6/10 - Được
Linda, Fairfax
Đi cùng bạn đồng hành
08/12/2025
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is located across from Bath Spa train station.
Checking in, we waited 10 minutes while the desk clerk talked to other visitors, not registering, just talking.
The check in area is very small, and there is nowhere to sit, as the locals view this as a place to gather. And do not give way for guests.
We went to the room, which was very worn, while it was clean, there had been spills on the carpet, the walls had dings and scrapes, the inside of the door had been kicked in.
Hard to find light switches, the bathroom light was placed behind the TV screen. There was a shade on the main bedroom window, but no drapes. The hot water in the sink never worked, and the hot water in the bath/shower often dribbled down to lukewarm flow. This over the entire four days.
The breakfast was ok, with about six offerings. But the food was barely warm.
We ate dinner there one night, and the food was indifferently prepared/barely warm. The hotel was full, but competing with local folks to sit in the two lounge areas was discouraging. One evening we came in and the locals had filled the area and were not moving. Later after a rugby game they spilled out into the street and were exuberantly rowdy. That's ok, but they were not giving way. The heating was ok. The location is nice to get to abbey, roman baths, stores but hotel is not comfortable. Elevator was small but worked well; stairs were steep no railings. Bed good but small. Very clean.
Linda
Lưu trú 4 đêm vào Tháng 12, 2025
