Hồ bơi ngoài trời, mở cửa từ 6:30 đến 21:00, dù/ô trên bãi biển/hồ bơi

Nhận xét về Alani Hotel & Spa.

4 out of 5
Alani Hotel & Spa.
134-136-138 Trần Bạch Đằng, P.Mỹ An, Q.Ngũ Hành Sơn, Đà Nẵng

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 188/370 nhận xét" "
Đánh giá 8 - Tốt. 128/370 nhận xét" "
Đánh giá 6 - Được. 35/370 nhận xét" "
Đánh giá 4 - Kém. 10/370 nhận xét" "
Đánh giá 2 - Tồi. 9/370 nhận xét" "

8,6/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Dylan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cozy.
Lưu trú 3 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 14/11/2023
Dear Dylan,Warmest greeting from Alani Hotel & Spa,Thank you very much for choosing our hotel to stay in. We really appreciate highest score you give us. It would be great to welcome you back to the hotel during your next vacation!Best regards.

10/10 - Xuất sắc

Du

Đi cùng thú cưng, Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I want to give 5 stars in all aspects. We had an amazing stay at this hotel and would highly recommend it if you are planning a trip to Danang. The hotel is located just a few minutes away from the beach and a number of restaurants and is only a 10 minute drive from Danang airport. We stayed in a seaview room on the 9th floor which was clean, spacious and had a beautiful view overlooking the sea. Breakfast was delicious and many choices. Additionally, the hotel are offering lunch or dinner for each reservations. Every staff is very kind, so I am in a good mood during my stay. It's a very comfortable place. If I go to Danang again, I won't hesitate. This is the first choice.
Alani Hotel & Spa Team trả lời vào 14/09/2023
Dear Ms Helen Pham,Thank you for taking the time to share your experience at Alani Hotel & Spa . We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more.Once again, thank you very much, and wish you have a nice experience during your stay.Sincerely,Hotel Management.

10/10 - Xuất sắc

Vy Tha?o

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good about the hotel. The people at the reception were very welcoming and helpful. Richard, who is the bellboy was especially very helpful and assisted us really well. Rooms were nice and clean. We had booked Twin or DBL No View rooms and we were not disappointed, so cheap. Location wise, it was very convenient. The beach was just 2mins away and there were lots of restaurants nearby. Few Indian restaurants were within 10mins walking distance from the hotel which was really helpful. Overall a good place to stay in the My Khe beach area.
Lưu trú 1 đêm vào Tháng 4, 2023
Alani Hotel & Spa Team trả lời vào 05/04/2023
Dear Ms Vy Thao,Thank you very much for choosing our hotel to stay in.We really appreciate your valuable comments. We're glad you were satisfied with our staff and service.It would be great to welcome you back to the hotel during your next vacation!Best regards

10/10 - Xuất sắc

Hien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel, excellent location and facilities. The pool, and the view from the rooftop lounge are amazing. Small room and no view
Alani Hotel & Spa Team trả lời vào 14/03/2023
Dear Ms HienWarmest greeting from Alani Hotel & Spa, Thank you very much for choosing us for your stay. We are very happy that you had a great experience at Alani Hotel & Spa and gave a good review for your stay at the hotel. The satisfaction of you is the motivation for us to strive again and again. Thank you and wish you good health and success. We hope to have the opportunity to serve you again.Best regards.

10/10 - Xuất sắc

Xoan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Khách sạn sạch sẽ, nhân viên thân thiện, nhiệt tình. Nếu có dịp sẽ quay lại.
Lưu trú 1 đêm vào Tháng 9, 2022
Reservation Department trả lời vào 07/09/2022
Kính chào chị Xoan,Alani Hotel & Spa xin chân thành cảm ơn chị đã tin tưởng và lựa chọn Khách sạn là điểm dừng chân khi ghé thăm thành phố Đà Nẵng xinh đẹp cũng như dành thời gian để viết phản hồi của chị về kỳ nghỉ tại Alani.Phản hồi tích cực của chị là nguồn động lực để đội ngũ nhân viên của chúng tôi luôn hết mình mang đến trải nghiệm tôt nhất cho khách hàng. Chúng tôi rất mong có cơ hội để được chào đón chị và gia đình trở lại Khách sạn vào một ngày không xa,Chúc chị và gia đình luôn mạnh khỏe và gặp nhiều niềm vui!Trân trọng,Trưởng Bộ phận Chăm sóc Khách hàngAlani Hotel & Spa

