Dear Tomomi,Thank you for your positive feedback. We are delighted to hear that you found the room and the view to your liking. It’s wonderful to know that you appreciated the cleanliness of our property and found it very comfortable for your stay. Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day.We look forward to welcoming you back for another enjoyable stay. Thank you once again for choosing us.Best Regards,Kimberly GeveraGuest Service Manager

Dear Guest,Thank you for sharing your wonderful experience at Bandara Villas Phuket during your honeymoon trip. We are thrilled to hear that you had the best experiences ever! Your kind words about the amazing view from your room, the spaciousness, and the cuteness of the room are greatly appreciated.We are delighted to know that you enjoyed the activities we offer within the resort, such as the Thai boxing class, batik painting, paddle boarding, romantic dinner, and spa. Our goal is to provide a wide selection of fun and relaxing activities for our guests, and it’s wonderful to hear that we succeeded in your case.Having a pool right in your room is indeed a unique feature that many of our guests enjoy, and we are glad that you found it so nice.We appreciate your feedback about the distance of our resort from the city center. We understand that the location might require careful planning for trips to the city, especially to the night markets. Your advice will be helpful for future guests.Thank you once again for choosing our resort for your special trip. We look forward to welcoming you back in the future.Best Regards,Kimberly GeveraGuest Service Manager

Dear Yan Suet,We are absolutely delighted to hear that the sea view from our hotel served as the perfect backdrop for your relaxation. It’s wonderful to know that the private pool provided a serene space for you to unwind and that the quiet and clean beach added to the tranquility of your stay.Your desire to return is the greatest compliment we could receive, and we eagerly anticipate the opportunity to host you again on your next visit to Phuket. We will ensure that the same peaceful ambiance and pristine surroundings await you.Thank you for your kind words, and we look forward to your future stay with us.Warm regards, Kimberly GeveraGuest Service Manager

Dear David,We’re delighted to hear that you had a wonderful experience! Thank you for choosing our place, and we hope to have the pleasure of serving you again in the future.Best regards,Kimberly GeveraGuest Service Manager

Dear Dan,We’re delighted to hear that you had a wonderful experience! Thank you for choosing Bandara Villas Phuket, and we hope to have the pleasure of serving you again in the future.Best regards,Kimberly GeveraGuest Service Manager

Dear Anna,Thank you for your delightful review. We are thrilled to know that the views from our rooms and the unique swim-out feature greatly enhanced your stay. It’s wonderful to hear that these aspects of our property made your experience super special.We’re also glad that you appreciated the tranquility of our beach area. We understand the value of a serene environment in creating a relaxing and memorable stay.Your kind words inspire us to continue providing exceptional experiences for our guests. We look forward to welcoming you back for another wonderful stay.Warm Regards,Kimberly GeveraGuest Service Manager

Dear Simranpal,We are overjoyed to read your wonderful review. It’s heartening to know that you appreciated our clean and friendly facility, and found our staff to be helpful and accommodating. Your kind words truly encapsulate the experience we strive to provide for all our guests.We’re particularly delighted to hear about your positive interaction with Jenny. She is indeed a valuable member of our team, and your recognition of her exceptional service is greatly appreciated.Thank you for considering a future visit. We eagerly look forward to welcoming you back for another memorable stay.Warm Regards, Kimberly GeveraGuest Service Manager

Dear Mariusz,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay overall, but we regret that your experience with our floating breakfast did not meet your expectations.We understand that the breakfast experience is an integral part of the stay, and we sincerely apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to rectify the situation promptly.We hope that as we waived the charges for the floating breakfast and offered a complimentary late check-out on your departure day as a gesture of goodwill, demonstrate our commitment to your satisfaction.Your feedback is instrumental in our ongoing efforts to enhance our guest experiences. We eagerly look forward to the opportunity of welcoming you back, confident in our ability to provide an improved experience.Warm Regards,Kimberly GeveraGuest Service Manager

Dear Leigh,We are immensely grateful for your glowing review and are thrilled that you found our villas and the views they offer to be nothing short of outstanding. It’s a joy to know that the private pool and the seclusion of the beach contributed to your sense of exclusivity and relaxation.Our staff takes great pride in delivering a five-star experience, and we’re delighted that their efforts have resonated so deeply with you. We have taken note of your feedback regarding the beach bar service and will ensure that our high standards are consistently met across all areas.Thank you for sharing your experience, and we look forward to the opportunity to welcome you back to our little slice of paradise, where we strive for nothing less than excellence in every aspect of your stay.Warm regards,Kimberly GeveraGuest Service Manager

