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Nhận xét về Diamond Westlake Suites

4.5 out of 5
Diamond Westlake Suites
96 Tô Ngọc Vân, Quảng An, Tây Hồ, Hà Nội

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 240/383 nhận xét" "
Đánh giá 8 - Tốt. 106/383 nhận xét" "
Đánh giá 6 - Được. 25/383 nhận xét" "
Đánh giá 4 - Kém. 8/383 nhận xét" "
Đánh giá 2 - Tồi. 4/383 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Asia Sun, Hanoi

Lưu trú 2 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

thi Le Thuy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 7, 2018
Diamond Westlake Suites trả lời vào 15/08/2018
Dear Ms. Thuy, Thanks so much for your lovely comment and we are very happy to hear that you enjoyed your stay here with us. We do look forward to another chance to welcome you back here soon in the future. Warm regards from all our TEAM from Hanoi.

8/10 - Tốt

John Nguyen, SGN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful experiences
The best hotel/apartment I have ever been in. Staff friendly, and helpful. In Hanoi, where there goes with the dangerous, and the services qualities are definitely terrible. The hotel was truly safe place for u to stay here.

10/10 - Xuất sắc

Anh Nga, 97 Mậu Thân- TP Cần thơ

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Chuyến công tác thoải mái nhất
Tuyệt vời cách phục vụ và nơi nghỉ ngơi

10/10 - Xuất sắc

SONGTAO

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
越南河内唯一满意的酒店！房间很大，各种设施齐全，得天独厚的环境，闹中取静的位置，合理的价格，在河内没有酒店可以与钻石西湖酒店相比更好！
Lưu trú 2 đêm vào Tháng 4, 2024
Diamond Westlake Suites trả lời vào 11/04/2024
Dear Ms./Mr. Song tao,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

KIMIKO

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
Lưu trú 3 đêm vào Tháng 3, 2024
Diamond Westlake Suites trả lời vào 03/04/2024
Dear Ms. Kimiko,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you and your family here.We are so happy to read that your family enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming your family back here very soon.Thank you

10/10 - Xuất sắc

???

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Diamond Westlake Suites trả lời vào 02/04/2024
Dear valued Guest,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you and your family here.We are so happy to read that your family enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming your family back here very soon.Thank you

10/10 - Xuất sắc

YU HANG

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excellent hotel
Lưu trú 5 đêm vào Tháng 3, 2024
Diamond Westlake Suites trả lời vào 25/03/2024
Dear Ms/Mr. Yu Hang,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Jennifer Fang Ni

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The environment was very nice. Away from the Old Quarter
Lưu trú 3 đêm vào Tháng 2, 2024
Diamond Westlake Suites trả lời vào 25/03/2024
Dear Ms. Fang Ni,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Neng

Lưu trú 1 đêm vào Tháng 2, 2024
Diamond Westlake Suites trả lời vào 29/03/2024
Dear valued guest,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Jacques

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a comfortable property with very friendly staff and a good restraunt.
Lưu trú 1 đêm vào Tháng 2, 2024
Diamond Westlake Suites trả lời vào 28/02/2024
Dear Mr. Jacques,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you and your family here.We are so happy to read that your family enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming your family back here very soon.Thank you

10/10 - Xuất sắc

Mariangela

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff very welcoming. Ha and Tam were very helpful and always asking to help. I will definitely stay at this resort again.
Lưu trú 12 đêm vào Tháng 2, 2024
Diamond Westlake Suites trả lời vào 27/02/2024
Dear Ms. Mariangela,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

8/10 - Tốt

Joshua

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Place is nice for long term for sure with great amenities
Lưu trú 2 đêm vào Tháng 2, 2024
Diamond Westlake Suites trả lời vào 27/02/2024
Dear Mr. Joshua,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

MA CARIDAD PADUA

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staffs are very helpful! Special mention to Cha for helping me with my last minute arrangement of airport taxi that accept credit card for payment. I love that this hotel is not located in the city center as it gives you the peace and quiet after a long day of fun and busyness of the city. I love the space and big grounds with play ground for my daughter and swimminh pool. We stayed in a 2 bedroom suite, it is large and spaceous. They have youtube and cable tv. Bathroom is really nice and clean with bathtub. All in all if you are travelling with kids this is ideal for you. It is not the most updated resort but its staff and peacefulness sold it for me. Thank you for making our stay comfortable and memorable to us!
Lưu trú 5 đêm vào Tháng 2, 2024
Diamond Westlake Suites trả lời vào 24/02/2024
Dear Ms./Mr. Ma Caridad Padua Solis,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

