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"We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day...

"Good location. Rooms are tired."

"I enjoyed my stay at the Drey! It’s a tiny room but it’s clean and it’s a comfy sleep. We had a hot water issue in the shower and they switched our room right away. The only drawback is that not all rooms have a TV. Thanks for a great stay. -Nikki"

"We didnt stay for breakfast "

"L'hôtel est plus que minimalist Pas'de personnel Des que vous demandez quelque chose on vous fait payer (consigne de sac à dos 15£ pour chaque bagage. Early check in 1h e''ava' Ce 40£) Il 'y a aucune fenêtres dans tout l' hôtel ni dans les chambres ni couloirs ni réception. Je décommandé fortement "

"Excellent location across the Thames from Westminster and Big Ben. Located near Waterloo station for easy access to the Underground."

"Clean room, but extremely tiny. No room for storage. Great for one night only. Can not imagine staying for a longer period. "

"Everything about the Mitre House is outstanding. The staff is always friendly and welcoming. The room is very comfortable, clean, and quite serviceable. The breakfasts are out of this world good--table service, full English. The location is ideal for those of us who are there to see London, only a block from Paddington station which is a major transportation hub and stop along the Heathrow Express. For anyone looking for a comfortable, accessible, and welcoming experience, consider Mitre House...

"Staff came in to clean every day 👍"

"今回初めての滞在だか先ずロケーションが良く全て行き届いたホテルです。周りが静かで治安も良い。朝食のグレード、サービスも最高で又次回もこのホテルで決まりです。"

"Beautiful suite!!!"

"We didn’t do breakfast at the hotel. We thought the cost was too much. The room was very clean. The staff was extremely helpful and friendly. The room was small but ok for a short visit. The room was way too warm. Temperature control was practical non existent and very little air circulation. We give kudos to the hotel’s location. Close to the tube and bus routes. "

"Grand at the Grand! A most welcoming environment inside and very convenient access to major London sites and events made this a satisfying and exciting location. Best breakfast, however, is at the Cafe Concerto next door."

"Everything was fabulous. Not one complaint. This was my third stay at Bailey's and will return next year! Breakfast wonderful and the staff made my day every morning. Thanks to TEIGIST, ABDUL, ASYSUI (spelling), RAMSHA, etc. Lovely people from all over the globe. Also reception desk staff, DIANE, NICK, etc. Also the wonderful doormen!"

"Phòng tốt"

"Great location, cool spot"

"Breakfast was wonderful"

"Honestly this hotel was soo amazing could not give a single fault from the minute you walk in to the minute you leave the staff are so welcoming and so nice, and it just smelt very nice when you walk in and through out the whole hotel might I add. we got early check it witch was a bonus and our room was so so clean and spotless I would definitely recommend and if I ever stay in London again I will be choosing this hotel thank you "

"Perfect location and good value for the location"

"Very convenient location and always helpful and friend staff"