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Nhận xét về Hotel Mi Bencoolen

3.5 out of 5
Hotel Mi Bencoolen
41 Bencoolen Street, Singapore

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 376/1004 nhận xét" "
Đánh giá 8 - Tốt. 405/1004 nhận xét" "
Đánh giá 6 - Được. 154/1004 nhận xét" "
Đánh giá 4 - Kém. 46/1004 nhận xét" "
Đánh giá 2 - Tồi. 23/1004 nhận xét" "

8,6/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Chris

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good friendly staff including door man David. Clean facilities. Nice pool for refresh.
Lưu trú 2 đêm vào Tháng 5, 2024

6/10 - Được

Tiffany

Đi cùng gia đình
Conveniently located a few steps from Bencoolen MRT station. Room is tiny for a family of 4 but is good value for Singapore.
Lưu trú 1 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 21/05/2024
Dear Tiffany, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

8/10 - Tốt

kohno

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
フロントの対応がとても丁寧で良かった。 枕カバーにシミのようなものがあり、もう少しメンテナンスをしっかりしてもらえると良い。
Lưu trú 1 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 21/05/2024
Dear Kohno, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

10/10 - Xuất sắc

Judith

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We really liked our friendly welcome, upgrade and early check in. Our room was modern and a good size. Across the road to the Bencoolen train. Very helpful cleaning staff as well
Lưu trú 2 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 21/05/2024
Dear Judith, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 - Xuất sắc

ROTHEL MAE

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are all accommodating and friendly.
Lưu trú 3 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 21/05/2024
Dear Rothel Mae, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

6/10 - Được

Florence, Surrey

Đi cùng gia đình
Thích: Sạch sẽ
On the whole, the room was clean and functional for our two nights stay. What I don’t like is the bathroom was too crammed. The toilet seat didn’t fit the toilet (probably a later addition). The hairdryer was cumbersome (fixed into the back end of a drawer - I presume to prevent theft). Since I hv short hair, I gave up trying to figure out how to make it work!!
Lưu trú 2 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 15/05/2024
Dear Florence, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

8/10 - Tốt

Furkan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel, very good Location, Metro Station very close to the Hotel. Only the Rooms are very small. All in all a good Hotel, which I can recommend
Assistant Front Office Manager Ryan trả lời vào 15/05/2024
Dear Furkan, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

2/10 - Tồi

DIEGO, oviedo

Đi cùng gia đình
We booked a triple bedroom . They called "luxury room". Even for two people is extremely small. No space for the luggage. No closet !!! At reception they said that is the size for a triple room in Singapur. I really don't believe that. The pool is also very small . The location is fine.
Lưu trú 3 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 11/05/2024
Dear Diego, We are sorry that you had found the room size small to your expectations. We would like to extend our utmost sincere apology for the frustration that this has caused as we believe in creating a positive and memorable hotel experience for all our guests.

8/10 - Tốt

THANITANUN

Thích: Nhân viên & dịch vụ
Good location with reasonable price
Lưu trú 3 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 07/05/2024
Dear Thanitanun, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

6/10 - Được

Kathryn

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
The photos are somewhat deceptive. The rooms were a shoebox and no wardrobes . Clothes were hung on a small rack or hooks. Only for 1-2 people for one night. Not a long stay hotel . However, the staff were wonderful and went above and beyond to be friendly and of service. The hotel is ideally located, with easy MRT access to all attractions.
Lưu trú 8 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 07/05/2024
Dear Kathryn, We are sorry that you had found the room size small to your expectations. We would like to extend our utmost sincere apology for the frustration that this has caused as we believe in creating a positive and memorable hotel experience for all our guests.

6/10 - Được

Deborah

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 07/05/2024
Dear Deborah, Thank you for considering Hotel Mi as your choice of accommodation. We look forward to seeing you soon.

10/10 - Xuất sắc

Manerah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed my stay at the Mi Bencoolen. The property is situated in a wonderful little area close to MRT and dining options. The staff is very friendly and helpful. I definitely would consider staying here again in the future. Thank you.
Lưu trú 2 đêm vào Tháng 5, 2024
Assistant Front Office Manager Ryan trả lời vào 05/05/2024
Dear Manerah, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

10/10 - Xuất sắc

Yi Hua

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 04/05/2024
Dear Yi Hua, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 - Xuất sắc

Vilda

Lưu trú 5 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 21/05/2024
Dear Vilda, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 - Xuất sắc

Fabio

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ottima posizione. Stanza e hotel pulito con personale sempre disponibile. Nota di merito per il filtro per l'acqua potabile in bagno
Lưu trú 3 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 26/04/2024
Dear Fabio, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 - Xuất sắc

Spyridon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 20/04/2024
Dear Spyridon, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 - Xuất sắc