8/10 - Tốt

Guy

Thích: Sạch sẽ, tiện nghi phòng
Spacious, clean, great location and very nice employees. Only negative point, the mattress probably needs to be changed, we could feel the springs.
Lưu trú 2 đêm vào Tháng 2, 2024
Diamond Westlake Suites trả lời vào 15/02/2024
Dear Mr. Guy,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex and appreciate your constructive feedback giving us the chance to improve our services better and better.We look forward to welcoming you back here very soon.Thank you.Diamond Westlake Suites

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Great value for money
quiet ， by the lake, great shuttle bus service to old quarter, and fantastic breakfast at the cost we paid, highly recommend
Lưu trú 2 đêm vào Tháng 1, 2024
Diamond Westlake Suites trả lời vào 15/02/2024
Dear valued guest,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank youDiamond Westlake Suites

10/10 - Xuất sắc

mun gi

Lưu trú 3 đêm vào Tháng 1, 2024
Diamond Westlake Suites trả lời vào 15/02/2024
Dear valued guest,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank youDiamond Westlake Suites

6/10 - Được

Robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Lưu trú 2 đêm vào Tháng 1, 2024
Diamond Westlake Suites trả lời vào 15/02/2024
Dear Mr. Robert,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex and appreciate your constructive feedback giving us the chance to improve our services better and better.We look forward to welcoming you back here very soon.Thank you.Diamond Westlake Suites

10/10 - Xuất sắc

Tony

Thích: Sạch sẽ, tiện nghi phòng
Amazing stay
Great place. Quiet and tranquil. Rooms were spacious and friendly staff
Lưu trú 1 đêm vào Tháng 1, 2024
Diamond Westlake Suites trả lời vào 15/02/2024
Dear Mr. Tony,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank youDiamond Westlake Suites

6/10 - Được

Gaganpreet

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 15/02/2024
Dear Mr. Gaganpreet,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

jihye

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
솔직후기 내돈내산
호텔이 좀 구석에 있는거 빼고는 좋아요. 오히려 좀 구석이라 밤에 조용해서 좋을지도!? 근데 뚜벅이로 돌아다닐때는 입구에서 숙소까지 거리가 좀 있어서 귀찮기도 합니다..ㅎㅎ 오래된 느낌이 물씬 나지만 그래도 깔끔하게 관리 되어있어 좋아요. 수영장이 멋졌는데 생각보다 추워서 수영은 못했어요..ㅋㅋㅋ 조식 괜찮고 직원들도 친절하고 괜찮습니다. 친구나 연인이랑 가는거보다는 어린 자녀들과 함께 가는게 더 좋은거 같습니다. 약간 펜션느낌이에용
Lưu trú 1 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 08/01/2024
Dear Ms. Ji Hye,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Zerah

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Net appartement, zeer ruim opgezet en perfect om bijvoorbeeld sneller bij het vliegveld te zijn. Het appartement bevindt zich in een bewaakt complex met receptie. Op het complex zit ook een supermarkt (klein) maar biedt vanalles. Er is ook een goed restaurant, je kan vanaf de kamer bestellen en ze brengen het naar je toe. Appartement bevat precies genoeg bestek / borden maar géén vaatwastabletten. Wel afwasmiddel en spons. Ook een klein zakje wasmiddel (geen droger!). Afstand naar AirPort is 30min zonder file.
Lưu trú 1 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 08/01/2024
Dear Ms./Mr. Zerah,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

2/10 - Tồi

Mansour

Đi theo nhóm
Không thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 08/01/2024
Dear Mr. Mansour,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews/score for us. We are regretful about the score 2 you left for our hotel and it would be highly appreciated if you could share with us the unexpected experiences or issues you may encounter during your last stay with us. Since every comment from the guest is our valued opportunity to learn where we are and what we need to improve, we look forward to your feedback very soon.We hope to have another chance to welcome you back here in the near future. Thank you

