Khu sảnh

Nhận xét về Orchard Hotel Singapore

4.5 out of 5
Orchard Hotel Singapore
442 Orchard Road, Singapore

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 454/1001 nhận xét" "
Đánh giá 8 - Tốt. 336/1001 nhận xét" "
Đánh giá 6 - Được. 120/1001 nhận xét" "
Đánh giá 4 - Kém. 57/1001 nhận xét" "
Đánh giá 2 - Tồi. 34/1001 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

LIAN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff service is very good
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Gerald, Morristown

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Orchard Hotel was a very good hotel, in an excellent location
Lưu trú 5 đêm vào Tháng 4, 2024
Nick trả lời vào 09/05/2024
Dear Gerald,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Helen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Family room available or for 3 adults. My 2nd visit since last month
Lưu trú 1 đêm vào Tháng 4, 2024
Nick trả lời vào 02/05/2024
Dear Helen,We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visit. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 - Được

Michael

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Terrible check in and out. Long waiting time. Reception desk staff need more training in using hotel reservation and accomodation system
Lưu trú 2 đêm vào Tháng 4, 2024
Nick trả lời vào 02/05/2024
Dear Michael,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 - Được

Anna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Slow check in.. They didn't my reserved room. The room that they gave me had problem with bathroom floor drainage. The floor was wet after you took a shower. Not enough towels. The room was upgraded after my complain.
Lưu trú 2 đêm vào Tháng 4, 2024
Nick trả lời vào 26/04/2024
Dear Anna,Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Ajit

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 2 đêm vào Tháng 4, 2024
Nick trả lời vào 23/04/2024
Dear Ajit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

KEVIN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always a nice stay at this well run hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
Nick trả lời vào 23/04/2024
Dear Kevin,We appreciate your positive feedback after your stay at Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

CHIENTE

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
交通,購物都放便,房間清潔到位。
Lưu trú 2 đêm vào Tháng 4, 2024
Nick trả lời vào 07/04/2024
Dear Chiente,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 - Được

Naresh

Đi cùng gia đình và trẻ nhỏ
Không thích: Nhân viên & dịch vụ
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
Lưu trú 7 đêm vào Tháng 3, 2024
Best Regards,Nick Chia Executive Assistant Manager trả lời vào 04/04/2024
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.

6/10 - Được

Ng

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
Lưu trú 2 đêm vào Tháng 3, 2024
Nick trả lời vào 07/04/2024
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Sin Ting Queenie

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
Lưu trú 5 đêm vào Tháng 3, 2024
Nick trả lời vào 07/04/2024
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Zeiti

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Best Regards,Nick Chia Executive Assistant Manager trả lời vào 04/04/2024
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.

4/10 - Kém

Hironobu

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Best Regards,Nick Chia Executive Assistant Manager trả lời vào 03/04/2024
Dear Hironobu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.

10/10 - Xuất sắc

Helen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is clean. The family room for 3 adults was spacious including the 6 bags. The breakfasts was great enjoyed it every morning. It is a walk to the MRT if you have an issue with walking. I would stay here again.
Lưu trú 3 đêm vào Tháng 3, 2024
Best Regards,Nick Chia Executive Assistant Manager trả lời vào 03/04/2024
Dear Helen, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Chen-Chi

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
蠻好的
Lưu trú 3 đêm vào Tháng 3, 2024
Nick trả lời vào 25/03/2024
Dear Chen-chi,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Kathleen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Nick trả lời vào 23/03/2024
Dear Kathleen,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Jose

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel needs a little maintenance, we experienced issues with bathroom lighting, mostly a stubborn switch. But other than that a hotel that’s very centralized to major malls and transportation.
Lưu trú 2 đêm vào Tháng 3, 2024
Nick trả lời vào 23/03/2024
Dear Jose,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. I am sorry to hear that you had a negative experience. I have shared your feedback with our managers and we are taking immediate action to improve.Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Bridget

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Highly recommend this hotel, it is in a great location. The rooms are massive & very clean. The pool is a great spot to chill out!
Lưu trú 1 đêm vào Tháng 3, 2024
Nick trả lời vào 23/03/2024
Dear Bridget,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. . Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Thuan Shiah Michael

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location, convenient to everything we needed. At night, the area gets a bit seedy.
Lưu trú 2 đêm vào Tháng 3, 2024
Nick trả lời vào 14/03/2024
Dear Micahel,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 - Được

Chunkam

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Nick trả lời vào 02/03/2024
Dear Chunkam,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

QUOC TUAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vietnamese staff is very reponsive and helpful. The overall rating could be up to 5 stars if the hotel has a folder which has a guide to facilities, services, restaurants,cafes, list of contact phone numbers,etc.
Lưu trú 3 đêm vào Tháng 2, 2024
Nick trả lời vào 02/03/2024
Dear Quoc Tan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Chih

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy to access Shopping and various restaurants.
Lưu trú 3 đêm vào Tháng 2, 2024
Nick trả lời vào 02/03/2024
Dear Chih,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 - Được

Kenji

Lưu trú 2 đêm vào Tháng 2, 2024
Nick trả lời vào 23/03/2024
Dear Kenji,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

hiroaki

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
I like Pool and gym
Lưu trú 4 đêm vào Tháng 2, 2024
Nick trả lời vào 28/02/2024
Dear Hiroaki,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

THARINDU

Lưu trú 3 đêm vào Tháng 2, 2024
Nick trả lời vào 23/03/2024
Dear Tharindu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Jien Ann

