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Nhận xét về Amber Lombok Beach Resort

4 out of 5
Amber Lombok Beach Resort
Torok Beach, Selong Belanak, West Praya, Selong Belanak, Nusa Tenggara Bar.

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 22/30 nhận xét" "
Đánh giá 8 - Tốt. 6/30 nhận xét" "
Đánh giá 6 - Được. 1/30 nhận xét" "
Đánh giá 4 - Kém. 0/30 nhận xét" "
Đánh giá 2 - Tồi. 1/30 nhận xét" "

9,0/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Valentine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Joli hôtel, bien situé. Le seul inconvénient de notre séjour est la situation de la chambre qui donnait à l’arrière sur une petite terrasse à côté d’un cours d’eau dégageant une mauvaise odeur, nous n’avons donc pas pu profiter de l’extérieur ni ouvrir la porte. Restaurant très bon
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Simone

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort is the perfect place for a relaxing stay in beautiful Lombok. If you have children although family friendly the pool is strict with rules like no jumping, splashing or screaming. The restaurant has nice food although quite slow service.
Lưu trú 4 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Michelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amber Lombok Beach Resort is the perfect place for a tranquil, eco-conscious vacation. Staff are friendly and helpful. The rooms are thoughtfully designed to minimise waste. Food at the in-house restaurant is great and reasonably priced. Massage is good too. Enjoyed our stay and hope to be back someday :)
Lưu trú 3 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Sinan

Lưu trú 4 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Tilo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Cook place - great location - lovely staff
Lovely stay in a great location. I love the place. Great rooms (had a Junior suite with pool access) vibrant beach front chill out area with best views. Best part is the people working there. Great team. I will come back
Outside view of the pool acccess too
Shard pool
Common area pool
View from the bar / restaurant
Lưu trú 3 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Holger

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nagelneues und wunderschönes Strandresort
Das Amber ist nagelneu und befindet sich in traumhafter Lage an einem riesigen Privatstrand. Zimmer und Service sind wundervoll, mit dem Roller hat man innerhalb von 20 Minuten Fahrzeit die riesige Auswahl an traumhaften Stränden. Wir können das Amber uneingeschränkt weiterempfehlen!
Pool
Weg zum Strand
Weg zu den Hotelzimmern
Lưu trú 5 đêm vào Tháng 8, 2023

6/10 - Được

Ana

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ
We made a reservation for a Junior Pool Suite, and it supposes to be a room with a private pool in our room. When we arrived there, the pool was shared with other 2 rooms. AT the description in Expedia, it didn't day. It was a shared pool. Extremely disappointed!!!
Lưu trú 3 đêm vào Tháng 7, 2023
General Manager trả lời vào 05/08/2023
Dear AnaThank you for taking the time to share your experience and highlighting your favorite, we appreciate your feedback.Thank you also for giving us feedback on the area where we should improve.We will escalate this to the respective department to check on this matterBest Regards

10/10 - Xuất sắc

Elina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The best hotel with the best staff! Amazing massage and delicious food. Everything was so clean!
Lưu trú 2 đêm vào Tháng 7, 2023
General Manager trả lời vào 05/08/2023
Dear ElinaThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regard

8/10 - Tốt

Daniel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice stay
Lưu trú 4 đêm vào Tháng 7, 2023
General Manager trả lời vào 05/08/2023
Dear DanielThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regards

10/10 - Xuất sắc

??

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
このホテルの最大の魅力は バリと違い 人の雑踏がなくホテル前のビーチは 貸切り状態で お土産を売りに来る人もいないので ゆっくりとリゾートを体感できます 私はこのロンボックに知人がいたので 毎日出掛けていましたが 時間をゆったりと過ごすなら エステの体験をお勧めします。 また 長期滞在でも自分でやる洗濯機などのランドリーもないので ホテルはへお願いするのが いいと思います Tシャツなど10点で 750円程度でした 朝出して 夕方には ベットルームに置いてありました。 私達は キングベッドルーム 1部屋、シングル2つ ツインルーム、各部屋 トイレとシャワー付き、他に リビングとキッチン、バルコニー前に プライベートプール その先に砂浜があり 超リゾート気分を味わえました。また 行きたいホテルです。
Lưu trú 3 đêm vào Tháng 6, 2023
General Manager trả lời vào 05/08/2023
Dear Valuable GuestThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regards

