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"The location of this hotel is what draws people there. The rooms are small, but you are in the location for the sites, not to stay in the room. It is a very busy hotel. The lobby is always busy. It is currently undergoing renovations, which makes the lobby look even smaller. The staff are very helpful, but we found that the housekeeping was lacking. We had run out of tissues, toilet paper, and towels. The room we were in got sun all day long (and the summer days in London are very long),...

"The best capsule I have stayed in London. It’s brand new and hope it continues to be well maintained. Gender specific toilets and showers which is perfect. Stairs to the top bunk are awkward so you have to be careful, one wrong move and it’s a wrap! Great communal area, wish there was more seating and also couldn’t locate luggage room on my stay,maybe this need better signage."

"Phòng tốt"

"Less than I even expected"

"Great location"

"Proximity was great, centrally located"

"The properly was in a nice location. It had air conditioning in the terrible heat wave. The staff was lovely and always helpful. The rooms were clean."

"I loved the Hotel Riu London Westminister. The hotel was clean, secure, and provided a nice breakfast in the morning. The hotel was situated about 10-15 minutes walking distance from the london subway station. It was within walking distance to Big Ben, Parliament, Westminster Abbey, and other tourist sites. The hotel made Uber access very easy for its guests. The staff was very helpful and responded to requests very quickly. However, I wish the hotel had a restaurant that provided dinner...

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"Decent hotel in a central location. I stay here often when on business. This time, the experience was not good. It was very hot and there was no air conditioning. The hotel is well kept and the staff are lovely. But the lack of air con is a significant drawback in summer."

"The hotel is in an excellent location. The staff is outstanding, the service is excellent, and the cleanliness is impeccable. Everything was perfect. Highly recommended for families, couples, and groups of friends. The price is reasonable and offers great value. I 100% recommend it."

"No AC, cold water available, elevator just old and dated and rooms and bathroom are tiny for luggage and two people. Location is amazing and the staff was so nice."

"Staying here with my daughter for two nights, we enjoyed the reprieve from the heat with the AC! One drawback was the positioning of the toilet - not accommodating for anyone with long legs. Overall, I’d stay here again - close to the St Pancras International, which was a must for our travel."

"The room we were given initially was shocking! Dark, dingy with a terrible smell and a view of a brick wall. The carpet was wet with something and they had clearly used air fresheners to disguise this. No iron, no hairdryer and the wardrobe wouldn't open due the placement of furniture. This room should not have been given to anybody. When we booked in we were initially offered an option to upgrade which we turned down- without having seen the room then when we discovered the state of the room it...

"C'était calme et bien localisé pour se déplacer facilement en transport en commun. Il y avait des épiceries et restos à proximité, ce qui était bien pratique! La chambre comme telle était comfortable et bien organisée."

"Steep stairs. Great hotel very close to a lot."

"This hotel is in a fantastic location right in the heart of central London beside Tottenham Court Station. The rooms are small however are newly renovated with a great shower and air conditioning unit which is rare for London, most other hotels in the area are not as clean and don't have AC. They only change bedsheets and towels every 4 days but they can be requested at no charge from the front desk. Overall I highly recommend this hotel for a weekend in London"

"The air conditioning was ice cold which was welcome with the heatwave happening in the UK. The staff were attentive and friendly. Will definitely stay next time we are in London."

"The hotel location was great. Very easy to use tube or buses. All the staff were excellent. The room was adequate, but there was a noisy, intrusive air-con unit which we needed all night. The wardrobe doors were ill-fitting and storage space was limited. Excellent supply of hot water, and a good shower. Evening eating was disappointing - very poor quality in the bar or asian food in an unappealing restaurant, so we ate well nearby. The large bar was great for watching the World Cup. Breakfast...