10/10 - Xuất sắc

Son

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tôi đặt phòng cho bố mẹ tôi đi nghỉ dưỡng. Khách sạn rất sạch sẽ. Nhân viên tốt bụng. Nhân viên lễ tân giúp đỡ bố mẹ tôi rất nhiều. Ông bà rất hài lòng về khách sạn và đặc biệt cảm ơn đến bạn nhân viên lễ tân tên Hiền.
Lưu trú 2 đêm vào Tháng 8, 2022
Reservation Department trả lời vào 29/08/2022
Xin Chào Anh Son Nguyen,Alani Hotel & Spa xin chân thành cảm ơn anh đã tin tưởng và lựa chọn Khách sạn là nơi lưu trú cho Bố Mẹ anh trong đợt nghỉ dưỡng tại Đà Nẵng, cũng như dành thời gian để viết những dòng phản hồi tích cực này, đặc biệt là những lời khen cho nhân viên chúng tôi.Phản hồi tích cực của anh và cô chú là nguồn động lực để đội ngũ nhân viên của chúng tôi luôn hết mình mang đến trải nghiệm tôt nhất cho khách hàng. Chúng tôi rất mong có cơ hội để được chào đón anh, cô chú và gia đình trở lại Khách sạn vào một ngày không xa,Chúc anh và cô chú luôn mạnh khỏe và gặp nhiều niềm vui!Trân trọng,Alani Hotel & Spa Team

10/10 - Xuất sắc

Malci

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I only stayed one night at the hotel and service was really great as well as staff. They helped me with everything I needed. Thank you so much!
Lưu trú 1 đêm vào Tháng 8, 2022
Reservation Department trả lời vào 10/08/2022
Dear Mr. Malci Omer, Warmest greetings from Alani Hotel & Spa, Thank you for taking the time to let us know about your recent stay at our hotel. We are delighted to hear that you had a wonderful stay with us. We really appreciate your comments regarding our staffs and our service. This is really a great encouragement to our staffs to continue to deliver the best services to our guests. We hope that we can have another chance to serve you better in the future. We look forward to welcoming you again. Once again thank you very much for your kind review. Reservation Manager Alani Hotel & Spa Team

10/10 - Xuất sắc

HO THI THUY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel's new and the room's clean every day, the room with reasonable price. Staffs are friendly, we late check-in at 3:00 am, but the receptionist have supported us in many things. Spa service is excellent and we really love to use the Sauna in the hotel. Breakfast is delicious. We will come back in the future and recommend Alani Hotel & Spa to our friends and family.
Lưu trú 1 đêm vào Tháng 8, 2022
Reservation Department trả lời vào 04/08/2022
Dear Ms. HO THI THUY, Warmest greetings from Alani Hotel & Spa, Thank you for taking the time to let us know about your recent stay at our hotel. We are delighted to hear that you had a wonderful stay with us. We really appreciate your comments regarding our staffs, spa service, breakfast... This is really a great encouragement to our staffs to continue to deliver the best services to our guests. We hope that we can have another chance to serve you better in the future. We look forward to welcoming you again. Once again thank you very much for your kind review. Alani Hotel & Spa Team

10/10 - Xuất sắc

Subin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel service is excellent, we really love the pool on the top with ocean view and enjoy the cocktail, staffs very friendly, breakfast have many foods every morning. 5 Star Hotel.
Lưu trú 1 đêm vào Tháng 7, 2022
Reservation Department trả lời vào 02/08/2022
Dear Mr. Subin Warmest greetings from Alani Hotel & Spa, Thank you for taking the time to let us know about your recent stay at our hotel. We are delighted to hear that you had a wonderful stay with us. We really appreciate your comments regarding our staffs, breakfast.This is really a great encouragement to our staffs to continue to deliver the best services to our guests. We hope that we can have another chance to serve you better in the future. We look forward to welcoming you again. Once again thank you very much for your kind review. Alani Hotel & Spa Team

