Quang cảnh nhìn từ nơi lưu trú

Nhận xét về Hotel Kaveka

2.5 out of 5
Hotel Kaveka
B.P. 373, Maharepa, Moorea-Maiao, Windward Islands

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 66/229 nhận xét" "
Đánh giá 8 - Tốt. 76/229 nhận xét" "
Đánh giá 6 - Được. 50/229 nhận xét" "
Đánh giá 4 - Kém. 27/229 nhận xét" "
Đánh giá 2 - Tồi. 10/229 nhận xét" "

7,8/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

7,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Keith

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly, accommodating staff and bilingual. After seeing some negative comments before booking i saw none of that, nor experienced anything untoward. A very relaxing stay. With an excellent restaurant within a short drive away.
Lưu trú 1 đêm vào Tháng 4, 2024
Juanita HANERERE trả lời vào 30/04/2024
Good morning Keith.Thank you for taking the time and effort to write your appreciation concerning your recent experience while staying at the HOTEL KAVEKA.Take care and hoping to greet you again soon on our island of Moorea..

10/10 - Xuất sắc

Robb

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is fantastic. Great hotel.
Lưu trú 4 đêm vào Tháng 4, 2024
Juanita HANERERE trả lời vào 18/04/2024
Thank you for taking the time and effort to write an appreciation of recent experience while visiting the hotel KAVEKA. - Moorea.Hopefully we will be greeting you again soon on Moorea

4/10 - Kém

Hervé

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Juanita HANERERE trả lời vào 12/04/2024
Thank you for your review of your recent stay here at the HOTEL KAVEKA - MOOREA.We have noted your issues and we will do our very best to resolve these matters as soon as we can.

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
T
Lưu trú 3 đêm vào Tháng 3, 2024
Juanita HANERERE trả lời vào 03/04/2024
Thank you taking the time and effort to write an appreciation of your recent visit to our island of Moorea and the hotel kaveka.Hoping to greet you again soon here at the hotel.Kindest regards..

6/10 - Được

Kurahei

Lưu trú 1 đêm vào Tháng 3, 2024
Juanita HANERERE trả lời vào 26/03/2024
Merci d'avoir pris le temps de nous envoyer votre appreciation suite a votre sejour parmi nous.

8/10 - Tốt

Alexis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Juanita HANERERE trả lời vào 07/03/2024
Thank you for your review and hoping to greet you here again soon. Kindest regards.Juanita HANERERE

10/10 - Xuất sắc

Darya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Place is just amazing
Lưu trú 1 đêm vào Tháng 1, 2024
juanita HANERERE trả lời vào 26/03/2024
Merci d'avoir pris le temps de nous envoyer votre appreciation suite a votre sejour parmi nous.