Dear Wendy,We are truly honored by your kind words and delighted that the beauty of our location and the breathtaking views have left such a lasting impression on you. It is our greatest pleasure to provide a setting that not only meets but exceeds the expectations of our valued guests.Thank you for sharing your experience. We look forward to welcoming you back to our little paradise, where the splendor of nature’s vistas awaits at every turn.Warm regards,Kimberly GeveraGuest Service Manager

Dear John,Thank you for your splendid feedback at Bandara Villas Phuket. We are thrilled to hear that you found the vista from our property to be breathtaking. It’s heartening to know that the caliber of our suite and its amenities exceeded your expectations. Our staff strives to provide dedicated and helpful service, and your acknowledgment of their efforts is greatly appreciated. We are delighted that you enjoyed the tranquil ambiance of our location and that it contributed to a relaxing experience. We look forward to welcoming you back for another exceptional stay. Thank you once again for your kind words.Best Regards,Kimberly GeveraGuest Service Manager

Dear michael,We’re delighted to hear that you had a wonderful experience! Thank you for choosing our place, and we hope to have the pleasure of serving you again in the future.Best regards,Kimberly GeveraGuest Service Manager

Dear Aida,Thank you for your 5-star rating! We’re thrilled to see that you had a great experience at our resort. Your feedback is greatly appreciated and it motivates us to continue delivering exceptional service to our guests. We look forward to welcoming you back in the future.Best Regards,Kimberly GeveraGuest Service Manager

Dear miri,Thank you for your wonderful feedback! We are thrilled to hear that you had a perfect vacation with us. Your kind words about our friendly staff, convenient location, delicious breakfast, and the beautiful sea truly made our day.We strive to provide our guests with memorable experiences and your comments affirm that we are heading in the right direction. It’s always a pleasure to hear when our guests are already planning their next visit.We look forward to welcoming you back next year for another fantastic vacation. Thank you once again for choosing us for your stay.Best Regards,Kimberly GeveraGuest Service Manager

Dear Vanessa,Thank you for your 5-star rating! We’re thrilled to know you had a great experience. We hope to welcome you back in the near future.Best regards,Kimberly GeveraGuest Service Manager

Dear Manal,Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the panoramic sea view from our rooms.We strive to provide excellent service to our guests and we regret that we did not meet your expectations in some areas.Regarding the 24-hour room service, we currently do not offer this service, but we are considering it for future improvements. We understand the importance of language proficiency in providing excellent service. We are continuously providing language training to our staff to improve their English communication skills.As for the pool towels, they are already set up on the sunbeds for the convenience of our guests. We apologize if this was not clearly communicated to you.We regret to hear about the incident with the wine-stained towel. We charge for damages to ensure that we can continue to provide high-quality items for our guests. We are sorry if the quality of our towels did not meet your expectations.We are concerned about your comment regarding the cleanliness of our pool. We have a regular cleaning schedule and we will investigate this matter further to ensure it does not happen again.Our staff uses the guest elevators only when necessary and we try to do this during off-peak hours to minimize inconvenience to our guests. We appreciate your feedback on this matter and we will review our procedures.Regarding security, we have 24-hour security on standby. There might have been instances when our security personnel had to quickly attend to other matters. We assure you that the safety and security of our guests are our top priority.We value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience.Best Regards,Kimberly GeveraGuest Service Manager

Dear CHICO,We’re thrilled to hear that you had a great experience with us, and we appreciate your kind words about our service and hospitality. It’s wonderful to know that Darlene was able to assist you swiftly with your tour booking. We strive to provide excellent service to all our guests, and it’s heartening to hear that we succeeded in your case. Thank you for your recommendation, and we look forward to serving you again in the future! Best regards,Kimberly GeveraGuest Service Manager

Dear inhyean,Thank you for your kind words! We’re delighted to hear that you found our customer service to be on point and our team friendly and accommodating. We strive to provide the best service to our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back in the future!Best regards,Kimberly GeveraGuest Service Manager

Dear Arnstein,Thank you for visiting Bandara Villas Phuket and sharing your positive feedback! we hope to welcome you again soon.Best regards,Kimberly G.Guest Service Manager

Dear Lilibeth,It warms our hearts to read such a delightful review. Celebrating a silver wedding anniversary is indeed a special occasion and we are honored to have been part of it. It's wonderful to hear that you enjoyed the tranquility of our Bandara Villas and found satisfaction in the amenities and services provided.Our Panoramic Pool Villa is indeed a haven of peace and we are glad you appreciated its location. We're also delighted that you had the chance to partake in our various activities, from kayaking to Thai language lessons, not forgetting the unique experience of our floating dinner.We are proud of our dedicated staff who always strive to provide the best services. Jenny, “S”, Nam, Pan, Sulma, Goft, Taen, Plam, Sarm, our diligent room cleaner, and the snack delivery staff will be thrilled to hear your kind words.Looking forward to welcoming you back for another memorable stay at our tranquil retreat. Our best wishes for your continuing celebration of love and companionship.Warm regards,Kimberly G.Guest Service Manager

