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Nhận xét về ibis Melaka

4 out of 5
ibis Melaka
249 Jalan Bendahara, Malacca City

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 181/401 nhận xét" "
Đánh giá 8 - Tốt. 155/401 nhận xét" "
Đánh giá 6 - Được. 44/401 nhận xét" "
Đánh giá 4 - Kém. 17/401 nhận xét" "
Đánh giá 2 - Tồi. 4/401 nhận xét" "

8,6/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Annie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
New hotel & comfortable
This hotel have good location & close with many tourist attraction. The room is clean and quiet.
Lưu trú 2 đêm vào Tháng 2, 2018

6/10 - Được

John, Petaling Jaya

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Overall the hotel is good. BUT, they only entitle 2 bottles of water, when i request for more per day.
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Mark

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Great location! Unfortunatly, the room was dirty, with dirty linen and hair all over the bed.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Kong Kam

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Car parking to have some shade
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Melaka trả lời vào 02/05/2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

8/10 - Tốt

Kimberley

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A no-frills hotel within walking distance to Jalan Bunga Raya. Easy parking at the back of the hotel. Rooms are cosy and practical. Basic essentials are provided.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Melaka trả lời vào 02/05/2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

4/10 - Kém

Felice

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room small but ok. Breakfast poor, limited. Bar service unattended and unprofessional. Restaurant staff unhelpful and unfriendly
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Melaka trả lời vào 02/05/2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Ibis Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Melaka

10/10 - Xuất sắc

Kerrie, Castlemaine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect place to stay panaroma 17 stops right outside. Perfect for travelling from Melaka Sentral bus terminal. Pool was lovely perfect temperature. Breakfast was plentiful but some food was cold. Very busy when tour groups are there. Some food empty by 7.15 had to wait to replenish it. Staff are lovely in all areas. Room was always cleaned promtly each day. Would recommend to stay there walking distance to Jonker and Dutch Square and riverboat tours.
Lưu trú 3 đêm vào Tháng 3, 2024
Ibis Melaka trả lời vào 02/05/2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

8/10 - Tốt

Irwin, o.p.

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was in a convenient location just a short walk to Jonker Market area. Nice pool area and clean property. Breakfast buffet was offerings were lacking.
Lưu trú 2 đêm vào Tháng 2, 2024
Ibis Melaka trả lời vào 21/03/2024
Dear Mr Irwin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 - Được

Charlie

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Basic 2 star hotel charging 4 star prices.
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Melaka trả lời vào 13/02/2024
Dear Mr Charlie,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Ibis Melaka trả lời vào 13/02/2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good budget hotel
Very good budget hotel, very central location, good breakfast buffet. Will stay again if price is still good
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Melaka trả lời vào 13/02/2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

8/10 - Tốt

Bernard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The area around the hotel was a little seedy. The hotel itself was adequate.
Lưu trú 2 đêm vào Tháng 2, 2024
Ibis Melaka trả lời vào 13/02/2024
Dear Mr Bernand,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

10/10 - Xuất sắc

BONGSIK

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 13/02/2024
Dear Mr Bongsik,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 - Được

yoshifumi

Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Melaka trả lời vào 21/03/2024
Dear Mr Yoshifumi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For the price this hotel has the best value. Swimming pool is huge! The location can’t be beat, yet the hotel is still quiet. We would have preferred a long bed, but the queen bed was so comfortable we didn’t even notice the size. One of our best stay hotels in over 2 months of travelling! More check in staff would be beneficial as the lobby is very busy from 3-7 pm
Lưu trú 2 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 01/02/2024
Dear Ms Leanne,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

2/10 - Tồi

Bernard

Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Frustrated Check-in and Extra Payment vs Invoice
Ibis Management ought to put the right resources at check-in 3pm EVERYDAY. Last Sunday I checked in and there's only ONE lady doing check-in for 20 people. Was told hotel manager on leave and so no one to look at slow bad customer service issue. This is VERY LOUSY SERVICE. . Next issue Hotels.com said I pay $x at properly BUT at Ibis I was told to pay R$xxxxx which I dispute. The same ONE LADY asked her office staff to help BUT after waiting SO LONG there's no update. I paid R$xxxxx cos I don't want to hold back the line. BUT need Hotels.com to clear with Ibis management why is your customer being charged $xxxxx instead of just $x !! . I stayed alot of times in Ibis and from now onwards I will NOT book Ibis anymore. Hotels.com as I believe will check on your prestige hotel customer service feedback and do your own investigation and REMOVE Ibis from your booking list if they keep on ignoring your customer feedback. . Ibis management should CROSS TRAIN their 3 staff who were sitting down at the restaurant and others waiting around. Go watch your cctv Sunday 3pm and you would agreed with my strong feedback. . And give an award bonus to that ONLY ONE LADY who worked so hard alone for hours to clear those check-in crowd.
Lưu trú 1 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 01/02/2024
Dear Mr Bernard,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ibis Melaka

