6/10 - Được
Jessica
Đi theo nhóm
05/06/2024
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
We booked this resort to celebrate a friends birthday. Upon arrival we noticed that half of the resort was under construction. It wasn’t a huge deal because we didn’t hear any work being done during our stay. But it did seem to have a big impact on the amount of people that were there as it did not feel very busy at all.
Despite not being busy, it was very hard to get reservations for the restaurants we wanted to, but my biggest complaint is how the staff handled a reservation that we did have. We booked the Italian restaurant to celebrate my friends birthday for a 9:00 reservation and received a phone call at 8:00 stating that the restaurant was closed due to the election. We were in our rooms since 3pm and they hadn’t tried to contact us earlier so we could make alternate plans. During our 4 nights here we unfortunately ate in the buffet for every meal except one as there weren’t other options. The buffet had no AC and food that looked like it had been sitting out all day.
Our room was fine but the bathroom is in need of an update as the shower and tub both seemed old and a bit dirty. Our AC worked well in our room but the ac in our friend’s room barely worked to cool the room off.
Overall the resort is probably fine if you have kids as it seems like there was a lot for the kids, but as an adults trip I think there are better options.