to thank you so much for sharing your experience regarding your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.Sincerely,Premier Residences Team
8/10 - Tốt
Hiroshi
Đi cùng gia đình
31/12/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Xin Chao Hiroshi,Thank you for taking the time to share your feedback with us, and we sincerely appreciate your positive comments about the spacious and comfortable room.However, we are genuinely sorry to learn about the less-than-satisfactory experience you had during check-out. Please accept our sincere apologies for any inconvenience caused by the staff's response, particularly the front desk's perceived arrogance and harsh communication. This is certainly not the level of service we aim to provide, and we will address this matter promptly through additional training and coaching to ensure a more pleasant and professional experience for our guests.Regarding the billing, we do believed that Front Desk staff have show you all the bill and you settled after that however we will send the dinning bill to your email soon, once again we apologize for the inconvenience causedYour feedback is invaluable to us, and we genuinely appreciate your honesty. We hope to have the opportunity to welcome you back in the future, where we can provide a more positive and seamless experience.Sincerely,Premier Residences Team
6/10 - Được
Khách đã xác thực
Đi cùng gia đình
29/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok
Khách đã xác thực
Lưu trú 5 đêm vào Tháng 12, 2023
Tuong Le trả lời vào 31/12/2023
Dear Valued Guest,I would like to thank you so much for sharing your experience regarding your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.Sincerely,Premier Residences Team
8/10 - Tốt
Vickie
24/12/2023
Vickie
Lưu trú 3 đêm vào Tháng 12, 2023
Tuong Le trả lời vào 27/12/2023
Xin Chào Vickie, Thank you for taking your time to leave us a four-star ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
17/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice hotell on Kem Beach. Fantastic rooms and a breakfast with everything and more. The pool area is amazing. Nice gym. Restaurant with a big food selection, with ok quality. All the food can be ordered as room service. The restaurant is slooooow so be prepared for a long wait.
Khách đã xác thực
Lưu trú 3 đêm vào Tháng 12, 2023
Tuong Le trả lời vào 27/12/2023
Dear Valued Guest, I would like to thank you so much for sharing your experience regarding your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.Sincerely,Premier Residences Team
4/10 - Kém
Bomin
11/12/2023
Bomin
Lưu trú 3 đêm vào Tháng 12, 2023
Tuong Le trả lời vào 03/01/2024
Xin Chao Bomin,Thank you for taking the time to write a review of Premier Residences Phu Quoc Emerald Bay Managed by Accor. We always strive to bring an outstanding service experience to every customer; therefore we are looking forward to sharing more information so that we can take appropriate measures to solve the problem and not to repeat it in the future. We hope you will give us the opportunity to serve you better in the near future. Best regards,
6/10 - Được
Jonas
02/12/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dyrt, maten i restaurangen var inte värd det man betalar för. Frukosten är kanon.
Jonas
Lưu trú 7 đêm vào Tháng 11, 2023
Tuong Le trả lời vào 27/12/2023
Xin Chao Jonas,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are pleased to hear that you enjoyed our breakfast offerings.We understand your concern about the pricing and value of the food in our restaurant. We strive to provide a high-quality dining experience, and we apologize if we fell short of your expectations in this regard. Your feedback is valuable, and we will review our pricing and menu options to ensure that we offer good value for the cost.We're glad to know that you found our breakfast to be great. We will use your positive comments as motivation to maintain and enhance the quality of our morning offerings.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Premier Residences Team
10/10 - Xuất sắc
Honghoa
05/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Honghoa
Lưu trú 3 đêm vào Tháng 10, 2023
Le Thai Cat Tuong trả lời vào 12/11/2023
Xin Chao Honghoa ,We are very grateful for your comments regarding Premier Residences Phu Quoc Emerald Bay Managed by Accor. Any positive feedback brings us joy.I will share your feedback with all staff. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Sincerely,Premier Residences Team
8/10 - Tốt
Hilary
21/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hilary
Lưu trú 5 đêm vào Tháng 10, 2023
Le Thai Cat Tuong trả lời vào 24/10/2023
Dear Hilary,I would like to thank you so much for sharing your experience regarding your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.Sincerely,Le Thai Cat TuongFront Office Manager
10/10 - Xuất sắc
Sanjit
14/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great breakfast, pools, wish staff was more comfortable speaking English.