8/10 - Tốt

Tracy Peck Hui, Singapore

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really enjoyed being away from the hustle and bustle at this hideout. The beachfront location was perfect and i really enjoyed the pool area and all the beanbags and day beds provided. Staff at the restaurant and spa were all incredibly friendly. The spa was great, and all the masseuse were very skilled and treatments were fairly priced. Food at the restaurant was great as well! However, the cleanliness and condition of the rooms can definitely be improved. I was attacked by at least a total of 40 mosquitoes on my first night (yes i counted and have loads of photos) at 3am and could not go back to sleep thereafter because they just kept swarming around on the bed and also in the bathroom. Housekeeping provided a bottle of bug spray and electric insecticides the next day and it worked but there were still some mozzies (numbers reduced) that would appear at night. I'm still scarred from the experience. Towels that were supposedly white are greyish looking, but smelled clean. Bed linen and pillowcases all have some stains and smelled like laundry that wasn't dried properly. The shower in the bathroom had weak pressure and no hot water at all. The toiletries were supposedly from Sensatia but the product in the bottles were substituted so its not the original. The location is very far off from the city so be prepared to travel at least an hour. As a whole, the place is lovely and I will revisit but there are definitely lots to improve on as mentioned above.
General Manager trả lời vào 05/08/2023
Dear Tracy Peck HuiThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regards

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 5, 2023
Amber Management trả lời vào 19/06/2023
We are delighted to hear that you had a wonderful time with us and enjoyed the atmosphere at Amber Lombok Beach Resort. We look forward to welcoming you again soon.Best Regards

10/10 - Xuất sắc

Pius

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr ruhige Umgebung, perfekt zum entspannen
Lưu trú 6 đêm vào Tháng 5, 2023
Amber Management trả lời vào 29/05/2023
Dear Valued GuestThank you for taking the time to share your experience and highlighting your favorites, we truly appreciate your feedback.We are delighted that you had a wonderful stay at Amber Lombok Beach Resort and had enjoyed your holiday. We are grateful for the recommendation and we hope to welcome you again.

8/10 - Tốt

Beatrice

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2023
Amber Management trả lời vào 29/05/2023
Dear BeatriceThank you for taking the time to share your experience and highlighting your favorites, we truly appreciate your feedback.We are delighted that you had a wonderful stay at Amber Lombok Beach Resort and had enjoyed your holiday. We are grateful for the recommendation and we hope to welcome you again.

10/10 - Xuất sắc

Dennis

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Einsamer Strand, wunderschöne Anlage, sehr freundliches Personal, hilfsbereit, Kommunion läuft perfekt über what’s App. Sehr gute Küche!
Sudirman trả lời vào 10/05/2023
Dear DennisWe are delighted to hear that you had a wonderful time with us and enjoyed the atmosphere at Amber Lombok Beach Resort. We look forward to welcoming you again soon.

2/10 - Tồi

Simon

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, tiện nghi phòng
Avoid this place - infested with rats
When we arrived at the Amber Lombok for our two-week honeymoon, we could to believe how perfect it was, with a beautiful location, stunning villa and friendly staff. However, unfortunately that was all soon ruined by a rat infestation. All went well for the first week, but after being awoken twice in three nights by rats in our bedroom, we requested that we get moved to another room - where, unfortunately , this time we experienced rats stealing food from our kitchen in the middle of the day. As you can imagine, this ruined what should have been a blissful time by leaving us unable to sleep well, forced to rearrange plans to deal with moving rooms, and unable to bring ourselves to cook in the Villa kitchen or use the hotel restaurant again. Upon returning home and attempting to process a refund for the ruined days and nights of our trip, the hotel was nothing but difficult, refusing contact, ignoring emails, and failing to return calls. Poor customer service on top of a frankly totally unacceptable hygiene situation. Our honeymoon was ruined by staying at the Amber Lombok; don’t make the same mistake.
Lưu trú 13 đêm vào Tháng 2, 2023
Sudi trả lời vào 18/04/2023
Dear Simon,Greeting from Amber Lombok,Thank you for your kind words, we appreciate your feedback. We do Apologize for any inconvenience while you staying at our resort. hopefully in the future we will be better. look forward to seeing you again.Best Regards,SudiResort Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great beach, fantastic vibe.
Did 8 days Lombok, round trip in a self-drive jeep including a stay at the foot of Rinjani, the volcano. This hotel probably was our favorite. Loved the beach-view room (make sure to get the g/f one which is not clearly indicated on the hotels.com site). Loved the restaurant, loved the food and the beach, ai ai the beach. Would have loved to come back for the last nite but it was not meant to be. Highly recommended.
Lưu trú 1 đêm vào Tháng 4, 2023
Sudirman trả lời vào 11/04/2023
Dear AnonymousThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.Best Regards

10/10 - Xuất sắc

Fabienne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 3, 2023
Sudirman trả lời vào 11/04/2023
Dear FabieneThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.