6/10 - Được

paul

Lưu trú 1 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 08/01/2024
Dear Mr. Paul,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Cédric

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 08/01/2024
Dear Mr. Cedric,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

zachary

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are very helpful
Lưu trú 5 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 08/01/2024
Dear Mr. Zachary,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Iain

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Large well appointed apartments - excellent breakfast buffet- quiet location.
Lưu trú 1 đêm vào Tháng 12, 2023
Diamond Westlake Suites trả lời vào 08/01/2024
Dear valued guest,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Huan-Ting

Lưu trú 7 đêm vào Tháng 11, 2023
Diamond Westlake Suites trả lời vào 21/11/2023
Dear Mr. Huan-Ting,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like that it was gated and it was close to the water
Lưu trú 7 đêm vào Tháng 11, 2023
Diamond Westlake Suites trả lời vào 14/11/2023
Dear Mr. Michael,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

6/10 - Được

JAE SHIN

Lưu trú 1 đêm vào Tháng 11, 2023
Diamond Westlake Suites trả lời vào 14/11/2023
Dear Mr. Jae Shin,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Warren

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice spacious room, nice swimming pool, close to restaurants and friendly staff
Lưu trú 8 đêm vào Tháng 11, 2023
Diamond Westlake Suites trả lời vào 13/11/2023
Dear Mr. Warren,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Anthony

Lưu trú 1 đêm vào Tháng 11, 2023
Diamond Westlake Suites trả lời vào 29/11/2023
Dear Mr. Anthony,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Vanessa

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay, lovely property Such a hidden gem. Great for families with small children. We will be back 😊
Lưu trú 4 đêm vào Tháng 11, 2023
Diamond Westlake Suites trả lời vào 08/11/2023
Dear Ms. Vanessa,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you and your family here.We are so happy to read that your family enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming your family back here very soon.Thank you

10/10 - Xuất sắc

Donghee

Lưu trú 3 đêm vào Tháng 11, 2023
Diamond Westlake Suites trả lời vào 08/11/2023
Dear Mr. Donghee,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank youDiamond Westlake Suites

10/10 - Xuất sắc

Sawa

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very kind to me and I appreciate that
Lưu trú 4 đêm vào Tháng 10, 2023
Diamond Westlake Suites trả lời vào 06/11/2023
Dear valued guest,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

8/10 - Tốt

Deborah

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Family of Four
This is a large property. Mainly longer term residents. Spacious rooms and well stocked with everything you need. Two bedroom appt was great. Breakfast was good. Reception were helpful.
Lưu trú 2 đêm vào Tháng 10, 2023
Diamond Westlake Suites trả lời vào 09/10/2023
Dear Ms. Deborah,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you and your family here.We are so happy to read that your family enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming your family back here very soon.Thank you

10/10 - Xuất sắc

AHMED

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
Lưu trú 4 đêm vào Tháng 9, 2023
Diamond Westlake Suites trả lời vào 04/10/2023
Dear Mr. Ahmed,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that your family enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

TAKUO

Lưu trú 2 đêm vào Tháng 9, 2023
Diamond Westlake Suites trả lời vào 02/10/2023
Dear Mr. Takuo,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.

10/10 - Xuất sắc

Shunsuke

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
旧市街から少し離れているという部分と、ドライヤーの風が弱いという部分以外は完璧。 トイレ・風呂共に綺麗で、キッチンも広く使いやすかった。
Lưu trú 3 đêm vào Tháng 9, 2023
Diamond Westlake Suites trả lời vào 26/09/2023
Dear Mr. Shunsuke Minamimura,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you and your family here.We are so happy to read that your family enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming your family back here very soon.Thank you

10/10 - Xuất sắc

Yuta

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
リゾート気分を味わえた
Lưu trú 3 đêm vào Tháng 9, 2023
Diamond Westlake Suites trả lời vào 06/09/2023
Dear Ms/Mr. Yuta,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

4/10 - Kém

rajendra

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast was avarage.
Lưu trú 1 đêm vào Tháng 8, 2023
Diamond Westlake Suites trả lời vào 05/09/2023
Dear Mr. Rạendra,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

