8/10 - Tốt
Margaret Anne
Đi cùng bạn đồng hành
29/05/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed at the California twice and both times have been pleased; the restaurant staff are friendly and the food is good, and the casino staff are helpful and ready to have a quick chat. Check-in was quick and professional.
The hotel has a great location, it's close to Fremont and the bus stop, and you can walk to the outlet mall or take a short taxi ride.
My only 'please do better' comment would be cleanliness. The elevator looked like it had never been vacuumed, the same toothpicks and wrappers were on the floor the entire 5 days we were there and the bar-top where we played video poker needs a good scrub.
The bedding and towels were bright white but there was a stain on the top sheet that had been covered with the little decorative throw. Housekeeping changed it at my request. The bathroom was surface clean, luckily I bring Clorox wipes and cleaned the door handles, the bathroom door (there was a blob of toothpaste right on the door as well as fingerprints), taps, counter and the top of the tile baseboards (extremely dusty). The tops of the dresser and night-table were dusty all along the back behind the light and the television. Clearly visible and such an easy thing to take care of when the room is being cleaned.
We might stay at the California again one day, and I will bring wipes just incase.
Margaret Anne
Lưu trú 4 đêm vào Tháng 5, 2024