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"Hotel and staff were great. Room was great. You now have to pay for drop off parking at Heathrow which was difficult as I am not from England. There should be a way to pay by cash. This is not the hotel, it’s the airport that is charging. "

"Yes "

"Mouldy rooms. Extra cost at every turn"

"Staff, amenities, and quality is average, in the best way possible. It’s the bare minimum for a hotel in my opinion. However; the elevators suck, extremely slow, and the room we got was very small, and lacked ventilation. If the room was slightly bigger, maybe with the bathroom in a separate room, and not next to the bed. It’d get 5 stars. "

"Didn't see or use the gym"

"Amazing location, perfect for sightseeing. Lovely big rooms, beautiful bathrooms with luxury toiletries. Great hotel for a trip to the capital."

"Love the location and staff at this hotel. I stay here every time I am in London. However, the last time I was here, I was not told that there is no desk or table in the room (premium Queen, which is what I always book - I always had a table and chair before), so it was difficult for me to get any work done on my computer. Other than that, I would recommend it."

"Perfect stay and lovely breakfast. Fan in room great. Bed a little on the small side for a double. Went to the Fawlty Towers experience which was brilliant!! "

"Perfect stay"