2/10 - Tồi

Ramy

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
READ BEFORE YOU BOOK! First check in. Odd not very warm greeting no “congrats on your honeymoon” nothing of the short. Guy walked us to our room showed us were to enter the room key to turn on the lights and AC then left. Room was dirty with dirty linens, stained towels. A giant cockroach crawling around and what I assume was a gecko’s poop on my pillow. Spider’s webs in every corner. Tiny bugs everywhere. I get it I am on an island but the reason for so many bugs was clearly from not cleaning and the half an inch gap in the sliding glass window that needs replacement. We paid for the beach and waterfront room. There was local teens playing music and swimming in front of our room daily. Literally right in front of us on the hotel grounds. The hotel did nothing to vacate these teens. I am all about kids having fun, but it seriously killed the vibes and provided no privacy at all. The hub caps were stolen on our rental car... When I went to the front desk to inform them the guy smiled and shrugged his shoulders and said sorry. Period. No, I am so sorry let me get the manager blah blah blah. Just sorry bye. It was very very hot the week we stayed. You can only cool the room with the room key. I requested an additional room key so that the room wasn’t a completed furnace when we got back from outing, but the manager said no to this request. Please Please do yourself a favor and book somewhere else. I have so many more things but only allowed 1500 characters!
Lưu trú 6 đêm vào Tháng 12, 2023
Juanita HANERERE trả lời vào 17/01/2024
Dear Mr and Mrs Rama SOOF.Thank you for taking the time to write to us regarding your appreciation of the experiences you had during your stay at the Kaveka hotel.First of all, on behalf of all the staff at Hotel Kaveka, I would like to apologize for not having made a commercial gesture and for not having taken your honeymoon into account upon your arrival at the hotel because our manager on duty had been ill for several weeks and so we were a little lost.However, there are several details and comments that I would like to clarify, for example firstly you can visit our website to appreciate that our reception is very well rated and the comments in general are of high quality in all the services and especially the welcome and the efficiency of employees is rated 'very good'.Second point - the bungalows are cleaned from top to bottom and subsequently checked by a manager before each guest arrives.However, we are currently in the rainy season, and as you say, we are on a tropical paradise island.nonetheless - during these seasons (very rainy), insects of all kinds come out everywhere and invade the bungalows. Whether you are in a hotel, five stars, four stars, three stars, two stars or no star, it is inevitable, there will be insects.You have booked a beach bungalow. However, this does not give you the right to have a private beach, our beach is reserved for all hotel resident guests.Third - we have surveillance and security cameras throughout the property and precisely after checking those covering the parking lot, we found that the hubcaps of your rental car which you insinuate were stolen on the premises is not true – they were actually stolen somewhere else but not here at the hotel...Fourth - the hotel's policy is oriented against the effects of pollution and the degradation of nature and rather for the protection of the environment and pollution, and therefore this is why we have installed power breakers in each Bungalow to eliminate all excessive electricity consumption, including air conditioning.In fact, we have high-power air conditioning so that when you enter our Bungalows. In a few moments, the bungalow is cooled without keeping the air conditioning on 24/7 as you want to do..To summarize the situation a little, the fact that we did not take into account this exceptional event of celebrating your honeymoon as soon as you arrived at the hotel, this amplified your dismay, your negativity, especially your entire stay with us .It's really a shame.We are very sorry for this, please excuse us once again.Hoping that next time we will do better.Sincerely.

8/10 - Tốt

Stephen

Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Shannon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Superb room, staff and location! We will be back!
We had a marvelous three night stay in this gorgeous hotel! The service was impeccable! And the views were to die for. The staff was incredibly, friendly and helpful. My husband was not feeling well after the ferry ride into the island, so they allowed us to check into our hotel Several hours early. We are for sure coming back and this is the hotel we will stay in again! The views and the beach and the surrounding area and the staff can’t be beat anywhere else on the island.
Lưu trú 3 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Ermila

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the views of Cooks Bay. Friendly and helpful staff. Being so close to the water to take dips whenever we wanted was a treat.
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Julie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Highly recommend
This was my second time at Kaveka and we were upgraded on the second day which was wonderful. The bungalow was recently renovated. Clean, roomy with the verandah facing the sea. Service was excellent. My son and granddaughter stayed with me and they made such a fuss of her (aged three) I’ll always be grateful. Sophia in particular went out of her way and needs to be acknowledged. The location is superb. We look forward to returning next year.
Lưu trú 9 đêm vào Tháng 11, 2023
Juanita HANERERE trả lời vào 11/12/2023
Hello from HOTEL KAVEKA - MOOREA.Thank you so much for your kind words and looking forward to greeting you again one day here at the HOTEL KAVEKA - MOOREA.Kindest regards.Juanita HANERERE.

