Dear Jatinder,Thank you for your review. We're delighted to hear that you had a good experience during your stay.If you have any specific feedback or suggestions to help us improve, please feel free to share. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,

Dear Brian,Thank you so much for sharing your current stay at PentStudio West Lake Hanoi with us. It is indeed great to read your compliments of our serviced apartment. Your compliments encourage us to continuously improve our service delivery.From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Dear HIROSHI san,Thank you for choosing PentStudio West Lake Hanoi as your preferred accommodation in Hanoi. It is very glad to know that we have met your expectation during your stay with us. Your special mentioned of service from staff is huge motivation to us.From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Dear Vanloan,Thank you for sharing your current stay at PentStudio West Lake Hanoi with us. We are very happy to read your compliments of our serviced apartment like" it was a pleasant experience " and special mentioned of "it a more home-y experience". Receiving such feedbacks from resident as yours encourage us to further improve our service delivery.From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Dear Valued Guest,Thank you so much for sharing your current stay experience at PentStudio West Lake Hanoi with us. We are very happy to hear that you love the apartment and amenities set up in the apartment such as a big gallon of drinking water. At the same time, we have well noted your feedback of the service in restaurant and have shared it with the restaurant operator for further improvement.Once again, thank you for staying with us and we look froward to welcoming you back for better stay experience.Warmest regards, Ngo Le DungResidence Manager

Dear Douglas,Thank you so much for sharing with us your current stay experience at PentStudio West Lake Hanoi. It is indeed great to read your review and specially your mention of service from staff and cleanliness of our apartment. Your compliments is huge motivation to us.From all of us at PentStudio West Lake Hanoi we look forward to welcoming you and your wife in the near future.Warmest regards,Ngo Le DungResidence Manager

Dear Nobuaki. It is indeed great to read your great feedback on facilities in PentStudio West Lake Hanoi. Your compliments mean a lot to us. Thank you so much and look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager

Dear Ratchanon, It is so wonderful to read your feedback on service and products at PentStudio West Lake Hanoi. Thank you so much for your excellent review. Your compliments are indeed huge motivation for us. From all of us at PentStudio West Lake, we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager

Dear DEOG JU, Thank you for sharing with us your current stay experience at PentStudio West Lake. We are very happy to have met your expectation of service and quality standards. We look forward to welcoming you back in the near future. Best regard, Ngo Le Dung Residence Manager