Huynh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 20/04/2024
Dear Huynh, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 - Xuất sắc

Marco Emilio

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is incredibly close to the MRT, making it very convenient to get around Singapore. Always came back to a clean room and a fresh bed. The staff was very helpful when we had questions.
Lưu trú 5 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 18/04/2024
Dear Marco Emilio, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area

10/10 - Xuất sắc

Julie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good central location that made it easy to see lots of things in Singapore.
Lưu trú 2 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 12/04/2024
Dear Julie, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 - Tốt

Thomas

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
.
Lưu trú 4 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 12/04/2024
Dear Thomas, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

6/10 - Được

Dennis

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 4, 2024
Assistant Front Office Manager Ryan trả lời vào 09/04/2024
Dear Dennis, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

6/10 - Được

Anna

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Great location but it gets really noisey due to other guests. Daily housekeeping/cleaning could be better. Super friendly and helpful staff at least
Lưu trú 3 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 08/04/2024
Dear Anna, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was centrally located - easy access to public transit. Friendly and helpful staff. In particular, front desk agent, Nikki, was very helpful to us on our last day during our check out - appreciated that she provided us a general room to freshen up before we catch our red eye flight out. Would recommend this hotel to others.
Lưu trú 2 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 08/04/2024
Dear Jennifer, thank you for your kind review! We truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Niki that she made an impact during your stay. We hope to welcome you back to the hotel soon!

10/10 - Xuất sắc

Huynh

Good
Lưu trú 1 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 01/04/2024
Dear Huynh, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 - Tốt

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is located near the MRT station and in a relatively walkable area. The room was on the small side, but not a problem for me. It was clean and well presented with tea making facilities too. Only thing that me down was the air conditioning which wasn't cold enough and noise from the indoor corridor - it may have been the staff/other guests loudly talking.
Lưu trú 7 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 01/04/2024
Dear Michael, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 - Tốt

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient to the MRT, about 100m outside the front door. Also both Hop On Hop Off, bus routes about the same distance outside the door. Some places to eat and drink within a short walk too. Overall, happy with the peice I paid and how easy it was to get anywhere in Singapore from this hotel.
Lưu trú 3 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 01/04/2024
Dear Peter, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 - Tốt

Hirohisa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The customer service of the hotel staff was good.
Lưu trú 3 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 25/03/2024
Dear Hirohisa, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 - Xuất sắc

Erica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 25/03/2024
Dear Erica, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 - Tốt

Dulce

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is centrally located, so it’s a convenient walk to nearby dining options and public transportation. Little India is just 4 blocks away and Chinatown just 2 stops away on the metro. The property itself is an older building with its breakfast served in an adjacent restaurant. The standard guestrooms are small, but overall it is a comfortable stay and reasonably priced.
Lưu trú 5 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 21/03/2024
Dear Dulce, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

6/10 - Được

Kengo

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 21/03/2024
Dear Kengo, Thank you for considering Hotel Mi as your choice of accommodation. We look forward to seeing you soon.

10/10 - Xuất sắc

DOROTHY, Surrey

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Proximity to major attractions and street foods.
Lưu trú 3 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 18/03/2024
Dear Dorothy, we are pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a simple itinerary that will help you maximize your stay in the area. We hope to see you again soon.

10/10 - Xuất sắc

Maciej, Palmyra

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall ver good place with easy access to transport. Cleaning needs a bit more attention.
Lưu trú 1 đêm vào Tháng 10, 2023
Assistant Front Office Manager Ryan trả lời vào 18/03/2024
Dear Maciej Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 - Xuất sắc

Homer, Kuala Lumpur

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, friendly and convenient
Lưu trú 1 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 18/03/2024
Dear Homer, we appreciate your valuable feedback and we look forward to welcoming you again on your next visit to Singapore again.

10/10 - Xuất sắc

Kee

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great.
Lưu trú 5 đêm vào Tháng 1, 2024
Assistant Front Office Manager Ryan trả lời vào 12/03/2024
Dear Kee, Thank you for considering Hotel Mi as your choice of accommodation. We look forward to seeing you soon.

8/10 - Tốt

MASAYUKI

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋は広くないですが、清潔なホテルでした。 朝食のメニューの種類がもう少しあるとなお良いです。タクシー、GRABの乗り場が近いのは良いです。
Lưu trú 4 đêm vào Tháng 3, 2024
Assistant Front Office Manager Ryan trả lời vào 12/03/2024
Dear Masayuki, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

6/10 - Được

Helmut Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The room was very noisy
Lưu trú 1 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 12/03/2024
Dear Helmut Michael, Thank you for your review with regards to your experience. We greatly appreciate you taking the time to bring this matter to our attention and we apologise for any inconvenience your experience may have caused. We strive to exceed our guests' expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not meet your expectations.