8/10 - Tốt

Bradley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good property. Great, friendly and helpful staff. Amazing view from rooftop bar and swimming pool. Close beach, restaurants, market, bars. Only negative- the A/C is connected to the door Key, therefore when you are out of the room the A/C is off. Considering it was 38 degrees returning to the room was unbearable- it took the room a couple of hours to cool down to a comfortable level
Lưu trú 3 đêm vào Tháng 5, 2024
Alani Hotel & Spa Team trả lời vào 16/05/2024
Dear Bradley,Greeting from Alani Hotel & Spa,We appreciate that you took your time to share with us your experience and would like to apologize for any inconvenience or disappointment you encountered. We learn what we could do better to bring the best experience possible to our valued guests.SincerelyHotel Manager

10/10 - Xuất sắc

Megumi

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Julia

Đi cùng bạn đồng hành
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The facility is fairly old and isn’t as vibrant as shown in the photos, and some amenities weren’t kept up for use such as the gym and pool bar; however we enjoyed the incredibly spacious room, delicious breakfast and short walk to the beach and many restaurants nearby.
Lưu trú 3 đêm vào Tháng 4, 2024
Alani Hotel & Spa Team trả lời vào 06/05/2024
Dear Julia,Greeting from Alani Hotel & Spa,We appreciate that you took your time to share with us your experience and would like to apologize for any inconvenience or disappointment you encountered. We learn what we could do better to bring the best experience possible to our valued guests.SincerelyHotel Manager

10/10 - Xuất sắc

Ryohei

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
男性1人で3泊しました。立地、スタッフの対応、プール、朝食等、全てにおいて満足のサービスでした。
Lưu trú 3 đêm vào Tháng 4, 2024
Alani Hotel & Spa Team trả lời vào 02/05/2024
Dear Ryohei,Greetings from Alani Hotel & Spa, We are delighted to know that you had an enjoyable and memorable time at Alani Hotel and really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery and we are delighted that we have been successful in achieving this during your stay. Looking forward to welcoming you back in the future! Regards, Hotel Manager

10/10 - Xuất sắc

Ngoc Hien

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
love that It was walking distance to the beach. wonderful staff. food options for breakfast was good. affordable for our trip
Lưu trú 2 đêm vào Tháng 4, 2024
Alani Hotel & Spa Team trả lời vào 27/04/2024
Dear Ngoc Hien,Greetings from Alani Hotel & Spa, We are delighted to know that you had an enjoyable and memorable time at Alani Hotel and really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery and we are delighted that we have been successful in achieving this during your stay. Looking forward to welcoming you back in the future! Regards, Hotel Manager

6/10 - Được

Cheryl

Đi cùng gia đình
Thích: Sạch sẽ
The great photos of rooms and ocean views are not quite the reality. Our room looked out over a mass of rubble opposite side of street - with the ocean behind it, guess in time another hotel will sit in this area. Our room was not as ‘light and airy’ as the photos portrayed. We reserved ‘Connecting Rooms, Ocean View’ - the 2nd room was actually windowless, when you know you can see this in photos, but I believe it should be stated in description. Door staff and pool bar guy really friendly and helpful. Pool is small and was overtaken by one family /group using the life saving rings as floats as they drank beer in pool. Breakfast was disappointing and dining room was very hot. Aircon in bedrooms also quite poor. Had great communications prior to check-in about a pick up taxi, we booked with them for convenience even though price was quite above going rate so were pretty frustrated when told at checkout as we were only 3 people, we shouldn’t have drank the 4th bottle of warm complimentary water, we thought this was very petty over pennies. Only stayed here one night, da nang and this hotel were not for us. Location was great for beach and nightlife if that’s what you enjoy.
Lưu trú 1 đêm vào Tháng 4, 2024
Alani Hotel & Spa Team trả lời vào 15/04/2024
Dear Cheryl,,Greeting from Alani Hotel & Spa,We appreciate that you took your time to share with us your experience and would like to apologize for any inconvenience or disappointment you encountered. We learn what we could do better to bring the best experience possible to our valued guests.SincerelyHotel Manager

8/10 - Tốt

YUJI

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
NHKプレミアムが見られて良かった。
Lưu trú 3 đêm vào Tháng 4, 2024
Alani Hotel & Spa Team trả lời vào 06/04/2024
Dear Mr Yuji Saisho,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the review. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