6/10 - Được

MASAAKI

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Front desk staff was terrible.
Lưu trú 4 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 01/02/2024
Dear Mr Masaaki,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ibis Melaka

8/10 - Tốt

Ulrike

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 01/02/2024
Dear Mr Ulrike,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 - Được

Edgard

Thích: Sạch sẽ, nhân viên & dịch vụ
The staff is nice, the room is okay. I would say that the hotel needs to be refreshed, the rooms and the restaurant. The breakfast has limited choice and the quality is average. This is not a 4 star hotel.
Lưu trú 3 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 18/01/2024
Dear Mr Edgard,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Stay at Ibis Melaka
Ever since Ramada closed down, our choice are Hatten & Ibis. Ibis has good location, within walking distance to Jonker & Bukit China, that's why the room rate is on the high side. Overall Ibis is comfortable but Hotel is only 5 storey high so dont expect senic views. The front counter staff said all room has front street view but ours (#519) is on side of bldg looking at an old deserted bldg n an opened car park behind the hotel. We usually dont buy hotel breakfast but ts time paid RM66+ for 2 on the last day bcos rushed to catch an early bus to KL. Personally l feel their bfast opens @7am is late as compared to Ramada (@6am) & Hatten (@6.30am). There were abt 20 pax waiting, some lugged with luggage probably to check out immediately after bfast and all rushed in at 7am when lights on. But Tea machine and egg station not ready. Upon chkg a staff said chef is busy in kitchen. Coffee house is almost 60% full with many more coming in. Chef Archit slowly opened the egg station at 7.15am with abt 10 pax queued waiting. This definitely needs to be improved.
Lưu trú 2 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 18/01/2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka

6/10 - Được

Keith

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Able to walk to Chinatown and Jonker street. Nice and neat hotel with a bit of cigarette stench where our rooms are. Welcome drink is excellent. Nearby rooms are full of tourists if you are prepared to put up with their early morning schedule!
Lưu trú 2 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 18/01/2024
Dear Mr Keith,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 - Được

Chua

Lưu trú 4 đêm vào Tháng 1, 2024
Ibis Melaka trả lời vào 18/01/2024
Dear Mr Chua,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

10/10 - Xuất sắc

Olaf

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zweckmäßiges Hotel. Wichtige Ziele gut zu erreichen. Personal sehr nett. Frühstück ist gut. Mittags sehr gutes Buffet genutzt. Essbereich unruhig, wenn asiatische Reisegruppen durchrauschen. Pool okay.
Lưu trú 3 đêm vào Tháng 12, 2023
Ibis Melaka trả lời vào 18/01/2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 - Được

SELVAM BIN ABDULLAH

Đi cùng gia đình
I slept there for a duration of two nights and have some concise feedback to provide.In general, everything is satisfactory for me, although there are areas that could be enhanced: 1. In order to expedite the check-in process, I must endure a 20-minute wait.There exists a method to accelerate the procedure. 2. When a group arrives for check-in and your lobby becomes too congested, it is important to consider how to effectively segregate the throng in order to ensure the comfort of your in-house guests.There exists a method to accomplish this task.I was present at the location, and it was too loud. 3. Your breakfast is completely obsolete.I should be knowledgeable about the appropriate cuisine to serve for various nationalities.The paratha was exquisite.The sausage abruptly departed in such a manner.I requested wholemeal bread, which was indicated by the food tags. However, when I inquired about it, no one was familiar with this type of bread.Your refills were excessively sluggish, indicating a flawed mis en place strategy for accommodating high occupancy.The service workers had previously notified the cook, and it is evident that all of you are operating without proper organisation.Let's convene and deliberate on strategies to enhance the overall quality of our hotel service.If you require any aid, I am prepared to provide support based on my extensive 25-year experience in this business across multiple locations. Thank you.
Lưu trú 2 đêm vào Tháng 12, 2023
Ibis Melaka trả lời vào 29/12/2023
Dear Selvam,Thank you for taking the time to tell us about your experience at the Ibis Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Melaka

10/10 - Xuất sắc

WING KIU

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Ibis Melaka trả lời vào 29/12/2023
Dear Wing Kiu,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 - Xuất sắc

