C5 Đỗ Nhuận, P.Xuân Đỉnh, Q.Bắc Từ Liêm, Hà Nội, Việt Nam
Nhận xét
9,6
Ngoại hạng
Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 61/71 nhận xét" "
10 - Xuất sắc
61
Đánh giá 8 - Tốt. 6/71 nhận xét" "
8 - Tốt
6
Đánh giá 6 - Được. 3/71 nhận xét" "
6 - Được
3
Đánh giá 4 - Kém. 0/71 nhận xét" "
4 - Kém
0
Đánh giá 2 - Tồi. 1/71 nhận xét" "
2 - Tồi
1
10/10
Sạch sẽ
9,4/10
Tiện nghi, dịch vụ
9,8/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,2/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Gerald
Đi theo nhóm
23/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr schönes Hotel, mit einer modernen Ausstattung. Die Lage ist eher sehr ruhig, man ist jedoch mit dem Taxi in 15-20min im Stadtzentrum.
Gerald
Lưu trú 1 đêm vào Tháng 5, 2024
Fraser Residence Hanoi trả lời vào 24/05/2024
Dear Mr. Gerald,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Phillip
Khách đi công tác
19/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is right in downtown and is super convenient.
Phillip
Lưu trú 4 đêm vào Tháng 5, 2024
Fraser Residence Hanoi trả lời vào 20/05/2024
Dear Mr. Phillip,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Ekkehard
04/04/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Ekkehard
Lưu trú 4 đêm vào Tháng 3, 2024
Fraser Residence Hanoi trả lời vào 08/04/2024
Dear Mr. Ekkehard,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Susanne
14/03/2024
Susanne
Lưu trú 3 đêm vào Tháng 3, 2024
Fraser Residence Hanoi trả lời vào 04/04/2024
Dear Ms. Susanne,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Yang Kai
07/03/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and spacious. Convenience store and coffee place just beside. However, limited choice of food around the area.
Yang Kai
Lưu trú 3 đêm vào Tháng 12, 2023
Fraser Residence Hanoi trả lời vào 08/03/2024
Dear Mr Yang Kai,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Michelle
Đi theo nhóm, Đi cùng gia đình
07/02/2024
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our executive room was very spacious. The front desk was so nice and accommodating. They delivered an iron 3 minutes after call. My room has a huge soaking tub and a very shower. Location was quiet and relaxing. I worked out in the gym overlooking the out door pool. Can’t say enough great things about it.
Michelle
Lưu trú 1 đêm vào Tháng 2, 2024
Fraser Residence Hanoi trả lời vào 15/02/2024
Dear Ms. Michelle,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Takashi
04/02/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Takashi
Lưu trú 21 đêm vào Tháng 1, 2024
Fraser Residence Hanoi trả lời vào 05/02/2024
Dear Mr. Takashi,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
SEUNGHYEON
Khách đi công tác
01/02/2024
Thích: Sạch sẽ, tiện nghi phòng
SEUNGHYEON
Lưu trú 3 đêm vào Tháng 1, 2024
Fraser Residence Hanoi trả lời vào 05/02/2024
Dear Mx. SEUNGHYEON,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
8/10 - Tốt
pierre, Ferme-Neuve
27/01/2024
pierre
Lưu trú 2 đêm vào Tháng 1, 2024
Fraser Residence Hanoi trả lời vào 22/03/2024
Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
CHULUNG
Khách đi công tác
26/01/2024
Thích: Sạch sẽ, tiện nghi phòng
너무 좋은 호텔. 조식도 좋아요.
CHULUNG
Lưu trú 4 đêm vào Tháng 1, 2024
Fraser Residence Hanoi trả lời vào 29/01/2024
Dear Sir/MadamThank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Claire
Đi cùng gia đình
18/01/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very modern and clean. Beautiful large apartments. Lovely breakfast.
Claire
Lưu trú 3 đêm vào Tháng 1, 2024
Fraser Residence Hanoi trả lời vào 19/01/2024
Dear Ms. Claire,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
PENG YUEN
03/01/2024
Thích: Sạch sẽ, tiện nghi phòng
Nice and comfortable room
Nice and comfortable room. Room is clean and bed is big. Very quiet location. Nearer to airport than central city. 20 minutes from the hotel to Hanoi town centre by taxi.
Nearby have new Lotte World shopping mall. Less than 10 minutes by taxi. Many restaurants and shops. Very nice place.
PENG YUEN
Lưu trú 4 đêm vào Tháng 12, 2023
Fraser Residence Hanoi trả lời vào 10/01/2024
Dear Mx. PENG YUEN,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Jennie
Khách đi công tác
30/12/2023
Thích: Sạch sẽ, tiện nghi phòng
베트남 숙소중에 가장 깔끔하고 가성비 좋은 호텔이었음
Jennie
Lưu trú 3 đêm vào Tháng 12, 2023
Fraser Residence Hanoi trả lời vào 02/01/2024
Dear Ms. Jennie,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
10/10 - Xuất sắc
Taisei
25/12/2023
Taisei
Lưu trú 3 đêm vào Tháng 12, 2023
Fraser Residence Hanoi trả lời vào 27/12/2023
Dear Mx. TaiseiThank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
6/10 - Được
Ah seo
Đi cùng gia đình
20/12/2023
Thích: Sạch sẽ, tiện nghi phòng
Ah seo
Lưu trú 8 đêm vào Tháng 12, 2023
Greetings from Fraser Residence Hanoi trả lời vào 26/12/2023
Dear Mr/Ms. Seo,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. At Fraser Residence Hanoi, we aim to provide a truly unique experience. However, we notice your rating 6/10 without any clear-stated issue. May we contact you via phone or email if you would like to discuss the issue in more detail so that we could improve our service in all aspects. Thank you once again for the valuable feedback and we look forward to hearing from you soon. Thank you and best regards.
10/10 - Xuất sắc
Kyoung-O
18/12/2023
Kyoung-O
Lưu trú 7 đêm vào Tháng 12, 2023
Greetings from Fraser Residence Hanoi trả lời vào 20/12/2023
Dear Mr Kyoung O Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
Takashi
Khách đi công tác
09/12/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
2週間の滞在で利用しました。
施設も新しく、良い時間を過ごせました。
スタッフの方の対応も良かったです。
シャワーの水圧がもっと高いと嬉しいが、ベトナムでは標準的な水圧でした。
洗濯乾燥機が部屋にあり、外に出てる際に洗濯と乾燥までできます。
1Fにgymがあり、運動不足が解消できますね。
プールもありますが、12月なので誰も利用してないです。
目の前に夜10時まで開いているwinmart があり、食料品、洗剤などを買えます。近くて便利。
外に出て、50mぐらいでATMもあります。
west lakeも近いので、週末はwest lake のlotteで、買い物、映画を楽しめます。
Takashi
Lưu trú 15 đêm vào Tháng 11, 2023
Greetings from Fraser Residence Hanoi trả lời vào 20/12/2023
Dear Mr. Takashi, Thank you for taking the time to write a nice review for Fraser Residence Hanoi. We are glad to learn that our facilities and interior design have won your heart. At Fraser Residence Hanoi, we aim to provide a truly unique experience and commit to make guest feel like home away from home. Our team and I look forward to welcoming you back to our serviced apartment in the near future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
Wonsik
Khách đi công tác
06/12/2023
Thích: Sạch sẽ, tiện nghi phòng
Wonsik
Lưu trú 1 đêm vào Tháng 12, 2023
Greetings from Fraser Residence Hanoi trả lời vào 20/12/2023
Dear Mr Wonsik Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
HEUNG SOE
03/12/2023
HEUNG SOE
Lưu trú 3 đêm vào Tháng 11, 2023
Greetings from Fraser Residence Hanoi trả lời vào 20/12/2023
Dear Mr. HEUNG SOE, We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi
8/10 - Tốt
HEONSOK
28/11/2023
HEONSOK
Lưu trú 1 đêm vào Tháng 11, 2023
Greetings from Fraser Residence Hanoi trả lời vào 20/12/2023
Dear Mr Heonsok, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
Abimbola
28/11/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I like the idea of being able to come away from the motor bike horn .
2 the staff were very kind with information and booking tours .
Abimbola
Lưu trú 3 đêm vào Tháng 11, 2023
Greetings from Fraser Residence Hanoi trả lời vào 30/11/2023
Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
Khách đã xác thực
Khách đi công tác
09/11/2023
Thích: Sạch sẽ, tiện nghi phòng
만족스런 레지던스 호텔
훌륭한 레지던스 호텔입니다.
Khách đã xác thực
Lưu trú 2 đêm vào Tháng 11, 2023
Greetings from Fraser Residence Hanoi trả lời vào 14/11/2023
Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi
Greetings from Fraser Residence Hanoi trả lời vào 14/11/2023
Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are glad to hear that our genuine service has won your heart. Receiving such feedback motivates us to further improve our commitment to deliver good service for our customers. We noted all your comments regarding to light switches. We can assure you that we will discuss all of these matters with our Chief Engineering to see how we can improve all aspects of your feedbacks. Once again we would like to thank you for choosing to stay at Fraser Residence Hanoi We look forward to welcoming you back to our hotel in the near future Sincerely Fraser Residence Hanoi
10/10 - Xuất sắc
TAKASHI
Khách đi công tác
31/10/2023
Thích: Sạch sẽ, tiện nghi phòng
TAKASHI
Lưu trú 2 đêm vào Tháng 10, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 31/10/2023
Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
TAKASHI
Khách đi công tác
29/10/2023
Thích: Sạch sẽ, tiện nghi phòng
良いホテル
ホテルの対応がとても良い。
TAKASHI
Lưu trú 2 đêm vào Tháng 10, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 31/10/2023
Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
Khuong
Đi cùng gia đình
18/10/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing suites with full kitchen and washer/dryer. Everything looks modern and was very clean. Our stay was comfortable. Only down size is its pretty far from the city (about 20 mins to old district) and limited tourist attractions.
Khuong
Lưu trú 2 đêm vào Tháng 10, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 20/10/2023
Dear Mr Khuong, Thank you for taking the time to share the review on your recent stay at Fraser Residence Hanoi. We are so glad to hear that overall, you enjoyed your stay with us. At Fraser Residence Hanoi, we aims to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. Your kind words were such a great encouragement for our team to dedicate more and more in the seek of winning guests' satisfactions. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
Yerim
14/10/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Yerim
Lưu trú 4 đêm vào Tháng 10, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 17/10/2023
Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
Glynis
Đi cùng gia đình
11/10/2023
Thích: Sạch sẽ, tiện nghi phòng
Lovely hotel.
Very lovely stay. Great pool, friendly helpful staff, good breakfast.
Glynis
Lưu trú 5 đêm vào Tháng 10, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 13/10/2023
Dear Ms. Glynis, Thank you for taking the time to share the review on your recent stay at Fraser Residence Hanoi. We are so glad to hear that overall, you enjoyed your stay with us. At Fraser Residence Hanoi, we aims to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. Your kind words were such a great encouragement for our team to dedicate more and more in the seek of winning guests' satisfactions. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Hyojung
Đi cùng gia đình
09/10/2023
Thích: Sạch sẽ, tiện nghi phòng
Hyojung
Lưu trú 3 đêm vào Tháng 9, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 13/10/2023
Dear Ms. Hyojung, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Tze On
25/09/2023
Tze On
Lưu trú 2 đêm vào Tháng 9, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 17/10/2023
Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
10/10 - Xuất sắc
WONIL
24/09/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
WONIL
Lưu trú 3 đêm vào Tháng 9, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 04/10/2023
Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Alan
Đi cùng gia đình
02/09/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Needs 24-hour room service or options for guests arriving late...
Alan
Lưu trú 1 đêm vào Tháng 8, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 04/10/2023
Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
HEONSOK
Khách đi công tác
29/08/2023
Thích: Sạch sẽ, tiện nghi phòng
Recommended
Nice facility and breakfast. Receptionist are always friendly!
HEONSOK
Lưu trú 2 đêm vào Tháng 8, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 30/08/2023
Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Ruyao
Khách đi công tác
23/08/2023
Thích: Sạch sẽ, tiện nghi phòng
Ruyao
Lưu trú 1 đêm vào Tháng 8, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 24/08/2023
Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
8/10 - Tốt
Rhian Lloyd
20/08/2023
Rhian Lloyd
Lưu trú 1 đêm vào Tháng 8, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 12/09/2023
Dear Sir/Madam, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
juhyun
06/08/2023
juhyun
Lưu trú 1 đêm vào Tháng 8, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 28/08/2023
Dear Ms Juhyun, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
TAKASHI
Khách đi công tác
30/06/2023
Thích: Sạch sẽ, tiện nghi phòng
お勧めホテル
部屋はとてもきれい。朝食も良い。
部屋に湯船があるのが嬉しい。
是非、これからも使いたい。
TAKASHI
Lưu trú 1 đêm vào Tháng 6, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 05/07/2023
Dear Mr. Takashi, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 26/05/2023
Dear Mx Takashi, Thank you for taking the time to complete our feedback survey! We are glad to hear that our genuine service of our staff has won your heart. Receiving such feedback motivates us to further improve our commitment to deliver good service for our customers. We look forward to welcoming you back to our hotel in the near future. Sincerely Sunny Tan General Manager
10/10 - Xuất sắc
Youngmin
09/05/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Affordable price, great swimming pool and sauna facilities
Youngmin
Lưu trú 1 đêm vào Tháng 5, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Mr. Youngmin, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Hong
Khách đi công tác
30/04/2023
Thích: Sạch sẽ, tiện nghi phòng
만족스러웠습니다!
Hong
Lưu trú 12 đêm vào Tháng 4, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Mx. Hong, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Naotaka
22/04/2023
Naotaka
Lưu trú 1 đêm vào Tháng 4, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 25/05/2023
Dear Mr.Naotaka,Thank you for taking the time to complete our feedback survey!We are glad to hear that our genuine service of our staff has won your heart. Receiving such feedback motivates us to further improve our commitment to delivering good service for our customers. We look forward to welcoming you back to our hotel in the near future.Sincerely Sunny TanGeneral Manager
10/10 - Xuất sắc
Ching yeung
08/04/2023
Thích: Tiện nghi phòng
Ching yeung
Lưu trú 3 đêm vào Tháng 4, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Mr. Ching Yeung, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Jinyoung
Khách đi công tác
04/04/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
pretty nice to stay for business
Jinyoung
Lưu trú 2 đêm vào Tháng 3, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Mr. Jinyoung, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
John Francis
23/03/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Modern building - friendly atmosphere- ideal room to rest for vacation
John Francis
Lưu trú 3 đêm vào Tháng 3, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Mr. John Francis, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Aimi
20/03/2023
Thích: Sạch sẽ
Great property. Looked brand new, very clean, with great breakfast.
Aimi
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Ms. Aimi, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
sachie
02/03/2023
sachie
Lưu trú 3 đêm vào Tháng 2, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Mx. Sachie, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
thiam
Khách đi công tác
20/01/2023
Thích: Sạch sẽ, tiện nghi phòng
Q (avocadolove)(aubergine)(droplets)
The rooms were beautifully furnished and equipped. The 247 gym was great for me to workout whenever i have free time. Will definitely visit again.
thiam
Lưu trú 4 đêm vào Tháng 1, 2023
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Mx. Thiam, Thank you for taking the time to share the review on your recent stay at Fraser Residence Hanoi. We are so glad to hear that overall, you enjoyed your stay with us. At Fraser Residence Hanoi, we aims to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. Your kind words were such a great encouragement for our team to dedicate more and more in the seek of winning guests' satisfactions. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
René
27/11/2022
Thích: Sạch sẽ, tiện nghi phòng
Nice Hotel
I was greeted very friendly at the reception, the check in was very quick and easy. Well organised. Generally very friendly and helpful staff. The location is not so convenient for trips into the city or for the other sights. But everything is doable. When I come back to Hanoi, I will book this hotel again.
René
Lưu trú 6 đêm vào Tháng 11, 2022
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 09/05/2023
Dear Mx. René, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
YUJI
Khách đi công tác
13/11/2022
Thích: Sạch sẽ, tiện nghi phòng
YUJI
Lưu trú 5 đêm vào Tháng 11, 2022
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 10/05/2023
Dear Ms. YUJI, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Sunny Tan General Manager
10/10 - Xuất sắc
Muhammad Sabri
03/10/2022
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The best hotel I’ve ever been privileged enough to stay at. Gorgeous building and it only gets more breathtaking when you walk in. High-quality rooms and high-quality service. It is located away from the central area of Hanoi, which is good for me because the central area of Hanoi is usually noisy. The hotel staff has been extremely helpful and friendly as well. I would like to give a shoutout to Mr. Quang for his wonderful service and assistance during my stay in this hotel
Muhammad Sabri
Lưu trú 7 đêm vào Tháng 9, 2022
Hồi âm từ Ban quản lý nơi lưu trú trả lời vào 09/05/2023
Dear Mr. Muhammad Sabri, Thank you for taking the time to complete our feedback survey! We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We once again thank you for your valuable feedback and we look forward to welcoming you back to our serviced apartment soon. Sincerely, Sunny Tan General Manager