Sanjit
Lưu trú 4 đêm vào Tháng 10, 2023
Le Thai Cat Tuong trả lời vào 17/10/2023
Dear Ms./Mr. Sanjit,Thank you for sharing about your experience at Premier Residences Phu Quoc. We are delighted to see that we had enjoyed the breakfast and the pool during your stay. Regarding the difficulty in communicating with the staff, we are grateful that you brought out the problem, the staff will continuously strive to improve their communication skills to be more helpful to guests.Once again, we thank you for choosing us to share beautiful moments with your beloved ones for your trip at Phu Quoc and we look forward to welcoming you back.Sincerely,Le Thai Cat TuongFront Office Manager
10/10 - Xuất sắc
HSIEN-CHANG
Đi cùng gia đình
09/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If have free shuttle bus to hotel , that will be perfect
HSIEN-CHANG
Lưu trú 2 đêm vào Tháng 10, 2023
Le Thai Cat Tuong trả lời vào 14/10/2023
Xin Chao HSIEN-CHANG, Thank you for your valuable feedback. We're glad to know that you enjoyed your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor.Your suggestion for a free shuttle bus to the hotel is greatly appreciated. As we have provide shuttle bus for booking which including transportation, however We still offer the guests who do not include a shuttle bus provided if there is space available and must booked 24 hours in advance. We hope to have the opportunity to welcome you back in the future, and we'll work towards making your next stay even more perfect. Sincerely,Premier Residences Team
10/10 - Xuất sắc
Shohei
Đi cùng gia đình
04/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dear Shohei ,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good stay and that our service met your expectations.Your comments about the cleanliness of the bathroom drain and the replacement of cups are duly noted. We apologize for any inconvenience this may have caused during your stay. We have shared your feedback with our Housekeeping team to ensure that we maintain high standards of cleanliness and replenish amenities daily for our guests.Please do let us know when your travels bring you back to Phu Quoc and we would love to have you back with us.We look forward to the pleasure of your return!Sincerely,Premier Residences Team
10/10 - Xuất sắc
choi
03/09/2023
choi
Lưu trú 2 đêm vào Tháng 8, 2023
Tuong Le trả lời vào 01/10/2023
Dear Choi,I would like to thank you so much for sharing your experience regarding your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future. Sincerely,Premier Residences Team
10/10 - Xuất sắc
Nadine Bick
Đi cùng gia đình
01/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel meet Western standards. Very very clean. Breakfast was excellent with wide variety of options. Food taste very fresh from coffee to bake goods. We loved our stay. Definitely will come back again.
Nadine Bick
Lưu trú 3 đêm vào Tháng 8, 2023
Tuong Le trả lời vào 01/10/2023
Dear Nadine Bick ,Thank you very much for your kind comments,It is truly rewarding to know that you had enjoyable time at the hotel .We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely,Premier Residences Team
8/10 - Tốt
Phuong
Đi cùng gia đình và trẻ nhỏ
17/08/2023
It was an ok experience for us
Phuong
Lưu trú 3 đêm vào Tháng 8, 2023
Le Thai Cat Tuong trả lời vào 18/08/2023
Xin Chao Phuong,We are truly heartened to receive your generous review of Premier Residences Phu Quoc Emerald Bay Managed by AccorWe are very happy to hear that you appreciated all our services. We all look forward to being of service to you again when your travels bring you back to Phu QuocSincerely,Le Thai Cat TuongFront Office Manager
8/10 - Tốt
Kyoko
Đi cùng gia đình và trẻ nhỏ
15/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Xin Chao Kyoko,Thank you very much for your kind review. We are delighted to hear that you had a great stay at the hotel and were satisfied with the level of service provided by Premier Residences Phu Quoc Emerald Bay Managed by AccorRegarding water pressure in the room, we have informed to Engineering team to follow up and fix it.Looking forward to welcoming you back to our hotel.Sincerely,Le Thai Cat TuongFront Office Manager
10/10 - Xuất sắc
Leesly
Đi cùng bạn đồng hành
13/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Leesly
Lưu trú 8 đêm vào Tháng 8, 2023
Le Thai Cat Tuong trả lời vào 18/08/2023
Xin Chao LeeslyThank you for taking your time to leave us a five-star ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