2/10 - Tồi

Daniel

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Left after first night as they didn't have a pool which we needed (for the kids) and was one of the main reasons we booked it. Front desk and manager was rude, slow and obnoxious in recognizing and handling the issue. Blaming us for it rather than dealing with the fact that they are advertised as with pool on hotels.com. Took 2 days and they still charged us for 2 nights even though we only stayed for 1. Don't go...
Lưu trú 5 đêm vào Tháng 11, 2023
Juanita HANERERE trả lời vào 10/12/2023
Thank you for your remarks regarding your experience while visiting the hotel during your recent stay here on Moorea.Nevertheless - we forgive you for your very obnoxious attitude towards all the staff while staying at the hotel.We forgive you as you were confused with our amenities we provide on the EXPEDIA.COM platform and that of some other properties on Moorea.As we do not have a swimming pool and we have never advertized that we have a swimming pool.We do however have a private secluded white sand beach where swimming is great or otherwise you may swim from our deep water pier where the snorkeling is fantastic.Thank you for your understanding.Juanita HANERERE

6/10 - Được

Julie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
ALL of the staff we encountered were very kind and helpful. The bungalow is older and dated-but served its purpose.
Lưu trú 2 đêm vào Tháng 11, 2023
Juanita HANERERE trả lời vào 11/12/2023
Hello from HOTEL KAVEKA - MOOREA.Thank you so much for taking the time and effort to write to us regarding your experience while recently staying at the HOTEL KAVEKA and this is to inform you that we are presently renovating all of our lodgings - and this renocation is programmed commenecing the 15th of January 2024 - looking forward to greeting you again one day here at the HOTEL KAVEKA - MOOREA.Kindest regards.Juanita HANERERE.

6/10 - Được

Kelsey

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú

4/10 - Kém

Michelle

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are very friendly. Our room was very hot, ceiling fan did not work, and tv did not turn on. The maintenance tried to fix the fan and did bring us a large fan for the night which was very nice. He did provide another key so the AC would cook down the room while we went for dinner.. it is a very old
Lưu trú 1 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Will

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is right on a shallow reef with a drop in spot over a steep, deep underwater gorge to snorkel in.
Lưu trú 2 đêm vào Tháng 10, 2023

6/10 - Được

David

Beautiful view but property needs attention
The view from the restaurant is gorgeous and the food was pretty good. Staff very friendly but forgot my request for a bike and my safe still didn’t work after 2 requests. No kettle in room and no water provided even though you can’t drink the water at the hotel. Housekeeping not great- forgot to leave clean glasses, hand towels and toilet paper. Bed ok but bathroom very dated
Lưu trú 3 đêm vào Tháng 9, 2023
Juanita HANERERE trả lời vào 05/10/2023
Thank you for taking the time and effort to write an appreciatation regarding your recent experience while at the hotel.We have noted your greivances and will do our very best to remedy and eradiacate the issues.Thank you for visiting our island and staying with us

10/10 - Xuất sắc

Jennifer

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The dock has an amazing view
We stayed two nights at this hotel and really enjoyed our experience. The staff was friendly and super helpful with what to do around the island. I loved having coffee ready early in the morning.
Lưu trú 2 đêm vào Tháng 9, 2023
Juanita HANERERE trả lời vào 28/09/2023
Thank you for your time and effort to express your apprecation on your experience here at the HOTEL KAVEKA during your recent visit to our island of Moorea

8/10 - Tốt

beth, weed

Khách đi công tác
Thích: Sạch sẽ
I liked the beautiful restaurant and location on cooks bay
Lưu trú 5 đêm vào Tháng 9, 2023
Juanita HANERERE trả lời vào 14/09/2023
Thank you for taking the time and effort to write an appreciation about your experience while recently visiting the hotel

10/10 - Xuất sắc

Anastasia

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was generally a nice stay!! The hotel is a bit old but preserves the local and traditional element!! The staff was really helpful and friendly!! We loved them all! The restaurant is very good and the dishes served varied and well-cooked!! We enjoyed the views from the restaurant to the cook’s bay! And the prices ate quite reasonable compared to big hotel resorts!! It is close to the village Maharepa and you can reach all shops and restsurants and supermarket, pharmacy, cafes etc in 10 minutes walk! We will definitely come back
Lưu trú 6 đêm vào Tháng 8, 2023
Juanita HANERERE trả lời vào 21/08/2023
Thank you for taking the time and effort to write your appreciation of your experience while recently visiting the hotel KAVEKA and our island of Moorea.Thank you once again and hopefully we will see you again soon.