8/10 - Tốt

Wing Chuen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Very friendly and helpful staff.
Lưu trú 4 đêm vào Tháng 3, 2024
Alani Hotel & Spa Team trả lời vào 19/03/2024
Dear Mr Wing Chuen Ng,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the review. t is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

6/10 - Được

Sheena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Economy rooms are small with large bed, and only one small window. Amenities are complete, with okay breakfast service. Unfortunately room 607 was full of issues - broken hairdryer, broken kettle, slow responding aircon. Breakfast, pool, gym, spa is open for long hours. Rooftop pool faces ocean view. 3 min walk from a beautiful beach. Surrounding area is extremely touristy, with almost no authentic food. Bellboy (the young 23 y.o part-timer) was very helpful with issues and helped with luggage and booking Grab service. Would recommend if you get a good room.
Lưu trú 2 đêm vào Tháng 3, 2024
Alani Hotel & Spa Team trả lời vào 15/03/2024
Dear Ms Sheena,Thank you for taking the time to give us your review. We wish that you notify us immediately of the above issues so that we can promptly handle them for you.We have noted on your negative feedback and improved to serve our guests better in the future.Also we have the room with balcony and sea view for your reference for next stay.We look forward to welcoming you back to Alani Hotel & SpaKind regards,

10/10 - Xuất sắc

Andreas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location and very friendly staff. Some areas a bit outdated but very good value for the money
Lưu trú 3 đêm vào Tháng 2, 2024
Alani Hotel & Spa Team trả lời vào 28/02/2024
Dear Mr Andreas Seiler,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the highest score.It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great location, great value, great stay
This hotel was exactly what my family needed - a clean, comfortable room in close proximity to the beach at a very reasonable price point.
Lưu trú 3 đêm vào Tháng 2, 2024
Alani Hotel & Spa Team trả lời vào 20/02/2024
Dear distinguished guest,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the highest score.It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

sunsu

Lưu trú 5 đêm vào Tháng 1, 2024
Alani Hotel & Spa Team trả lời vào 05/02/2024
Dear Mr Taehun Kim,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the highest score.It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

MAS

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Alani Hotel & Spa Team trả lời vào 29/01/2024
Dear Mr Masashi Ueno,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the highest score.It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

Jacqueline

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great time at this property
Lưu trú 4 đêm vào Tháng 1, 2024
Alani Hotel & Spa Team trả lời vào 26/01/2024
Dear Ms.Jacqueline Trinh,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the highest score.It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

6/10 - Được

Masashi

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
とにかく枕が臭かった。寝具も湿っぽくて。ベットメイクのスタッフは丁寧な仕事をしてくれてるのに、なんか残念。
Lưu trú 3 đêm vào Tháng 1, 2024
Alani Hotel & Spa Team trả lời vào 24/01/2024
Dear Masashi Araki,Thank you for taking the time to give us your review. We wish that you notify us immediately of the above issues so that we can promptly handle them for you.We have noted on your negative feedback and improved to serve our guests better in the future.We look forward to welcoming you back to Alani Hotel & SpaKind regards,

8/10 - Tốt

Patrik

Lưu trú 9 đêm vào Tháng 1, 2024
Alani Hotel & Spa Team trả lời vào 13/01/2024
Dear Mr Patrik Lindgren,Thank you for taking the time to rate us. We would really appriciated if you could share with us more detail on what we can learn from and improve our service to better serve you in your next stay.We're looking forward to welcoming you back in near future.Best regards.

10/10 - Xuất sắc

Gerald

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Professionally staffed with the most lovely employees.
Lưu trú 7 đêm vào Tháng 1, 2024
Alani Hotel & Spa Team trả lời vào 10/01/2024
Dear Mr Gerald Juels,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

YICK HUNG

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
廁所洗澡沒有門,有點失望!
Lưu trú 3 đêm vào Tháng 1, 2024
Alani Hotel & Spa Team trả lời vào 10/01/2024
Dear Mr Yick Hung Yeung ,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

Danny

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 10/01/2024
Dear Mr Danny Tran,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

8/10 - Tốt

Priyank

Lưu trú 3 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 06/01/2024
Dear Ms Mr Priyank,Warmest greeting from Alani Hotel & Spa,Thank you very much for choosing our hotel to stay in. We are glad you were satisfied with our staff and service.It would be great to welcome you back to the hotel during your next vacation!Best regards.