8/10 - Tốt

Jinyoung

Lưu trú 2 đêm vào Tháng 8, 2023
Diamond Westlake Suites trả lời vào 05/09/2023
Dear Mr. Jinyoung,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

4/10 - Kém

ILSEOP

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi phòng
비추 합니다
오래된 숙소인건 알았지만 들어서자 마자 에어콘에서 나오는 불쾌한 냄새가 견딜수가 없어서 방을 바꿨습니다. 화장실 세면대도 물이 안내려 가서 도저히 방을 쓸수가 없었습니다. 처음 배정 받은 방은 서호가 그래도 조금은 보이는 전망 이었는데 바꾼 방은 완전 뷰가 엉망이더군요...직원들은 친절한데 시설이 너무너무너무 낡았습니다...아..수영장에 있던 직원은 엄청 불친절 했습니다. 조식은 그냥 허기 때울정도의 조식인데...위생이 별로 안좋네요.. 위치도 그렇고..추천하기는 힘든 숙소 입니다.
Lưu trú 3 đêm vào Tháng 7, 2023
Diamond Westlake Suites trả lời vào 31/08/2023
Dear Mr. Il Seop,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. We are regretful about the inconvenience caused to you due to the issues in the room. We will double check all mentioned problems for improvement.We hope to have another chance to welcome you back here with better experiences in the near future. Thank you

10/10 - Xuất sắc

Dongkyun

Lưu trú 1 đêm vào Tháng 8, 2023
Diamond Westlake Suites trả lời vào 29/08/2023
Dear Mr. Dongkyun,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

6/10 - Được

Yumi

Lưu trú 1 đêm vào Tháng 8, 2023
Diamond Westlake Suites trả lời vào 11/09/2023
Dear valued guest,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving score for us. It was our pleasure to welcome you here.We look forward to welcoming you back here very soon.Thank youDiamond Westlake Suites

8/10 - Tốt

Maik

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ
Große sauber Zimmer. Technik teilweise veraltet. Safe funktionierte nicht (wurde aber schnell getauscht). Schöne Aussicht. Tennis und Billard kostenlos. Pool etwas zu klein und veraltet. Keine EU-Steckdosen.
Lưu trú 7 đêm vào Tháng 7, 2023
Diamond Westlake Suites trả lời vào 09/08/2023
Dear Mr. Maik,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Linda

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 7, 2023
Diamond Westlake Suites trả lời vào 07/08/2023
Dear Ms. Linda,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

shona

Thích: Sạch sẽ, tiện nghi phòng
Excellent holiday
Suite was very well equipped and the facilities were great
Lưu trú 14 đêm vào Tháng 7, 2023
Diamond Westlake Suites trả lời vào 04/08/2023
Dear Ms. Shona,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving nice review for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.

8/10 - Tốt

James Alexander

Lưu trú 3 đêm vào Tháng 7, 2023
Diamond Westlake Suites trả lời vào 18/08/2023
Dear Mr. James Alexander,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time leaving good score for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you

10/10 - Xuất sắc

Camilla

Thích: Sạch sẽ, tiện nghi phòng
Mycket stora rum
Väldigt trevligt hotell nära många bra restauranger i Hanoi. Mycket säkert område, även för mig som ensam kvinna. God mat till bra pris på hotellet. Mycket stor pool, dock många barn från tidigt på morgonen. Man får simma där dygnet runt, men utan badvakt på natten. Stor svit med vardagsrum, fullt utrustat kök, tvättmaskin och torktumlare. Kan tänka mig att komma tillbaka, och det vill jag sällan. Inte den bästa frukosten, men det går att köpa frukost på en stor mängd kafeer, så det var lugnt.
Lưu trú 3 đêm vào Tháng 7, 2023
Diamond Westlake Suites trả lời vào 24/07/2023
Dear Ms. Camilla,We would like to thank you for choosing Diamond Westlake Suites for your recent trip to Hanoi & for spending time writing your reviews for us. It was our pleasure to welcome you here.We are so happy to read that you enjoyed your stay, services & facilities in our resort-styled complex.We look forward to welcoming you back here very soon.Thank you