8/10 - Tốt

jean-claude

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bien pour un couple
Lưu trú 1 đêm vào Tháng 7, 2023
Juanita HANERERE trả lời vào 14/09/2023
Merci d'avoir pris le temps et effort pour ecrire une appreciation concernant votre experience durant votre recent visite a l'hotel

6/10 - Được

Michel, Weston

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
La tarjeta para prender la luz está enlazada con la llave de la habitación. No se la pueden separar. Cuando se sale del cuarto, se debe recuperar esa tarjeta para cerrar la puerta. Entonces se apaga la luz y el aire acondicionado. Cuando uno entra en el cuarto después de horas, el calor está muy fuerte y se necesita bastante tiempo para que la temperatura esté fresca….
Lưu trú 1 đêm vào Tháng 7, 2023
Juanita HANERERE trả lời vào 25/07/2023
The card to turn on the light is linked to the room key. They cannot be separated. When you leave the room, you must retrieve that card to close the door. Then the light and air conditioning are turned off. When one enters the room after hours, the heat is very strong and it takes a long time for the temperature to cool downWe are trying to participate in the reduction of the carbon inprint here in the islands as our electricty here on Moorea is generated with big desiel generators with all the side effects, and pollution related to foscil fuel etc.We have also a large solar panel platform generating 35% of our daily consumption to minimize pollution.Hopefully you can understand now why key-card are undetachable from the key, meaning and implying that when you leave your bungalows you are not consuming desiel foscil fuels and are not polluting the atmosphere.…

8/10 - Tốt

MASABUMI

Lưu trú 1 đêm vào Tháng 7, 2023

6/10 - Được

Scott

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Beautiful location but no activities on site and only one dining option. No facilities in rooms for tea or coffee or self catering
Lưu trú 5 đêm vào Tháng 7, 2023

2/10 - Tồi

Diana

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Worn Out Hotel
The hotel states they have wifi but it’s only in lobby. And they’re under construction so it’s really loud all day. Lastly, their breakfast is the most ludicrous cost on the entire island. Their shuttles never showed up and their front desk person kept telling me she’d checked it herself and the wifi was working. It never was. Anytime we wanted to call somebody on island for bike rental of jet skiing, we had to walk to lobby. And the chickens wake you up early!!!
Lưu trú 4 đêm vào Tháng 6, 2023

8/10 - Tốt

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place was peaceful and serene. The room we had was a little small for us and had no patio but we were okay with that because we chose not to upgrade and it was a place to sleep. The grounds were clean and very beautiful however they did have construction on property which was not a problem for us and looked like it was getting more bungalows added. The beach area could have been tended to with maybe removal of some of the seaweed but if you swam far out enough it was not a problem. We opted for hanging out at the end of the pier for swimming and sunbathing. The staff was always smiling with friendly greetings and assisted us with questions we had. The tourism office was next door. Overall if you didn’t want to spend lots of money on the over the water lagoons this was a very nice option. We loved it here.
Lưu trú 5 đêm vào Tháng 6, 2023
Juanita HANERER trả lời vào 27/06/2023
Thank you for your time and effort to write an appreciation of your experience while you visited our hotel recently.Many thanks and hopefully will be greeting you once again in the future.