8/10 - Tốt
Wataru
25/06/2023
Wataru
Lưu trú 3 đêm vào Tháng 6, 2023
Le Thai Cat Tuong trả lời vào 18/08/2023
Xin Chao Wataru,Thank you for taking your time to leave us a four-star ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
10/10 - Xuất sắc
Adam
22/06/2023
Adam
Lưu trú 4 đêm vào Tháng 6, 2023
Le Thai Cat Tuong trả lời vào 18/08/2023
Xin Chao Adam,Thank you for taking your time to leave us a five-star ranking on Expedia. It is an honor for us to have this compliment. Thank you again and do hope to welcome you and your family back in the not distant future. Sincerely, Premier Residences Team
10/10 - Xuất sắc
Khanh
05/06/2023
Khanh
Lưu trú 2 đêm vào Tháng 6, 2023
8/10 - Tốt
JOOYOUN
05/06/2023
JOOYOUN
Lưu trú 2 đêm vào Tháng 6, 2023
Nhi Dang trả lời vào 11/06/2023
Xin Chào Jooyoun,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,
10/10 - Xuất sắc
Kim
22/05/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our family really enjoy our vacation here. We booked the 3bedrooms with private pool. Beautiful place, very spacious and the foods at the restaurant was very good. Excellent staffs with customer service. We would definitely stay there again!
Kim
Lưu trú 1 đêm vào Tháng 5, 2023
Nhi Dang trả lời vào 24/05/2023
Xin Chào Kim,On behalf of the entire team, I would like to thank you for taking the time to write such a lovely review about our Premier Residences Phu Quoc Emerald Bay. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the service we’ve offered. I will pass on your compliments about the restaurants as well as our co-workers who have taken care of the well-maintained areas around the resort. We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. Thank you again for taking the time to share your feedback with us – it’s always appreciated.Sincerely,Management Team
10/10 - Xuất sắc
JESSICA
Đi cùng bạn đồng hành
17/05/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel and friendly staffs
JESSICA
10/10 - Xuất sắc
NOEL
16/05/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Superbe
Je regrette sincèrement de ne pas avoir programmer dans mon périple au Vietnam de rester plus longtemps dans ce merveilleux établissement.
J’ai apprécié la gentillesse de tout le personnel et particulièrement de Nguyet ( Moon).
NOEL
Lưu trú 2 đêm vào Tháng 5, 2023
Nhi Dang trả lời vào 19/05/2023
Xin Chào Noel,On behalf of entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay.We are pleased to hear that you enjoyed the stay with us and your nice compliment was already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers, especially those who are mentioned in your review.We are also happy that you could enjoy interesting actitivities in the beach which should be given credit to our team’s preparation and creativeness as well as the pristine beauty of Khem beach and the beautiful weather. Moreover, thank you for appreciating the effort of our FB team who always try their best to serve our guests gourmet food that varies from Asian meals to Western cuisine.Thank you again for sharing your experience, and we hope that we could welcome you soonest.Sincerely,Premier Residences Team
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
11/05/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khách đã xác thực
Lưu trú 3 đêm vào Tháng 5, 2023
Nhi Dang trả lời vào 19/05/2023
Xin Chào Anonymous,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Premier Residences Team
8/10 - Tốt
kwak
30/04/2023
kwak
Lưu trú 1 đêm vào Tháng 4, 2023
Nhi Dang trả lời vào 19/05/2023
Xin Chào Value Guest,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Premier Residences Team
Dear Ekaterina , Thank you for taking the time to write a review of Premier Residences Phu Quoc Emerald Bay Managed by Accor.We always strive to bring an outstanding service experience to every customer; therefore we are looking forward to sharing more information so that we can take appropriate measures to solve the problem and not to repeat it in the future. We hope you will give us the opportunity to serve you better in the near future. Best regards,The Management Team
10/10 - Xuất sắc
marie
23/03/2023
marie
Lưu trú 2 đêm vào Tháng 3, 2023
Nhi Dang trả lời vào 26/03/2023
Xin Chào Marie,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Premier Residences Team
10/10 - Xuất sắc
Thu
23/03/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel for vacation, the only thing that I want to complain is the food and drinks are little too expensive.