10/10 - Xuất sắc

anton

Lưu trú 2 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 24/01/2024
Dear Mr Anton Morkin,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the highest score.It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

8/10 - Tốt

Irene

Lưu trú 3 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 06/01/2024
Dear Ms Irene Que,Warmest greeting from Alani Hotel & Spa,Thank you very much for choosing our hotel to stay in. We are glad you were satisfied with our staff and service.It would be great to welcome you back to the hotel during your next vacation!Best regards.

10/10 - Xuất sắc

Mitsuo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフが非常に親切で、親身な対応をしていただきました。 また、朝食も美味しくて、良いホテルでした。
Lưu trú 3 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 02/01/2024
Dear Mr Mitsuo Okumoto,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

8/10 - Tốt

Akiko

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
街中からは少し離れてますが、静かで海岸も近くて良かったです。
Lưu trú 4 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 27/12/2023
Dear Ms Akiko Kimura,Warmest greeting from Alani Hotel & Spa,Thank you very much for choosing our hotel to stay in. We are glad you were satisfied with our staff and service.It would be great to welcome you back to the hotel during your next vacation!Best regards.

6/10 - Được

Susan

Lưu trú 3 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 18/12/2023
Dear Ms Susan,Thank you for taking the time to rate us on Expedia. We would really appriciated if you could share with us more detail on what we can learn from and improve our service to better serve you in your next stay.We're looking forward to welcoming you back in near future.Best regards.

10/10 - Xuất sắc

William

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Danang
Nice hotel modern very friendly staff and helpful very convenient for the beach central location.
Lưu trú 5 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 18/12/2023
Dear Mr William Bell,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

kun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 12, 2023
Alani Hotel & Spa Team trả lời vào 15/12/2023
Dear Mr Kun Liu,Warmest greeting from Alani Hotel & Spa,Thank you very much for choosing our hotel to stay in.We really appreciate highest score you give us. We are glad you were satisfied with our staff and service.It would be great to welcome you back to the hotel during your next vacation!Best regards.

2/10 - Tồi

HO

Lưu trú 4 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 27/12/2023
Dear Mr Ho Kim,Thank you for taking the time to rate us on Expedia. We would really appriciated if you could share with us more detail on what we can learn from and improve our service to better serve you in your next stay.We're looking forward to welcoming you back in near future.Best regards.

8/10 - Tốt

Makoto

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
空港からタクシー徒歩15分ほど。ミーケビーチまですぐ歩けるので近くにスーパーや商店、ビーチサイドにはカフェやレストランも沢山あります。部屋も高層階でオーシャンビューを楽しめました。施設は新しくはないですが屋上のプールも広くて海を見ながら泳ぐのも快適でした。小さなジムもありました。
Lưu trú 1 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 29/11/2023
Dear Mr Makoto Murakami,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

8/10 - Tốt

??

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
飯店離海灘走路只要3分鐘。人員及乾淨程度都不錯,每天用早餐,人員都會親切問候,門房人員在我們回飯店時,也都會主動來幫忙。 只是每日的房務人員會忘記確認東西是否有缺漏,例如:沐浴乳、咖啡…等,還要自己去跟櫃檯人員說,這點有待加強。
Lưu trú 5 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 28/11/2023
Dear Su Ju Lin,Thank you for taking the time to give us your review. We have noted on your negative feedback and improved to serve our guests better in the future.We look forward to welcoming you back to Alani Hotel & SpaKind regards,

10/10 - Xuất sắc

Glynis

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I just liked this hotel very much for some reason. It’s a good location and for the price I could not find better. There are lovely 5 star hotels nearby but of course they do cost more. One benefit is that since there is no building in the plot in front of it most of the rooms basically have sea view, in spite of being a block from the beach.
Lưu trú 1 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 25/11/2023
Dear Mrs Glynis Roberts, Warmest greeting from Alani Hotel & Spa,Thank you very much for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang cityBest regards, Hotel Management.

8/10 - Tốt

Geir

Lưu trú 2 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 15/12/2023
Dear Mr Geir Solbakken,Warmest greeting from Alani Hotel & Spa,Thank you very much for choosing our hotel to stay in.We really appreciate highest score you give us. We are glad you were satisfied with our staff and service.It would be great to welcome you back to the hotel during your next vacation!Best regards.

