Dear Paula, Thank you for your stay and sharing your experience. We hope to see you again soon.

Thank you for your stay

Dear Guest, Thank you for your comment. We appreciate your feedback, which I will share with my Team to ensure we undertake the neccesery improvements. We do apologize for any inconvenience during your stay, and we hope you will visit us again in the future.

Dear Guest, Thank you for your comment. We hope to see you again soon.

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and we look forward to seeing you again soon.

Hi Curt, we are glad to have served you greatly, kindly come back again. Thanks. Reservations.

Thank you fr your rating.

Dear Duncan, Thank you for your feedback. We regret to hear you did not enjoy your stay with us. Unfortunately we cannot control people's behaviour and how this may impact others. Kind regards,

Dear Barry, Thank you for your booking, we are happy you enjoyed your stay and we look forward to seeing you again soon.

Dear Sue, Thank you for your review. We are happy that you had a quiet and comfortable room, and We appreciate your comment regarding the cleanliness. We apologize for any inconvenience during your stay but we look forward to seeing you again soon.

Dear Dawn, Thank you for your lovely feedback. We are happy to hear you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards

Dear Guest, Thank you for your feedback. We hope you had a pleasant stay with us and that we may welcome you back in the future. Kind regards,

Dear Karla, Many thanks for your kind feedback. We are happy to hear you had a pleasant stay with us and hope to welcome you back in the future. Kind regards

Dear Karl, Thank you for your feedback. We hope you had a pleasant stay with us and that we may welcome you back in the future. Kind regards,

Dear Aysha, Thank you for your feedback. We hope you had a pleasant stay with us and that we may welcome you back in the future. Kind regards,

Dear Soyeb, Thank you for your lovely review. We are happy to hear you enjoyed your stay with us and all we have to offer. We hope we may welcome you back in the future. Kind regards,

Dear Guest, Thank you for your feedback. We are sorry that you have not enjoyed your stay with us. Please let me highlight that we never advertise free on site parking, an it says very clear on the booking platform: "No on-site parking Free off-site parking nearby" Our staff kindly offered you our sister hotel where parking is available at an extra cost, which you accepted. I am very disappointed to hear that you didn`t have a comfortable stay in Cumberland Hotel but if you had any issue opening the window you could have asked Our staff they are always happy to help. Once again I am sorry that we were unable to provide the guest experience that we pride ourselves on and trust that you enjoyed your visit to Edinburgh and had a pleasant journey home.

Dear Shannon, Thank you for your feedback. We hope to welcome you back in the future. Kind regards,

Dear Guest, Thank you for your lovely feedback. We are thrilled to hear you enjoyed your stay with us and all we have to offer. We hope to welcome you back in the near future. Kind regards,

Dear Guest, Thank you very much for your lovely feedback. We are really happy to hear you enjoyed the position of the hotel in the city, the facilities and everything we have to offer our guests. We try very hard on daily basis to give excellent service, this is why comments like yours urge us to want to be better every day. We really look forward to welcome you back in the future. Kind regards, All staff and management

Dear Steve, We are really happy to hear you enjoyed your time with us. Thank you very much for pointing out the cleanliness of the hotel and the hard effort the staff are giving on every single day. We look forward to welcome you again in our hotel. Kind regards, All staff and management

Dear Guest, Thank you for your lovely feedback. We are very happy to hear how much you enjoyed your time with us and all we have to offer our guests. We hope we may welcome you back in the future. Kind regards,

Dear Guest, Thank you for your kind feedback. We are pleased to hear you enjoyed your time with us and exploring the local area. Apologies for any inconveniences experienced during your time with us but we must point out that we do not advertise a lift on our premises and state that we are only accessible by stairs. Kind regards

Dear Sri Ram, Thank you for your feedback. We regret to hear you did not enjoy your time with us and have taken note of the points you raised. We only wish you had expressed your concerns during your stay to allow us to rectify the situation. Kind regards

Dear Nikita, Thank you very much for your kind feedback. We are happy to hear you enjoyed your time with us and all we have to offer our guests. We hope we may welcome you back in the future. Kind regards

Dear Guest, Thank you for your kind feedback. We are pleased to hear you enjoyed your time with us and that we could live up to your expectations. We hope we may be fortunate enough to welcome you back in the future. Kind regards

Dear Guest, Thank you very much for your kind feedback. We are pleased to hear you enjoyed your time with us and our easily accessible location. Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments. We hope we may be fortunate enough to welcome you back in the future. Kind regards

Dear Guest, Thank you very much for your wonderful feedback. We are happy to hear how much you enjoyed you time with us and all we can offer our guests. We hope we may be fortunate enough to welcome you back in the future. Kind regards

Dear Guest, Thank you very much for your kind feedback. We are pleased to hear you enjoyed your time with us and appreciated the hard work our staff put in to accommodate you the best they can. We hope we may welcome you back in the future. Kind regards

Dear Guest, Thank you very much for your kind feedback. We are very happy to hear you enjoyed your time with us and hope we may welcome you back in the future. Kind regards

Dear Guest, Thank you for your feedback. We are pleased to hear you enjoyed your time with us, the complimentary breakfast and all the hard work our staff put in to accommodate you the best they can. Apologies for any inconveniences experienced during your time with us, but we hope that despite this we may welcome you back in the future. Kind regards