Khách sạn Hellifield

"On arrival Monday 4.30pm, this is a really lovely property, clean & tidy, parking not a big issue, quiet street, but the property was freezing cold, heating thermostat set at OFF, boiler was on. Boiler water very low topped up nothing. Hottub cold was 29°. We went through welcome pack no owner details, no heating details, hottub details 3 pages of, do's & don't's, main detail for hottub was DONT TOUCH TEMP BUTTONS. We had booked through Hotels.com this is a Sykes Cottages Property & on arrival,...

"A really lovely cottage. A big space, two good sized en-suite bedrooms and a well equipped kitchen."

"Really good stay"

"What a wonderful place to stay! We were delayed in our travels and arrived after the kitchen had closed. The staff were very kind and accommodating and made us a lovely dinner. The food was exceptional! Additionally our room was terrific with a great shower. We will definitely return to do some hill walking nearby. Only wish we had stayed longer!"

"Brand new renovated cottage, in the old bunker house, absolutely ideal for 2 guests with breakfast included. Clean , perfect food & service, what else do you need."

"Room 1 is extremely small, but was spotless and the bed extremely comfortable. There were too few staff. Service at dinner and the bar was very slow. Dinner wasn't as hot as it should have been. There was too much food on a small plate, I had to hunt under the chicken for my vegetables! Overall, it's quite expensive for food that although was delicious it wasn't hot and not served in a timely manner."

"Everything about the hotel, ticked all the boxes. Extremely helpful and polite staff, a credit to the hotels owners."

"Just a suggestion. -share the internet password on the charkboards"

"Huge parking, would be great if EV charging is provided. Very peaceful, comfy bed and mattress. I booked it 3 times in one month coming for some work, has been great."

"Service was poor for dinner. Weren’t booked in Forgot our wine forgot our dessert."

"Great food. Quiet hotel. Very clean."

"Stayed cool despite heatwave as old stone building. Clean . Good breakfast. Pleasant staff"

"The room particularly was well furnished with very large shower and over large sink which was brilliant"

"Would prefer to be in same building but the breakfast was excellent and staff helpful"

"Unfortunately this stay was not enjoyable at all. The place overall is very run down, the bed is an old springy bed with huge "roll together" and so soft you end up touching the base. The air conditioning didn't work, the windows hardly open at all due to security reasons and the room was stifling hot and very stuffy which resulted in next to no sleep. She would have been stunning in her day, but it's long, long gone. Not worth the money."

"Lovely hotel / pub in a very scenic location. Beautiful views. We had 2 cottages for our extended family group of 7 adults/ 4 children. Spent the afternoon enjoying the patio drinks and watching the water flow. Had a delicious Sunday dinner in the lovely upper dining room. Beds were comfortable and had everything we needed . Would definitely stay again ."

"Didn't get a blanket for the sofa bed as requested, soap dispenser broken in shower, sofa not very comfortable, breakfast cutlery was dirty, tables not clean during breakfast, even though asked a lady to clean a table please, but didn't."

"Overall nice comfy room/hotel, just missing a fridge in the room, apart from unusual hot weather, like to keep water cold in our room for middle of the night, get quite thirsty. Could easily fit a small fridge in the cupboard where you kept the tea tray. X"