Dear Thu Huong, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Dear Thanh Long, Greetings from Vinpearl Hotel Imperia Hai Phong ! On behalf of all of our team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a good experiences and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management

Dear Phong, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Hotel Management

Dear Valued Guest, Thanks for staying with us. We appreciate your feedback!

Dear GUARONG,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

Dear JUNG JOO,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

Dear Hangil,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

Dear JINTAE,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

Dear TRANG,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

Dear Ms. Miu Shan,Thank you for taking the time to share your thoughts regarding those issues. I appreciate you bringing it to our attention and meeting with us directly so that we could fix the issue during your stay.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Kind regards

Dear MEI KIT LINA,Thank you for giving us your comment. We understand that you were satisfied with our cleanliness in the hotel.We hope to receive more details on your experience so that we can improve our service up to your satisfaction.Once again, thank you for choosing us and I hope to see you soon.Kind regards

Dear henry,Thank you very much for rating us 10 out of 10 which I understand that you had a wonderful stay with us.I look forward to welcoming you back to our hotel soonKind regards

Dear MEI KIT LINA,Thank you very much for rating us 8 out of 10 which I understand that you had a wonderful stay with us.I look forward to welcoming you back to our hotel soonKind regards

Dear Miu Shan,Thank you very much for rating us 8 out of 10 which I understand that you had a wonderful stay with us.I look forward to welcoming you back to our hotel soonKind regards

Dear Allen,Thank you for giving us your feedback, it is great to know that you loved our food in our beautiful hotel.I hope to welcome you back to our hotel soon.Kind regards

Dear tsz yan,Thank you for rating us and I trust you had a great stay with us.I look forward to welcoming you back to our hotel.Kind regards

Dear minji,Thank you very much for rating us 10 out of 10.I believe that you had wonderful experience with us.I look forward to welcoming you back to our hotel soonKind regards

Dear Ahreum,Thank you very much for rating us 10 out of 10.I believe that you had wonderful experience with us.I look forward to welcoming you back to our hotel soonKind regards