10/10 - Xuất sắc

Michal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful staff,very clean attractive location.
Lưu trú 2 đêm vào Tháng 6, 2023

6/10 - Được

RICHARD BRUCE

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Waiting for partial refund
Unfortunately our bungalow was only recently repainted and a strong pungent odor prevailed giving us a sinus infection. When we informed the evening staff she said they knew of it and apologized. Later the manager said we could NOT get any of empty units because of the type of reservation we had ????? He vaguely said he would ask owner if we could get some credit. But we have not heard anything! Food and service was very good. At approx $300 per night, we are very disappointed.
Lưu trú 2 đêm vào Tháng 6, 2023
Juanita HANERERE trả lời vào 06/06/2023
Dear Guest Mr Richard BRUCE - Thank you for taking the time and effort to write concerning your recent experience while visiting our hotel. We have noted and will definitely look into remedying this issue regarding the pungent odor. We researched other guests whom stayed in the same bungalow, and they did not experience the same problem???? Your breakfast was offered as a special gesture in compensation.Thank you once again for choosing our hotel.

8/10 - Tốt

George

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

Ryan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stunningly beautiful location on Cooks Bay, lots of fish around the reef off the pier. Good restaurant. The cabin was nice; AC works well- but only while you are in the room, so needs a little time to cool down.
Lưu trú 1 đêm vào Tháng 5, 2023

6/10 - Được

Emilia

Đi cùng bạn đồng hành
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
This property was listed as "lagoon view", but you could not actually see the water from the unit. The walls were so thin that we could hear everything that was going on in the room next to us. Knowing we could hear them meant they could hear everything in our unit as well. The air conditioning could only be run when you were in the room with the key in so we often came back to a very warm room. It is a fine property with a nice beach area and restaurant but over priced for what is provided and the privacy issue for connecting rooms is a big concern.
Lưu trú 3 đêm vào Tháng 4, 2023
Juanita HANERERE trả lời vào 13/05/2023
Thank you for taking the time and effort to write an appreciation regarding your experience at our hotel.We have noted your grievances and as you could see, we are doing our best to remedy these issueas you have outlined.Once again - thank you for visiting and are hoping see you again soon in our beautiful island Moorea

10/10 - Xuất sắc

HENRY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
superbe endroit, personnel au top 2 soucis qui ont ete vite regles nous avons tres bien diner un soir chacun reglera le probleme ptj un peu cher merci encore pour cet agreable sejour
Lưu trú 4 đêm vào Tháng 4, 2023
Juanita HANERERE trả lời vào 02/05/2023
Je vous remercie d'avoir pris le temps et l'effort pour nous ecrire afin de donner votre appreciation sur l'experience dont vous avez vecu durant votre sejour parmi nous.Mauruu'ru roa et a tres bientot.Juanita HANERERE

10/10 - Xuất sắc

John, Anchorage

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Oh I miss this place so much, This island is the one of the most beautiful places I've been to. My bungalow was awesome. Right on the water, like roll out of bed and right into the ocean awesome! The staff are so nice and helpful. The snorkeling was one of my favorite things, so many fish and one day a big turtle swam right by me! Anyway, I could go on and on, I had a great experience, book the oceanfront bungalow and you will be happy. Drive around the island, there are some amazing snack shops and so much to do, or not do and relax. Moorea is a very special place and I can't wait to get back there.
Lưu trú 6 đêm vào Tháng 4, 2023
Juanita HANERERE trả lời vào 24/04/2023
Thank you for taking the time and effort to write an appreciation on your recent experience while visiting Moorea and staying at the HOTEL KAVEKA - Looking forward to seeing you again soon on Moorea.

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Problems
Great location, charming breakfast area on the bay and nice people in the reception BUT: 1. The aircondition and safe were not working in the first hut we moved into. Two people came to check on the problems, left and never got back to us, so we had to go to the reception area three extra times, and then wait for three hours before we had to move our luggage to a new cabin. Not even an apology offered. 2. Dust and spiderweb several places in our hut and a cockroach in the bathroom. 3. We were only able to get on the wifi once in four days. Other guests also had problems with the wifi.
Lưu trú 4 đêm vào Tháng 4, 2023
Juanita HANERERE trả lời vào 15/04/2023
Thank you for taking the time and effort to write an appreciatation of your experience durin your recent stay here at the hotel.We have noted your grievances and are putting all out time and effort to remedy thses issue at the earliest.Also - we apologize for these issues and thank you again for your patience

2/10 - Tồi

JEFFREY

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
STAY AWAY AT ALL COSTS (and the costs are high!) Cockroaches: 3 inches (7.5 cm). As I was sleeping, one crawled on my head and woke me up. When I knocked it off, not knowing what it was, it thought it would share my pillow with me. That was not to be. We had another in our shower. Other bugs in the room: LOTS! Ya, I’m aware of the line “Well this is the tropics and you have to expect this.” Well, no, not to this level. And all our food was stored in the fridge. Safe in the room: The first one didn’t work. They brought another, much smaller one which was unusable because of it’s size. They brought another like the first one. It did not work either. They brought a fourth one. Over an hour was killed as we couldn’t leave the room until this was fixed. Wifi: Almost non-existent. My line speeds via telephone in the late 1990’s were faster for the few times that it did work. Drinking water: Nope! You can’t drink the tap water. When I asked if there was any for the room at the front, they said sure, and produced a bottle. Only when I asked did they tell me there was a charge of $4. It is $1 at the grocery store. It was more that we paid a lot for the hotel and they didn’t supply drinking water. The Beach: On one side of the lobby is a tiny strip of sand. On the second step into the water, my leg sank into the sand most of the way to my knee. I felt like I was in quicksand and it was challenging to break free. There are better beaches elsewhere.
Juanita HANERERE trả lời vào 01/04/2023
Dear Guest.Thank you for taking the time and effort to write a short note informing us of your experience while recently staying at the hotel.It’s a shame you did not approach the management while you were actually on site with these issues, as maybe we could have minimized and remedied the majority of your grievances.Nevertheless we have noted your complaints and will do our utmost to remedy these issues at the very earliest.Juanita HANERERE.

10/10 - Xuất sắc

brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly people, nice stay
Lưu trú 4 đêm vào Tháng 3, 2023
Juanita HANERERE trả lời vào 19/03/2023
Thank you for taking the time and effort to write your appreciatation regarding your recent experience while staying with us - thank you and come again

10/10 - Xuất sắc

Irma, Norwalk

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms are huts that are very comfortable and gives you a great tropical environment. The food was good at the restaurant and the view of the ocean is beautiful. I would differently return.
Lưu trú 1 đêm vào Tháng 3, 2023
Juanita HANERERE trả lời vào 16/03/2023
THANK YOU FOR YOUR TIME AND EFFORT TO WRITE AN APPRECIATION FOLLOWING YOUR EXPERIENCE REGARDING YOUR RECENT STAY WITH US HERE AT THE HOTEL KAVEKA

6/10 - Được

Matthew

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Friendly staff. Property needs some refreshing and the property is currently having new rooms built that should be nice view of water. Staff is very helpful setting up activities and transportation and can find better rates than most others
Lưu trú 2 đêm vào Tháng 3, 2023
Juanita HANERERE trả lời vào 15/04/2023
Thank you for taking the time and effort to write an appreciatation of your experience durin your recent stay here at the hotel.Hope you visit again soon.

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice location
Cute little spot, does have cockroaches that come out at night in the bathroom, snorkeling is awesome with all the fish!
Lưu trú 1 đêm vào Tháng 3, 2023
Juanita HANERERE trả lời vào 15/03/2023
Thank you for taking the time to write the appreciation of your experience here at the HOTEL KAVEKA - MOOREA.We will resolve the cockroaches issue at the earliest.Once again thank you for your time and effort to write this review

