Khách sạn Croston

"Very pleasant place to stay. Comfortable rooms, lovely staff and nice views"

"Elevator is very old, had trouble moving up and down. Mattress very hard. Other than that pretty decent."

"Good location for Liverpool City/Football. Staff are lovely and attentive. Rooms and facilities need updating/repairing to make this a 5 star stay"

"Stylish hotel , super hotel with great staff. Everything about our stay was great. Loved the spacious room , loved the breakfast and evening meal. Spa very nice, would definitely come back."

"Really lovely and super helpful staff!"

"We had no wifi at all .no blind at well overlooked by people having coffee at open doors on raised level opp room 206 no privacy . Bath taps didnt work towels looked grey not white Heating didnt work when we arrived lift broken for years as other guests told us too .No tissues in bathroom very poor restaurant set in beautiful grounds but not a good experience sadly "

"Stayed here to attend a conference on site which was convenient. Breakfast is very good and I really liked the on site spa and fitness facilities. The spa had a promotion with the hotel which was good. The room is nice, comfortable and clean. Would’ve appreciated a mini fridge in the room although the hotel staff allowed me to keep things in reception. The reception staff are generally very helpful except one male manager during my stay who was not very flexible or helpful."

"We didn’t use the amenities as we just needed a bed for the night and quick check-in and getaway. Location was great for us, close to a relative we were picking up before heading out to Manchester airport. We enjoyed chatting in (rusty) German with the friendly lady on the front desk. Forgot her name unfortunately. Would definitely use the hotel again and will recommend to other visitors coming to the area from overseas."

"Everything about the stay I couldn’t fault it"

"A modern and comfortable room, but the poor breakfast service let down the overall enjoyment of the stay. The rooms are well designed and high quality, although there were issues with our lamp (flickering badly, couldn’t use it) and shower (blocked plug hole, not draining). Maintenance issues were reported to reception, but as it was the weekend, I was told there was nobody available to look into it until Monday. Nevertheless, we enjoyed the rest of the room. Breakfast was disappointing....

"Great staff. Comfy bed and nice bathroom. Thank you"

"Spa was lovely, clean and fantastic facilities. Room was well equipped with comfortable bed. The orangery had to be the highlight. The food is incredible!"

"The rooms was very clean staff very friendly and always there if needed anything. The breakfast was always cooked to perfection and very pet friendly . Will definitely book again ."

"Unbelievable customer service. Just what we needed as a stop off. Highly recommend."

"Hotel was perfectly placed, very modern, bar and lounge area is excellent"

"The decoration and cleanliness of the hotel was outstanding, along with the spa facilities, Bennett’s Restaurant and the hotel breakfast room. The food was delicious with a nice selection. The staff were polite, friendly and helpful, we will be back ⭐️⭐️⭐️⭐️⭐️"

"Staff brillant"

"Very beautiful hotel. Happy to return. Only area for improvement is the customer service."

"Arrived late - quick checkin, clean modern room and decent WiFi. Amazing shower - both power and temperature. Comfy bed"