I stayed here before when it was the Trusty Hotel. It is the same structurally and is a basic hotel. But there was a strange smell in the lobby and the hallways outside of the room. I'm guessing it's from the cleaning chemicals used. My wife and I didn't like it at all.
As for the staff, they were professional and had no issues there. Good service.
The bed, room and bathroom were also good and we liked them. It was just that smell that was an issue.