6/10 - Được

Patricia, Bakersfield

Đi theo nhóm
Thích: Nhân viên & dịch vụ
The hotel is dated and could use some modernizing. The maintenance man that takes care of the gardens etc. is amazing. The Wi-Fi service is terrible. The Wi-Fi service is terrible and close to nonexistent. Rooms need a good cleaning to include baseboards windows and window sills. Also before checking in confirm everything works. We had to move rooms due to safe not operational. The rooms as advertised on Expedia are not what you get. There is no porch on lanais. Moorea is a beautiful island but this was not a 200 a night property for our room. They are updating the property and some of the rooms appear to be very nice.
Lưu trú 3 đêm vào Tháng 2, 2023
Juanita HANERERE trả lời vào 24/02/2023
Thank you for taking the time and effort to write an appreciation of your recent experience here at the hotel.We have noted your grievance and are presently endeavoring to improve and implement these points.Thank you once again.Regards.Juanita HANERERE

10/10 - Xuất sắc

Jeff Van

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice people and great grounds
Lưu trú 1 đêm vào Tháng 2, 2023
Juanita HANERERE trả lời vào 19/02/2023
Thank yo for taking the time and effort to write an appreciation on your recent experience at the Hotel KAVEKAHope to greet you soon once at the Hotel Kaveka

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 2, 2023
Juanita HANERERE trả lời vào 19/02/2023
Thank yo for taking the time and effort to write an appreciation on your recent experience at the Hotel KAVEKAHope to greet you soon once at the Hotel Kaveka

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice place
The bungalow was right next to the water, the restaurant is over the water, and snorkeling off the hotel pier was excellent.
Lưu trú 2 đêm vào Tháng 12, 2022
Juanita HANERERE trả lời vào 31/01/2023
Thank you for taking the time to write an appreciation regarding your recent experience during your stay here at the HOTEL KAVEKA - Hope to see you again soon in our islands

10/10 - Xuất sắc

Gregory E

Lưu trú 5 đêm vào Tháng 11, 2022

8/10 - Tốt

Enguerran

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2022
Juanita HANERERE trả lời vào 16/11/2022
Thank you very much for taking the time to post this comment

10/10 - Xuất sắc

Jacqueline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property with great snorkeling! I suggest renting a scooter ahead of time so you can explore the island
Lưu trú 3 đêm vào Tháng 11, 2022
Juanita HANERERE trả lời vào 11/11/2022
Thank you for taking the time to write about your recent experience here at the HOTEL KAVEKA.Hoping to greet you again soon here at the HOTEL KAVEKA - MOOREA

10/10 - Xuất sắc

Patrick

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sejour en famille
Hotel charmant .Tres bien situé pour visiter l’ile. Personnel hyper accueillant et sympathique Toujours a l’écoute et pret a rendre service Bungalows charmants
Lưu trú 3 đêm vào Tháng 7, 2022
Juanita HANERERE trả lời vào 02/08/2022
Merci d'avoir choisi notre hotel pour passer un momrnt a Moorea. Merci aussi d'avoir pris le temps de nous ecrire un apprecition sur votre experience durant votre sejour a l'hotel - Mauruu'ru roa

10/10 - Xuất sắc

Dorothy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great for snorkeling right off the beach. Great location can walk to town, supermarket, food trucks, shopping
Lưu trú 5 đêm vào Tháng 7, 2022
Juanita HANERERE trả lời vào 26/07/2022
Thank you for choosing our hotel for your stay while on Moorea, and thank you for taking the time to write your appreciatation regarding your experience while stay with us

10/10 - Xuất sắc

Cheryl

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We felt so welcome walking in. Grounds felt natural and the small stone walkway along waters edge was perfect. While eating dinner we were lucky enough to see a shark and a ray cone by. Plus the fish everyday at breakfast. Calm, quiet and peaceful.
Lưu trú 3 đêm vào Tháng 6, 2022
Juanita HANERERE trả lời vào 27/06/2022
Thank you for taking the time to write an appreciatation of your recent stay with us. Enjoy the rest of your stay in our islands