Lưu trú 2 đêm vào Tháng 2, 2024
Nick trả lời vào 28/02/2024
Dear Jien ANn,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 - Kém

Wenbo

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Lưu trú 6 đêm vào Tháng 2, 2024
Nick trả lời vào 21/02/2024
Dear Wenbo,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 - Được

Stig

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Kaotisk frokost med alt for mye folk og lange køer trekker ned helhetsintrykk.
Lưu trú 6 đêm vào Tháng 2, 2024
Nick trả lời vào 21/02/2024
Dear Stig,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

2/10 - Tồi

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Nick trả lời vào 21/02/2024
Dear Anonymous,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Moua

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 2, 2024
Nick trả lời vào 21/02/2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Moua

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay
Lưu trú 5 đêm vào Tháng 2, 2024
Nick trả lời vào 21/02/2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Takaharu

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 2, 2024
Nick trả lời vào 25/03/2024
Dear TakaharuThank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Dr. Elaine

Lưu trú 1 đêm vào Tháng 2, 2024
Nick trả lời vào 21/02/2024
Dear Dr. Elaine,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Karen

Thích: Nhân viên & dịch vụ
Almost perfect
*Nice breakfast with variety. *Staff friendly. *Bathroom is normal size but lacking spaces for hanging clothes and no selves to put items. *pool is big and long, good size.
Lưu trú 4 đêm vào Tháng 2, 2024
Nick trả lời vào 21/02/2024
Dear Karen,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Thomas

Lưu trú 1 đêm vào Tháng 2, 2024
Nick trả lời vào 23/03/2024
Dear Thomas,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Good location, convenient for shopping
Lưu trú 2 đêm vào Tháng 2, 2024
Nick trả lời vào 06/02/2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 - Được

Gabino

Thích: Sạch sẽ, nhân viên & dịch vụ
Poca organización en el desayuno. No mucha variedad en la cena.
Lưu trú 4 đêm vào Tháng 1, 2024
Nick trả lời vào 30/01/2024
Dear Gabino,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 - Kém

Albert

Đi cùng gia đình
Disaster!
The hotel needs major renovation, at least the 16th and 17th floors.
Lưu trú 2 đêm vào Tháng 1, 2024
Nick trả lời vào 30/01/2024
Dear Albert,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Choy Ka

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 12, 2023
Nick trả lời vào 30/01/2024
Dear Cho Ka,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Solo One Week Stay
Pros: - Buffet breakfast is organized and tastes good. - Place is in Orchard near shopping area, restaurants and grocery. - Good ambiance - Express check in and check out - Front desk and housekeeping are easily contactable Cons: - Some areas on the room is dusty. - Housekeeping is not thoroughly cleaning the room.
Lưu trú 10 đêm vào Tháng 12, 2023
Nick trả lời vào 23/01/2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location, facilities, and most of all our breakfast spread. On the other hand, I am sorry to hear that you had a negative experience with our service. I have shared your feedback with our managers, and we are taking immediate action to improve. Once again, thank you for your valuable feedback and we look forward to welcoming you back here again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Elizabeth

Đi cùng gia đình
Top notch
Hotel was top notch, staff always going above and beyond to be helpful
Lưu trú 5 đêm vào Tháng 1, 2024
Nick trả lời vào 23/01/2024
Dear Elizabeth,Your excellent rating for The Orchard Hotel Singapore is much appreciated. It's great to hear that you enjoyed your stay and most of all the services of our Team. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manger

8/10 - Tốt

Ashish

Lưu trú 5 đêm vào Tháng 1, 2024
Nick trả lời vào 23/01/2024
Dear Ashish,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

John Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Maintains a good standard. Buffet breakfast particularly good and well organised.
Lưu trú 6 đêm vào Tháng 1, 2024
Nick trả lời vào 19/01/2024
Dear John,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.

10/10 - Xuất sắc

Alexander, Leicester

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Large room and nice bathroom with good shower. Friendly staff. Nice pool if a little too shallow. Good fitness room. Excellent for city centre and MRT. Excellent food.. Front desk a bit slow. Use the self check-in. Don't call it "Millennium Orchard " as this confuses taxi drivers. Just call it Orchard Hotel, Orchard Red.
Lưu trú 3 đêm vào Tháng 1, 2024
Nick trả lời vào 19/01/2024
Dear Alexander,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

yolanda

Lưu trú 2 đêm vào Tháng 1, 2024
Nick trả lời vào 06/02/2024
Dear Yolanda,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Philip

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice property. But room 830 os not the best location
Lưu trú 3 đêm vào Tháng 1, 2024
Nick trả lời vào 15/01/2024
Dear Philip,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

JUNG

Lưu trú 3 đêm vào Tháng 1, 2024
Nick trả lời vào 15/01/2024
Dear Jung,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

John

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location to MRT and Orchard road. Breakfast was good - but crowded
Lưu trú 4 đêm vào Tháng 1, 2024
Nick trả lời vào 15/01/2024
Dear John,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 - Tốt

Syed Sadeque Md

Lưu trú 1 đêm vào Tháng 1, 2024
Nick trả lời vào 15/01/2024
Dear Syed Sadeque,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 - Xuất sắc

Shwan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good location
Lưu trú 2 đêm vào Tháng 1, 2024
Nick trả lời vào 15/01/2024
Dear Shwan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager