Dear Our Valued Guest, Thank you for choosing La Casa Hanoi and taking time to write us review. We are delighted to learn about your satisfying time at our hotel. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our colleagues. Once again, thank you for staying with us and you are always welcomed for your revisit. Best regards,

Dear Mr. Kwong, Thank you so much for taking the time to share your review. We hope that you enjoyed your stay and and we would be honored to have you return to our hotel in the future.

Dear Amos, Warmest greetings from La Casa Hanoi Hotel and thank you so much for leaving such a stellar review, we're very happy that you had an amazing experience staying with us. As we always strive to deliver the best quality of service to our guests, your positive comment means a lot to our hard-working team members and I'll be sure to let them know. We too would love to have you stay with us again so should you come back to Hanoi on another amazing trip, please don't hesitate to contact us for arrangement, we'd be more than happy to accommodate. Once again, I'd like to say an heartfelt thank you on the behalf of my team and we wish you the best luck and prosperity. Our kindest regards,

Hi Javier, thank you so much for leaving us a comment, we're delighted that you find your stay with us satisfactory. We always encourage our staff to work hard on improving their language skill so that they can communicate effectively so we're proud that their hard work is not going unnoticed. I'll be sure to pass on your positive feedback and we look forward to seeing you again.

Dear valued guest, Warmest greetings from La Casa Hanoi Hotel and thank you so much for leaving such a stellar review, we're very happy that you had an amazing experience staying with us. As we always strive to deliver the best quality of service to our guests, your positive comment means a lot to our hard-working team members and I'll be sure to let them know. We too would love to have you stay with us again so should you come back to Hanoi on another amazing trip, please don't hesitate to contact us for arrangement, we'd be more than happy to accommodate. Once again, I'd like to say an heartfelt thank you on the behalf of my team and we wish you the best luck and prosperity. Our kindest regards,

Dear valued guest, thank you for taking your precious time to leave us a comment. Your feedback is highly appreciated and we're thankful that you chose to stay at La Casa Hanoi. Our sincerest apologies for your unpleasant experience with our massage service, we'll work with our vendor immediately to review and resolve the issue so that the next time you stay at our hotel, we can offer you a much better service. In the meantime, our best wishes for you and your family and we look forward to welcoming you back in our hotel soon!

Hi sarah, thank you so much for leaving us a feedback and we're delighted that we was able to meet your kind expectations. I'm particularly proud to learn that our staff has done their best job to provide you with pleasant service, and while there's little we can do regarding the pool and the gym, we promise you that we always strive to make up for it by constantly maintaining and upgrading our other facilities, as well as providing the highest standards of service. It'd be our honor to have you stay at our hotel again in the future, so should you come back to Hanoi, please don't hesitate to reach out to us. Looking forward to hearing from you soon!