Khách sạn Mells

"Everything about the Hotel was excellent. Lovely, friendly, very helpful staff, compty bed and room, clean and with coffee/tea/biscuits provided. Breakfast was first class, trout with poached eggs were perfect, Trish went above and beyond to help us with my disabled husband, she even collected our cases from our room and a staff member took and loaded them into our car. Would certainly stay here again."

"A historic building in a central position in Frome, clearly an old coaching inn or similar. The bedrooms sit within a maze of staircases and corridors. Some stairs are best suited to young mountain goats. My room was on the top floor, up a narrow, steep stair with a tricky turn. My stick and I managed it, just, and staff brought up and took down my case. I expected an attic-type room, but it was spacious, with high ceilings, nicely laid out and with a clean, well-maintained bathroom - full...

"A nice stay. A lovely pub right in the middle of Frome. We stayed here to go to an event at the Cheese and Grain which was perfect. Just be aware that as the rooms are part of an active pub you may get some noise on busier nights"

"A wonderful place to stay. A fantastic old building with so much character and lovely country views. Bedrooms very comfortable with great attention to detail and well thought through. Excellent breakfast and a good menu for dinner - well presented and very tasty. The highlight though were the staff throughout. It's such a pleasure to receive genuine excellent customer service from start to finish. Thank you."

"Enjoyable stay in a good location for exploring Bath. A bit awkward to find car parking nearby at busy times but otherwise all good."

"A perfect birthday treat"

"Had a great stay, room 1 was fantastic. We enjoyed the comfortable bed and a sofa was a bonus. Great bath, one thing to note may be the addition of a shower curtain, we managed to soak the floor every time we used it. Water and orange juice was a nice touch and filtered coffee was tasty. We did feel the stairs were very deep and the additional of another hand rail may be something to consider. Lovely dark room and we slept so well. Breakfast was great, nice to see all local and home grown...

"On first arriving to this hotel all seemed well, staff member was polite, explained all we needed to know and helped us to our room, once in the room we noticed that it needed to be maintained better as there was cracked tiles in the bathroom, frayed carpet areas, paint chips and marks on the doors. The furniture such as the dressing table is bubbled up and the tv remote was dirty also. The bed was very hard and left me with a very painful back, the pillows were flat and so had to fold them to...

"Terrific staff, very kind and friendly. Free breakfast was good, restaurant was great for dinner. Big room with big bathroom, nicely updated."

"A lovely stay spoilt on the last day. After handing our room key back, the receptionist ran after us and accused us of not paying, despite me paying 2 weeks beforehand! They apologised and blamed Expedia for the mixup. It was rather embarrassing, so hey guys - Dont bother booking through Expedia!!"

"Wonderful birthday trip for my wife. We will be back!!"

"We found the interior design to be inventive and beautiful. The hotel is a joining of 12 (?) different houses and getting around can feel like one is in a maze. As an older couple, they gave us a room we could get to, avoiding stairs and gave us a great view. The modern bathroom had to be a bit cramped to accommodate the many mergings of houses. We would have liked to have had tissues and more hanging space in the room. The bed was way too hard for one of us. They brought up a duvet to top the...

"We enjoyed our stay, good breakfast and dinner, staff are helpful, will go back there again. Good location and good scenic view."

"Très bel hôtel, personnel courtois, Spa agréable et gratuit à certaines heures. Beau déjeuner inclus. Coût élevé par contre, mais hôtel de luxe."