Hồ bơi ngoài trời, ghế dài tắm nắng

Nhận xét về Pullman Singapore Orchard

4.5 out of 5
Pullman Singapore Orchard
270 Orchard Road, Singapore

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 31/69 nhận xét" "
Đánh giá 8 - Tốt. 25/69 nhận xét" "
Đánh giá 6 - Được. 8/69 nhận xét" "
Đánh giá 4 - Kém. 3/69 nhận xét" "
Đánh giá 2 - Tồi. 2/69 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Paola, Concord

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a great stay, stayed for 5 nights and it was super easy to get around and the hotel is very clean. The pool is very pretty and enjoyable. Rooms are spacious and the cleanliness is excellent. The staff are friendly and always want to help out.
Lưu trú 5 đêm vào Tháng 5, 2024
Rob McIntyre, General Manager trả lời vào 21/05/2024
Dear PaolaThank you for the wonderful review! We are delighted to hear you that you enjoyed your stay with us!We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 - Xuất sắc

Avikash

Lưu trú 3 đêm vào Tháng 4, 2024
Rob McIntyre, General Manager trả lời vào 02/05/2024
Dear AvikashThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - Được

sam anthony

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s proximity to shopping and food courts
Lưu trú 3 đêm vào Tháng 2, 2024
Rob McIntyre, General Manager trả lời vào 25/03/2024
Dear SamThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Renate

Tolle Lage, tolles Hotel, sehr freundliches Personal
Lưu trú 6 đêm vào Tháng 3, 2024
Rob McIntyre, General Manager trả lời vào 22/03/2024
Dear RenateThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Stephanie

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Better than I thought. Staff are friendly. Great options in the buffet but repetitive. Would appreciate more plant based options for the hot foods like vegetable broth soup/ noodles. Great location to get around - convenient. Close to Orchard Station and you can take the pathways from across the street to MRT.
Lưu trú 5 đêm vào Tháng 3, 2024
Mer trả lời vào 12/03/2024
We are delighted to hear that you have enjoyed your stays with us and thank you for your support. We would greatly appreciate if you could also share your compliments via Expedia and Google reviews for us. We look forward to welcoming you back to our hotel soon.

10/10 - Xuất sắc

Natsumi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
駅からのアクセスか良い。スタッフが皆とても親切。私は英語をあまり話せないが、ゆっくり分かりやすく話してくれたので困ることがなかった。カクテルも朝ご飯もとても美味しい。
Lưu trú 1 đêm vào Tháng 2, 2024
Rob McIntyre, General Manager trả lời vào 14/02/2024
Dear NatsumiThank you so much for your positive review! We are thrilled to hear that you enjoyed your stay with us. We always strive to provide excellent service, and it is wonderful to hear that our staff made you feel welcome and accommodated your language needs. We hope to have the pleasure of welcoming you back again soon!

10/10 - Xuất sắc

Jonny

Lưu trú 2 đêm vào Tháng 2, 2024
Rob McIntyre, General Manager trả lời vào 21/03/2024
Dear JonnyThank you for the high ratings and selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Kazuhiro

Lưu trú 3 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 07/02/2024
Dear KazuhiroThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

stewart

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
the crew especially the concierge was helpful on our needs.
Lưu trú 4 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 29/01/2024
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Jaeeun

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 22/01/2024
Dear JaeeunThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

2/10 - Tồi

Danielle

Lưu trú 3 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 22/01/2024
Dear DanielleThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. Our Director of Guest Experience and Sustainability has reached out to you separately to gain further insights into your experience during your stay with us. We would be grateful to hear them as your insights will contribute to our ongoing efforts to enhance our guest experience.We truly appreciate your support and we hope to have the pleasure of welcoming you back for your future visits.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Yoshinori

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 22/01/2024
Dear YoshinoriThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Gabriel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Overall good. There was only 1 chair that came with the coffee table. So when we got some snacks we had to either eat on the bed or sit on the floor. The light switches were a little confusing as the labelling was not clear. Took a while to figure out
Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 27/12/2023
Dear GabrielThank you for taking the time to share your feedback regarding your recent stay with us.We understand your concerns regarding the seating arrangement in your room, and we sincerely apologize for any inconvenience this may have caused. We would like to assure you that we offer a range of room sizes and configurations to cater to different preferences and needs. We encourage you to contact us directly on your next visit, we will be more than happy to assist you in finding a room that better suits your requirements.We genuinely appreciate your feedback, and we hope that this experience will not deter you from considering us for future stays. If there are any specific preferences or requirements you have for your next visit, please feel free to share them with us, and we will do our best to make your stay as enjoyable as possible.We look forward to the opportunity to serve you better in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Larcee

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff and hotel has a positive vibe
Lưu trú 5 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 20/12/2023
Dear LarceeThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel. Clean, decent space, great location. Excellent service.
Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 11/12/2023
Dear GuestThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Tobias

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location on Orchard Road and good sized rooms. We will return.
Lưu trú 1 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 12/12/2023
Dear TobiasThank you for taking the time to share your positive feedback! We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you back for another enjoyable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

2/10 - Tồi

davidson

Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 08/12/2023
Dear DavidsonThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Haslinah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 06/12/2023
Dear HaslinahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Zaw Nyein

Lưu trú 8 đêm vào Tháng 11, 2023
Rob McIntyre, General Manager trả lời vào 06/12/2023
Dear Zaw NyeinThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Sarah

Lưu trú 8 đêm vào Tháng 11, 2023
Rob McIntyre, General Manager trả lời vào 18/12/2023
Dear SarahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Vivian

Lưu trú 10 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 20/11/2023
Dear VivianThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Johan

Lưu trú 3 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 06/11/2023
Dear JohanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Constantinos