6/10 - Được

Alexandre

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The staff is great, very friendly, very nice, very helping, etc. But the room is extremely basic and small)… The Air conditioning didn’t cool - after 2 hours I call the reception who sent someone who put is on 18*C (64*F), by the next morning the room had cool to to 23.7*F (75*F) - so not working properly. The walls are paper thin, you can hear people walking (not to mention talking) in the corridor. I could hear the TV from the room accros the corridor… at 05.15 am heard my next door alarm clock, then at 06.00 my other neighbor clock… Being on the 3rd floor, you can hear the water from the 6 floors above, running down the pipe. The pool was nice to relax in. Buffet breakfast very simple.
Lưu trú 4 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 12/03/2024
Dear Alexandre, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

4/10 - Kém

Kayuri

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
一番のネックはトイレのペーパーがミニティッシュである事。南国特有のウォシュレットの代わりとなるトイレのホースもないので非常に不便。 2日目のベッドメークをお願いしても、夕方外出から帰ってもやっていなかった。 朝食はビュッフェだが、どれも味がほとんどなく、自分で近くのベーカリーで食べる事をお勧めします。
Lưu trú 2 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 12/03/2024
Dear Kayuri, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 - Xuất sắc

Munkhchimeg

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 12/03/2024
Dear Munkhchimeg, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 - Tốt

Carol, Mt.Martha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We found the rooms extremely small, no where to hang clothes. Our room would do one person not two. Staff very helpful & friendly.
Lưu trú 4 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 12/03/2024
Dear Carol, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 - Tốt

Ingo, Berlin

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kleine, aber gute Zimmer. Direkt an der U-Bahn gelegen.
Lưu trú 2 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 29/02/2024
Dear Ingo, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 - Xuất sắc

Ariel

Lưu trú 2 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 21/03/2024
Dear Ariel, Thank you for considering Hotel Mi as your choice of accommodation. We look forward to seeing you soon.

10/10 - Xuất sắc

Carola

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr gut zur MRT gelegen
Lưu trú 2 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 26/02/2024
Dear Carola, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 - Xuất sắc

Michael

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super easy access to the SMRT. Airport to hotel fast and economical. Rooms are small but have everything you need.
Lưu trú 1 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 26/02/2024
Dear Michael, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 - Tốt

Michelle

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed here for one night after disembarking from the cruise. Room was comfortable enough, only 1 pillow per person, only 2 bath towels provided, no hand towels or wash cloths (not a deal breaker, I am sure we could have asked for more if needed). Room was clean, but small, bathroom very small. Hotel lobby and public areas very clean. Staff very professional and attentive. MRT station only 2 minute walk away. Lots of shops and restaurants in the area. Would recommend for a budget friendly short stay in Singapore.
Lưu trú 1 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 22/02/2024
Dear Michelle, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 - Tốt

Kirsty, Castro Valley

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is good just next to the subway station. There are shopping mall nearby.
Lưu trú 1 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 21/02/2024
Dear Kirsty, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 - Xuất sắc

CHIHIRO

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの方が簡単な英語で説明してくれようと頑張ってくれました。 愛嬌がありとても良いサービスでした。
Lưu trú 3 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 21/02/2024
Dear Chihiro, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 - Tốt

Ivana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excelente localização e custo x benefício
Hotel super bem localizado , pertinho do metrô. Boa relação custo x benefício. Quarto pequeno, mas moderno e com todo o necessário . Staff simpático. O café da manhã era mediano, mais para fraco.
Lưu trú 4 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 21/02/2024
Dear Ivana, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 - Tốt

Jirka

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Zimmer (wir hatten 510) mit zwei Einzelbetten war ausreichend, wenn auch schon sehr klein. Die Lage des Hotel ist exzellent, direkt neben der MRT Station, bis zu den Highlights Merlion und Garden by the Bay kann man auch laufen oder fahren. Das Frühstück war vorhandenen aber nichts besonderes. Ein cooler gratis Service des Hotels ist, dass man auch nach dem auschecken bei spätem Abflug nochmal duschen darf.
Lưu trú 2 đêm vào Tháng 2, 2024
Assistant Front Office Manager Ryan trả lời vào 21/02/2024
Dear Jirka, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

6/10 - Được

Chia Yen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
隔音差,早餐普通
隔音非常的差,隔壁講話都聽得到,吹風機使用時也聽得到。連走廊有人開房門也聽得一清二楚。然後早餐普通,建議不要加購,可以去外面吃道地的早餐。
Lưu trú 5 đêm vào Tháng 2, 2024
Assistant Front Office Manager trả lời vào 21/02/2024
Dear Chia Yen, Thank you for your review with regards to your experience. We greatly appreciate you taking the time to bring this matter to our attention and we apologise for any inconvenience your experience may have caused. We strive to exceed our guests' expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not meet your expectations.