Dear Kyle,It's a pleasure to know that you enjoyed your stay at our hotel. It's also wonderful to hear that you found our location to be an ideal place for relaxation.We look forward to welcoming you back in the future for another memorable stay.Best regards,Kimberly G.Guest Service Manager

Dear Ian,It brings us immense pleasure to read such a glowing review. Jenny will undoubtedly be delighted to hear your kind words, as she takes great pride in providing the warm, attentive service you've described.We're also thrilled that you appreciated our commitment to privacy, which we believe is essential to a relaxing and comfortable stay. We acknowledge your feedback regarding the water pressure in the shower. Rest assured, it is our constant endeavor to offer our guests the very best of experiences and your feedback is valuable in achieving that goal.We're grateful for your intention to recommend us to your friends and colleagues. We certainly look forward to welcoming you back for another memorable stay in the future. Best regards,

Dear Erika,Thank you for the review! Your feedback is much appreciated, and we look forward to welcoming you back.Best regards,

Dear Nilo,We’re so delighted to hear that you chose to celebrate your birthday with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon. All the best,Kimberly GeveraGuest Service Manager

Dear Brandon,Thank you for taking the time to share your experience with us. It warms our hearts to hear such amazing feedback! Our team works hard to ensure every guest has a memorable stay and we can’t wait to welcome you back for another fantastic experience.We'll make sure that our Guest Experience Team will receive your kind words.All the best,Kimberly GeveraGuest Service Manager

Dear Nicholas,Thank you so much for your perfect rating. We hope you’ll visit us again soon.Best regards,Kimberly GeveraGuest Service Manager

Dear Alice,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Bandara Villas Phuket. We can't wait to see you soon. Best regards, Kimberly G.Guest Service Manager

Dear Destini,Thank you for sharing a review of your recent experience. Our team here at Bandara Villas Phuket is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you particularly both Gem and Jenny. We hope you’ll visit us again soon.

Dear Lesha,Thank you for posting your positive review. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Bandara Villas Phuket in the near future.Best regards,Kimberly Gevera

Dear Guest,Thank you for the great review. It’s an honor that you recognized our efforts. We hope you’ll come back soon.Best regards,Kimberly Gevera

Dear Annie,Thank you for sharing a review of your recent experience. Our team here at Bandara Villas Phuket is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. I'll be sure to share this feedback with Wan, Peet and Jenny to give them the recognition that they deserves. We hope you’ll visit us again soon.

Dear Pasuree,Thank you for sharing this positive review. We appreciate our location here in {{location}} just as much as you do. We look forward to seeing you again soon.

Dear Hany,Thank you so much for your perfect rating. We hope you’ll visit us again soon.

Dear Ka Chun,Thank you so much for your perfect ratings. We hope you’ll visit us again soon.

Dear Michal,Thank you for the great review. We hope you’ll come back soon.

Thank you for your kind review. We are thrilled to hear that you've enjoyed your experience at our villas. We will be sure to pass over the compliments to Emil. Again, thank you for your kind review.

Dear Natalie,Thank you for the great review. We hope you’ll come back soon.

Dear Mike,Thank you so much for this fantastic review! I am thrilled to read how much you enjoyed your recent stay at our property. Please be ensured that your lovely feedback has been shared with our teams and we are all looking forward to welcoming you back for another memorable stay!

Dear Khalled,Thank you for your feedback. We will share them to our team. Hope we have a chance to serve you again soon.

Dear Siew Kuan,Thank you for taking a moment to share your ratings at Bandara Villas Phuket. We hope you’ll visit us again soon.

Thank you for the message. Hope we have a chance to take care you again in near future.

Thank you very much for your review.we hope to welcome you and your family again.

Thank you very much for your ratings Joanna, much appreciated. A big thanks from our associates and management, glad you stayed with us and hope to welcome you back again. Kind regards, Christopher Adams Resident Manager

Dear Thoralf,Thank you for taking a moment to share your experience at Bandara Villas Phuket. We look forward to having a chance of welcoming you again soon.

Dear Camila,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We hope to see you again in the near future. Sincerely,

Dear Valued Guest, Thank you for your amazing comments and we hope to welcome you back soon. Best Regards, Waraluck C. Executive Assistant Manager

Dear Raimo, Thank you for staying with us and rating. We hope to welcome you back again. Best Regards, Waraluck C. Executive Assistant Manager

Dear Sir/Madam, Thank you for staying with us and rating. We hope to welcome you back again. Best Regards, Waraluck C. Executive Assistant Manager

Dear Parkorn, Thank you for your great review. It is our hope you will come back and visit us again in the near future. Best Regards, Waraluck C. Executive Assistant Manager