10/10 - Xuất sắc

robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
After a visa issue I decided to return to Da Nang and chose to revisit the Alani Hotel. The staff, faciities and location make it a fantastic place to stay!
Lưu trú 2 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 20/11/2023
Dear Mr Robert,Thank you very much for continuting choose our hotel and for taking the time to share your review again.From the bottom heart, we hope you will have a wonderful time on your vacation. We wish you good luck and happy travels where ever you go.Best regards,Hotel Management.

10/10 - Xuất sắc

Vagn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great location. Fantastic view
Great location. Nice and considerate staff. Fantastic view. Good value for money. The sheets were partly plastic. I would gladly visit again
Lưu trú 3 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 17/11/2023
Dear Vagn Steendahl,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had quick and easy check-in at the hotel with complimentary tea. Our room had a nice view of the ocean and was roomy and comfortable. The rooftop swimming pool was a fun place to end the day and cool off before turning in for the night.
Lưu trú 1 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 15/11/2023
Dear Ms Jennifer,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

robert

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Alani was very pleasant and helpful even before my arrival. The property is very close to the beach and many restaurants bars and stores.the property is so clean and well decorated. The staff was beyond friendly and so very helpful! The buffet was very good and the food/drinks on the rooftop were fantastic! I had an ocean view room which made for great views, however the balcony was very small and no chair. This was of zero problem for me, but I was travelling alone. The only downfall to the area (not the hotel) was there was music loudly playing as early as 5am and the motorcycle vendors with the loudspeakers was distracting. All in all a great hotel that I would recommend! Thank you!
Lưu trú 3 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 11/11/2023
Dear Mr Robert,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

CAROL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 11, 2023
Alani Hotel & Spa Team trả lời vào 10/11/2023
Dear Carol,Warmest greeting from Alani Hotel & Spa,Thank you very much for choosing our hotel to stay in. We really appreciate highest score you give us.It would be great to welcome you back to the hotel during your next vacation!Best regards.

10/10 - Xuất sắc

Travis

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is a bargain. I liked the location. The bar/fitness area was a little strange, but it was ok. Location is nice for the beach and dining options. Breakfast was good for the price and room service portions are very large.
Alani Hotel & Spa Team trả lời vào 23/10/2023
Dear Mr Travis,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

6/10 - Được

Wai Ming Katherine

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room view is very good. The reception is ok. we have 3 person ,but every day didn’t get enough supply,even the toilet paper only supply one roll ,didn’t prepare a spare roll .Also cups are only two . Also ,the unexpected things are we think they have bed bugs ,all of my family get bite when sleep.
Lưu trú 2 đêm vào Tháng 10, 2023
Alani Hotel & Spa Team trả lời vào 23/10/2023
Dear Ms Katherine,Thank you for taking the time to give us your review. We wish that you notify us immediately of the above issues so that we can promptly handle them for you.We have noted on your negative feedback and improved to serve our guests better in the future.We look forward to welcoming you back to Alani Hotel & SpaKind regards,

10/10 - Xuất sắc

Nova

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We like to staying here. Hotel staff very friendly and nice. We will come back
Lưu trú 9 đêm vào Tháng 10, 2023
Alani Hotel & Spa Team trả lời vào 16/10/2023
Dear Ms Haiyen Ton,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.

10/10 - Xuất sắc

Christopher T

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel just a few minutes walk to the beach. Staff was attentive and friendly, they quickly remember your name and room # for room charges. The rooftop pool has a great view of the city and beach both day and night. The SkyBar is a nice spot for drinks or food. The food at the hotel is excellent and the portions are generous, its so nice to be able to order room service after a long day out! The Breakfast buffet is also excellent with many options that vary by day. Cooked to order eggs and omlettes are available as well as Thai favorites, noodle dishes, rice, sausages, pastries, cold meats, salads etc. Its a great value as well. Tours are easily arranged at the front desk and you can pay for them on your final bill. Pick up is right at the hotel which is great, I did 3 day tours, all were excellent. My room was serviced daily and kept spotlessly clean. I highly recommend the Alani, the staff alone make it desirable as they are just wonderful.
Lưu trú 9 đêm vào Tháng 10, 2023
Alani Hotel & Spa Team trả lời vào 12/10/2023
Dear Mr Christopher T,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to share your review. We are delighted to hear your nice compliment that is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.