Chin Kwee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Ibis Melaka trả lời vào 29/12/2023
Dear Chin Kwee,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
2 night stay. Quite nice stay. Breakfast can be better, dishes are salty. No complain for the price we paid.
Lưu trú 2 đêm vào Tháng 12, 2023
Ibis Melaka trả lời vào 29/12/2023
Dear beloved guest,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka

10/10 - Xuất sắc

Lee

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoying our Stay
Lưu trú 1 đêm vào Tháng 11, 2023
Ibis Melaka trả lời vào 29/12/2023
Dear Lee,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis Melaka

8/10 - Tốt

Johnny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Satisfactory
Nice clean room but lacking in room amenities. For the price I would expect more. Good location within walking distance to places of interest. Checking in and out was a breeze. Overall satisfactory. But there are probably better choices out there.
Lưu trú 1 đêm vào Tháng 12, 2023
Ibis Melaka trả lời vào 29/12/2023
Dear Johnny,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis Melaka

10/10 - Xuất sắc

Yee Teng

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
EVERYTHING IS GOOD!!! Location (within 10 minutes walk to Jonker Street), clean, spacious, shower (NICEEEEEEEE with strong water pressure), well maintained, hairdryer (nice, consider strong wind for hotel), lights on bathroom mirror (convenient for make up), direct USB charger, wide variety of TV channels, nice bed and pillows, bolsters (ya there are bolsters!!!), no smoking hotel! For improvement: The room cleanliness / maintenance can be better. There is a small stain on the towel. The floor is a bit stikcy too. I have to wear the indoor slippers everytime I am in the room. Basin water pressure is small. (Shower water pressure is superb.) But overall is still acceptable and well maintained. Overall it's a BIG BIG LIKE for IBIS HOTEL!!!
Lưu trú 3 đêm vào Tháng 11, 2023
Ibis Melaka trả lời vào 29/12/2023
Dear Yee Teng,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis Melaka

10/10 - Xuất sắc

MASAAKI

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good location to shop and dine
Lưu trú 4 đêm vào Tháng 11, 2023
Ibis Team Melaka trả lời vào 19/11/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

10/10 - Xuất sắc

MASAAKI

Thích: Sạch sẽ
Great place to walk around shopping and grabbing a bite.
Lưu trú 7 đêm vào Tháng 11, 2023
Ibis Melaka trả lời vào 18/11/2023
Dear Ms. Masaaki, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

8/10 - Tốt

kan hing

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Ibis Team Melaka trả lời vào 13/11/2023
Dear Mr. Kan Hing, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Ibis Team Melaka trả lời vào 03/11/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

8/10 - Tốt

Cecilia

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It will be good if toiletries n bedroom slippers r provided
Lưu trú 2 đêm vào Tháng 9, 2023
Ibis Melaka Team trả lời vào 25/09/2023
Dear Ms. Cecilia, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and regarding amenities is subject upon request as we follow the Ibis brand standard. We hope to welcome you again very soon. Best Regards, Ibis Melaka Team

10/10 - Xuất sắc

MASAAKI

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bring shampoo. Only body soap available in the room.
Lưu trú 5 đêm vào Tháng 9, 2023
Ibis Melaka Team trả lời vào 11/09/2023
Dear Mr/Ms. Masaaki,Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and regarding amenities is subject upon request as we follow the Ibis brand standard. We hope to welcome you again very soon. Best Regards, Ibis Melaka Team

4/10 - Kém

costantino

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ
Posizione ottima a pochi passi dal centro . Personale purtroppo molto disorganizzato il nostro check in è stato un incubo , se non avessi chiesto io dopo l’orario stsbilito se la camera fosse pronta credo che sarei ancora qui ad aspettare… camera essenziale molto umida . Colazione normale . Piscina bella , i bambini si sono molto divertiti .
Lưu trú 1 đêm vào Tháng 9, 2023
Ibis Melaka Team trả lời vào 11/09/2023
Dear Mr. Costantino, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and I will look into the points mentioned as we strive to continuously improve the quality of our Hotel Facilities and Services. Thank you once again for sharing your experience and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

6/10 - Được

Yeow Heng

Lưu trú 2 đêm vào Tháng 8, 2023
Ibis Melaka Team trả lời vào 09/08/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon.