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 01/11/2023
Dear ConstantinosThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Thomas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Decent stay, good location
I've stayed a Pullman hotels in Bangkok and Phuket, i would say my stay at Pullman Singapore didn't quite live up to my expectations. Not that anything was bad, although the breakfast were much better with more variety in Thailand.
Lưu trú 2 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 30/10/2023
Dear ThomasThank you for taking the time to share your feedback about your recent stay with us at Pullman Singapore Orchard.Your detailed feedback is essential to us as it guides our ongoing efforts to improve and provide a more exceptional guest experience. Your comments regarding breakfast experience is duly noted. Please know that we will review and enhance our breakfast offerings to ensure a more satisfying and diverse selection in the future.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Dinithi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay, only need to go out of hotel for biggest shopping and dining amazing stay
Rob McIntyre, General Manager trả lời vào 16/10/2023
Dear DinithiThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - Được

Nam Quoc

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
For a hotel with five stars, the breakfast was below average. In order to interact with guests, the chefs working the morning buffet line lack manners and decency. That has to change. The bathroom floor, including the sink and toilet bowl, is always wet when I take a shower.
Lưu trú 7 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 11/10/2023
Dear Nam QuocThank you for choosing to stay with us and for taking the time to share your feedback.While we are thrilled to receive a five-star rating from you, we are genuinely sorry to hear that your breakfast experience did not meet your expectations, and we apologize for any inconvenience caused. Providing a delicious and enjoyable breakfast is important to us, and we will be addressing your concerns with our culinary team to make necessary improvements in quality and variety.We take your comments about our restaurant staff's manners and decency seriously. We expect the highest level of professionalism and courtesy from our team members, and we will use your feedback to reinforce our training and customer service standards.We apologize for any discomfort this may have caused during your stay. Our Housekeeping & Engineering team will investigate this matter further to identify and rectify any maintenance issues to ensure a more comfortable experience for all our guests.We sincerely appreciate your feedback, and your comments will be instrumental in helping us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 10/10/2023
Dear GuestThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Masaaki

Lưu trú 1 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 30/10/2023
Dear MasaakiThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Lourdes, New York

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
location location location, room was comfortable, would have liked a work table and better cleaning service.
Lưu trú 4 đêm vào Tháng 9, 2023
Rob McIntyre, General Manager trả lời vào 22/09/2023
Dear LourdesThank you for taking the time to share your feedback about your recent stay with us.We understand your concern about the absence of a working desk and the level of cleanliness during your stay. Please accept our sincere apologies for any inconvenience you experienced. Please know that we will be addressing these issues promptly to enhance the overall guest experience.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us directly if you have any further suggestions or if there is anything we can do to make your next stay even more enjoyable.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Affan

Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 04/09/2023
Dear AffanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

STEVEN

Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 04/09/2023
Dear StevenThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

stewart

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the extra bed is hard
Lưu trú 4 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

stewart

Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Manwar

Lưu trú 5 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear ManwarThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - Được

Nancy Leung

Lưu trú 4 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear NancyThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

RAKAN

Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre General Manager trả lời vào 11/08/2023
Dear RakanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet large rooms
Lưu trú 1 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 07/08/2023
Dear PaulThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard

10/10 - Xuất sắc

sundari

Lưu trú 2 đêm vào Tháng 7, 2023
Rob McIntyre General Manager trả lời vào 27/07/2023
Dear SundariThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

6/10 - Được

Romeo

Lưu trú 3 đêm vào Tháng 7, 2023
Rob McIntyre, General Manager trả lời vào 25/07/2023
Dear RomeoThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

George

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 7, 2023
Rob McIntyre, General Manager trả lời vào 07/07/2023
Dear GeorgeThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Esther

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 6, 2023
Rob McIntyre, General Manager trả lời vào 06/07/2023
Dear EstherThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

4/10 - Kém

Vinh Hong

Lưu trú 2 đêm vào Tháng 6, 2023
Rob McIntyre trả lời vào 04/07/2023
Dear Vinh HongThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard

8/10 - Tốt

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for rating and staying at Pullman Singapore Orchard.We do hope to have the pleasure of welcoming you back for another experience some time very soon.

6/10 - Được

Elly

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyable stay but room service inadequate
Nicely renovated hotel with a popular bar/ lounge. Breakfast was sufficient but could be better. I really liked the long breakfast hours 630-1100am. The pool was lovely. We stayed for four nights and not once did room service replenish the toiletries or tea bags / coffee pods, also I lost something which I kept in the bathrobe pockets as the staff replaced it with a new bathrobe without checking pocket content first.
Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for choosing Pullman Singapore Orchard and taking the time to share your review with us.I would like to offer my sincere apologies for this negative experience. We are committed to providing comprehensive training to our team members to ensure the highest level of service. Rest assured, we will take the necessary steps to ensure that our staff receives the proper training and development opportunities.I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.

6/10 - Được

Elly

Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 31/05/2023
Dear EllyThank you for staying at Pullman Singapore Orchard. We genuinely hope to have the opportunity to welcome you back to Pullman and provide you with an improved experience.

6/10 - Được

Anthony

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice but the room lacks working table and chairs especially iv stayed in premier room buy overall is so so
Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for staying at Pullman Singapore Orchard. I am sorry to hear that you did not leave our hotel entirely satisfied during your stay. As we strive to continually improve, we have shared this with the teams for their review and action. I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.

8/10 - Tốt

stewart

Lưu trú 4 đêm vào Tháng 4, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

8/10 - Tốt

Susan

Lưu trú 3 đêm vào Tháng 4, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

10/10 - Xuất sắc

David

Lưu trú 5 đêm vào Tháng 3, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for high ratings and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.

10/10 - Xuất sắc

SEUNG KI

Lưu trú 1 đêm vào Tháng 3, 2023