Thu
Lưu trú 3 đêm vào Tháng 3, 2023
Nhi Dang trả lời vào 26/03/2023
Xin chào Thu,We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to see you comeback in the near future. Sincerely,Premier Residences Team
10/10 - Xuất sắc
Kim
Đi theo nhóm
21/03/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel with beautiful clean beach
Kim
Lưu trú 1 đêm vào Tháng 3, 2023
Nhi Dang trả lời vào 26/03/2023
Xin Chào Kim,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Premier Residences Team
10/10 - Xuất sắc
Kim
21/03/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staffs are excellent customer service. Clean and quiet. Beach is clean and beautiful
Kim
Lưu trú 2 đêm vào Tháng 3, 2023
Le Thai Cat Tuong trả lời vào 14/04/2023
Dear Kim,We are very grateful for your comments regarding Premier Residences Phu Quoc Emerald Bay Managed by Accor. Any positive feedback brings us joy.I will share your feedback with my staff. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regardsLe Thai Cat TuongFront Office Manager
10/10 - Xuất sắc
Chau, chino hills
Đi cùng gia đình
20/03/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is great! Breakfast was really good. Plenty of activities.
Chau
Lưu trú 4 đêm vào Tháng 3, 2023
Nhi Dang trả lời vào 26/03/2023
Xin Chào Chau,We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to see you comback in the near future. Sincerely,Premier Residences Team
10/10 - Xuất sắc
Huyen
19/03/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Huyen
Le Thai Cat Tuong trả lời vào 14/04/2023
Dear Huyen,We are very grateful for your comments regarding Premier Residences Phu Quoc Emerald Bay Managed by Accor. Any positive feedback brings us joy.I will share your feedback with my staff. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regardsLe Thai Cat TuongFront Office Manager
8/10 - Tốt
Thu
Đi theo nhóm, Đi cùng gia đình
19/03/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good to stay
Thu
Lưu trú 1 đêm vào Tháng 3, 2023
10/10 - Xuất sắc
JongWoo
20/02/2023
JongWoo
Lưu trú 2 đêm vào Tháng 2, 2023
Le Thai Cat Tuong trả lời vào 14/04/2023
Dear JongWooWe are very grateful for your comments regarding Premier Residences Phu Quoc Emerald Bay Managed by Accor. Any positive feedback brings us joy.I will share your feedback with my staff. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regardsLe Thai Cat TuongFront Office Manager
8/10 - Tốt
jiyoung
Đi theo nhóm
10/02/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
프라잇비치는 너무 관리가 잘 되어 좋았습니다. 직원들도 친절했고 시설도 좋았습니다.
단, 인근에 유흥시설이 있어서 늦은 밤까지 시끄러운 소리가 날 수 있습니다.
jiyoung
Lưu trú 2 đêm vào Tháng 2, 2023
8/10 - Tốt
Khách đã xác thực
Đi cùng gia đình
03/02/2023
Không thích: Sạch sẽ
가격대비 별로ㅜ
숙소에서 안좋은 냄새가 나서 별로였다ㅜ 비치가 바다 멀리까지 얕아서 물놀이하기 좋았다. 조식은 먹을게 없고 맛도 없었다
Khách đã xác thực
Lưu trú 2 đêm vào Tháng 1, 2023
Nhi Dang trả lời vào 09/02/2023
Dear Value Guest,On behalf of entire team, I would like to thank you for taking the time to write a review about your stay at our Premier Residences Phu Quoc Emerald Bay.At Premier Residences, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your constructive comments have been sent to appropriate leadership to review and action and it would be such a pleasure to welcome you back at a new and improved hotel.Thank you again for your sharing and we hope that you can give us chance to serving you again at our new improved resort.Sincerely,Premier Residences Team