10/10 - Xuất sắc

Luis, Rosenberg

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If you like a quiet vacation away from the noise and smog of any city, this is the place. Great staff, great service, good food, and the rooms are just the perfect combination of comfort and practicality, will definitely visit again.
Lưu trú 2 đêm vào Tháng 3, 2023
Sudirman trả lời vào 23/03/2023
Dear Luis Thank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.

8/10 - Tốt

BYUNGCHUL

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2023
Sudirman trả lời vào 03/03/2023
We are delighted to hear that you had a wonderful time with us and enjoyed the atmosphere at Amber Lombok Beach Resort. We look forward to welcoming you again soon.

10/10 - Xuất sắc

Leanne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Relaxing stay at the beautiful Amber
I was recommended Amber Resort by a tour guide (Barry Putra)I had who is from Lombok. He definitely didn’t steer me wrong. I had an oceanfront room and everything about it was simply beautiful. To walk out your door and be on a completely untouched and populated beach is almost unheard of. The cool area is absolutely stunning and I could not take enough pictures of the amazing tree that overlooks the pool. I love the beanbags around the pool and also the floating bags…such a chill vibe The restaurant produced some of the best food I’ve had in Indonesia and the staff was constantly attentive and so friendly and helped me plan a full day trip with a driver and a boat (shoutout to Adi for service that was above and beyond). I also have a spa service and it was fantastic, and the service and friendliness was on par with the rest of the resort. This is a beautiful place to stay and better than undiscovered Jim that I suspect will explode in the next few years as people discover Lombok and all it has to offer. My one criticism of the resort is the towels there was no hand towels provided. There was face cloths left by the sink and they were absolutely dingy definitely in need of bleach which I respect is not environmentally friendly but it is not nice to use something that doesn’t look clean. Other than that the beds were very comfortable and the linens were beautiful and sparkling white!! I love the Amber resort and hope I get to visit again. Thank you for a wonderful stay.
Lưu trú 3 đêm vào Tháng 11, 2022
Sudi, Resort Manager trả lời vào 31/12/2022
Dear LeanneSalam Hangat from Our Beachside Retreat, Amber Lombok Beach Reosrt by Cross CollectionThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you, for your concern we will be more concern again about that again we do apologize for any inconvenience.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.Best RegradsSudi, Resort Manager

10/10 - Xuất sắc

Jean Louis, Aix-en-Provence

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bel hôtel, beau restaurant, le personnel manque de formation. Difficile de se baigner car la mer est très puissante. Il faut aller sur une autre plage en voiture ,à 20 minutes. Tout les extras sont payant, meme le café dans la chambre, ou le cafė expresso au petit dejeuner
Lưu trú 3 đêm vào Tháng 7, 2022

10/10 - Xuất sắc

Candice

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved our stay at Amber. If you're looking for a secluded, absolute beachfront resort where everything is taken care of, then this is a fantastic choice. The beach was one of the cleanest we'd seen on the whole south coast of Lombok. The food was delicious and there was enough variety to keep us interested for multiple meals across the three days. The spa was well-priced with superb treatments and excellent service. And the staff overall was exceptionally helpful and friendly. The only thing I would have done differently was to book our scooter rental ahead of time vs having to wait for one to be available.
Lưu trú 2 đêm vào Tháng 6, 2022

10/10 - Xuất sắc

Anaelle

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Magique
L’endroit est magnifique, la prestation qu’offre cet hôtel vaut le déplacement. La vue, la plage, la chambre et les plats proposés par le restaurant sont tout simplement parfaits. Je retournerais avec un immense plaisir dans ce splendide hôtel ! Merci pour ce joli séjour!
Lưu trú 3 đêm vào Tháng 6, 2022