8/10 - Tốt

Nikolaj

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
All in all a good hotel, close to the old city center. Family trip with teenagers so 2 double rooms.
Lưu trú 2 đêm vào Tháng 7, 2023
Ibis Melaka Team trả lời vào 01/08/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

10/10 - Xuất sắc

David

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good choice for a Melaka stay
Overall, a good choice for a Melaka stay. 2-3 nights is the ideal amount of time to see Melaka. Ibis Melaka (Room 351): PROS: 1. Modern, upgraded room; 2. Blackout curtains allow for a dark room and ideal sleep, but bring some black tape to cover the red LED light coming from the television; 3. Bed is very comfortable with nice mattress and soft, comfortable linens; 4. On-site restaurant and bar are useful and convenient; 5. Available outlets/powerpoints near the bed/nightstands; 6. In-room mini-fridge & coffee maker; 7. Hot water available at bathroom sink; 8. Plenty of areas to place/store items; 9. Ideal location to walk easily to the sightseeing and tourist areas of Melaka; 10. Guardian health store and pharmacy/chemist located directly across the street; 11. Full-length mirror in-room; 12. In-room comfortable couch with footrest; 13. Very quiet at night. Good for sleeping! 14. Good security: cameras everywhere, guard positioned outside, and room keycards only give access to room floor; 15. Nice swimming pool with fountains and kid slide. CONS: 1. The staff here, while helpful, seem very serious and rarely smile. They are not very friendly and outgoing, which is unusual for the hospitality business.
Lưu trú 3 đêm vào Tháng 7, 2023
Ibis Melaka Team trả lời vào 22/07/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and I will look into the points mentioned as we strive to continuously improve the quality of our Hotel Facilities and Services. Thank you once again for sharing your experience and we hope to welcome you again very soon. Best Regards,

4/10 - Kém

Da Jun, Singapore

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The floor feels sticky. Bar fridge and safe deposit box were spoilt. The shower screen door could not close. They give only 1 room card, second card available upon request and requires a RM$20 deposit. The tiles in the car park pop up and hit my car when I was driving out. Sadly, the hotel feels poorly maintained. The service of the cleaning crew is good as they helped to call maintenance to replace the fridge and repair the safe deposit box quickly.
Ibis Melaka Team trả lời vào 06/07/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

10/10 - Xuất sắc

Susan

Lưu trú 1 đêm vào Tháng 6, 2023
IBIS MELAKA TEAM trả lời vào 21/06/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon.

6/10 - Được

Karen

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ
The only good thing about this hotel is its proximity to Jonker Walk & night market. Less than 10 min walk. Housekeeping did not clean the rooms despite requests. 1 of our 2 rooms had a mild sewage smell and the other room smelt of cheap perfume. Parking is in an open air carpark behind the hotel. There is no gantry and I did not see any security guard post nearby. Food at restaurant was passable but tonnes of better options near hotel.
Lưu trú 2 đêm vào Tháng 6, 2023
IBIS MELAKA TEAM trả lời vào 20/06/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon. Best Regards,

8/10 - Tốt

Christopher

Lưu trú 1 đêm vào Tháng 6, 2023
IBIS MELAKA TEAM trả lời vào 20/06/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

8/10 - Tốt

??

Lưu trú 1 đêm vào Tháng 6, 2023
Ibis Melaka Team trả lời vào 28/06/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

10/10 - Xuất sắc

Chin Yeow, Reggie, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, reasonably priced, staff’s friendly and helpful. More importantly, hotel is safely guarded.
Lưu trú 2 đêm vào Tháng 5, 2023
IBIS MELAKA TEAM trả lời vào 20/06/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

8/10 - Tốt

Grace

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 5, 2023
IBIS MELAKA TEAM trả lời vào 20/06/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

6/10 - Được

Kim Pooi

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Ask for quiet rooms
Stayed for one night and was given room 101. The room is big and comes with a sofa, tea and coffee making facilities. Bathroom is big too and general cleanliness is good. I like that it has no carpet in the room. The downside is the sound proofing is bad! My room was facing the main road. Then I could hear people slamming their doors. The worst is the AC unit will shut down a couple of hours so in the middle of the night I had to get up and turned it back on It’s not far to walk to Jonker. There are plenty of parking behind the hotel. I would stay again but will request for a room away from the main road!
Lưu trú 1 đêm vào Tháng 4, 2023
Ibis Melaka Team trả lời vào 06/07/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

10/10 - Xuất sắc

WEE HAN

Lưu trú 1 đêm vào Tháng 4, 2023
Ibis Melaka Team trả lời vào 06/07/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

6/10 - Được

Ong

Lưu trú 1 đêm vào Tháng 3, 2023
Ibis Melaka Team trả lời vào 06/07/2023
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon. Best Regards